Lessons for Leaders
Welcome to Lessons for Leaders. Can you believe it’s episode 100? The goal has always been to share lessons, learnings, tips and advice and even when things got tough with it, I’ve enjoyed it more and I’m proud to be able to say I got to 100. Many of my regular listeners will know that my girls are the reason I do what I do and my eldest girl is about to make me a Granny next month so it seems like a good time to pause the episodes for a while. This last one is a very special episode, with my other amazing girl joining me at the mic to ask some of the questions you, my listeners...
info_outline How to Persuade Leaders to Invest in WellbeingLessons for Leaders
This week I'm sharing top tips and conversations that I have frequently with people in organisations to help them know how to persuade leaders to invest in wellbeing. We're covering: What to do to persuade your leaders The 3 R’s that I like to go with organisations I work with. Why we need to look at revenue in different ways and I dive into specifics here to give you a head start. How to highlight the risks to an organisation Why it’s important to include reputation in this persuasive detail too. It’s easy to say wellbeing can help to reverse employee burnout and reduce stress,...
info_outline Why a Good Leader Will Give Teams AutonomyLessons for Leaders
This week I'm joined by Gemma Woodward who is People & Culture Manager for Netsells in York. We are talking about leadership and autonomy. Listen in for: What are the benefits of allowing autonomy. How leaders can encourage autonomy in their teams. Where leaders get it wrong with a top down leadership and how it can affect their people and the organisation what's one key thing that people should remember about autonomy Key comments and take-aways A top down leadership can create a fear of coming forward and fear of making mistake, their ideas and decisions might...
info_outline Why Leaders Need to Get Back to the FloorLessons for Leaders
What on earth is back to the floor? I start with that and why I'm covering the subject (it was inspired by my wonderful friend and leader Tina. So I'm also covering today: Why is it important to know first hand what’s happening on your shop floor Some real life examples and stories of how back to floor worked, and how it didn’t One really, really important question to ask yourself I share stories from my experience in corporate and Tina's feedback too to give real life examples - some are funny, some are lovely, one is a little shocking! Here's one of the key things .......
info_outline Why it's Worth Investing in Stress AwarenessLessons for Leaders
This week on the podcast I'm talking about Why it's Worth Investing in Stress Awareness. I wonder if you've ever had a time when you've ever felt stressed and known what would help ... but not bothered to do it???? This is just one of the reason why I'm sharing information that can help you make a decision on whether it's worth investing in stress awareness. I cover: What is causing Stress in the workplace? How Will Stress Awareness Help Your Organisation? How Does Stress Impact Productivity? Is it Worth Investing in Stress Awareness? Ways I can support you or help for you to do...
info_outline Lockdown Lessons for LeadersLessons for Leaders
Two years since the UK locked down from the Covid 19 virus. In fact pretty much the world locked down. It changed so many things About how we live How we work Connections & communication Wellbeing – what were thankful for – fear / perspective Resilience Have you looked back at those pictures from cities that were empty and streets that were bare? I know I have. There were bits that I loved, bits I didn’t love. There was a significant difference in how people viewed the lockdown. Some loved it. Some hated it. For some it was...
info_outline Supporting Female LeadersLessons for Leaders
In honour of International Women's Day, I’m here to give ideas of ways that you can support women in leadership roles. There can be a number of reasons why there are less women than men in leadership roles. Data from the House of Commons found that companies led by women outperform those led by men - but despite this, we're very far from achieving gender parity in the workplace I share information about Break the Bias Unconscious biases, opinions, beliefs are formed early in our childhood. We learn these from family, friends, people of authority that are social...
info_outline Why Empathy is Crucial for Great LeadersLessons for Leaders
This week I'm talking to you about why empathy is crucial for great leaders. I cover : What is empathy Why does it matter in leadership Whether empathy can be learned How it can improve performance, create connections and What you can do to be more empathic. Why empathy is crucial for great leaders and what is empathy anyway? Empathy is the ability to experience and relate to the thoughts, emotions, or experience of others. So it's about truly feeling what the other person is feeling. You know I often talk about how we don't 'do' emotions. But empathy is about...
