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How Could Facebook Do a Better Job at Controlling Disinformation?

Craig Peterson - America's Leading CyberSecurity Strategist

Release Date: 07/19/2021

Do You Think There's Nothing You Can Do to Keep the Bad Guys Out? show art Do You Think There's Nothing You Can Do to Keep the Bad Guys Out?

Craig Peterson - America's Leading CyberSecurity Strategist

Do You Think There's Nothing You Can Do to Keep the Bad Guys Out? What a week. The FBI got hacked. Homeland security supposedly is sending out emails about hackers in your network. This is what we're going to talk about to start with today. What are these new emails, and how are they trying to con you? [Automated Transcript Follows] This is a little bit concerning. We know that the FBI's email system got hacked. And for everyone sitting there saying, well, gee, if the FBI gets hacked, there's no way my business can survive an attack. Remember that the FBI is a huge, huge target. They have so...

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Craig Peterson - America's Leading CyberSecurity Strategist

Is Your Firewall Actually Protecting You? What Should You Be Doing? New stats are out this week. So what's the number one vector of attack against us? Our Firewalls. And they're failing. So, what's going on. And what can you do about it? [Automated transcript follows] [00:00:16] And of course, I'm always talking about cyber security, because if you ask me that is one of the biggest problems we have in business. [00:00:27] Today. Well, yeah, you got to find employees. In fact, uh, it's almost impossible to find them in the cyber security space as well. And it's been hard for years. So I try to...

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Craig Peterson - America's Leading CyberSecurity Strategist

If you follow my newsletter, you probably saw what I had in the signature line the last few weeks: how to make a fake identity. Well, we're going to take it a little bit differently today and talk about how to stop spam with a fake email. [Automated transcript follows] [00:00:16] Email is something that we've had for a long time. [00:00:19] I think I've told you before I had email way back in the early eighties, late seventies, actually. So, yeah, it's been a while and I get tens of thousands of email every day, uh, sent to my domain, you know, mainstream.net. That's my company. I've had...

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Craig Peterson - America's Leading CyberSecurity Strategist

How Ransomware, Trojanware, and Adware Hurt You. And Why ExpressVPN Isn't Safe to Use. Ransomware, Trojanware Adware. What's the difference between these different types of malware.? And when it comes down to our computers, which should we worry about the most and which should we worry about the most? [Automated Transcript Follows] [00:00:17] There are a lot of different types of malware that are out there and they're circulating and scaring us. [00:00:23] And I think for good reason, in many cases, ransomware of course, is the big one and it is up, up, up. It has become just so common. Now...

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Craig Peterson - America's Leading CyberSecurity Strategist

How Many Times Per Week Are You Being Cyber Attacked? From Where? How? Why? We've got a new study out showing that North American organizations, businesses, and others, are being hit with an average of 497 cyber attacks per week, right here in the good old USA. [Following is an automated transcript] This is a study by checkpoint software technologies. Checkpoint, I used, oh my gosh. It would have been back in the nineties back then. They were one of the very first genuine firewall companies. And it was a system that I was putting in place for my friends over at troopers. I think it was New...

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Craig Peterson - America's Leading CyberSecurity Strategist

What Happened With Facebook's Outage? When Will It Happen Again? Facebook had a huge outage all of its properties. So why did it happen? How did it happen? And what's going to happen in the future? The frankly, some of this technology just isn't that stable. And I'm going to explain why right now! [Automated transcript follows] [00:00:20] I've already talked about it a little bit this morning on the show, but Facebook was. Facebook was down a lot. Facebook too was down a long time. And Mr. Zuckerberg has now lost about $7 billion because of how long it was down. And Craig Peterson joins us now...

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Craig Peterson - America's Leading CyberSecurity Strategist

Could Using the Right Multi-Factor Authentication Save You? I had a good friend who, this week, had his life's work stolen from him. Yeah. And you know what caused it? It was his password. Now, you know what you're supposed to be doing? I'm going to tell you exactly what to do right now. Let's get right down to the whole problem with passwords. I'm going to tell you a little bit about my friend this week. He has been building a business for. Maybe going on 10 years now, and this business relies on advertising. Most companies do so in some way; we need to have new customers. There's always some...

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Craig Peterson - America's Leading CyberSecurity Strategist

Are You Using Encrypted Email Yet? Here's How! Security emails aren't something that most people think much about. Yet, they're becoming more and more important as the bad guys are monitoring us more closely to steal our information, and then there are advertisers. So, do you want them to see your stuff? [Automated transcript] Email is something that's been around now for quite a while. It was undoubtedly even before the internet standards came out. Many of the systems had a version of the email. I remember some systems back in the early. The seventies, late sixties that had an email...

