520. Are We Sending The Correct Message To Our Applicants w Hugh Gallagher
Release Date: 04/21/2021
Service Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
In this episode of Service Business Mastery, Billy Stevens shares his story from losing half his staff and business on the first day to paying back his loan in just three weeks. Billy's story of prioritization and efficiency is a triumph of determination and innovation. But just when you thought he had it all figured out, a shocking twist in the form of a disruptive technology left everyone stunned and wondering: what's next for Billy and his Sera software? Meet the Guest: Meet Billy Stevens, a service business veteran with a wealth of experience under his belt. Billy began his journey in the...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
In this episode of Service Business Mastery, hosts Josh and Tersh talk with Kim Gill. We put the spotlight on women in the plumbing industry, discussing the challenges they face and delving into what can be done to attract more female talent into this field. We have an insightful conversation with our guest, Kim Gill, who not only has extensive experience in association management for various industries, including plumbing, heating, and cooling contractors in Colorado but is also the founder of Women in Plumbing and Piping. Resources And People Mentioned: PHCC of Colorado: A...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
In this episode of Service Business Mastery, Tersh and Josh interview Stephanie Allen and Jessica Woodruff Smith who share their expertise in growing service businesses through strategic hiring and networking. Stephanie, co-owner of Airworks, prioritizes family-oriented and mom-approved services, while Jessica, co-founder of Lady Titans, advocates for women in the trades. Together, they provide practical tips and growth strategies, emphasizing the importance of strategic hiring, networking, and fostering positive company culture. This episode is a must-listen for entrepreneurs seeking valuable...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
In this episode of Service Business Mastery, Tersh and Josh interview two Business Development Representatives from CompanyCam, Claire Ficke and Samantha Petersen, who are passionate about empowering women in various industries, including HVAC, plumbing, roofing, windows, remodeling, and solar. We highlight their experiences attending Women in HVACR events, networking, and sharing knowledge with others. We also talk about how CompanyCam's innovative app simplifies documentation and enhances collaboration for contractors, with a specific emphasis on the importance of photo documentation for...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
SHOW DESCRIPTION: Introducing Nicole Boyette, an accomplished professional who has carved her niche in the HVAC industry. With her roots in business, Nicole has been exposed to the trades since her childhood, thanks to her grandfather's involvement in refrigeration and her father's heating and air conditioning company. Despite exploring different career paths, including law enforcement and counseling, Nicole found her way back into the HVAC world. In this episode, hosts Tersh and Josh sit down with Nicole Boyette, the Director of Business Development at HVAC and Plumbing Unlimited. We...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
Hosts Tersh Blissett and Josh Crouch welcome Ken Goodrich and Billy Stevens to the Service Business Mastery podcast, where they discuss mergers and acquisitions in the HVAC industry. Goodrich and Stevens, who possess a wealth of experience in the home service sector, offer their insights into the increasing EBITDA multiples and how home service entrepreneurs can benefit from these trends. The conversation also delves into the importance of cultivating a strong company culture and creating a business model where technicians have opportunities for growth. Additionally, the guests shared...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
SHOW NOTES Cassie Pound and Leslie Harpole are two accomplished women who have made a notable impact in the HVAC and plumbing industries, respectively. Cassie is the co-owner of Quality Heating, Cooling & Plumbing, where she has used her expertise in sales and people management to contribute to the growth of the business. She is a strong advocate for women in the trade industry and is dedicated to inspiring and connecting with others through her podcast and interactions. Leslie is the owner of Champion Plumbing, a leading company in the Oklahoma City plumbing industry. Her business...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
Jeff Plant, a seasoned expert in the contracting industry, is here to share his valuable insights on addressing labor shortages and inefficiency. With years of hands-on experience, Jeff has navigated the challenges faced by service managers and developed effective strategies to improve efficiency in the field. Drawing from his extensive background, he offers a unique perspective on tackling issues such as labor shortages and technician training, making him an invaluable resource for those looking to level up their service departments. In this episode of Service Business Mastery, Tersh...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
When Ruth King and friend set out to find other female technicians in the HVACR industry in 2002, they only found a single Canadian technician. But this discovery was only the beginning of an inspiring journey for Ruth and her organization, Women in HVACR. Through scholarships, mentorship, and ambassador initiatives, they have broken down barriers and given countless women the opportunity to pursue a career in the industry - and they're not done yet. Who knows what unexpected success this organization could achieve next? Women in HVACR started in 2002 with just 10 members, but after 20 years...
info_outlineService Business Mastery - Home Service Business Tips and Strategies for the Skilled Trades Service Industry
Leadership is a skill. And like all skills, it can be learned. Sure, some people may possess good leadership skills from the get-go but they’re not impossible to pick up through practice. The trick is to never stop learning. This is the kind of mindset that Sarah Hammond, President of Atlas Electrical Air Conditioning Refrigeration and Plumbing Services, Inc has consistently applied with her life. When she worked full time for the company in 2008, she had little to no practical knowledge about the company that her father and brother ran all their lives. But with her strong...
info_outlineTersh talks with Hugh Gallagher of The Gallagher Search Group about hiring do's and don't's when it comes to finding new employees!
Today's market is one of extreme uncertainty when it comes to hiring new employees! We have always had to battle the competitors within our industry, but now we are battling the extremely high-paying unemployment department as well. Tersh and Hugh talk about what it takes to get and retain the most qualified individuals for our team. Tersh shares his hiring practices and some of the ways he has found success when hiring.
Here is a little about Hugh and his team over at The Gallagher Search Group...
The Gallagher Search Group, Inc is a Recruiting and Consulting firm based in the Lehigh Valley area of Pennsylvania. We have two goals: to help our clients improve their own recruitment function in order to minimize the need to enlist third-party recruiters for assistance and to deliver the very best talent at an affordable price when your in-house efforts aren’t generating the talent you seek. In order to achieve this, we act as a true partner to your organization. We have the same goal, make YOUR recruitment function the very best it can be. We do this through our unique service offerings which focus on improving your organization’s ability to recruit and retain talent.
Call us to schedule a free consultation to determine what custom service would work best for your organization.
Our services include:
On-Site Consulting - Our on-site corporate recruitment training program for your recruiting team and hiring managers. Learn how to effectively recruit from the best in the area!! We have half-day, full-day, week-long, and longer-term on-site programs available to fit your needs.
Recruitment Consulting and Process Improvement - Our human capital consultancy works with your board, your executive team, or your HR and recruiting leaders to look at your current recruiting function in order to uncover areas of opportunity and needed process improvement. We share our findings with you and discuss ways of making an immediate and sustainable change to the way you recruit and retain talent!
Executive Search – Our team of search professionals will identify, attract and deliver the top-end talent your organization needs to grow! We work on both a retained as well as a contingent basis and our pricing structure is flexible to ensure you are getting the top talent you need at a price that won’t break the bank!
In today's episode, Tersh & Hugh talk about the 6 MUST DO's for you to hire amazing people for your team!
Our Deep Dive~
- Don't waste people's time during the interview process.
- Watch your interviewee's reactions in a tough situation.
- Tersh explains his virtual hiring events.
- Give an infomercial of your business...
- ...you'll have to listen to the rest of the episode for these juicy details!
RESOURCES
- Get your free resources by visiting https://GallagherGroup.us
- Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here https://www.interplaylearning.com/partner/tersh
- Learn more about Tersh by visiting https://serviceemperor.com
- Connect with Tersh on social media @tershblissett
- Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, and this link is how you learn your client's emotion for free... visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%!
"If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations."
Thank you for listening to another episode of the Service Business Mastery Podcast!