#215: Blair Thielemier: Helping Pharmacists Become Entrepreneurial Consultants
Healthcare Entrepreneur Academy Podcast
Release Date: 10/28/2021
Healthcare Entrepreneur Academy Podcast
OVERVIEW: Jason A. Duprat, Entrepreneur, Healthcare Practitioner and Host of the Healthcare Entrepreneur Academy podcast talks about the best way to manage irrational and overly demanding customers. EPISODE HIGHLIGHTS: When you own a business, complaints are something you can't escape. There are ways you can manage angry customers while maintaining the integrity of your company. Be empathetic and listen to what unsatisfied customers are saying. Put yourself in their shoes and really listen to the core reason behind their complaint. Unhappy customers are louder than happy...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: “We're not competitor-obsessed, we're customer-obsessed. We start with what the customer needs and we work backwards.” — Jeff Bezos Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with David Lu, Founder of Axon Video Strategy. In this episode, David shares how he combined his years of Pharmacy experience, passion for Business, and for Video Production expertise to build his value-driven career today. We also learn what separates a regular skill from an in-demand, client-centric service. Tune in to...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about why your business should get cybersecurity insurance and different ways to mitigate risks regarding your business' data being hacked or stolen. EPISODE HIGHLIGHTS: Are you taking the right security measures when protecting yourself and your business' data? The recent attack on SolarWinds Orion software is one of the greatest US cybersecurity breaches and affected close to 18,000 companies. The breach led to massive data compromises in big corporations,...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: “Keep it simple, stupid!” – A design principle noted by the U.S. Navy Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about keeping your business “Simple.” Jason shares one of the most common traps new business owners fall into – chasing “Shiny Objects” or feeling the need to be “Extraordinary.” You don't need to do extraordinary things to achieve extraordinary results, and in this episode, Jason explains why. Tune in until the end to hear about Jason's new rank-topping book! EPISODE...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: Be clear on what problem you can solve, and people will listen. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Amelia Roberts, Visibility Strategist, Relationships Facilitator, and the Founder of Solutions by Amelia. When it comes to Entrepreneurship and Marketing, Amelia's passion is second to none. On this episode, she gives us a glimpse of her years of experience in building clients’ businesses, discussing a wide variety of concepts, best practices, and personal anecdotes. EPISODE HIGHLIGHTS ...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: “Efficiency is doing better what is already being done.” – Peter Drucker Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the importance of systems and processes. In business, every single second of every single team member counts, so in this episode, Jason teaches us how to streamline workflows and maximize efficiency and productivity through automation, software, and A.I. tools. EPISODE HIGHLIGHTS: All businesses run on a series of workflows, wherein much of what our team members or we do is...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: “People are not your most important asset. The right people are.” – Jim Collins Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the best practices when hiring for managerial roles. In this episode, Jason recalls his experiences with recent mis-hires, his key takeaways to avoid potential hiring mistakes, and red flags to consider when screening applicants. EPISODE HIGHLIGHTS: Jason recently had mis-hires for the marketing director position of his business. He's since learned from these...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: Communication is 7% Words 38% Tone of Voice 55% Body Language Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Shelly O'Donovan, CEO of Authentic Influence Group, with certifications in Body Language Training and the Big 5 Personalities. In this episode, Shelly reveals commonly overlooked communication practices and advice on getting better at conveying our true selves. Tune in to learn secrets used by politicians and other communication experts. EPISODE HIGHLIGHTS: Shelly went from politics to...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: Challenges are gifts that force us to search for a new center of gravity. Don't fight them. Just find a new way to stand.” – Oprah Winfrey. Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Realities of Entrepreneurship through the "Bell Curve of Entrepreneurship." In this episode, Jason shares his advice on how to deal with frustration as a business owner, a challenge he has faced lately in his business, and how he overcome that situation. EPISODE HIGHLIGHTS: Bell Curve of...
