Service Business Mastery - Business Tips and Strategies for the Service Industry
Service business mastery is a podcast that helps business owners and managers succeed in business by sharing tips on leadership, marketing, financials, pricing, HR and much more.
info_outline 408: Coaching, Website Building, CRM's & Vendor Relations All In One Episode! 08/05/2019
408: Coaching, Website Building, CRM's & Vendor Relations All In One Episode! Tersh learns about some of the things offered by Phyxter Pro when it comes to starting your new service business. Do you need a website? Build one here for next to nothing and it's already designed for your HVAC service business!
info_outline 406: Secrets to Building Your SEO through Google My Business with Bradley Benner 07/16/2019
406: Secrets to Building Your SEO through Google My Business with Bradley Benner Tersh talks with Bradley Benner from Semantic Mastery on how to improve SEO with these free tips.
info_outline 405: The 5 Money Personalities- how you can discover your own style 07/08/2019
405: The 5 Money Personalities- how you can discover your own style Did you know that 75% of divorced couples cite money as the cause of their marital issues? Tersh talks with Scott & Bethany about the 5 different money personality types.
info_outline 404: 3 Reasons Businesses Fail & How You Can Avoid Them 07/01/2019
404: 3 Reasons Businesses Fail & How You Can Avoid Them Tersh talks with Adam Lean about The CFO Project, and why he transitioned his business. They also talk about 3 reasons businesses fail, and steps you can take to avoid those pitfalls! Find those steps along with the way you can speak directly with Adam at www.thecfoproject.com/sbm
info_outline 403: How to Build An "Employee First" Culture w Dwayne Clark 06/24/2019
403: How to Build An "Employee First" Culture w Dwayne Clark Tersh talks with Dwayne Clark of Aegis Living about how he was able to create and maintain an Employee First culture while scaling his business to $400 million! This episode is loaded with tips and tricks on how to implement these same ideas in your business!
info_outline 402: 3 Ways to Build A ROCKSTAR Culture w Brandon Vaughn 06/17/2019
402: 3 Ways to Build A ROCKSTAR Culture w Brandon Vaughn Tersh speaks with Brandon Vaughn about how to grow your business by having a culture that will last through any rocky roads!
info_outline 401: Blue is the New White w Josh Zolin 06/03/2019
401: Blue is the New White w Josh Zolin Josh talks to Tersh about the reason he wrote the book, and who it is aimed to help. We often complain about not being able to find any help in our industries, but Josh has done something about it rather than just complaining.
info_outline 239: Strength for Life Ideals of Health Excellence w Dr. Josef Arnold 05/30/2019
239: Strength for Life Ideals of Health Excellence w Dr. Josef Arnold Tersh talks with Dr. Josef Arnold about healthy habits as a business owner, and steps you can take to ensure you live a long healthy life while being productive at work at the same time!
info_outline 238: Operating a Successful Business by Living Healthier w Wade Lightheart 05/21/2019
238: Operating a Successful Business by Living Healthier w Wade Lightheart Tersh and Wade talk in great detail about the health of an entrepreneur, and the things that we let get in our way to prevent a healthy life! Wade talks about an accountability partner, and visualizing your life differently in order to help motivate you to change!
info_outline 237: 3 Ways to Create the Perfect "Work Life Balance" with Erin Wathen 05/16/2019
237: 3 Ways to Create the Perfect "Work Life Balance" with Erin Wathen Tersh talks with Erin Wathen about how to have the perfect "Work/Life Balance".
info_outline 301: Nate Adams sharing Home Comfort 101 part 1 05/13/2019
301: Nate Adams sharing Home Comfort 101 part 1 Nate Adams shares with us HVAC 101. This episode is part 1, and the entire season (Season 3) will be Nate hosting rather than myself. He will be discussing his book, which you can find here on his website. www.natethehousewhisperer.com
info_outline 236: Entrepreneurial Suicide w Dr. Sherrie Campbell 05/06/2019
236: Entrepreneurial Suicide w Dr. Sherrie Campbell Tersh talks with Dr. Sherrie Campbell about the reality of suicide within the entrepreneurial arena. We talk about the things that can lead up to suicide, & how to prevent it from ever happening!
