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CarlGould-#70secondCEO-Clear Communication Gets you Through a Crisis

Carl Gould #70secondCEO

Release Date: 10/13/2020

Carl-Gould-#70secondCEO-There is a Risk in Not Raising Your Price Part 2 show art Carl-Gould-#70secondCEO-There is a Risk in Not Raising Your Price Part 2

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.    Fast forward 10 years, I do a fair amount of public speaking. I hire a PR agent and they're like, Carl, it's time for some new suits. So they're like, where'd you get those two from? They look pretty good. Great, go back to Joseph A Bank. I want you to get four this time. So I go in 10 years later. I walked in, Joseph A. Bank in Mars Town, New Jersey, and I said, I'm back.  You know, obviously, nobody knows who the hell I am. And I said, like,...

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Carl-Gould-#70secondCEO-There is a Risk in Not Raising Your Price show art Carl-Gould-#70secondCEO-There is a Risk in Not Raising Your Price

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.   There's a pretty big risk if you don't, by the way, because if you guys think that you're keeping your pricing low and it's somehow helping your clientele, you are not. I'll give you a perfect example. When I first got into coaching, now remember I grew up in construction, I'm not a suit guy, very casual, drive a Jeep, live in a log cabin, and built log cabins for years. That's me, more me, right? So I start doing coaching and training and I hire a...

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Carl Gould-#70secondCEO-You Need to Get to the Point Where You Get...Yes But show art Carl Gould-#70secondCEO-You Need to Get to the Point Where You Get...Yes But

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. Generally speaking, I would say let's have a cadence. I like the cadence. I suspect you may not have had one of the speakers or a consultant come to you and say raise your prices today. So this would be a one-off where even if you're like well wait a minute we just raised our prices in September. So what? Raise them again. Most of your clients won't even notice, right? But you need to get to the point where you start to get the yes, but. Like, Doug, yeah, I wanna...

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Carl-Gould-#70secondCEO-How Much Could You Raise Your Pricing Without Losing Clients show art Carl-Gould-#70secondCEO-How Much Could You Raise Your Pricing Without Losing Clients

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.    If you were to raise your prices by 1%, just 1%, so if you charge $100 an hour you charge 101. If you charge 3% as a, you know, commission or a percentage rate, you now charge 3.03% right if you just charge 1% more what percentage of your clientele would leave you like all right at a hundred you were fine but 101 forget it I'm out of here how many of you what would your percentage of attrition be if you raise your prices 1% 0, 3% if you raise your...

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Carl-Gould-#70secondCEO-It's ALL in the Presentation show art Carl-Gould-#70secondCEO-It's ALL in the Presentation

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO, just a little over a one-minute investment every day for a lifetime of results.  There's no question about it, however, it's all in your presentation. So for example, what we recommend is that when you have the options and let's just say there's for our conversation, there are two options, right? There's the best in the better, right?  And so you always start out with the highest-priced one with all of the features. And Randy, you basically say, you know, based on the feedback that we get from our clients, we put together a...

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Carl-Gould-#70secondCEO-Keep the Buying Process Simple show art Carl-Gould-#70secondCEO-Keep the Buying Process Simple

Carl Gould #70secondCEO

Keep the Buying Process Simple   Hi everyone, Carl Gould here with your #70secondCEO, just a little over a one-minute investment every day for a lifetime of results.    You will have either two options in the beginning or three options. Now if you get into a conversation where they want to customize, then you can have all of your variations. You do want to keep it as simple as possible. In my business, I've always had two options. In another retail business I have now, we have three options.  You can go, there is a little bit of art to this, depending on who your avatars...

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Carl-Gould-#70secondCEO-We Brag About the Premium Purchases We Make show art Carl-Gould-#70secondCEO-We Brag About the Premium Purchases We Make

Carl Gould #70secondCEO

We Brag About the Premium Purchases We Make Hi everyone, Carl Gould here with your #70secondCEO, just a little over a one-minute investment every day for a lifetime of results. Now think about this for a moment, because we all do it, right? Before I came into the Zoom room, I walked through your parking lot, right? I didn't see a lot of you -goes in the parking lot. Remember that car? I didn't see a lot of broken-down rust buckets in that parking lot. There's not one of you who drove to the meeting today that needs the car that you drove today. You don't need twin turbos and, you know, a Tesla...

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Carl-Gould-#70secondCEO-You are not Allowing Your Clients to Say They Are the Best Client for You show art Carl-Gould-#70secondCEO-You are not Allowing Your Clients to Say They Are the Best Client for You

Carl Gould #70secondCEO

You are not Allowing Your Clients to Say They Are the Best Clients for You  Hi everyone, Carl Gould here with your#70secondCEO. Just a little over a one minute investment every day for a lifetime of results. Pricing might seem high, but as long as you match it in perceived value, you're going to differentiate yourself.    And here's why this is so important to have in place for the next five years and to prepare yourself for growth. Pricing is the number one language you will speak to your clientele, regardless of your business model.    There is no language stronger...

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Carl-Gould-#70secondCEO-Purchasers Decide on Their Purchases Based on Top 2 Complaints show art Carl-Gould-#70secondCEO-Purchasers Decide on Their Purchases Based on Top 2 Complaints

Carl Gould #70secondCEO

Purchasers Decide on Their Purchases Based on Top 2 Complaints   Hi, everyone, Carl Gould here with your #70secondCEO, just a little over a one-minute investment every day for a lifetime of results. Number one, you wrote down your five complaints. Put a page on your website called Problems We Solve, Problems We Solve.    And go on chat GPT or Perplexity or Claude or whoever you're using and give them a prompt and write an 800-word blog on how you solve each of those five complaints, because that's what people are searching for, right?    You're probably all using a...

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Carl-Gould-#70secondCEO-What Kind of Buyer Takes Your Higher Priced Guarantee show art Carl-Gould-#70secondCEO-What Kind of Buyer Takes Your Higher Priced Guarantee

Carl Gould #70secondCEO

What Kind of Buyer Takes Your Higher Priced Guarantee   Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. What kind of buyer says, I'll take your guarantee? They're not price-sensitive, right?    They care about what? Quality and getting it done? What else? Big one. They're a good client themselves. They understand the value. They don't want to do it with me. They want me to do it for them. One more.    It's a big one. It's the biggest one of them all. Well, they don't want a headache....

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What is the key to staying together as a company, even in a crisis? Listen to Carl Gould your #70secondCEO and find out!

Read the full transcript:

Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results.

During crises, there is uncertainty, and uncertainty is very unnerving to people. And so, you can provide certainty just by being open and honest. Here's the situation, here's what we're doing, here's my plan, we do plan on making it through. Here's what we're gonna look like on the other side. And when you layout your forecast, you can share with them. Here is the plan folks. And we will get through this and that's our plan to fight this every step of the way. 

And in almost all cases there's always gonna be somewhere, people just, they don't care and they are out of there. But if you let them know, here's what we're working through. Every company goes through challenges from time to time. It's not like if you go to another company they’re never gonna have a problem, we all have problems. So, if you're upfront with them that will help galvanize the team and a lot of times, these times of stress actually bring companies together.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.