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104 - Jay Henderson Don't Hire Sub-Par Team Members

Podiatry Legends Podcast

Release Date: 10/02/2020

324 - Podiatry in Singapore with Lewis Nurney show art 324 - Podiatry in Singapore with Lewis Nurney

Podiatry Legends Podcast

I'm talking with Lewis Nurney from UFit Podiatry in Singapore this week. Lewis is a dynamic UK podiatrist whose career could have started in the National Health Service, NHS, as many new graduates do. However, a single beer at a conference in Liverpool led to him doing a one-month student placement in Singapore, eventually leading to a move to Singapore and embracing a radically different cultural and professional landscape. This episode tracks a personal journey of growth and discovery and dives into the strategic decisions that define a career path.  You can connect with Lewis on...

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323 - Improve Your Communications and Sales with Copywriter Joe Cunningham show art 323 - Improve Your Communications and Sales with Copywriter Joe Cunningham

Podiatry Legends Podcast

Do you want to learn how to copy and paste your competitor's website and email copy into Chat GPT and use AI prompts to create even more compelling communications and sales copy? You need to do this if you want to avoid sounding like everyone else in your industry.  Scroll to the bottom of this page, and you will find a link to the exact prompts shared by my guest and professional Copywriter, Joe Cunningham, aka Copywriter Joe.  Joe Cunningham has helped brands like Huel, Traffic & Conversion Summit, and Stacked Marketer connect with their audiences and get conversions. If you...

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322 - From CSI to Podiatrist with Simon Hrobelko show art 322 - From CSI to Podiatrist with Simon Hrobelko

Podiatry Legends Podcast

Simon Hrobelko is the owner of My Podiatrist Canberra and the nail surgery clinic Ingrown Toenail Care. Prior to becoming a podiatrist, Simon served in the Australian Army and spent 11 years as a Crime Scene Investigator for the New South Wales Police and the Australian Federal Police. Simon feels there are many similarities between being a CSI and a Podiatrist; both require good communication skills. You must keep gathering the evidence and asking the right questions, and everything will start to reveal itself. They call that Deductive Reasoning. The next 2-Day LIVE Podiatry Business...

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321 - The Benefits of Purchasing Your Premises show art 321 - The Benefits of Purchasing Your Premises

Podiatry Legends Podcast

Are you sick of having a landlord and paying dead rent? If so, this episode might give you the nudge to start considering purchasing your premises, becoming your own landlord, and building long-term assets.  In this episode, I am joined by four podiatrists who have all taken the plunge into property ownership, and they would encourage every podiatrist to consider doing the same.   My Guests are: Jessica Haydock - Sole Focus Podiatry, Toowoomba, Queensland.  Jonathan Small - Health First Foot & Gait Clinic, Southam, UK.  Elan Silver - Silver Podiatry, Perth,...

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320 - The Story of the Mexican Fisherman show art 320 - The Story of the Mexican Fisherman

Podiatry Legends Podcast

The Mexican Fisherman Story contains a very important life lesson about productivity, creating a lifestyle by design, the sometimes-pointless pursuit of more, and asking ourselves WHY we do what we do each day and whether it aligns with our end goal. In this episode, I share my understanding of this story and why it is important to know if your employees are fishermen or bankers.  I also explain why a good friend of mine often refers to me as the Mexican Fisherman.  If you have any questions about this episode, you can contact me at 2-Day LIVE Podiatry Business Reboot I truly...

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319 - Dr Ivan Bristow Why Every Podiatrist Should Start Blogging show art 319 - Dr Ivan Bristow Why Every Podiatrist Should Start Blogging

Podiatry Legends Podcast

Dr Ivan Bristow, PhD, is a podiatrist who has been interested in dermatology for over thirty years. He has published over 100 papers on this subject, teaches it globally, and has a highly successful podiatry dermatology blog, . He is passionate about promoting podiatry and dermatology to the profession and the public. In this episode, we discuss the power of websites and blogs to promote our podiatry work and the profession as a whole and to help keep podiatry alive. If we don't write about foot problems, other healthcare professionals will, and we will lose that space.  You can connect...

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318 - Location and Patient Discrimination with Jonathan Small show art 318 - Location and Patient Discrimination with Jonathan Small

Podiatry Legends Podcast

Jonathan Small joins Tyson E Franklin on the Podiatry Legends Podcast to discuss a pervasive myth in the professional world: the idea that a business's location is the critical determinant of its success and fee structure. Jonathan debunks this, suggesting that the true driver of success is the business owner's mindset. He shares insights from his extensive experience, including the notion that prioritising personal happiness and aligning one's practice with personal values are more important than the business's geographical location. The discussion covers various examples, from restaurants in...

