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104 - Jay Henderson Don't Hire Sub-Par Team Members

Podiatry Legends Podcast

Release Date: 10/02/2020

416 - Why Podiatrists Must Embrace AI with Jonathan Small show art 416 - Why Podiatrists Must Embrace AI with Jonathan Small

Podiatry Legends Podcast

Artificial Intelligence is no longer something for the future; it’s already influencing how patients search for answers and choose healthcare providers. 10 Key Takeaways from this Episode AI is already influencing patient decisions ChatGPT is becoming a new search engine before choosing Google AEO (Answer Engine Optimisation) is the next evolution of SEO Early adopters will gain a competitive advantage over late adopters AI can dramatically reduce admin time Your prompts determine your results AI can help personalise your podiatry marketing Patients are becoming more informed before...

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415 - The Worst Time to Get Business Coaching with Tyson E Franklin show art 415 - The Worst Time to Get Business Coaching with Tyson E Franklin

Podiatry Legends Podcast

A common phrase I hear from podiatrists is: “Once I get busier, I’ll look into business coaching.” On the surface, it sounds logical, but in reality, it’s one of the biggest mistakes you can make. In this solo episode, I unpack why waiting creates more problems than it solves. I discuss the “amplification effect,” "the I'll wait till later trap", how inefficiencies grow under pressure, and why being busy often leads to stress rather than success. 10 Key Takeaways Waiting until you’re “busier” is backwards thinking Growth doesn’t create clarity—clarity creates growth. ...

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414 - The 7 Ingredients of Success with Jason Cunningham show art 414 - The 7 Ingredients of Success with Jason Cunningham

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, I chat with Jason Cunningham, business advisor, author, and media commentator, about what it really takes to build a successful business. We explore why many podiatrists get stuck working in their business instead of on it, and how shifting your focus to strategy, systems, and structure can completely change your results. If you want to build a podiatry business that gives you more freedom, better patients, and long-term growth, this is an episode you don’t want to miss. Key Takeaways Build your business as if you plan to sell it Most...

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413 - Connected Podiatrists Don't Leave Podiatry with Anne Melville show art 413 - Connected Podiatrists Don't Leave Podiatry with Anne Melville

Podiatry Legends Podcast

In this episode, Anne Melville shares how she built a successful private practice in the small Scottish town of Gourock and implemented a membership model that now supports both her business and her lifestyle. The result has been increased stability, stronger patient relationships, and the ability to create a genuine sense of community. We explore the importance of professional connections, why you need to overcome self-doubt, and why podiatrists who stay engaged with their peers are far more likely to thrive in the profession and less likely to leave long-term. The Turning Point Most...

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412 - The Truth About Success in Podiatry with Richard Chasen show art 412 - The Truth About Success in Podiatry with Richard Chasen

Podiatry Legends Podcast

In this episode, Tyson Franklin is joined by Melbourne Podiatrists, Richard Chasen, for a deep and thought-provoking discussion about business, life choices, and what success really looks like in podiatry. They explore the idea that while you can have anything you want, you can’t have everything, and how this impacts decisions around hiring, income, lifestyle, and long-term career direction. The conversation also challenges common beliefs about money, patient care, and what it truly takes to build a sustainable practice. This episode is ideal for podiatrists who feel stuck, overwhelmed, or...

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411 - The Savannah Bananas Fans First Experience with Jesse Cole show art 411 - The Savannah Bananas Fans First Experience with Jesse Cole

Podiatry Legends Podcast

This episode is a special one. It’s a conversation from my previous podcast, It’s No Secret with Dr T, recorded back in 2020—long before the Savannah Bananas became the global sensation they are today. Back then, Jesse Cole was already doing things differently, selling out games and rethinking what a sporting experience could be. But what makes this episode so valuable isn’t baseball… It’s business. Jesse shares how shifting focus from product to experience completely transformed his team. The same principles apply directly to podiatry clinics and small businesses. How you...

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410 - Ultrasound Guided Nerve Hydrodissection and Regenerative Medicine with James Ferrie show art 410 - Ultrasound Guided Nerve Hydrodissection and Regenerative Medicine with James Ferrie

Podiatry Legends Podcast

  In this episode, Tyson Franklin welcomes back Melbourne podiatrist James Ferrie, the owner of My Sports Podiatrist, to explore regenerative medicine and ultrasound-guided treatment techniques. James shares insights into prolotherapy, PRP and nerve hydrodissection, explaining how these approaches stimulate healing in degenerative tissues and relieve nerve-related pain. The conversation also covers clinical growth, continuous learning and why podiatrists should never feel trapped in the type of practice they’ve created. The registration link for the workshop is   You can also...

