The Upperlimits Show
On this episode of The Upperlimits Show, CEO Nick Psaila and guest star Jemma Kennedy, owner and CEO of Hillview Business Services converse about her journey from working in FIFO to starting her own business. Gemma shares how her experience in remote site management led her to establish a business dedicated to transforming industry and compliance standards. We'll discuss the ins and outs of ISO certification, why it's crucial for business credibility and growth, and how Gemma's team helps companies streamline operations for long-term success. Whether you're a business owner, an aspiring...
info_outline Ep.125: James Russell: Tradie VA - Masters at Customer Care, Service Technicians, and Analytics SpecialistsThe Upperlimits Show
On this episode of The Upperlimits Show, CEO Nick Psaila and guest star James Russell, owner and CEO of Tradie VA converse about streamlining business operations and empowering trades and construction entrepreneurs. Tradie VA are experts in optimizing workflows for trades, discusses their innovative approach to offloading tasks and creating efficient processes. They emphasise the importance of clarity and trust in delegating responsibilities, using AI and video processes to simplify training and operations manuals. The goal is to free up business owners from daily operational burdens and...
info_outline Ep.124: Beware of the INCENDIARY State of the Building Industry! Take Action Now to Make Sure your Safe from Liquidation.The Upperlimits Show
The building and construction industry has turned into an explosive area for businesses. How can you navigate this minefield and prepare for the worst so it does not happen? In this episode of the Upper Limits Show, host Nick Psaila delves into the alarming state of the building industry, offering crucial insights and strategies for entrepreneurs facing challenging times. Through anecdotes and expert advice, he emphasises the importance of knowing your numbers, planning ahead, and building a solid support network of professionals to navigate potential crises. The 3 Key Learnings: Know...
info_outline Ep.123: Tackle the Status Quo with EXPLOSIVE Growth in your Business! Think Smarter and Accelerate your Business in 2024.The Upperlimits Show
Tired of the status quo, of making just enough to get by, and moving at a glacial pace toward your goals? How can you unlock explosive growth in you and your business? How can you take things to the next level in 2024? In this episode of The Upper Limits Show, Nick & Chris delve into the power of "Thinking Smarter". Revolutionize your results and explode your success. This is a roadmap to transforming your approach to growth, with insights on how technology and big thinking can redefine what's possible. The 3 key learnings: The reality that rapid growth is attainable and within your...
info_outline Ep 122: Quit Firefighting in Your Business - Our 3-Step Process to Overcoming Overwhelm!The Upperlimits Show
Ever feel like a firefighter battling daily blazes in your business? Only thing missing is the helmet and hose! Whether it's operational chaos, staff issues, customer dramas or even challenges on the home front, business can seem overwhelming and affect you deeply. Business can be a battlefield, but armed with truth, common ground, and your values, you can succeed. How can we put out these fires? Or at least mitigate or plan for them? Identify the Situation: Uncover the truth behind the flames. Establish Protocols: Clear communication Know Your Triggers: ...
info_outline Ep 121: Think Like a Franchise - What Factors to Consider to Scale the Smart Way.The Upperlimits Show
Ever thought about franchising as a way to achieve your business goals? Or is it possible to factor similar strategies into your business … without the hefty service fees? If so – what should you implement into your growing business? In Episode 5 of The Upper Limits Show, unpack the incredible journey of Jim Penman and the Jim's Group franchising powerhouse. What do they provide and how may it no longer be a “sure thing”? What you will learn in this episode? 1️. Craft killer lead generation funnels. 2️. Build a dream team, inside and out. 3️. Delivering on the client...
info_outline Ep 120: Reshaping your Thoughts to Reshape your Life! Start using the S.O.S Model today.The Upperlimits Show
Ready to break free from the "Ready Shoot Aim" cycle? To explore the profound impact of reactive thinking on your life, business, and family? How can you preserve your sanity amidst negativity and emerge stronger? Nick & Chris guide you through proactive decision-making strategies, unveiling the transformative power of mindset shifts. In this episode, dive into the Thought-Feeling-State connection with insights from Dr. Joe Dispenza's "Breaking the Habit of Being Yourself." Ready to revolutionize your business approach? Join us on The Upper Limits Show for actionable steps that reshape...