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317 - Chase Hughes Seeing Patients Beyond Their Masks show art 317 - Chase Hughes Seeing Patients Beyond Their Masks

Podiatry Legends Podcast

Chase Hughes is a leading behaviour expert and creates psychological research and techniques for intelligence agencies for operations ranging from interrogation to behaviour profiling.  He is the bestselling author of and . After a 20-year career in the US Military, Chase develops and teaches courses in interrogation, negotiation, influence, persuasion and 'extreme people-reading' around the world. In 2019, I was introduced to Chase Hughes, and this podcast recording was originally produced for my old podcast, It's No Secret with Dr T., but it is so good I had to re-edit it and...

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316 - (Part 2) Group Perspective On Good Bad and Difficult Patients show art 316 - (Part 2) Group Perspective On Good Bad and Difficult Patients

Podiatry Legends Podcast

Do you believe there are good, bad and difficult patients, and possibly many variations in between? In episode 307, I shared my thoughts on good, bad and difficult patients based on my clinical and business experiences. As expected, some podiatrists agreed wholeheartedly with my comments, while others did not agree, which was great.  This prompted getting a broader perspective on this topic by producing a group episode with eight guests, split over two episodes – This is PART TWO. It’s important to note that my guests’ comments are their opinions based on individual beliefs, values...

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315 - (Part 1) Group Perspective On Good, Bad and Difficult Patients show art 315 - (Part 1) Group Perspective On Good, Bad and Difficult Patients

Podiatry Legends Podcast

Do you believe there are good, bad and difficult patients, and possibly many variations in between? In episode 307, I shared my thoughts on good, bad and difficult patients based on my clinical and business experiences, and as expected, some podiatrists agreed wholeheartedly, and others did not agree. This prompted getting a broader perspective on this topic by producing a group episode with eight guests, split over two episodes – This is PART ONE. It’s important to note that my guests’ comments are their opinions based on individual beliefs, values and personal experiences; no one is...

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More Episodes

Jay Henderson is the author of The Ultimate Guide To Hiring Superstars. His company Real Talent Hiring, is dedicated to helping employers take the guesswork out of people performance using the Real Talent System—the only objective metric system of its kind in the world.

He has a passion for sports psychology and high-performance training, and he takes a scientific approach that measures how people think and how they make decisions. In contrast, most evaluations are use behaviour tools. 

Understanding how your potential hire thinks and makes decisions is THE key difference in hiring accuracy, training and team development… ultimately, leading to your success.

On this episode we discuss:

  • People don't take action until they make a decision, and you can't decide until you analyse what you perceive around you. 
  • The order is Perception, Analyses, Decision, Action.
  • As we get older, we become more mature, but our biases are relatively unchanged. Think of family members who have never changed since you've known them.
  • Employing people is no different. You cannot change employees; in fact, they can become worse over time as they get more comfortable. 
  • Why your brain won't let you be someone you are not, but you can change your self-image. It's like dipping a blanket in a dye; you may need to do it several times until every fibre has taken on the new colour. And some reapplication may be required. 
  • Why comfort zones are comfortable

"Think of your mindset like a rubber band stretched upwards and downwards between your hands. It can snap back down to your reality, where you are now because that's where you're comfortable, or your current reality can snap up to your vision. The one that wins is the one that's most dominant in our minds and emotions". 

  • The power of visualisation, in sport and life. Visualisation is like dipping the blanket. 
  • The role dissatisfaction plays in snapping you up towards your vision.  
  • Why hiring the wrong person can damage your whole team.
  • When it comes to employing someone, you should do it the same way you would market your business looking for the ideal patient. 
  • Why you need to have a careers page on your website, you should always be in recruitment mode. 

Final Tip

It's really important that you value yourself. Give yourself the gift of taking care of the important things in your business, and do not hire sub-par team members. 

"How we think about ourselves is reflected in how we run our business."

And on a final note, stop telling yourself the story that there's no one available or there are no good people to employ. This is a negative mindset. 

If you have any questions about this episode, please email me at [email protected], or you can connect with Jay Henderson at [email protected] and don't forget if you sent Jay an email you can request free templates, just put Perfect Gift in the subject line. 

Podiatry Business Coaching

If you want to own and operate a Thriving Podiatry Business, there are four vital pieces to the business puzzle.  

  • Marketing - You need a well thought out marketing strategy, not just more tactics. 
  • Systems - You need systems that will support your marketing strategy and your team.
  • Team - You need to develop a team culture that makes your work-life balance easier, not harder. 
  • Diary - Your diary needs to be structured in a way that maximises patient numbers and increases daily profits. 

You have two choices: There's the slow approach, where you learn by trial and error and do everything yourself, or you can fast-track your education and business success with one-on-one Business Coaching or join my next 12-Week Podiatry Business Reboot group coaching program. 

If you want to know more, please email me at [email protected], and we can set up a Zoom Call and have a quick chat to see if I can be of assistance.