The Business of Travel
Extended stay should be treated as a strategic category - not a hotel alternative—when organisations need better cost control, stronger traveller suitability for multi-week stays and more disciplined programme design across Travel, Procurement and Mobility. The opportunity is compelling, but scale typically breaks down where booking friction, variable standards, weak policy thresholds and fragmented supplier management are prevalent. As corporate travel shifts toward longer project stays, relocation transitions and purposeful consolidated trips, extended stay is becoming a more relevant...
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Dr. Maureen Gannon shares insights on imposter syndrome and how to move past self-doubt with greater confidence. Hosted by Cari Wurzbacher. Brought to you by WINiT by the GBTA Foundation. Music track is Licensed under Creative Commons:
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In this episode of The Business of Travel, the GBTA Europe Accommodation Committee explores how technology is shaping personalisation across the accommodation experience in business travel. Hosted by Daniel Norris, Regional Director of Sales at ehotel and members of the GBTA Europe Accommodation Committee, the conversation brings together perspectives from across the business travel ecosystem, including travel management, accommodation providers, and hotel operations. Together, the panel discusses how personalisation is evolving beyond traveller preference...
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Digital accessibility is often treated as a compliance checkbox—but in reality, it’s a complex, evolving discipline with direct implications for risk, customer experience, and operational efficiency. In this episode, a Product Manager and Accessibility Compliance lead at Cytric Easy at Amadeus IT Group (Nick Hebrant) breaks down what accessibility actually means in practice. The conversation demystifies WCAG 2.1 accessibility guidelines, clarifying that they are not rigid standards but guidelines—introducing interpretation, subjectivity, and inconsistency across organizations and...
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Nota: Este episodio está disponible en español. En este episodio de The Business of Travel, Mariana Pérez Ponce de León, Regional Director, Mexico, Central America and Colombia de GBTA, y Daniel Duarte, South Regional Manager de GBTA, conversan con Alfredo Dellepiane, Sr. Director – LAC Agro & WCS Head, Visa Commercial Solutions, LAC, sobre los hallazgos más recientes del GBTA Business Travel Index™ para América Latina. La conversación explora el crecimiento de los viajes de negocios en la región, las tendencias por mercado, la percepción de los viajeros, la gestión de...
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In this episode of The Business of Travel, presented by the GBTA U.S. Accommodations Committee, Fred Veliyev, Principal Product Manager at Cvent Transient, David Mollov, Managing Director of Travel Industry Solutions at Emburse, and Annette Cumming, SVP Business Development at CerebriAI, discuss the key trends that emerged from the 2026 hotel RFP season. The conversation explores what buyers should know as they evaluate hotel program performance, supplier strategy, sourcing decisions, and the evolving technologies shaping accommodation programs. Listeners...
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The GBTA Convention annually brings together thousands of business travel professionals to connect, learn, grow and shape the future of the global industry. So, what can attendees expect at GBTA Convention 2026 in Chicago, August 3-5, and how can they make the most of their experience? In this podcast, Alison Rogan, Vice President of the GBTA Board of Directors and Head of Travel, Events and Expense Management at HSBC; Kevin Sullivan, Treasurer of the GBTA Board of Directors and Managing Director of Sales at Southwest Business; and Edward Galvin, President of the GBTA Allied Leadership Council...
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Simple meetings may represent the majority of meeting volume, but they often remain the least visible, least controlled, and most difficult to measure. In this three-part podcast series from the GBTA Europe Meetings & Events Committee, Jason Long, Senior Vice President of Global Business Development at HRS, speaks with industry leaders about how organisations are tackling data gaps, improving compliance, and using technology and AI to build more effective and measurable meetings programmes. Across the series, listeners will gain practical insight into sustainability reporting, financial...
info_outlineThe Business of Travel
Simple meetings may represent the majority of meeting volume, but they often remain the least visible, least controlled, and most difficult to measure. In this three-part podcast series from the GBTA Europe Meetings & Events Committee, Jason Long, Senior Vice President of Global Business Development at HRS, speaks with industry leaders about how organisations are tackling data gaps, improving compliance, and using technology and AI to build more effective and measurable meetings programmes. Across the series, listeners will gain practical insight into sustainability reporting, financial...
info_outlineThe Business of Travel
Simple meetings may represent the majority of meeting volume, but they often remain the least visible, least controlled, and most difficult to measure. In this three-part podcast series from the GBTA Europe Meetings & Events Committee, Jason Long, Senior Vice President of Global Business Development at HRS, speaks with industry leaders about how organisations are tackling data gaps, improving compliance, and using technology and AI to build more effective and measurable meetings programmes. In this episode - Jason Long speaks with Andrew Needham, CEO of Headbox, about the unescapable role...
info_outlineThe tourism industry was hard-hit by the pandemic. As travel ramps back up, however, the industry is faced with another crisis: attracting and retaining its talent, the people who make travel possible around the world every day. In this episode of The Business of Travel, the Canadian Meetings & Events Committee discusses the current issues around the labor shortage in the tourism industry, how meetings and events could be affected moving forward and what we and the industry can do collectively to address the issues.
Hosts Philip Mondor, President and CEO, Tourism HR Canada, and Alison Langford, Workforce Strategist, British Columbia Hotel Association (BCHA) address the labor shortage with guests Abhishek Shaw, Director of Sales Versante Hotel, Vancouver and Rohit Kapur, Director of Sales, Shangri-La Hotel, Toronto.
Additional helpful links include where to find data on employment trends and projections and impacts of COVID on workforce; post-pandemic guidance for employers; and other related articles and ideas.