info_outline Ep 119: Breaking FREE of the Daily Grind - Find your ULTIMATE EfficiencyThe Upperlimits Show
Ready to break free from the daily grind and discover the sweet spot of efficiency? This episode of The UpperLimits Show is your backstage pass to liberating yourself from the non-vital business stuff you contend with daily. Are you spending more time at the post office than making impactful decisions? Do you catch yourself doing tasks that make you wonder, Is this really necessary? It's time for a reality check! How much are those seemingly necessary" tasks really costing you? It’s more than you think. Join us as we decode the non-critical versus critical aspects of your...
info_outline Ep 118: Nick chats with entrepreneur & business owner Alannah GhosnThe Upperlimits Show
What does a 21-year-old university student and a far-away group of human trafficking survivors have in common?... and how can a pair of earrings tell a tale of immense courage? In the latest episode of The Upper Limits Show, we dive deep into the world of resilience and entrepreneurship, adversity and success. Our guest, Alannah Ghosn, shares her journey with health issues and how it inspired her to make a difference. Learn what drove her to start her own business, and what challenges she faced along the way? Alannah is on a unique mission… and her story reveals how you can thrive in the...
info_outline Introduction to The Upperlimits ShowThe Upperlimits Show
What does it take to go from “Good”…. to “Great”? If you’re driven to achieve more, seeking practical tools and strategies to elevate both yourself and your business ... you're in good company here. This is episode one, ground zero of "The Upper Limits Show”, and in it we outline what we’re about and how we’ll deliver. We’re on a journey that leads to becoming not only a better businessperson but more importantly … a fulfilled individual, ready to push for those upper limits? Join us on The Upper Limits Show and let's embark on this exciting journey together. You’ll...
info_outlineTime Code/Show Notes
0.35 From the Evolve Upper Limits Mastermind with Sean Wilson from Better HR.
1.20 Sean introduces his role inside Better HR and how the company strives to be the best in industry.
4.10 Why is Human Resources so important to the success of your business. Your employees and your contractors are all part of your workforce; anybody in your business is part of your HR.
5.42 Australia has some of the most complex HR laws in the world.
6.00 Your people are your most important asset. They are also one of your biggest operating costs. Hire the wrong people and at worst, you’ll destroy your business.
7.01 In this country, HR and Employment Law are intertwined. The Fair Work Act is 800 pages long; you can have one staff member or you can be the biggest fast food empire on the planet, you will still have to comply with the same laws.
7.30 There are over 122 modern awards; this determines your pay rates. So, make sure you are paying your people under the correct award. The fines are huge; a fair work inspector will not be kind. Get systems in place so they move on to the next audit pretty quickly.
11.02 Think about how you hire people. Do you just slap an ad together with a basic job description? Are you scoping that role properly, because it is vital. How do you determine the right person for the job and are you keeping proof that they are the best for the role?
12.05 Sean discusses the difference between an Unfair Dismissal Claim and Adverse Action Claim [you didn’t give me the job because of my gender]. The onus of proof is on different parties. You must keep some records to be able to defend claims.
13.51 Job Descriptions; have them. Keep them up to date. A position outline helps you performance manage your employees. Work out the pay rate.
15.40 Right To Work Checks; can be as simple as asking for a birth certificate. The fines can be enormous. Check current qualifications.
17.15 Why you need employment contracts for every employee…
18.05 Most businesses find themselves settling outside of court as they realise just how much it will cost when an employee has a gripe.
19.30 Do you provide your employee with the tools of the trade to do the job…be mindful what you specify in a contract as you’ll lose your flexibility to remove it.
21.45 Policies and procedures; have them and review them regularly. So many businesses don’t have them in the first place; bullying, sexual harassment, working from home; workplace health and safety. Have policies in place and make sure your employees know they exist.
24.50 Paying your staff; make sure you spell out all the inclusions, all the details and make sure you’re paying them on time. Do you give pay slips to your workers and do you give them within one working day?
27.54 Get familiar with the National Employment Standards. Have your workers been given a Fair Work Information Statement…
31.00 Keep records. Sean emphatically recommends that you keep records of ALL documents; keep a record that your staff have seen the relevant information. The fines are heavy and retrospective if an employee makes a complaint.
32.32 Superannuation and compensation.
34.25 Exiting workers lawfully. Giving lawful notice and final pay. Keeping good HR records, diaries and notes.
37.20 Serious food for thought? Hit up upcoach.com.au for more.