The Upperlimits Show

Welcome to "The Upper Limits" show, the podcast built for ambitious 7-plus-figure business owners and entrepreneurs who want to transform their businesses and lives from Good to Great. Hosted by Nick Psaila and Chris Herbert, each episode is a mesh of inspiration and actionable insights, featuring thought leaders, success stories, industry experts and strategies to help you shatter limiting beliefs and boundaries, push beyond mediocrity, and unlock your true potential. Whether you're after tactical know-how or really just want to upgrade your mental, emotional and spiritual wellbeing "The Upper Limits" podcast is your trusted source for achieving excellence, fostering a growth mindset, and living a life of purpose, passion, and abundance. Follow the show and join us in the pursuit of the extraordinary.

Ep.124: Beware of the INCENDIARY State of the Building Industry! Take Action Now to Make Sure your Safe from Liquidation. 03/26/2024

Ep.123: Tackle the Status Quo with EXPLOSIVE Growth in your Business! Think Smarter and Accelerate your Business in 2024. 02/09/2024

Ep 122: Quit Firefighting in Your Business - Our 3-Step Process to Overcoming Overwhelm! 12/05/2023

Ep 121: Think Like a Franchise - What Factors to Consider to Scale the Smart Way. 12/04/2023

Ep 120: Reshaping your Thoughts to Reshape your Life! Start using the S.O.S Model today. 12/04/2023

Ep 119: Breaking FREE of the Daily Grind - Find your ULTIMATE Efficiency 11/20/2023

Ep 118: Nick chats with entrepreneur & business owner Alannah Ghosn 11/03/2023

Introduction to The Upperlimits Show 11/02/2023

Ep 117: Lifting the STANDARDS in your Company - Natasha From QMS Explains How You Can Too! 08/07/2023

Ep 117: Lifting the STANDARDS in your Company - Natasha From QMS Explains How You Can Too! A successful organisation will have some form of management system. So, if you’re thinking about working in the world of NDIS, OR if you’re contemplating growth in any area (and you should be) remember that anything that lifts the standards of your company, will drive business. This is a way to differentiate yourself in the market and give yourself a distinct competitor advantage. Certification will always facilitate growth and performance! ---------------------------------------------------------------------------------------------- On Coaching Conversations, today’s guest speaker is Natasha from QMS, a leading provider of assessment and certification services. QMS is a CAB – a conformity assessment body. Natasha anchors a people-driven team that simplifies certification and makes things super easy for businesses. If this critical certification is on your to-do list, here’s how you can learn to expand your opportunities and participate in tenders! Time Code/Show Notes 0.26 Introducing QMS and Natasha – a brilliant system auditor, manager and consultant, highly experienced across NDIS, risk management, work, health and safety, health care and so much more. 2.03 QMS have powers to certify organisations to international standards. When you meet a special set of requirements, certification will set you above others in your industry. 4.10 Nick and Natasha discuss the evolution of HR. HR is about empowering people to achieve organisational goals. Is it mired in paperwork? Are people scared of HR? How has it changed over the decades? 5.54 NDIS exists to support people with disability. Unregistered and registered providers have access to different need groups. Natasha and QMS can make recommendations to the commission to assist businesses with registration. In fact, they get organisations “ready” to work in the NDIS sphere. Making sure you have policies and procedures in place as quality indicators. 8.25 Have you considered how to become NDIS accredited? There are opportunities across many industries – ie. construction businesses to build houses for NDIS participants. It can be both philanthropic and financial in reward. 8.50 When you become accredited in any area, you have lifted your organisation’s standards. In construction, it has brought recent reward with 140 registered NDIS builders having received an extraordinary number of opportunities in a short space of time. 10.52 If you’re a builder, you require sound accreditation to build a certain standard of disability accommodation. There are design rules for dwellings to meet requirements with a huge demand for more accommodation across the country. 13.07 How do you prepare to become certified, so you can take on NDIS jobs? Know what you want your business to achieve and how you want your business to support NDIS participants to support your application process. 14.27 Do you have a management system certified to an international standard? Often this is a requirement if you’re applying for tenders! For example, areas in asbestos and demolition. Build efficiencies and elevate business. Accreditation to a quality management system will win you jobs over those you do not have them. 17.02 It’s never too early to seek ISO certification. Build your management system around those standards anyway… it’s not a bad thing to have an un-accredited system. 20.25 For more information on this podcast and how you can certify your business with QMS, reach out to Nick and Chris at [email protected] or contact Natasha direct, by Googling QMS or email [email protected] today. /episode/index/show/peopleprofitspurpose/id/27686670