info_outlineHealthcare Entrepreneur Academy Podcast
OVERVIEW: "When the customer comes first, the customer will last." - Robert Half Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about the Value Ladder, a vital strategy to scale your business. In this episode, Jason shares the importance of the Value Ladder, how it can increase Customer Lifetime Value, and the examples of services included in his Value Ladder. EPISODE HIGHLIGHTS: Jason enumerates various products and services that are part of his Value Ladder. The Value Ladder consists of...
info_outlineOVERVIEW:
Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast talks with Blair Thielemier, PharmD, and founder of Pharmapreneur Academy and the Elevate Pharmacy Virtual Summit. Blair talks about the ups and downs of her transition from employee to entrepreneur, highlighting the importance of working with a mentor. She also discusses the challenges of starting a consulting business and a virtual summit, offering advice for people who want to venture into these startup areas.
EPISODE HIGHLIGHTS:
- Blair knew early on she wanted to work in healthcare, and it was her love for biochemistry and physiology that led her to become a pharmacist.
- After pharmacy school, she worked for a small independently-owned community pharmacy. Eventually, she wanted to do something more challenging so she switched to a clinical hospital role.
- When she lost her job in 2014, Blair found support from a network of independent community pharmacies. She was six months pregnant and picked up PRN shifts. As a result, this is the community she now serves and helps through her online academy and virtual summit.
- Medication Therapy Management (MTM) is an umbrella term for the variety of services pharmacists offer. Pharmacists conduct a comprehensive review and suggest interventions for patients. Ultimately, MTM is what reignited Blair’s passion.
- She’s an advocate for pharmacists because, at the federal level, they’re not recognized as healthcare providers.
- After giving up a director position to launch her pharmacy consulting business, Blair dove into business podcasts and worked with a mentor to put her in the right mindset.
- Healthcare professionals tend to fall back on certifications and more education, but entrepreneurship is a challenge because there’s no curriculum or rule book to follow.
- Blair grew her email list to 100 people and decided to launch the Pharmapreneur Academy in 2015. She had eight people sign up as her beta group. The course was $297 and offered six lessons.
- She then doubled the enrollment and added a seventh course on chronic care management based on requests from the beta group. And after this session, she switched to a membership model for the online academy.
- After finding inspiration from a podcast and learning from other experts at virtual summits, Blair launched the Elevate Pharmacy Virtual Summit in 2017 and it’s been held every year since then.
- The benefits of going virtual include being able to launch events during the pandemic and scaling your message as a healthcare professional.
- Find a mentor/coach who’s doing what you want to do and don’t be afraid to pay them for their expertise. If you feel uncomfortable, that’s a sign you’re on the right path.
3 KEY POINTS:
- A full-time job is not a guarantee you’ll have a stable career. Have a backup plan in case life decides to throw you a curveball. Consider starting your own business and taking ownership of your time and freedom.
- Pharmapreneur Academy provides pharmacists with a framework to leverage their skills as consultants. It started with one-on-one coaching programs and courses before shifting to a membership site.
- The Elevate Pharmacy Virtual Summit gives pharmacists a voice and adequate representation, averaging 1500-2000 attendees each year.
TWEETABLE QUOTES:
“Maybe my purpose in entrepreneurship is to have an impact on patients throughout the country.” - Blair Thielemier
[Leverage your knowledge in a new way.” - Blair Thielemier
“Pharmacists—at the core of what we do—are very entrepreneurial, very innovative, and very community-centered.” - Blair Thielemier
CONNECT WITH JASON DUPRAT:
LinkedIn | Facebook | Instagram | Youtube | Facebook Group
RESOURCES:
- Sign up for one of our free business start-up Masterclasses by heading over to https://healthcareboss.org/masterclass/
- Have a healthcare business question? Text me at 386-284-4955, and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well.
- Do you enjoy our podcast? Leave a rating and review: https://lovethepodcast.com/hea