info_outline Easy Ways to Say NoLessons for Leaders
Do you find it difficult to say no to people? Perhaps it means you end up being busy, stressed, over-committed? Often when we struggle to say no to people it can leave us feeling used, put up-on, juggling too many things. Are you the one who ends up working late because you’ve said yes to others, yet you’re the one with more to do? This episode is for you where I talk about Say no and establish healthy boundaries How to handle the fear, stress, worry and guilt The surprising reason that saying no is good for you Key phrases that you can begin to use to get...
info_outline De-stigmatizing Mental HealthLessons for Leaders
This week I'm sharing tips and information about De-stigmatizing Mental Health. I share key points on: Why mental health is stigmatized How stigma brings shame and what that looks like How it will impact on your organisation Good news on the wider impact of investing in destigmatizing Key things that you can do and examples too When we prevent people talking openly and transparently we also prevent those who need it from having support. Stigma brings shame. Listen in for information about how people respond then feel ashamed and what the impact will be...
info_outlineThis week I'm sharing why it's important that we stay connected in the workplace and how to make that happen in pandemic times.
Think about it, if people feel disconnected then they get stressed and fed up, they feel undervalued, struggle to cope or feel isolated. If that happens how will that impact how they feel about their job or their manager?
On this podcast episode I share 6 ways I managed to keep my old corporate team connected and working well even with the toughest of bosses and stressful working conditions and that was before I knew about the psychology of connection!
6 Ways To Enhance Connections in the Workplace
We spend a lot of our time at work, so the relationships we have whilst at work can have a positive or negative impact on our stress levels, performance and happiness levels.
You only need to think about Maslow’s hierarchy of needs - Where belonging, safety and friendships comes straight after the basic human needs and it’s an important factor in motivation too. We need to be connected and have that feeling of belonging. That’s not just in personal lives but in work lives too.
Connection is also included in Mind’s 5 Ways to Wellbeing. Being social creates we need interaction with others. When we promote strong connections in the workplace then it can have a positive impact on happiness and performance.
How Happiness is Important in Reducing Stress in the Workplace
Listen in where I share how happiness is important in reducing stress and how it makes that happen too and why it's important to ensure that the connections you do arrange are attractive to people.
I’m always talking about how stress and pressure increases presenteeism, absences, and as we head into January we need to remember that this is prime time for people leaving their jobs. All that New Year, New Start thing, people don’t want to put up with being miserable in their jobs, or feeling alone or unsupported. If they feel like that, they will look elsewhere – even in times like now where there’s a lot of unemployed and risks of redundancy, people will still look for another job. So don’t sit back and be complacent about this.
I talk on the podcast some more about complacency – employees who have friends and social connections within work tend to be more loyal and more engaged at work. That’s what we want isn’t it? Social connection provides a sense of unity in the office, that creates a place of trust, loyalty and respect.
I once worked for a director, when I managed his support office. He was known for getting results, but was also incredibly difficult to work for - demanding, particular and sexist.
However, the team I had, we pulled together
How My Team Enhanced Connections in my Workplace
Some of the things we did back then – I now realise just how important they were and because since then, I’ve trained in the neuroscience, psychology, attachment areas, I can see exactly why it worked. Let me share what we did and how that can be adapted into what you can do too – even during the pandemic.
Supportive Connections Reduced Feelings of Isolation
There was support by collectively talking and sharing our difficulties with him.
Many of us were in the same office, but not all of us, and we had opportunities when he wasn’t in to – well honestly – moan, complain and share. However it’s proven that not just talking about out issues is supportive and helpful, it’s also good to know we’re not alone in the situations. Create time for discussion and look at what’s difficult – what’s not going well. This is also an opportunity to share what does work. One of the guys had an amazing at changing the subject and appearing to answer his demanding questions, without answering it.