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409 - Psychologist Dr Dave Weiman Discusses Purpose Values and Best Self show art 409 - Psychologist Dr Dave Weiman Discusses Purpose Values and Best Self

Podiatry Legends Podcast

This week, I’m digging deep into the archives and bringing back one of the most powerful conversations I’ve had on the podcast. Episode 64 originally aired in 2020, and it went gangbusters. But many of you who’ve discovered the show more recently may never have heard it. My guest is Dr Dave Weiman, psychologist and leadership consultant from Pennsylvania. Dave has worked with business owners across multiple industries, including podiatry, and in this episode, we explore something far more important than marketing tactics or business growth strategies. We dive into why motivation alone...

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408 - Life Moves Pretty Fast with Dr Jae Grymes show art 408 - Life Moves Pretty Fast with Dr Jae Grymes

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, I’m joined by Dr Jae Grymes from Delaware, USA, a dual board-certified dental anaesthesiologist and paediatric dentist. While her clinical world is dentistry, you’ll quickly realise how similar our professions are. We dive into the realities of healthcare today, debt, corporate pressure, perfectionism, burnout, and the silent struggles many clinicians face but rarely talk about openly. Jae shares her personal journey through grief, professional dissatisfaction, and rebuilding her mindset from the ground up. We discuss why “everything is...

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407 - Tomorrows Podiatry is Creating Leaders with Michael Stephenson show art 407 - Tomorrows Podiatry is Creating Leaders with Michael Stephenson

Podiatry Legends Podcast

Tomorrow’s Podiatry: Building Confidence, Leadership and Belonging In this episode of the Podiatry Legends Podcast, I welcome back Michael Stephenson from AA Podiatry in Glasgow to talk about the evolution of Tomorrow’s Podiatry and why soft skills may be the most undervalued asset in our profession. We cover a lot in this conversation — public speaking, networking, mentorship, student leadership, culture, the importance of belonging and how Tomorrow's Podiatry Awards have grown since 2019.  But the real theme? Confidence changes everything. 10 Takeaway Points from Episode 407 ...

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More Episodes

Jay Henderson is the author of The Ultimate Guide To Hiring Superstars. His company Real Talent Hiring, is dedicated to helping employers take the guesswork out of people performance using the Real Talent System—the only objective metric system of its kind in the world.

He has a passion for sports psychology and high-performance training, and he takes a scientific approach that measures how people think and how they make decisions. In contrast, most evaluations are use behaviour tools. 

Understanding how your potential hire thinks and makes decisions is THE key difference in hiring accuracy, training and team development… ultimately, leading to your success.

On this episode we discuss:

  • People don't take action until they make a decision, and you can't decide until you analyse what you perceive around you. 
  • The order is Perception, Analyses, Decision, Action.
  • As we get older, we become more mature, but our biases are relatively unchanged. Think of family members who have never changed since you've known them.
  • Employing people is no different. You cannot change employees; in fact, they can become worse over time as they get more comfortable. 
  • Why your brain won't let you be someone you are not, but you can change your self-image. It's like dipping a blanket in a dye; you may need to do it several times until every fibre has taken on the new colour. And some reapplication may be required. 
  • Why comfort zones are comfortable

"Think of your mindset like a rubber band stretched upwards and downwards between your hands. It can snap back down to your reality, where you are now because that's where you're comfortable, or your current reality can snap up to your vision. The one that wins is the one that's most dominant in our minds and emotions". 

  • The power of visualisation, in sport and life. Visualisation is like dipping the blanket. 
  • The role dissatisfaction plays in snapping you up towards your vision.  
  • Why hiring the wrong person can damage your whole team.
  • When it comes to employing someone, you should do it the same way you would market your business looking for the ideal patient. 
  • Why you need to have a careers page on your website, you should always be in recruitment mode. 

Final Tip

It's really important that you value yourself. Give yourself the gift of taking care of the important things in your business, and do not hire sub-par team members. 

"How we think about ourselves is reflected in how we run our business."

And on a final note, stop telling yourself the story that there's no one available or there are no good people to employ. This is a negative mindset. 

If you have any questions about this episode, please email me at tf@tysonfranklin.com, or you can connect with Jay Henderson at jay@realtalenthiring.com and don't forget if you sent Jay an email you can request free templates, just put Perfect Gift in the subject line. 

Podiatry Business Coaching

If you want to own and operate a Thriving Podiatry Business, there are four vital pieces to the business puzzle.  

  • Marketing - You need a well thought out marketing strategy, not just more tactics. 
  • Systems - You need systems that will support your marketing strategy and your team.
  • Team - You need to develop a team culture that makes your work-life balance easier, not harder. 
  • Diary - Your diary needs to be structured in a way that maximises patient numbers and increases daily profits. 

You have two choices: There's the slow approach, where you learn by trial and error and do everything yourself, or you can fast-track your education and business success with one-on-one Business Coaching or join my next 12-Week Podiatry Business Reboot group coaching program. 

If you want to know more, please email me at tf@tysonfranklin.com, and we can set up a Zoom Call and have a quick chat to see if I can be of assistance.