How AI Optimizes Venue Sourcing for Buyers and Suppliers
The Business of Travel
The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn more about how Radisson Hotel Groups optimizes M&E RFP Response Time, Conversion Rate and Revenue Generation with the use of AI. They share expertise and insights regarding • M&E...
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Does NDC Matter to My Programme?
The Business of Travel
Not every Corporate needs to implement NDC immediately and many can wait for their TMC to enable NDC content. Given all the noise around NDC, is there a temptation to rush NDC content rather than question whether it is relevant at this time? Music track is Licensed under Creative Commons:
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It’s Time: Business Travel in the Climate Era | The Carbon Compass
The Business of Travel
In this episode of the Carbon Compass, the planet-focused subseries of the Business of Travel podcast, GBTA Sustainability Leaders Nora Lovell Marchant, VP for Global Sustainability at American Express Global Business Travel and Page Motes, Chief Compliance and Sustainability Officer at Hertz, share their insights on the key success factors for accelerating climate action in business travel. Listeners will learn about the key takeaways from Climate Week NYC, and how to navigate key tensions on the road to Net Zero – fastest vs biggest impact; control vs influence; bottom line vs...
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Women's Health - Plan B
The Business of Travel
Brought to you by the GBTA | Risk Committee - US. The speakers are: Valerie Ferraro, Manager, Program Operations Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT; Dr. Katherine O'Reilly, International SOS. Music track is Licensed under Creative Commons:
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Refining the Landscape of Accommodation Payment and Billing in Business Travel
The Business of Travel
Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also addresses the challenges. To enrich our GBTA community, we've gathered a panel of industry leaders who will share valuable insights and expertise on this transformative journey within the payments...
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GBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier Perspective
The Business of Travel
The GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world’s $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-timers? And how can every attendee make the most of their Convention experience? In this podcast, travel buyer and GBTA Board Vice President, Rosemary Maloney, and travel supplier and...
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Navigating the Shift: From DEI to Inclusion
The Business of Travel
Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success. Music track is Licensed under Creative Commons:
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Careers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024
The Business of Travel
Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness. GBTA’s Chris Ely, Director of Research discusses the highlights and insights...
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AI and the Quest for the Perfect Trip: A Conversation with Steve Singh
The Business of Travel
This is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management. Steve shares insights on the latest advancements, the impact on travelers and businesses, and his predictions for the future. Tune in to explore how AI is not only enhancing the travel experience...
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It's Time to Bring Accessibility Center Stage in Business Travel
The Business of Travel
For years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers? In this podcast, the GBTA Foundation explores these questions with the Inclusion & Culture Committee, and shares more information about the release of the new Accessibility Toolkit in the GBTA Hub. Listeners will learn what travel managers, suppliers,...
info_outlineThe tourism industry was hard-hit by the pandemic. As travel ramps back up, however, the industry is faced with another crisis: attracting and retaining its talent, the people who make travel possible around the world every day. In this episode of The Business of Travel, the Canadian Meetings & Events Committee discusses the current issues around the labor shortage in the tourism industry, how meetings and events could be affected moving forward and what we and the industry can do collectively to address the issues.
Hosts Philip Mondor, President and CEO, Tourism HR Canada, and Alison Langford, Workforce Strategist, British Columbia Hotel Association (BCHA) address the labor shortage with guests Abhishek Shaw, Director of Sales Versante Hotel, Vancouver and Rohit Kapur, Director of Sales, Shangri-La Hotel, Toronto.
Additional helpful links include where to find data on employment trends and projections and impacts of COVID on workforce; post-pandemic guidance for employers; and other related articles and ideas.