Social Time Enhanced our Connections in the Workplace
We regularly went to the pub on a Friday – there was one below our office and so it was called the lower meeting room! Now I know we can’t all go the pub anymore, and even without lockdown, remote working teams need different ways to connect – not everyone drinks – so I’ve worked with organisations who are sending little parcels of tea bag, coffee sachet and biscuit and asking employees to join for Tea at Three on Tuesday or something like that. Be mindful of those who need to collect children or who can’t join at 6pm at the end of the work day because of other commitments in the home.
Keeping Fit Enhanced the Connections
Some of the team would go to the gym together after work, or go cycling. They didn’t particularly cycle fast apparently, it was another opportunity for chat, offload, put the world to rights. It was a connection time. Now I know it’s so much harder now with people in remote working situations and distancing, but you can encourage sharing of wellbeing / fitness challenges and activities. Share best picture from their walk – a remote walking club perhaps – a distance running club – ask them obviously – this is always my message – that I will bore you to death with, but these are ideas for starters.
How Laughter Enhances Connections in the Workplace
Laughter is incredibly stress reducing and creates connections. This man we worked for was extremely particular and when he was visiting anywhere he had things planned to the finest degree. What the chauffeur would do, where they would park, who he would speak to. I once took an itinerary and basically ripped it to pieces with my sarcasm. I had them driving him up the steps into the foyer and things like that – obviously you had to be there at the time but it was funny – possibly a bit naughty but funny. We found ways to laugh even through the toughest of days. So what can you do – to create fun and laughter that promotes connection – a quiz / joke club / share the worst story about particular topics, their most epic fail.
Increase Positivity so that You Enhance the Workplace
All the staff came to when they were struggling or when he’d been particularly awful to them. Whilst listening and supporting and soothing the situation, I often would walk down that corridor, take a deep breath, pull my shoulders back before walking into the office with a big smile on my face. Doesn’t mean I necessarily felt that way but I was leading positivity from the front. I didn’t realise at the time that these things can be contagious and setting a tone for positivity can – almost create an air of positivity. We have what’s known as mirror neurons in our brain that do what they say – they mirror the mood or situation we’re in – so if you’re leading and you smile, jolly along, use a sing song type voice you can take people with you on the positivity platform. Doing this encourages positive conversations and interactions, rather than negative ones. We really can change the mood like this.
Sharing Breaks Enhances Connections in the Workplace
We used to bring in cakes and biscuits and sandwiches – you’ve probably done the same – when you used to be in an office. Now obviously these will need to be at home / distanced etc. But you can still arrange to sit down and share together. Maybe a weekly team breakfast can work and add some fun into that too.
Being Kind Enhances Connections in the Workplace.
Watch the John Lewis Christmas advert – it’s demonstrating the need for a little kindness and I talk more about this on the previous episode about How Kindness increases performance. Find ways to spread kindness. A thank you note, a well done email, a bit of ‘this was great this week’ on some of your calls / meetings / newsletters or weekly round up notifications.
The most important thing about Connections
The most important thing thought about connections – give this your undivided attention. If you’re having lunch. Have lunch. That’s all.
If you’re having tea on Tuesday – do just that. No multi-tasking please.
When you give the connection time your undivided attention, you’ll enhance their feel good chemicals and your own.
To finish, building connections in the workplace doesn’t mean we have to be best friends with everyone, but it is about creating an environment where people feel included, connected, supported so that there is trust, belonging and mutual respect. Connections further enhance wellbeing by creating feelings of being valued and that improves self esteem and self worth. That’s got to be good for the individual but also for your organisational wellbeing plan
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If you want to be increasing your performance so that you’re more resilient in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you either drop me an email to [email protected] . Or head over to my website and you can find the contact page and either send me a email from there or book an appointment straight into my diary – saving all that to-ing and fro-ing that you get when we try to get space in people’s diary.