info_outline 235: Part 2 FaceBook Marketing w Adam Sand 04/29/2019
235: Part 2 FaceBook Marketing w Adam Sand Tersh & Adam talk, in detail, how he began to learn Facebook marketing, and how to use it today to benefit your small service business. Adam gives ideas that most Facebook marketing companies do not want you to know! This episode reveals the video series you should be using to help you gain more of a loyal following on facebook!
info_outline 234 Part 1 FaceBook Marketing w Adam Sand 04/23/2019
234 Part 1 FaceBook Marketing w Adam Sand Tersh & Adam talk, in detail, how he began to learn Facebook marketing, and how to use it today to benefit your small service business. Adam gives tips that most Facebook marketing companies do not want you to know!
info_outline 233 Building Irresistible Social Media Content Strategies w Adam Flaherty 04/16/2019
233 Building Irresistible Social Media Content Strategies w Adam Flaherty Adam Flaherty and Tersh talk about business and some of the things Adam learned while he was in business for himself, and they talk about how to use social media to win in your market.
info_outline 232 - 4 Ways to Overcome Scaling Challenges w Steve Gordon 04/08/2019
232 - 4 Ways to Overcome Scaling Challenges w Steve Gordon Growing your service business can be frustrating some of the time, and other times, it's downright impossible...or so we think... Tersh talks with Steve Gordon about the 4 ways he has laid out to avoid becoming trapped in the endless cycle of stress and lack of growth!
info_outline 231: Service Tech Cram Course Training Review w Justin 04/01/2019
231: Service Tech Cram Course Training Review w Justin Tersh and Justin talk about Justin's experience at the ATA school for HVAC technicians. They talk about the first two days of his class, and this is part 1 of the series where they review the topics they discussed in the class and how they feel this class can prepare a new tech for the field.
info_outline 230: How to hire the right salesperson painlessly with Chad Troutman 03/24/2019
230: How to hire the right salesperson painlessly with Chad Troutman Tersh talks with Chad Troutman from Sentio about hiring a sales person that will succeed within your business. They talk about how to be sure you have the right person the first time! This saves time and money throughout the hiring process!
info_outline 229: Businesses Working Together to Better Serve Us 03/15/2019
229: Businesses Working Together to Better Serve Us Jen Davis, President of Davisware, Inc & Aaron Salow, CEO of XOi Technologies talk about how they work together to make your life, as a business owner, easier and more productive!
info_outline 227: The Future of Home Service Diagnostics w Brian Courtney 03/01/2019
227: The Future of Home Service Diagnostics w Brian Courtney Tersh & Brian talk about an amazing new technology that is revolutionizing the maintenance portion of the home & light construction HVAC; LifeWhere is a tool that monitors your HVAC system remotely to help diagnose problems prior you even knew you had them!
info_outline 226:FLIP THE INTERVIEW PROCESS ON ITS’ HEAD w Alyssa Light 02/28/2019
226:FLIP THE INTERVIEW PROCESS ON ITS’ HEAD w Alyssa Light We talk with Alyssa Light about flipping the interview process completely around to create a culture that retains employees.
info_outline 225: It's Funny You Should Mention That...w David Holt 02/20/2019
225: It's Funny You Should Mention That...w David Holt Tersh talks with David Holt about his role within the HVAC industry, and 3 goals he has determined to be key in successful home service businesses.
