loader from loading.io

Interview with Pascal Yammine (GM) and Brion Schweers (VP) from Salesforce

CPQ Podcast

Release Date: 07/11/2021

Agentic AI in CPQ and Quote-to-Cash: Where Autonomy Belongs | Sourabh Kukar, Salesforce show art Agentic AI in CPQ and Quote-to-Cash: Where Autonomy Belongs | Sourabh Kukar, Salesforce

CPQ Podcast

Copilot, assistant, agent — the terms get thrown around interchangeably, but they describe three very different levels of AI autonomy. So where does agentic AI actually belong in the configure-price-quote process, and where should humans stay firmly in control? In this episode, Frank sits down with Sourabh Kukar, Director of Technical Consulting at Salesforce, where he leads a team of enterprise architects working across Revenue Cloud, Agentforce Revenue Management, CPQ, and H&A solutions for large enterprise customers. Sourabh was named Salesforce's FY24 CMT Technical Architect of...

info_outline
From Renewal Reminders to Revenue Automation: Channel CPQ, Agentic AI & the Long Tail | Yagna iQ show art From Renewal Reminders to Revenue Automation: Channel CPQ, Agentic AI & the Long Tail | Yagna iQ

CPQ Podcast

Renewals are becoming a strategic revenue priority — but why do so many companies still manage them through disconnected systems, spreadsheets, emails, and partner portals? In this episode, Frank talks with Ram Rai, founder & CEO of Yagna iQ, and Manish Agrawal, Co-Founder & CTO, about how recurring revenue and renewal management are changing as companies move toward subscription and lifecycle-based business models. They discuss why renewals become particularly challenging in indirect sales channels, where OEMs, distributors, resellers, and end customers may all participate...

info_outline
Visual CPQ, Engineering Automation, and AI with Scott Heide of Engineering Intent show art Visual CPQ, Engineering Automation, and AI with Scott Heide of Engineering Intent

CPQ Podcast

Where does traditional CPQ stop—and where does engineering automation need to take over? In this episode, Frank sits down with Scott Heide, CEO of Engineering Intent, to explore how CPQ can support products that require far more than standard configuration, pricing, and quoting. Scott brings more than 30 years of experience working with engineer-to-order companies, knowledge-based engineering, and sales engineering automation. Returning to the CPQ Podcast for the first time since 2023, Scott explains why customers typically approach Engineering Intent when their products involve complex...

info_outline
From Salesforce CPQ to Agentforce Revenue Management | ShiftLogic.io show art From Salesforce CPQ to Agentforce Revenue Management | ShiftLogic.io

CPQ Podcast

Salesforce CPQ is officially end of sale — but what does that actually mean for your business, and where do you go from here? In this episode, host Frank sits down with Jamie Trigg and Timo Taipale from ShiftLogic.io to unpack the shift from Salesforce CPQ to Agentforce Revenue Management (ARM), and why this transition is a full revenue transformation, not just a platform swap. Jamie brings nearly 20 years of CPQ experience, from the early days at Big Machines and Steelbrick through a long run in Salesforce Revenue Cloud. Timo shares his journey as a self-described "accidental admin" who...

info_outline
AI and CPQ: Revenue Cloud, System Integrators, and the Future of Configure Price Quote show art AI and CPQ: Revenue Cloud, System Integrators, and the Future of Configure Price Quote

CPQ Podcast

With Javed Jafar, CPQ and Billing Expert with 20+ years of experience across enterprise implementations, advisory work, and customer-side transformation programs. How will AI change CPQ for customers, vendors, system integrators, and CPQ professionals? In this episode, Javed shares his perspective on why AI is not replacing CPQ expertise, but changing what good CPQ expertise looks like. Routine configuration work, documentation, testing, and delivery tasks are becoming easier to accelerate with AI tools. At the same time, deep domain knowledge is becoming more important, since customers...

