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184 - Hiren Patel Team Culture & Podiatry Technology

Podiatry Legends Podcast

Release Date: 12/10/2021

363 - HR Demystified: A Guide to Covering Your Arse with Phoebe Kitto show art 363 - HR Demystified: A Guide to Covering Your Arse with Phoebe Kitto

Podiatry Legends Podcast

I never thought HR could be remotely interesting, BUT I can honestly say I was wrong. In today’s episode, I’m joined by HR expert Phoebe Kitto, owner of , to talk about the often misunderstood world of Human Resources. Most people think HR is boring, but after you listen to this episode, you will see how HR can be very exciting, and it can also cover your arse in so many areas of small business.  Phoebe explains that HR is not just about rules and compliance, but about creating a thriving, high-performing team. We discuss key strategies for managing staff effectively, the...

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362 - From Olympic Steeplechaser to Sports Podiatry: Matthew Clarke’s Journey show art 362 - From Olympic Steeplechaser to Sports Podiatry: Matthew Clarke’s Journey

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, I had the privilege of speaking with Matthew Clarke, a two-time Olympian in the 3000-meter steeplechase. Matthew’s story is one of perseverance, determination, and an ever-evolving career that has seamlessly blended athletics and podiatry. He shares how his unique experiences in the world of elite sport shaped his approach to podiatry and the lessons he’s learned along the way. Here are the five top takeaways from the episode: The Power of Patient-Centered Care: Matthew emphasises the importance of tailoring injury management to the...

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361 - Sarah Chisem is the Paddleboarding Podiatrist Balancing Life and Business show art 361 - Sarah Chisem is the Paddleboarding Podiatrist Balancing Life and Business

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, I chat with Sarah Chisem from , AKA the "Paddleboarding Podiatrist." Sarah’s unique career path, which led her from law school to high-end fashion retail and eventually to podiatry, is nothing short of fascinating.  She shares the pivotal moment when she decided to leave retail and pursue podiatry, the lessons she learned from becoming a mature student, and how paddleboarding helped her reflect on her business and personal life. Don't miss this inspiring conversation about resilience, change, and entrepreneurship. If you have any...

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360 - Collaboration Enhances Patient Care with Sports Therapist Olivia Brown show art 360 - Collaboration Enhances Patient Care with Sports Therapist Olivia Brown

Podiatry Legends Podcast

In this episode, Olivia Brown, a sports therapist, scar practitioner, and stretching specialist from Lincolnshire, UK, shares her unique perspective on collaboration and networking with podiatrists and other health professionals and why it's vital for success.  Olivia reveals how her social media presence played a crucial role in connecting her with other health professionals, and despite the occasional negativity surrounding social media, Olivia believes it is an essential tool in today’s world of work and passions. We also discuss: The Role of Social Media in Professional...

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359 - From NHS to Dream Clinic with Andrew Albon show art 359 - From NHS to Dream Clinic with Andrew Albon

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, I’m joined by Andrew Albon from , a podiatrist with a story that will inspire you. After years of navigating the NHS and private practice, Andrew found success not just in his clinic but in creating a network of supportive colleagues.  Listen in as we dive into the power of networking, mentoring, and taking risks to build your dream clinic. Other topics we cover:  Networking is Key: Building relationships with fellow podiatrists can transform your career and business. Abundance Mindset: Viewing other podiatrists as...

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358 - Thirty Tips to Improve Your Podiatry Career show art 358 - Thirty Tips to Improve Your Podiatry Career

Podiatry Legends Podcast

In today’s episode, I’m diving into 30 essential tips for improving your podiatry career. From embracing AI and simplifying decisions for patients, to improving your mindset and boosting your fees, this episode offers practical, actionable strategies that can transform your practice and mindset. Tune in for a wealth of insights that will help you thrive in the podiatry profession! If you have any questions about this podcast episode or you're looking for a speaker for your next event, please email me at , and we can discuss my speaking topics.  FREE Business Guidance...

