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520. Are We Sending The Correct Message To Our Applicants w Hugh Gallagher

Service Business Mastery - Business Tips and Strategies for the Service Industry

Release Date: 04/21/2021

612: Tools To Help You Keep Track Of Your Digital Marketing Company And Spy On The Competition show art 612: Tools To Help You Keep Track Of Your Digital Marketing Company And Spy On The Competition

Service Business Mastery - Business Tips and Strategies for the Service Industry

Knowing where you stand in a competitive market is an integral part of managing a business. In this episode, Tersh Blissett turns the mic over to co-host Josh Crouch and his company, , to discuss just how you can monitor your digital marketing business. Josh discusses different tools to help you keep track of your metrics that you can use on your business or spy on your competition. They also share information on how to optimize your strategies to increase conversion and attract more customers. Tune into this impactful conversation where they answer some of your questions and share essential...

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611. Crisis Response: What Differentiates A Good Leader From A Great Leader With Bill Colleti show art 611. Crisis Response: What Differentiates A Good Leader From A Great Leader With Bill Colleti

Service Business Mastery - Business Tips and Strategies for the Service Industry

The ultimate test for any business and any leader is how they handle their worst cases. Crisis response is key to establishing a stable, successful business. That’s what today’s guest will be sharing in this episode with your hosts Tersh Blissett and Josh Crouch.  is the CEO of , a crisis communication and reputation management firm where he helps businesses respond and handle their worst days. Bill explains why a good crisis management plan is important and what it means for your business. He also gives you actionable business advice on how to show up as a leader when a...

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610. How To Take Your Service Business Sales To The ECommerce World With Will Housh show art 610. How To Take Your Service Business Sales To The ECommerce World With Will Housh

Service Business Mastery - Business Tips and Strategies for the Service Industry

No matter where your business is, you need to adapt to the fast-changing technological world. That means getting into eCommerce. But what about service businesses? In this episode,  of  shows you how you can take your service business sales to the eCommerce world. What are the first few steps he took in making that transition? How is he helping contractors set up their own online stores? How do you bring the people into your store? Where does eCommerce fit into the skilled trades? Will answers these questions and more. Tune into this conversation to not miss out on...

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609. What Are The 7 Powers A Contractor Must Master? With Al Levi show art 609. What Are The 7 Powers A Contractor Must Master? With Al Levi

Service Business Mastery - Business Tips and Strategies for the Service Industry

Want less stress and more success in your contractor business? Check out  7-Power system every constructor must master. The key point of this system is to use operating manuals. Al explains that writing operating manuals is your only hope of making sure the company performs consistently. How so? By giving your employees clarity on what they should expect from you and your customers. All the knowledge you'll ever need is jam-packed into his brilliant book . For a quick rundown, listen to this episode and upgrade your contractor business seven steps higher! Love the show? Subscribe, rate,...

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608. Things You Should Never Say to Your Customers: Customer Service Insights From Erica Leonor Of Power Selling Pros show art 608. Things You Should Never Say to Your Customers: Customer Service Insights From Erica Leonor Of Power Selling Pros

Service Business Mastery - Business Tips and Strategies for the Service Industry

Customer service representatives are a very important cog in the wheel of a well-running machine that is your business. They are the first responders and often the first impression your customer has of your company. In this episode, Tersh Blisset sits down with , Customer Experience Master Jedi Trainer at  and a Board of Director for . They discuss the important role of CSRs and how they’re keeping your customers well-served and your business away from failure. More importantly, they dissect the top list of things you should never say to your customers. Being a CSR is all about having...

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606. When it Comes to VC Money, How Do You Know What is a Good Deal Versus a Bad One w Claire Chandler show art 606. When it Comes to VC Money, How Do You Know What is a Good Deal Versus a Bad One w Claire Chandler

Service Business Mastery - Business Tips and Strategies for the Service Industry

Service Business Mastery Podcast www.servicebusinessmastery.com

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607. How To Beat Procrastination In Three Simple Way With Francois Lupien show art 607. How To Beat Procrastination In Three Simple Way With Francois Lupien

Service Business Mastery - Business Tips and Strategies for the Service Industry

Procrastination is the silent killer. How do you beat it? Learn these three simple steps so that you can kill procrastination before it kills your ideas. Join your host Tersh Blissett and his guest  as they discuss their insights on this topic. Francois is a business success mindset coach and he is here to tell you how to take action on your goals. You will never get things done if you just sit back and wait for a miracle to happen. That is not how life works. Learn Francois's three easy steps on how you can beat procrastination so that you can be successful in whatever you do. Join in...

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605. How to Find More Freedom and Increase Your Impact as a Leader in Your Service Business w Emily Morgan show art 605. How to Find More Freedom and Increase Your Impact as a Leader in Your Service Business w Emily Morgan

Service Business Mastery - Business Tips and Strategies for the Service Industry

Service Business Mastery Podcast  

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537. Teaching the Value Selling Framework with Chad Sanderson show art 537. Teaching the Value Selling Framework with Chad Sanderson

Service Business Mastery - Business Tips and Strategies for the Service Industry

Teaching the Value Selling Framework with Chad Sanderson

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536. Get Leads that are already booked for you show art 536. Get Leads that are already booked for you

Service Business Mastery - Business Tips and Strategies for the Service Industry

Service Business Mastery Podcast

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More Episodes

Tersh talks with Hugh Gallagher of The Gallagher Search Group about hiring do's and don't's when it comes to finding new employees!

Today's market is one of extreme uncertainty when it comes to hiring new employees! We have always had to battle the competitors within our industry, but now we are battling the extremely high-paying unemployment department as well. Tersh and Hugh talk about what it takes to get and retain the most qualified individuals for our team. Tersh shares his hiring practices and some of the ways he has found success when hiring.

Here is a little about Hugh and his team over at The Gallagher Search Group...

The Gallagher Search Group, Inc is a Recruiting and Consulting firm based in the Lehigh Valley area of Pennsylvania. We have two goals: to help our clients improve their own recruitment function in order to minimize the need to enlist third-party recruiters for assistance and to deliver the very best talent at an affordable price when your in-house efforts aren’t generating the talent you seek. In order to achieve this, we act as a true partner to your organization. We have the same goal, make YOUR recruitment function the very best it can be. We do this through our unique service offerings which focus on improving your organization’s ability to recruit and retain talent.

Call us to schedule a free consultation to determine what custom service would work best for your organization.

Our services include:
On-Site Consulting - Our on-site corporate recruitment training program for your recruiting team and hiring managers. Learn how to effectively recruit from the best in the area!! We have half-day, full-day, week-long, and longer-term on-site programs available to fit your needs.

Recruitment Consulting and Process Improvement - Our human capital consultancy works with your board, your executive team, or your HR and recruiting leaders to look at your current recruiting function in order to uncover areas of opportunity and needed process improvement. We share our findings with you and discuss ways of making an immediate and sustainable change to the way you recruit and retain talent!

Executive Search – Our team of search professionals will identify, attract and deliver the top-end talent your organization needs to grow! We work on both a retained as well as a contingent basis and our pricing structure is flexible to ensure you are getting the top talent you need at a price that won’t break the bank! 

In today's episode, Tersh & Hugh talk about the 6 MUST DO's for you to hire amazing people for your team!   

Our Deep Dive~

  1. Don't waste people's time during the interview process.
  2. Watch your interviewee's reactions in a tough situation.
  3. Tersh explains his virtual hiring events.
  4. Give an infomercial of your business...
  5. ...you'll have to listen to the rest of the episode for these juicy details! 

 

RESOURCES

"If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."

Thank you for listening to another episode of the Service Business Mastery Podcast!