Avoiding Technical Debt and Adopting AI the Right Way - with Brian L. Keith of Microsoft
Release Date: 04/06/2021
Designing a Technical Workforce That Adapts at the Speed of AI - with Carrol Chang of Andela
The AI in Business Podcast
A job title no longer tells you what a technical role actually requires, now that AI has changed how the work gets done. In this episode, Carrol Chang, CEO of Andela, unpacks how AI is reshaping technical roles, and why hiring and assessment need to shift from job titles to skills. The conversation covers how leaders can assess for judgment and problem-solving rather than just technical output, and how to map a workforce for reskilling as roles continue to change. This episode is sponsored by . To learn the exact strategies we use to help leading AI brands and startups...
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Modernizing Enterprise GRC for Continuous Assurance - with Craig Unger of Hyperproof
The AI in Business Podcast
Shifting regulations and siloed risk and compliance functions are forcing enterprise leaders to rethink audit-driven compliance. In this episode, Craig Unger, CEO and Founder at Hyperproof, explains why compliance should be treated as a continuous state, with every control tied back to the organization’s overall risk profile. He also covers standardizing a single set of controls across frameworks and regions, expressing risk in financial terms for boards, and using a five-stage maturity model to plan next steps. This episode is sponsored by Learn how leading organizations...
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The Real‑World Conditions That Shape Industrial AI - with Jeff Witt of GE Vernova
The AI in Business Podcast
A recommendation that's right 80% of the time sounds fine, until it's steering machinery next to a person. On the factory floor, that margin is the difference between routine and catastrophic. In this episode, Jeff Witt, Global Process Digital Authority at GE Vernova, examines why industrial AI demands a different standard of rigor than its enterprise counterpart, from edge computing architectures to context-rich recommendations frontline workers can trust immediately. He also outlines a framework for earning the right to automate, proving a process is documented, optimized, and consistent...
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AI Content Governance Inside a Regulated Bank - with Stefan Zima of Raiffeisen Bank International AG
The AI in Business Podcast
Financial institutions are moving fast on generative AI without a clear answer for who owns, and who is liable for, the content it produces and consumes. In this episode, Stefan Zima, Head of Group Regulatory Compliance and AI Compliance at Raiffeisen Bank International AG, examines how banks can build real accountability and visibility into their AI content practices before regulators or auditors force the issue. The conversation covers cross-border data governance, third-party AI risk, and where research reports, market commentary, and training materials create the most exposure. Learn...
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Reducing Alert Noise with AI in Enterprise IT - with Dhrubojyoti Das Deb of JPMorganChase
The AI in Business Podcast
Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, , SVP of Global IT at JPMorgan Chase & Co., explores how AI-driven correlation and intelligent grouping can turn thousands of alerts into a handful of actionable incidents. The conversation covers where accountability sits when AI assists in triage, how teams build trust in automation incrementally, and where leaders should start when moving from reactive firefighting to intelligent operations. This episode is sponsored by . Learn how to build high-converting...
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What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai
The AI in Business Podcast
Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo. In this episode, John McMullan, Head of Product Marketing and Strategy at Observe.AI, joins host Yolandi de Weerdt to examine why AI adopted without operational discipline falls short, and how a shared interaction intelligence layer can carry context across AI agents, core systems, and human handoffs. McMullan outlines the practical shifts: putting frontline experts, analysts, and engineers on the...
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Inside the Shift Toward Smarter Automated CX - with Paul Cuglietta of Simplyhealth
The AI in Business Podcast
A single misstep in a new customer service channel can undo months of trust-building work. In this episode, Paul Cuglietta, Customer Services Director at Simplyhealth, explores how disciplined testing, governance, and stakeholder sign-off shape agentic AI rollouts inside a regulated, high-trust environment. The conversation covers matching automation to the way customers speak across channels, building a long-term AI vision tied to company purpose, and getting buy-in through comparable case studies. This episode is sponsored by . Learn how to structure landing pages for higher...
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Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
The AI in Business Podcast
An AI agent can function as designed yet produce results an organization cannot verify or safely use. In this episode, Melissa Ramey, Director, AI Transformation – Data Insights and User Experience at Salesforce, joins Emerj’s Yolandi de Weerdt to examine who owns agent behavior after deployment and why correcting individual outputs does not fix the underlying workflow. She explains how source evidence, shared definitions, and clear decision boundaries help teams govern agents before expanding their autonomy. To go deeper on AI strategy, including evidence-based AI ROI and building...
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Turning Biological Complexity into R&D Advantage with Virtual Cells - with Giorgio Gaglia of Sanofi & Daniel Veres of Turbine
The AI in Business Podcast
Drug discovery teams are running short of new ideas to test, and AI models that simulate how cells respond to drugs only pay off once leaders know when those predictions can be trusted with experiments, timelines, and budget. In this episode, Daniel Veres, Co-Founder and Chief Scientific Officer at Turbine, and Giorgio Gaglia, Head of Systems and Disease Biology at Sanofi, examine with host Yolandi de Weerdt how testing models on data they have never seen shows which R&D decisions their predictions can reliably inform. The discussion offers R&D leaders a practical way to...
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Where AI Should Actually Earn Its Keep in Biopharma - with Mukhtar Ahmed of Greenstone Biosciences
The AI in Business Podcast
In biopharma R&D, AI investment has overwhelmingly targeted generating more drug candidates, even though the industry has rarely lacked for compounds worth pursuing. In this episode, Mukhtar Ahmed, Director of Project and Portfolio Strategy at Greenstone Biosciences, explores why the harder and more valuable problem is deciding which candidates deserve continued capital and attention. The conversation covers synthesizing fragmented evidence across teams, keeping human judgment and accountability in the loop, and measuring AI's impact across a portfolio rather than a single program. ...
info_outlineToday's guest is Brian L. Keith, a research advisor for Emerj AI Research and Federal Azure Data & AI Leader for Microsoft, based in Washington, DC. Brian has spent nearly 21 years as senior director partner for IBM Data and AI, North America, focusing on the federal space. Brian speaks with us today about some of the core challenges to overcome when large companies adopt AI. He brings a perspective through the lens of technical debt and how AI projects build more technical debt than a foundation for AI to blossom and bloom into the future. Brian brings his perspective on how enterprise AI maturity develops how we can build as little technical debt as possible and invest in projects that can deliver ROI and set us up for the future. Suppose you need to frame the ROI case for the enterprise and go to market successfully. In that case, you might want to learn more about our Catalyst program, where we coach AI services and consulting company founders one-to-one and help them start and grow their business and enter the market with success. To learn more, visit: emerj.com/catalyst