Inside the Venetian: Reinventing Vegas Meetings and Filling 7,000 Rooms Every Day
No Vacancy Live and No Vacancy News
Recorded recently in Las Vegas, I caught up with , Chief Sales Officer at the iconic , for an energizing conversation about what it takes to keep 7,000 suites full, 2.2 million square feet of space active, and 10,000-person events running seamlessly—week after week. 📍 Here’s what we covered: *How the Venetian transforms every four days for new guests and events *The billion-dollar renovation strategy—and why they’re only doing it during ’ “quiet” 98% occupancy months *How Tony’s team closes deals fast, even in a city running at near full capacity *What it really takes...
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The Hidden Cost-Cutter Hotels Overlook Every Day
No Vacancy Live and No Vacancy News
Recorded on location in Ft. Worth, Texas, I chatted with , Chief Revenue Officer at , spoke to to uncover how this decades-old alcohol invoicing powerhouse is shaking things up in hospitality. If you manage hotel operations and are drowning in invoices, this conversation might just change the way you work. 🎙️ Here's what you'll hear in this episode: How evolved from alcohol compliance to hospitality-wide invoice automation Why hoteliers are stuck with “garage sale” accounting outside of alcohol—and how to fix it How Fintech eliminates hours of manual entry by integrating with...
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951: Uplifted Leadership – The Secret to Engaged Teams with Ryan Minton
No Vacancy Live and No Vacancy News
🎙️ #NoVacancyNews’ Glenn Haussman sits down with Ryan Minton, bestselling author of Uplifted: The Remarkable Power of Positive Leadership on Frontline Teams, to talk about the game-changing impact of positivity in leadership. 🔹 What you’ll hear in this episode: How positive leadership transforms frontline teams and creates a thriving workplace Why employees don’t tolerate bad bosses anymore (and what leaders must do to keep top talent) The real ROI of uplifting leadership — how happier employees boost customer experience and the bottom line The invisible balloon analogy: How...
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FNA 178: This Episode Will Flohr You
No Vacancy Live and No Vacancy News
is an Associate Professor of Teaching at U of Memphis and the Co-founder & Managing Partner of . Tonight he risks it all by joining Glenn, Craig, and Producers Dave and Suzanne for some ‘innocent’ drinks and laughs to kick off the weekend. Plus, Glenn is on location in New Orleans.
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The Human Side of Hospitality: Stonebridge's CEO Smith on Tech, Talent & Transforming Hotel Culture
No Vacancy Live and No Vacancy News
Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of , we talk with , CEO & President of , who’s bringing humanity back to hospitality — without ignoring the power of technology. 🔑 Key Highlights: 👥 Why putting people first isn’t just good ethics—it’s smart business 🤖 How Stonebridge uses technology to enhance—not replace—human connection 💼 Rethinking workforce culture to increase retention and reduce burnout 📊 The power of real-time data to drive better decisions at every level ...
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NYU IHIF: From RevPAR to TRevPAR: Gauging What Really Drives Hotel Growth
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Hospitality is shifting—and , President of , joined during the to gauge what’s really happening in the right now. ✔️ Tired of mixed signals from headlines? This episode brings clarity on: *Why focusing on actual trends over trending topics is essential for strategic planning *What PM Hotel Group is seeing with real-time travel demand and consumer behavior *How seasonality shifts and timing affected hotel comp sets in 2025 *Strong ADR growth trends despite softening fundamentals *Firsthand insights from the opening of Evo Tahoe City—where experience-driven travel is thriving ...
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NYU IHIF: Building an Extended Stay Future – With Concord’s Mark Laport
No Vacancy Live and No Vacancy News
What’s really happening with new hotel construction in today’s unpredictable climate? sat down with Mark Laport, CEO of , during this week to discuss: • 🏗️ Why he’s bullish on launching , ’s new extended-stay brand • 💰 The financial balancing act—dealing with skyrocketing costs and persistent labor issues • 🌍 What makes Concord’s approach different, and how they’re betting smart on the future • 🤝 Why relationships—especially in tough times—make or break your ability to grow If you're in hospitality development or operations, this one is essential....
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NYU IHIF: Profit Starts at the Property - Peregrine CEO on Getting Back to Basics
No Vacancy Live and No Vacancy News
Recorded this morning live at , sits down with , CEO of , to unpack the realities of operating, investing, and thriving in today’s uncertain hotel landscape. 📌 Highlights from this episode: How Peregrine focuses on what they can control — guests and employees — to drive long-term profitability Why “no cash registers at the corporate office” is more than a saying—it’s a strategy The truth about today’s slow transaction market (and why that might be an advantage) What disciplined and acquisitions look like in a market with low new development Strategies for identifying...
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NYU IHIF: Zack Gharib on Culture, Capital & Creating the Future of Red Roof
No Vacancy Live and No Vacancy News
Recorded live at the , catches up with , President of , exactly one year after their first interview—this time with plenty to celebrate and unpack. 🔑 What You’ll Learn: How Zack’s first year at the helm shaped a renewed culture and a long-term growth strategy at Red Roof. The impact of new partnerships, including: : boosting guest experience and connectivity. : transforming revenue management with smarter pricing and analytics. : enhancing access to capital for franchisees. Real talk on industry-wide pressures—labor, costs, litigation, insurance, and interest rates—and why...
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NYU IHIF: Market Reality Check with Bruce Ford of Lodging Econometrics
No Vacancy Live and No Vacancy News
Is the hotel industry bouncing back—or just bouncing around? I caught up with , SVP at , during , to tell his razor-sharp perspective on where we really stand when it comes to hospitality investment, development, and demand. 🎧 Here’s why you’ll want to hit play: • Conference crowds are shrinking—what does that signal for the broader economy? • Owners are cutting back, but is that a sign of strength or stress? • Why “drive-to” travel might be your MVP this summer • Conversions are up—new builds, not so much • What brand consolidations really mean for the...
info_outlineWhile some supply related issues are working themselves out, others are becoming more acute. We speak with Mark Friesen, Principal at Beyer Brown & Associates regarding managing the issue and keeping hotels stocked, renovated and ready for business.