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357 - Overcoming Health Issues and Developing New Paths with Matt Hayter show art 357 - Overcoming Health Issues and Developing New Paths with Matt Hayter

Podiatry Legends Podcast

Welcome to another episode of the Podiatry Legends Podcast. This week, Tyson sits down with Matt Hayter, a podiatrist with a wealth of experience both in practice and business. Matt shares his journey, including the challenges he faced with his health, how he grew his clinic, and the rewarding shift he made into the digital world. This episode is packed with valuable lessons on adaptability, online marketing, and making the most of your career in podiatry. Tune in for a conversation you won’t want to miss! Check out Matt's YouTube Channel - Check out Matt's Online Course - If you have...

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356 - Business and Life Lessons from the UK show art 356 - Business and Life Lessons from the UK

Podiatry Legends Podcast

In this special episode of the Podiatry Legends podcast, Tyson E. Franklin shares his recent experiences travelling through the UK with Jonathan Small. From learning about the intricacies of local culture to discovering new perspectives on business, this episode is packed with valuable insights for podiatrists and business owners alike. To read further show notes, please visit - Are you looking for a podiatry business coach to help you make the necessary changes in your business and life? If you are, I'd like to help. Please visit Check out my YouTube Channel -  

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355 - Self Publish Easily with Engel Jones show art 355 - Self Publish Easily with Engel Jones

Podiatry Legends Podcast

In today’s digital world, anyone with a story to tell can become a published author—podiatrists included. In this week’s episode of the Podiatry Legends Podcast, I sat down with Engel Jones, founder of to discuss the ins and outs of self-publishing. If you've ever thought about writing a book but didn’t know where to start, this episode is a must-listen. If you have any questions about this podcast episode or you're looking for a speaker for your next event, please email me at , and we can discuss my speaking topics.  FREE Business Guidance: Do you have a...

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354 - Clinic Notes AI with Lucia Byrne and Chris Cornwall show art 354 - Clinic Notes AI with Lucia Byrne and Chris Cornwall

Podiatry Legends Podcast

In this episode of the Podiatry Legends Podcast, join Tyson Franklin as he chats with Lucia Byrne and Chris Cornwall, the creators of , an innovative software designed to help podiatrists generate accurate, detailed patient notes in record time. Lucia, a podiatrist, and Chris, a software engineer, share their journey of creating Clinic Notes AI to improve clinic efficiency and reduce the stress of note-taking. If you're looking for a solution to streamline your clinical documentation, check out Clinic Notes AI for a free trial at . If you want a Free 30-day Trial and 50% off for the...

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More Episodes

Hiren Patel is the owner of Flawless Feet Podiatry & Laser Clinic, London, UK. He currently has four locations, and his podiatry business has grown because he loves what he does; he has developed a great team culture and a happy work environment. Hiren has also never backed away from podiatry technology, especially if it will assist in patient care, treatment outcomes and team happiness. 

As Hiren explains, you should not be concerned about what equipment is out there; first, work out what you like treating and then search for the right piece of technology to fulfil your needs. 

In this episode, we discuss:

  • Specialisation in the field of podiatry.
  • The importance of having fun with your patients.
  • Why attitude is more important than clinical skills.
  • Small things that are conversation starters.
  • Beans Mean Hiren.
  • Building your reputation.
  • Educating and communicating with your patients. 
  • The importance of patients understanding the treatment process. 
  • Using technology increases your fulfilment and enjoyment.
  • Using technology helps with your mindset and makes your team happy. 
  • Technology makes your life and your patient's life easier.
  • Technology sets your podiatry business apart from everyone else. 
  • Buying the type of equipment that is going to suit your patients. 

Treat what you love treating and go out and find a piece of equipment that’s going to suit you.

Final Tip

Don't just look at what people have got now; it's more important to find out how they got there. Learn that process first. Time and commitment will get you to where you want to be. 

If you want to connect with Hiren, please send him an email to [email protected].

If you have any questions or want to learn more about how I can help grow your business, please call me on 0408 671 966, send me an email at [email protected]; otherwise, you can go directly to my online calendar and schedule a face-to-face Zoom meeting with me. 

ONLINE CALENDAR 

Youtube

I record and upload most of my podcast interviews and other educational videos to my Youtube channel, Tyson E Franklin - Podiatry Business Coach. Please SUBSCRIBE, and if you click on the bell icon, you'll be informed whenever a new video is uploaded. 

Competitive Advantage

If you're looking for a competitive advantage over other podiatrists in your area, please visit my EVENTS PAGE, and consider joining the Podiatry Business Owners Club on Facebook.