The 3 Things You Must Do to Increase Profits in Your Practice
Dental Drill Bits with Sandy Pardue
Release Date: 02/24/2022
Dental Drill Bits with Sandy Pardue
Are you ready to discover the wake-up calls that can transform your leadership style and elevate your team’s performance? In this episode of Dental Drill Bits, Michael and Sandy delve into crucial leadership lessons that every manager or leader, especially those in dental practices, should heed. Drawing inspiration from the 12 vital wake-up calls designed by Eric Partaker, they break down each point with practical examples and genuine insights, ensuring you leave with a toolkit of actionable steps to improve your leadership skills and your team's dynamic. Throughout the episode, Michael and...
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Are staff meetings in your practice driving productivity or just wasting time? In this episode, Michael and Sandy dive deep into the art and science of effective staff meetings, unearthing the transformative power they hold when done right. They explore the contrasts between casual huddles and well-structured meetings, underlining their essential role in fostering communication, training, and team unity. Sandy shares her seasoned strategies for making meetings productive, from appointing a facilitator to engaging the team in planning and decision-making, while also steering clear of common...
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Ever wonder why patients often decline treatment and how you can address these objections effectively? In this episode, Michael and Sandy dive deep into the top three most common excuses patients give: fear, lack of awareness, and financial concerns. Sandy sheds light on why recognizing these objections is crucial and offers actionable strategies for overcoming them. Through compelling examples, she underscores the importance of educating patients about the benefits of timely care and mastering verbal skills, including the art of voice inflection, to present treatment plans compellingly. Sandy...
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Are you struggling to streamline your practice’s front office operations while juggling departments, patients, and metrics? In this episode, Michael and Sandy delve into the essentials of managing a successful practice, starting with the highlights of Sandy's recent webinar and her upcoming seminar in Boston. The conversation quickly transitions into a focused discussion around a listener's question on maintaining consistent department meetings and tracking pivotal metrics. Sandy offers an actionable guide on conducting effective meetings, complete with tips on following up on assignments,...
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How transformative can employee training be for your practice? In this episode of Dental Drill Bits, Michael and Sandy delve into the critical role of structured training programs and their immense benefits on profitability, employee satisfaction, and patient care. Sandy illuminates the stark contrast between trained and untrained employees, revealing how targeted investments in specialized programs can significantly enhance your practice’s performance and efficiency. The duo also shares a wealth of practical advice on implementing effective training within your office, covering...
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Underperforming team members in your practice? In this episode, Michael and Sandy dive deep into the intricacies of practice management, starting from upcoming seminars to managing underperforming team members without rocking the boat. Sandy shares her wealth of experience on the art of effective communication, setting realistic goals, seeking constructive feedback, and the crucial follow-up processes needed to help your team excel. Her emphasis on thorough training, meticulous documentation, and structured management will leave you equipped with practical tools to ensure your practice runs...
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How can your front desk team transform every call into a positive patient experience? In this episode, Sandy draws from her recent speaking engagements at the Delivering WOW Summit to uncover key strategies for top-notch front office communication. She also previews her upcoming seminar, Front Desk Pro, set to take place in Boston on August 23rd, revealing the secrets to boosting front office performance. Michael and Sandy tackle real-world phone interactions, from handling insurance queries to managing cancellations, ensuring that your front desk makes a lasting impression. But it’s not...
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Dental membership plans are only for low-income patients, right? Join Michael and Sandy in this episode of Dental Drill Bits as they sit down with Megan Lohman to debunk common myths surrounding dental membership plans. Megan dives into the core advantages of Plan Forward, a tool designed to streamline the creation and management of dental membership plans. She reveals how these plans are not just exclusive to low-income regions but can be effectively tailored to a wide range of demographics, including affluent areas and retirees without dental insurance. Megan busts myths and shares...
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Can you really find the perfect fit for your practice through better interviewing techniques? In this episode of Dental Drill Bits, Michael and Sandy uncover effective hiring strategies that can transform how you build your team. They explore the essentials of preparation, from the types of questions that reveal a candidate’s true nature to the value of incorporating personality and intelligence tests. You'll learn how to uncover what candidates expect in terms of salary and work environment, and why having a comprehensive policy manual and organized systems are non-negotiable for running a...
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How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek new interface, enhanced appointment reminders, and innovative tools like insurance verification, credit card processing by text, and two-way patient texting. Each feature is designed to streamline practice management, improve patient care, and boost...
info_outlineRevenue - Expenses = PROFITS!
Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home?
In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks.
Sandy breaks it down for us and lets us know the 3 most important things you need to look out for in order to make sure you are maximizing your time, productions & collections, and your team's efforts in order to increase profits.