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#249: Tactical Tuesday: Why Not Using A CRM Is Slowing Your Business's Growth

Healthcare Entrepreneur Academy Podcast

Release Date: 05/03/2022

#294: Turning Income Into Assets to Build Wealth with Tom Wheelwright (Rebroadcast) show art #294: Turning Income Into Assets to Build Wealth with Tom Wheelwright (Rebroadcast)

Healthcare Entrepreneur Academy Podcast

“Employees pay the highest percentage of taxes. Big business and investors pay the least.” – Robert Kiyosaki   In today’s rebroadcast episode, Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, sits down with Tom Wheelwright, CPA, and CEO of "WealthAbility." Tom highlights how your business can be the best tax shelter. We also learn how to save more money while increasing your gross income, as well as tax strategies for long-term tax reduction. Tune in to learn more from Robert Kiyosaki’s Tax Advisor himself!   3...

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Healthcare Entrepreneur Academy Podcast

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#292: Goal-Setting: Identify Your Key Focus Areas This 2023 show art #292: Goal-Setting: Identify Your Key Focus Areas This 2023

Healthcare Entrepreneur Academy Podcast

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Healthcare Entrepreneur Academy Podcast

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#290: Keep Showing Up: How a Nurse Went All In With Building & Marketing Her Writing Business with Janine Kelbach show art #290: Keep Showing Up: How a Nurse Went All In With Building & Marketing Her Writing Business with Janine Kelbach

Healthcare Entrepreneur Academy Podcast

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#289: The Dos & Don’ts of Outreach: The Proper Email Etiquette To Ask For What You Want! show art #289: The Dos & Don’ts of Outreach: The Proper Email Etiquette To Ask For What You Want!

Healthcare Entrepreneur Academy Podcast

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Healthcare Entrepreneur Academy Podcast

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Healthcare Entrepreneur Academy Podcast

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Healthcare Entrepreneur Academy Podcast

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#285: Pricing Strategy: The 3 Tiers of Value-Based Pricing That Can Grow Your Business (Part 1) show art #285: Pricing Strategy: The 3 Tiers of Value-Based Pricing That Can Grow Your Business (Part 1)

Healthcare Entrepreneur Academy Podcast

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OVERVIEW:

Jason A. Duprat, Entrepreneur, Healthcare Practitioner, and Host of the Healthcare Entrepreneur Academy podcast, talks about one of the common problems why business owners are doing less than they should be by not implementing a customer relationship management software. A systematized process to follow up on leads is an essential tool every business owner needs because every lead is a prospective customer. Jason explores how a CRM is beneficial in the long run, so business owners do not leave a substantial amount of revenue on the table by not properly following up with leads.



EPISODE HIGHLIGHTS

  • Businesses usually lose potential customers because they do not have a tool to follow up on leads. Having a CRM software helps so leads do not fall through the cracks.
  • Paying for a simple CRM software is a cost-effective investment for a business.
  • Another option is to set up a more complex, fully customized CRM system.
  • A customized system – custom automation and code on the back end – is best to streamline customer service fit for the business.
  • Using text messages to follow up on leads is more effective than emails.
  • An example of a common CRM strategy is giving birthday discounts and deals to reengage the customer and increase lifetime value.
  • Jason and his team will be releasing a beta CRM software specifically for clinics.
  • Continuously add value to your customers, so they keep coming back.
  • Use technology to its maximum capacity with a fully automated CRM system.

 

3 KEY POINTS

  1. CRM is a necessary business tool to follow up on leads.
  2. In business, you have to have the highest possible customer lifetime value.
  3. A fully automated CRM system is a gamechanger.



TWEETABLE QUOTES 

“It’s just a matter of constant daily improvement, and over time, your practice will start to grow exponentially.” – Jason Duprat

“You really can’t invest into paid marketing until you have a good CRM system.” – Jason Duprat

 

RESOURCES

Have a healthcare business question? Want to request a podcast topic? Text me 407-972-0084 and I’ll add you to my contacts. Occasionally, I’ll share important announcements and answer your questions as well. I’m excited to connect with you!