info_outline
AI-Powered CPQ Explained: Stan Chirk on Building Talkulate AI CPQ show art AI-Powered CPQ Explained: Stan Chirk on Building Talkulate AI CPQ

CPQ Podcast

Can AI actually replace the sales engineer in complex product configuration — without sacrificing accuracy? In this episode of the CPQ Podcast, host Frank sits down with Stanislav "Stan" Chirk, founder of R[ai]sing Sun, an EU-based AI solutions company building custom AI agents for B2B companies. Stan walks us through his journey from engineering and entrepreneurship into the world of Configure, Price, Quote (CPQ), and how that combination led him to found R[ai]sing Sun just over a year ago. We dig into the company's "AI-native" philosophy — building AI-first rather than retrofitting AI...

info_outline
Why AI Agents Fail at CPQ — and How to Fix It with Dr. Sanjay Mittal show art Why AI Agents Fail at CPQ — and How to Fix It with Dr. Sanjay Mittal

CPQ Podcast

Can you trust an AI agent to configure your products, apply your pricing rules, and generate an accurate quote — every single time? According to Dr. Sanjay Mittal, founder of and one of the original pioneers of constraint-based product configuration, the answer right now is: not without guardrails. In this episode of the CPQ Podcast, Sanjay breaks down one of the most underappreciated risks in enterprise AI adoption — logic hallucinations. Unlike factual hallucinations, where an AI simply makes up information it doesn't have, logic hallucinations happen when an AI has all the right facts...

info_outline
AI-Native CPQ, PQA & the Future of Quote Automation | Roadrunner.ai show art AI-Native CPQ, PQA & the Future of Quote Automation | Roadrunner.ai

CPQ Podcast

In this episode of the CPQ Podcast, Frank Sohn speaks with Tiffany Devlin-Drye, Head of Solution Architecture at , about Roadrunner’s view of the CPQ market and its AI-native approach to quoting, approvals, and revenue operations. Tiffany shares her background as a Salesforce CPQ developer, solution architect, and former system integrator before joining . She explains why Roadrunner describes its platform as PQA — Prompt, Quote, Approve — and why the company believes traditional CPQ is being challenged by a new generation of AI-native quote automation platforms. The conversation covers...

info_outline
AI, No-Code CPQ & Quote-to-Service-to-Cash with MobileForce.ai show art AI, No-Code CPQ & Quote-to-Service-to-Cash with MobileForce.ai

CPQ Podcast

In this episode of the CPQ Podcast, Frank Sohn speaks with Jagadish Bandhole, CEO and Founder of , about how CPQ is changing as AI, no-code administration, mobile workforces, and broader revenue operations requirements reshape the market. Jagadish describes himself as an engineer turned entrepreneur and shares how MobileForce has evolved since his last appearance on the CPQ Podcast in 2023. The discussion covers the company’s move from Mobile Force Software to , why the shift is more than a rebrand, and how the company’s approach has moved from AI-enabled toward AI-first while still...

info_outline
Short Update: Free CPQ Research Access Until July 17 show art Short Update: Free CPQ Research Access Until July 17

CPQ Podcast

In this short CPQ Podcast update, Frank Sohn shares a temporary Novus CPQ research access window running from June 18 to July 17. During this period, visitors can request one free CPQ Vendor Briefing from the Novus CPQ Briefing Library. In addition, selected CPQ Sales Reports are available through sponsored free access, starting with camos CPQ 365 and soon Engineering Intent / kBridge. The Yagna iQ Customer Pulse Report on recurring revenue and renewals is also available after registration. This short episode explains what is available, who the resources may be useful for, and where listeners...

info_outline
 
More Episodes

In this episode Pascal Yammine (General Manager) and Brion Schweers (VP) from Salesforce talk about Salesforce Revenue Cloud. They share what impact the pandemic had on their business and on them personally, they talk about what it means to democratize the CPQ space, how the business model change from one time product sales to recurring revenue is changing businesses and much more