Ep 116: Nick chats with Body Language Expert Allan Pease - Coaching Conversations 08/07/2023

Ep 115: 7 Things a Checklist Will Do for Your Business - Coaching Conversations 08/07/2023

Ep 114: Maintaining a Healthy Relationship with your Business Partner - Coaching Conversations 07/28/2023

Ep 114: Maintaining a Healthy Relationship with your Business Partner - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick and Chris break down the pros and cons of running a business with your life partner. How do you maintain a healthy business pairing AND nurture your personal relationship at the same time? If your significant business-other is also a dear friend, are there lines and where do you draw them? Maintaining business and personal relationships is never easy but there’s wisdom in experience, and Nick has coached hundreds of couples in this space – and seen many great duos flourish when balance is maintained. It’s all good stuff so let’s get into it… Time Code/Show Notes 0.26 Intro: Is your business partner your life partner? How challenging has this been for you both? 2.49 This ultra-important topic impacts more couples than you think. Business stress/financial stress will almost always test a good relationship. 4.37 The first element to understanding is to be clear that you’re wearing two hats. Nick says it is very important to acknowledge that our partners cannot possibly be everything to us – and nor should they. In simple terms, when you’re at work, your business hat is firmly on; likewise, at home, you wear your home hat. If someone has to wear both; there is often resentment from the other partner. 7.56 The second point to observe is that both parties must have an end goal. What are you both working towards? Do you still have a shared common purpose? Otherwise, everything becomes Groundhog Day. Understand your personal purpose but also understand the business objective and goals. 11.16 Every few months arrange a meeting to review purpose and energy. Do you both still have the same objectives? Do you need to reset goals… expectations… do you still get the same satisfaction? 14.41 If you are not working towards the same objective, things will start to come unstuck on site – and at home. You owe it to yourselves to stay the path on shared purpose or it WILL unravel. 17.30 Face conflict head-on. Immediately. If you don’t address it at work, it sure as heck will come up at home; and often more than once. This creates holes in trust and a fear of belittlement. If it can’t be addressed at work, it can become a free-for-all behind closed doors and this is toxic. 19.19 24 hour conflict resolution needs to happen; deal with it immediately and move on. Face facts, get home and leave emotion at the door. Retain your compassion. But know that talking through issues without emotion can often be the key to real resolution. 21.50 Much of the time, petty items can twist up the anxiety dial. The third piece of advice is this; Time together and time apart for “you’, is imperative. 22.32 You have to work hard to keep the joy in the relationship – the joy of seeing each other for the first time; hanging out, encouraging balance. Being with them - and being without them. That’s the swinging pendulum. Be comfortable with both. 25.20 Number four: stop talking shop when you get home. Don’t let your kids grow up thinking all Mum and Dad talk about is business. 28.20 Organise the final 15 minutes of your day to plan for the next day. This will ensure you feel at ease and prepared; therefore it will be easier to be ‘present’ with your children and partner. Train yourself to switch `off’ the business switch and turn `on’ the family switch. 31.00 How can Nick and Chris help you and your partner draw boundaries between work and personal life? Reach out to [email protected] EPISODE SUMMARY Finding it difficult to live and work with your life partner? Firstly, remember you’re both wearing two hats. One is for home and one is for work. As far as possible, try not to wear two hats at once! What’s your end-goal? Keep checking that your objectives are the same. And then check again. Remember to nip conflict at the source. Don’t wait until you get home. This is a deal breaker. Make time for “you” and make time for both of you to spend time together outside the work space. And finally; STOP. TALKING. SHOP. Relationships are tricky at the best of times but often a `re-focus’ is all that’s needed to ensure you’re both on the same page – at work and on the home-front. /episode/index/show/peopleprofitspurpose/id/27589290

Ep 113: 4 High Performance Factors that Lead to a Better Business - Coaching Conversations 07/16/2023