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Craig Peterson - America's Leading CyberSecurity Strategist

Do You Know How to Identify a Fake Web Page? The FBI's reporting that more than 70% of all business hacks are because of our employees. They're clicking on emails, they're going to websites, what can we do? How do we know if a website is legitimate or not? [Automated transcript] [00:00:19] There's a great little article that McAfee published now, McAfee is a company that's been in the cybersecurity business for quite a while. [00:00:28] I do not use their products. I use some competing products. I have not been impressed with their products. [00:00:35] Let me tell you this particular web post...

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Craig Peterson - America's Leading CyberSecurity Strategist

You Need to Start Using Burner Identities ASAP! In this day and age, if you don't have a burner identity, you are really risking things from having your identities stolen through these business email compromises. It's really crazy. That's what we're going to talk about. [Automated transcript] An essential part of keeping ourselves safe in this day and age is to confuse the hackers. The hackers are out there. They're trying to do some things. Ransomware, for instance, like[00:00:30] business email compromise, is one of the most significant crimes times out there today. It hits the news...

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How Could Facebook Do a Better Job at Controlling Disinformation?

Hello, everybody. Great discussion this morning about Facebook and what is going on with their monitoring and controlling some of the topics. Should they have something in place that really stops false information? How could they do that? And what's their real motivation behind all of this.

With Mr. Christopher Ryan, we also got into how the general services administration has completely messed up. Again, it's authorization, this FedRAMP authorization. Why are our federal agencies using some tools like zoom that have been proven to be very insecure, and they're using them with the blessing of GSA, who says they're secure.

[00:00:50] So here we go.

[00:00:52] Chris Ryan: Craig Peterson is the host of tech talk on news radio 610, 96.7. You can check him out Saturdays and Sundays at 1130. Craig, how are you?. Hey, good morning. Doing great. Appreciate being with us. So one of the topics we did we've delved into today is social media giants and censorship of quote-unquote misinformation is. The white house weighed in on this last week and criticized Facebook as a purveyor of misinformation based upon allowing individuals platforms to push forward their opinions.

[00:01:27] From a media standpoint, we have gatekeepers available and able to squelch misinformation and provide a great environment that can provide the most accurate information possible. Is there any way, shape, or form that a Facebook or a Twitter can? Have any sort of an algorithm or staffing or personnel; this is not even whether you should do it or shouldn't do it.

[00:01:55] Is any way feasible or possible for them to strike down misinformation?

[00:02:03] Craig Peterson: [00:02:03] Yeah. This is a tough one. It's easy enough. You've got, of course, Justin sitting there with the big button, and the Eaton cut us off at any point. But when it comes to Facebook or Twitter or any of these other big places you have, what is it now?

[00:02:20] Billion active users per month, just on Facebook. So what you were asking about is there some algorithm. Obviously, people can't do this, and the answer is I have, yeah, a fascinating article. I'll be talking about it next Saturday. How about IBM's Watson? You probably remember Watson pretty well.

[00:02:39] It was going to rule the world. It won jeopardy. It was absolutely amazing. And it really hasn't done much since then. One of the most advanced AIS we've had, and Microsoft and Google both have them; China's working on artificial intelligence to try and figure it out. But the biggest problem that we have is.

[00:02:59] What is the sentiment there. How can you tell an article is criticizing something legitimately, or if they are endorsing something that might be a bad idea, then who gets to choose? What's a good idea. What's a bad idea. This isn't easy to do

[00:03:16] Chris Ryan: [00:03:16] Chris. And there are no rules either. I said before; I don't think it was appropriate for social media to ban Trump.

[00:03:24] I don't; I think that many individuals push forward misinformation and tr and lack truth and their intent is not good. And they're still allowed to do whatever they wish. So I think that you have to create a. A platform and an infrastructure to determine what the role should be.

[00:03:45]And what, how many times do you get to push things forward that aren't true or et cetera? There are no rules.

[00:03:51] Craig Peterson: [00:03:51] Yeah. I look at this and a profit motive on the part of Facebook, certainly in these others. And that is, they want your watch. The Facebook channel. They want you on that feed all day long.

[00:04:05] So the more that you aren't interested in a topic or position, maybe a position is totally false. Maybe you are flat earth, or the more information they're going to feed you—the how the earth is flat and less about anything else. So what we've ended up with now with these social media sites is something that really polarizes us even more than we were polarized before because we see more and more information that confirms our suspicions and where we're at.

