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520. Are We Sending The Correct Message To Our Applicants w Hugh Gallagher

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

Release Date: 04/21/2021

631. Going Beyond Customer Satisfaction With WOW Packages show art 631. Going Beyond Customer Satisfaction With WOW Packages

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

Tersh Blissett talks with Derek LoVerde to discover how they provide such tokens in To Your Success. He explains how you can go beyond customer satisfaction and establish deeper client relationships by giving more attention to low-cost yet memorable gifts. Derek underlines why entrepreneurs should take a holistic approach in their businesses, appealing to everyone's emotions rather than treating them as mere target audiences.

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630. Aaron Salow On How XOi Revolutionizes Data Gathering From The Field show art 630. Aaron Salow On How XOi Revolutionizes Data Gathering From The Field

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

Tersh Blissett by the CEO of XOi, Aaron Salow, discusses how they empower techs to collect information critical to the job site, all while ensuring quick response time and safety compliance. He emphasizes why this process must be episodic, given a more mentorship approach, and not just an opportunity to flaunt cutting-edge technology at your disposal.

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629. The Heart-Centered Connector: Meredith Bell On Connecting With Your Team show art 629. The Heart-Centered Connector: Meredith Bell On Connecting With Your Team

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

One small miscommunication can change an entire concept. In business and companies, being able to connect with your team is a vital aspect of the business’s success.  joins our hosts Tersh Blissett & Josh Crouch to share some tips on how to better communicate and connect with your employees, partners, and colleagues in the business. Meredith tackles the exponential effects of miscommunication on one’s personal and professional life. Learn more as Meredith unravels the communication mistakes most of us are making that prevent us from growing healthy relationships. Love the show?...

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627. How To Sell Your Business With Patrick Lange show art 627. How To Sell Your Business With Patrick Lange

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

The decision to sell your business is very complex but is possible. It will involve a lot of planning to do. You just need to know who to talk to that you can trust. Tune into this episode as  discusses an effective marketing approach on how to sell businesses and the things you need to consider before doing so. He has been selling these different companies. Many are bankers, private equity groups, insurance agents from various trades. And so they don't know where to start. Patrick provides them with the right direction. Do you need the same guidance? Stay around and listen! Love the...

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626. A Guide To Small Business Loans With Brandon Bolen show art 626. A Guide To Small Business Loans With Brandon Bolen

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

For an entrepreneur, a small business loan is often a lifesaver. Whether it’s to cover operating expenses, finance an expansion, or raise capital, business loans are one option taken by small business owners. In this episode, Tersh Blissett & Josh Crouch discuss the ins and outs of small business loans and financing with , Loan Officer at . Brandon talks about the nuts and bolts of financing loans for entrepreneurs, especially in the service industry, and we hear how important SBA loans are. Learn more about financing your business through SBA loans by tuning in.

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625. Enhancing Efficiency Through Automation With Billy Stevens show art 625. Enhancing Efficiency Through Automation With Billy Stevens

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

625. Billy Stevens is bringing fire, talking about enhancing efficiency for technicians through automation.   Service Business Mastery Podcast www.servicebusinessmastery.com

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628. Taking Customer Satisfaction To The Next Level With John Hightower show art 628. Taking Customer Satisfaction To The Next Level With John Hightower

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

The success or failure of a business often hinges on one thing: Customer Satisfaction. With a combination of leadership and focus, your organization can reach the heights of customer experience. In this episode, Tersh Blissett & Josh Crouch discuss the mechanics of customer satisfaction with  co-founder and CEO of Arch + Tower. John and company get into  the nuts and bolts of what it means to be part of the team and what role leadership plays in achieving success. Tune in for more lessons in the service industry here. Love the show? Subscribe, rate, review, and share!

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624: The Upsides Of Solar Electricity For Homeowners With Peter Roth show art 624: The Upsides Of Solar Electricity For Homeowners With Peter Roth

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

There’s a lot of talk about solar electricity, but not many homeowners have made the switch. Here to debunk some misconceptions about going solar is Peter Roth, owner of Solar Wise. They help homes across the US gain access to solar panels. In this episode, Peter chats with Tersh Blissett and Josh Crouch about what people might have gotten wrong about solar panels. He breaks down the benefit of going solar not only for the world but, most importantly, for your wallet. Tune in to learn all about it! Love the show? Subscribe, rate, review, and share!