info_outline 224: Profit First for Contractors w/ Shawn Van Dyke 02/09/2019
224: Profit First for Contractors w/ Shawn Van Dyke Owners don’t pay themselves enough. Who else would work crazy hours with little to no pay?! Shawn talks to us about the Profit First strategy as it relates to the construction industry! Tersh and Shawn dive into Shawn’s new book, and talk a little as to why he decided to write the book. Get your copy of the book from Shawn’s website, or simply click this link https://amzn.to/2Gy7YNZ to get it on Amazon. Also, check out Mike Michalowicz’s book Profit First if you haven’t already! https://amzn.to/2RFYWA5 Find Shawn here: firstname.lastname@example.org https://www.instagram.com/profitfirstcontractor/ https://www.linkedin.com/in/shawnvandyke/ https://shawnvandyke.com/ Find Tersh here: Tersh@bluecollarroots.com https://www.instagram.com/tershblissett/ https://www.linkedin.com/in/tersh-blissett-137121a3
info_outline 223: Breaking into the Home Performance Service Industry w Nate Adams 02/01/2019
223: Breaking into the Home Performance Service Industry w Nate Adams Nate Adams talks with Tersh about what it takes to get started in the Home Performance Industry. The problems you will solve as a contractor go far beyond selling indoor air quality products! Get BPI certified. You will need to choose which path you will take when presenting the products if youre the contractor… Path A- Free Quote Path B- Paid Plan 4 Phases of the Paid Plan 1- Initial Consultation 2- Comprehensive Planning Process 3- Performing the Project 4- Continuous Optimization You can purchase a FooBot here: https://t2m.io/fdeS1oKt The books we talked about in this episode are listed here: https://t2m.io/vkNB4Ks3 The Tools Nate mentioned you need to get started with Home Performance 2.0: https://t2m.io/kE4s62cW Free Chapters from Nate’s new book http://bit.ly/HVACContractorsChapters You can reach Nate online at Nate@energysmartohio.com or on Facebook. Reach Tersh online at Tersh@bluecollarroots.com or on facebook or linkedin
info_outline 222: The Good, Bad & Ugly of Changing Careers 01/26/2019
222: The Good, Bad & Ugly of Changing Careers Tersh is revealing behind the scenes of how he gets the right new team members before they are even interviewed. If you want to reach out to Tersh, you can email him at Tersh@bluecollarroots.com If you want to know what Tersh is reading, just click this link for a full list of his starter books https://kit.com/Tersh Bad Freedom Starts at $10 if you have no experience. You will touch equipment that you have never seen before, and sometimes there will be no instructions on how to fix it...other than tech support and other techs. The training will challenge you from time to time. Our tools are expensive, and we will not allow you to use cheap tools. They are a direct reflection of your skill, and cheap tools make your job take longer and are a potential hazard to you. 0 micro management - you can drown yourself if you let the freedom get to your head. Ugly You must put forth effort to learn some on your own outside of the workplace training. We do not currently offer insurance simply because not enough people here need it. The job is hot and sweaty during the summer months. You will get nasty from time to time. If you do not catch on to the technical side of things, you will have to study and work on it on your own time, or we will work to find you a different place of employment. We have a fixed overhead dollar amount that we must meet each day/week/month in order to stay in business, you will have freedom, but if those overhead dollars are not being met then we will be forced to put someone in your van who can reach those minimum standards. I do not tolerate gossip...it is a fireable offense on the first offense. I do not tolerate blaming others for a mistake that happens. I don’t fire people for making mistakes, but I will for blaming others for a mistake that happens. Good- Freedom You will grow immensely within the HVAC community because we expect and teach the proper methods of making repairs...even if it takes longer than other companies. One of our core values is People of Profits, and we take that one to heart. It is our goal to grow you as an individual first and a tech second. We expect you to catch on with the technical side of things too though. We have a tool reimbursement program. There is no guessing when you will get a pay raise. You do not even have to ask for one...you simply complete the tasks required to increase your pay. You are awarded commission and bonuses based on productivity. Training is paid for by us! 0 micro management Our books, policies, & goals are 100% openbook, so there is nothing hidden. If you want to know, all you have to do is ask, and I’ll walk you through it all. We all make mistakes, and an honest mistake will never be held against you. Andrew Greaves videos His Brother in-law (Brian) ride along - https://youtu.be/z5gIu9hGkw8 Brian’s van walk around - https://youtu.be/vS-Lqa5OTuY
info_outline 221: David vs Goliath- How Solderweld is Shaking Up the HVAC Industry 01/19/2019
221: David vs Goliath- How Solderweld is Shaking Up the HVAC Industry Tersh talks with Lance Robinson of Solderweld about how he was able to break into the HVAC industry, and what it’s like competing with the really old manufacturing companies. Solderweld provides the best product to solder aluminum coils for hvac systems. Solderweld.us - website https://www.trutechtools.com/search.asp?keyword=solderweld - buy solderweld here