[00:04:36] So I see that as an even bigger problem because we're frankly, Getting isolated. We don't have the editorial in the newspaper that might be left, might be right. It might be the center. As time goes on by these submitted authors, it's showing you what you want to see. And that's a big,

[00:04:56] Chris Ryan: [00:04:56] right. And the Facebook feed has also changed over the years where initially it was just your friends, basically, and their information more and more, the feed has gotten filled.

[00:05:07]Topics that they have determined that you're interested in and sources that may or may not be accurate that present that information. And this has happened to me, and I'm sure it happens to everybody else. Know, You may click on the art, one of those articles, and be interested in it.

[00:05:22] And then the next thing 50% of your feed is similar articles or ads that are associated with things that you have looked up. So the Facebook feed has changed dramatically. Over the years to the point where it was initially, there weren't many ads, and you wonder how they made their money to the point of which now, where there are a lot of ads.

[00:05:43] And they're also continually feeding you information on topics that you're interested in.

[00:05:49] Craig Peterson: [00:05:49] Yeah. And topics that, again, might be correct, might be false. And what Facebook

[00:05:54] Chris Ryan: [00:05:54] is doing you, in fact, giving you information that may not be accurate. So not just your friends, Facebook itself is providing you with information that may be false.

[00:06:04] Craig Peterson: [00:06:04] Remember the days in Facebook, or again earlier on where if you followed someone, if you liked someone, you would see their posts, they would show up in your stream. Now Facebook realizes, oh my goodness, you've got hundreds of friends out there. They're all posting stuff. And Facebook decides what you want to see.

[00:06:26] Many of the celebrities dropped off of Facebook because people that wanted to see their posts were no longer seeing them because. Facebook was moderating it. So we've come full circle under discussion. Facebook is doing moderation, and the moderation they're doing is, again, isolating us and dividing us even more.

[00:06:46] That's a huge problem. What's the solution. I w was this day and age. I'm not exactly sure because they, the algorithms. They could be doing more moderation. Should they be doing it? And, of course, that's the whole discussion around section 320.

[00:07:02] Chris Ryan: Exactly. So let's talk a little bit about zoom; an article has come out about zoom and its cybersecurity issues, and the GSA is blocked.

[00:07:12] Senator Ron Wyden reviewed documents used to approve zoom for government use in government meetings. And that this is not just the federal level. It happens all the time at the local level as well. And there were initial concerns about cybersecurity and zoom, but a lot of those concerns and the topic of conversation about them seem to go away during the course of the pandemic; how safe is zoom, and obviously, you haven't.

[00:07:39] Individuals, whether it's from a non-profit private sector or government perspective, who are discussing compassionate things on zoom. And they assume that no one is listening, but are they?

[00:07:52] Craig Peterson: Yeah, that's a terrible assumption, particularly when it comes to zoom. The big concern here in this particular article that appeared in the tech crunch has to do with the investigation that's done by the fed.

[00:08:06] So we know there's obviously information that needs to be kept secret other classified information, and then there's information that might be damaging. And what's happened here is the general services administration gave zoom their authorizations. FedRAMP authorization saying, yeah, go ahead and use it.

[00:08:25] It's going to be fine. Everything's great. Turned out. Zoom was not encrypting these sessions from end to end. In fact, routing some of our conversations live through Chinese. They're using Chinese programmers to write this stuff. They installed back doors on Macs, just all kinds of incredible, terrible stuff that zoom hadn't been doing.

[00:08:50] And some of it is alleged continuing to do. And yet, somehow, it received this authorization from the GSA. How that. Did that happen? Now, there are some secure ways to speak online. Really WebEx is the only one that is fully authorized, and then you have to have the right version of it. Microsoft teams have some stuff that is also authorized and.

[00:09:19] Truly end to end. Zoom is not to be trusted, but what really concerns me is it looked like the federal government delving into any of these tools to verify whether or not they appear to be safe was terribly flawed. And that's exactly what the Senator has been trying to do and why and how, and they're just not providing the information.

[00:09:43] Chris Ryan: [00:09:43] I have a basic theory. Applies, I think to tech and social media; if something is free, ask why and figure out why is this free? Why are you able to do it for free? What is in it for the company, and then decide whether or not you want to use it? But I think that people are all in, on giving their information, using.

[00:10:06] These things and they don't really understand what the business platform is? How is this being used? And I think that is something that individuals should be cognizant of. Craig has always thanked you so much. Take care. That was Craig Peterson. He is the host of tech talk.