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623: Fine-Tune Your Finances And Reduce Personal Taxes Without Replacing Your CPA With Mark Myers show art 623: Fine-Tune Your Finances And Reduce Personal Taxes Without Replacing Your CPA With Mark Myers

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

Every business owner wants to increase their profit margins. One way to do that is by reducing your personal taxes. Today’s guest shares with you a key method to reducing or eliminating your personal taxes without replacing your CPA. Joining Tersh Blisset for this episode is , founder/CEO of . Tune in as Mark gives you key tips that will reduce your tax by 30% to 60% and incur more profit for your business. It’s all about making the most of tax benefits. Listen in to learn all about it! Love the show? Subscribe, rate, review, and share!

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622: Branding Your Home Service Business:  Standing Out From The Crowd With Dan Antonelli & Evan Hoffman show art 622: Branding Your Home Service Business: Standing Out From The Crowd With Dan Antonelli & Evan Hoffman

Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry

The home services market is a crowded space. With many companies trying to secure and maintain their foothold, what can you do to make sure your business is noticed? You build and market your brand, of course! In this episode, Tersh Blissett interviews  and , two masters in marketing and sales. Dan and Evan discuss marketing your brand, their work process and why your brand is important. Learn more about how to make your business stand out from Dan and Evan by tuning in. Love the show? Subscribe, rate, review, and share!

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More Episodes

Tersh talks with Hugh Gallagher of The Gallagher Search Group about hiring do's and don't's when it comes to finding new employees!

Today's market is one of extreme uncertainty when it comes to hiring new employees! We have always had to battle the competitors within our industry, but now we are battling the extremely high-paying unemployment department as well. Tersh and Hugh talk about what it takes to get and retain the most qualified individuals for our team. Tersh shares his hiring practices and some of the ways he has found success when hiring.

Here is a little about Hugh and his team over at The Gallagher Search Group...

The Gallagher Search Group, Inc is a Recruiting and Consulting firm based in the Lehigh Valley area of Pennsylvania. We have two goals: to help our clients improve their own recruitment function in order to minimize the need to enlist third-party recruiters for assistance and to deliver the very best talent at an affordable price when your in-house efforts aren’t generating the talent you seek. In order to achieve this, we act as a true partner to your organization. We have the same goal, make YOUR recruitment function the very best it can be. We do this through our unique service offerings which focus on improving your organization’s ability to recruit and retain talent.

Call us to schedule a free consultation to determine what custom service would work best for your organization.

Our services include:
On-Site Consulting - Our on-site corporate recruitment training program for your recruiting team and hiring managers. Learn how to effectively recruit from the best in the area!! We have half-day, full-day, week-long, and longer-term on-site programs available to fit your needs.

Recruitment Consulting and Process Improvement - Our human capital consultancy works with your board, your executive team, or your HR and recruiting leaders to look at your current recruiting function in order to uncover areas of opportunity and needed process improvement. We share our findings with you and discuss ways of making an immediate and sustainable change to the way you recruit and retain talent!

Executive Search – Our team of search professionals will identify, attract and deliver the top-end talent your organization needs to grow! We work on both a retained as well as a contingent basis and our pricing structure is flexible to ensure you are getting the top talent you need at a price that won’t break the bank! 

In today's episode, Tersh & Hugh talk about the 6 MUST DO's for you to hire amazing people for your team!   

Our Deep Dive~

  1. Don't waste people's time during the interview process.
  2. Watch your interviewee's reactions in a tough situation.
  3. Tersh explains his virtual hiring events.
  4. Give an infomercial of your business...
  5. ...you'll have to listen to the rest of the episode for these juicy details! 

 

RESOURCES

"If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."

Thank you for listening to another episode of the Service Business Mastery Podcast!