#130: Tactical Tuesday: The #1 Thing you Need to Know before Opening a Practice
Healthcare Entrepreneur Academy Podcast
Release Date: 10/20/2020
#350: When Should you Discharge an Angry Customer?
Healthcare Entrepreneur Academy Podcast
OVERVIEW: Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy podcast talks about the best way to manage irrational and overly demanding customers. EPISODE HIGHLIGHTS: When you own a business, complaints are something you can't escape. There are ways you can manage angry customers while maintaining the integrity of your company. Be empathetic and listen to what unsatisfied customers are saying. Put yourself in their shoes and really listen to the core reason behind their complaint. Unhappy customers are louder than happy...
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#349: From Pharmacy to Agency: How David Lu Changed His Trajectory with Video Production
Healthcare Entrepreneur Academy Podcast
OVERVIEW: “We're not competitor-obsessed, we're customer-obsessed. We start with what the customer needs and we work backwards.” — Jeff Bezos Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with David Lu, Founder of Axon Video Strategy. In this episode, David shares how he combined his years of Pharmacy experience, passion for Business, and for Video Production expertise to build his value-driven career today. We also learn what separates a regular skill from an in-demand, client-centric service. Tune in to...
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#348: 7 Tips for Mitigating Data Breaches & Hacks
Healthcare Entrepreneur Academy Podcast
OVERVIEW Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about why your business should get cybersecurity insurance and different ways to mitigate risks regarding your business' data being hacked or stolen. EPISODE HIGHLIGHTS: Are you taking the right security measures when protecting yourself and your business' data? The recent attack on SolarWinds Orion software is one of the greatest US cybersecurity breaches and affected close to 18,000 companies. The breach led to massive data compromises in big corporations,...
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#347: The Importance of the KISS Principle
Healthcare Entrepreneur Academy Podcast
OVERVIEW: “Keep it simple, stupid!” – A design principle noted by the U.S. Navy Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about keeping your business “Simple.” Jason shares one of the most common traps new business owners fall into – chasing “Shiny Objects” or feeling the need to be “Extraordinary.” You don't need to do extraordinary things to achieve extraordinary results, and in this episode, Jason explains why. Tune in until the end to hear about Jason's new rank-topping book! EPISODE...
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#346: How to Build Strategic Relationships and Manage Referrals Partners to Grow Your Business with Amelia Roberts
Healthcare Entrepreneur Academy Podcast
OVERVIEW: Be clear on what problem you can solve, and people will listen. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Amelia Roberts, Visibility Strategist, Relationships Facilitator, and the Founder of Solutions by Amelia. When it comes to Entrepreneurship and Marketing, Amelia's passion is second to none. On this episode, she gives us a glimpse of her years of experience in building clients’ businesses, discussing a wide variety of concepts, best practices, and personal anecdotes. EPISODE HIGHLIGHTS ...
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#345: Automating Business Processes with Workflow, Tools and AI to Improve Efficiency
Healthcare Entrepreneur Academy Podcast
OVERVIEW: “Efficiency is doing better what is already being done.” – Peter Drucker Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the importance of systems and processes. In business, every single second of every single team member counts, so in this episode, Jason teaches us how to streamline workflows and maximize efficiency and productivity through automation, software, and A.I. tools. EPISODE HIGHLIGHTS: All businesses run on a series of workflows, wherein much of what our team members or we do is...
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#344: The Importance of Unique Criteria and Headhunting Your Manager
Healthcare Entrepreneur Academy Podcast
OVERVIEW: “People are not your most important asset. The right people are.” – Jim Collins Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the best practices when hiring for managerial roles. In this episode, Jason recalls his experiences with recent mis-hires, his key takeaways to avoid potential hiring mistakes, and red flags to consider when screening applicants. EPISODE HIGHLIGHTS: Jason recently had mis-hires for the marketing director position of his business. He's since learned from these...
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#343: How to Lead, Succeed and Gain Influence Through Communication with Shelly O'Donovan
Healthcare Entrepreneur Academy Podcast
OVERVIEW: Communication is 7% Words 38% Tone of Voice 55% Body Language Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Shelly O'Donovan, CEO of Authentic Influence Group, with certifications in Body Language Training and the Big 5 Personalities. In this episode, Shelly reveals commonly overlooked communication practices and advice on getting better at conveying our true selves. Tune in to learn secrets used by politicians and other communication experts. EPISODE HIGHLIGHTS: Shelly went from politics to...
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#342: Understanding The Bell Curve of Entrepreneurship
Healthcare Entrepreneur Academy Podcast
OVERVIEW: Challenges are gifts that force us to search for a new center of gravity. Don't fight them. Just find a new way to stand.” – Oprah Winfrey. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Realities of Entrepreneurship through the "Bell Curve of Entrepreneurship." In this episode, Jason shares his advice on how to deal with frustration as a business owner, a challenge he has faced lately in his business, and how he overcome that situation. EPISODE HIGHLIGHTS: Bell Curve of...
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#341: How to Use the Value Ladder to Scale Your Business From Free to Premium
Healthcare Entrepreneur Academy Podcast
OVERVIEW: "When the customer comes first, the customer will last." - Robert Half Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Value Ladder, a vital strategy to scale your business. In this episode, Jason shares the importance of the Value Ladder, how it can increase Customer Lifetime Value, and the examples of services included in his Value Ladder. EPISODE HIGHLIGHTS: Jason enumerates various products and services that are part of his Value Ladder. The Value Ladder consists of...
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Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy podcast talks about the one thing you need to know before you open a private practice or clinic - no matter your area of specialty. And that’s scope of practice. Jason provides an overview on where to find the regulations, the role of the Nurse Practice Act, and understanding what you’re accountable for as a business owner.
EPISODE HIGHLIGHTS:
- Jason talks about the importance of knowing your scope of practice, as well as the scope of practice for your employees.
- It’s important to become knowledgeable on the regulations for your particular license type.
- Why should you read the Nurse Practice Act and the specific sections that apply to your expertise?
- Do you need to know about disciplinary action per your area of expertise?
- How does the definition of “independence” play a role in your decision to open a private practice or clinic?
- If you are independent, you may be required to collaborate with a physician via verbal, written, supervising or on site protocols.
- Hiring an experienced attorney in the area of your licensing background is imperative to successfully navigate through the regulations and potential issues.
3 KEY POINTS:
- You must always know your scope of practice, as well as the scope of practice for the staff you’ll hire.
- Hire an attorney to check the regulations, examine scope of practice issues and to seek out various workarounds, if needed.
- You don’t have to be a physician to start a private practice.
TWEETABLE QUOTES:
“The number one thing you need to know is where to find the regulations for your license type.” - Jason Duprat
RESOURCES MENTIONED:
Healthcare Entrepreneur Academy for Digital Businesses - https://www.facebook.com/groups/HeathcareEntrepreneurAcademy/
Nurse Practice Act - https://www.ncsbn.org/npa.htm
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