Ep 113: 4 High Performance Factors that Lead to a Better Business - Coaching Conversations In today’s episode of Coaching Conversations, Nick and Chris pivot 180 to look at how your personal life can influence or directly result in a highly profitable business. Sounds contradictory? Not if your business success is a reflection of you. Learn about Nick’s four steps to personal success so you can reclaim time, encourage learning, adopt the concept of giving and focus on family. If you are the business owner who says “I have no time”, this episode is for you. In fact, it might just be the wake-up call we all need…. Time Code/Show Notes 0.26 Intro: Nick is a firm believer that your business reflects how you function outside of it! 3.42 There are key areas in your personal life that you must look after in order to become successful. Business success is all in the numbers but the complex part is how you ‘show up every day’ and the person you are becoming. 6.36 Step 1 – Time. Reclaim and own your time. Learn to recognise that you are your best employee and you deserve reward. That could be sitting down for 20 minutes for lunch – stretching on a foam roller – or taking time for you in the areas that you value. 9.43 Make time-out for yourself a non-negotiable. If you are important to you, you will make time. Eat food that sustains you, exercise for your very best performance. Create time to make yourself happy and healthy outside of the office or work site. 11.28 Step 2 – Personal Development. Learning; reading, networking, listen to a podcast, attending a seminar, creating an open mindset of improving your mind but don’t neglect the body. 13.54 Choices are what set you apart from others. You have access to the world in the palm of your hand – the internet. Ask yourself how you become a better person. This is the end game and you have control over the result. 15.10 There are must-reads and must-hears…. Anthony Robbins, The Way of the Peaceful Warrior etc. Seek to make the best use of those times you are (semi) uncontactable (driving to work for example). Self improvement can be both personal and business development at the same time. 17.01 Step 3 – Give. The Law of Reciprocity means having compassion, gratitude. Kindness costs nothing. It’s the greatest gift of all. Remember that all the `stuff’ does not matter. An attitude of gratitude towards your staff is invaluable. 21.11 If you give without the expectation of receiving, Nick calls this karma. You will be rewarded and it may not be in dollars – success is NOT measured in money. Success is not 5000 followers on Instagram. Success is ultimately anchored in happiness and contentment. Discontent is a virus. The search for contentment can easily be linked to buying more, gambling more, taking more insane risks. STOP. If you are content with nothing, you are HAPPY. 22.33 Simplicity is often the best solution. If you break the cycle through compassion and give first, you are halfway there. 24.12 Step 4 – Family First. Doesn’t have to mean biological. Friends fit this category, often more than ‘family’. Look after your inner circle, spend time with the people you love in this lifetime. Time, effort and energy is required – and there’s nothing better than giving everything you have to bring people together. 28.43 Contentment follows when you look after and enjoy your “family”. Make the effort. Make the time. Time is all you have and no one is around forever. Chris says you only have 18 summers with your children before they go off and make their own lives. 33.00 If you tick all these boxes, imagine how improved business and life can become. All you need is half an hour a day to listen to something on your way home. Listen and learn and grow. 36.40 For info on how Nick and Chris can help you review the four steps to personal fulfilment reach out to [email protected] EPISODE SUMMARY If you work 50 weeks a year to have just two off, it’s time you did that quick audit in your head. Where are you in relation to Time first, Learning first, Giving first, and Family first? These questions fall right at the start of the new financial year when change and review is all part of moving towards new success. Do not neglect what makes you personally happy as this permeates all aspects of life including your business. Put yourself first, work on ‘you” and everything else will follow. /episode/index/show/peopleprofitspurpose/id/27480591

Ep 112: How to Build an Effective Process in under 10 Minutes - Coaching Conversations 07/06/2023

Ep 111: FOUR Tips to Improve your Tender Conversions by 80% - Coaching Conversations 06/20/2023

Ep 111: FOUR Tips to Improve your Tender Conversions by 80% - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick provides a four-step process to increase your successes when it comes to submitting and winning tenders and quotes. What is your ideal target for tender submission? What can you learn from previous wins and losses? What will help increase your chances? Know your limits and work to your strengths. Get your notebook ready and jot down these four vital steps… and start winning more tenders today. Enjoy another super-packed episode of motivation… devoted to seizing the day! Time Code/Show Notes 0.26 Intro: This episode focuses on what you can do to improve th conversion rate on your tenders and quotes by up to 80%. 1.46 We already are time-poor. Spending time on tendering and getting no results is not a great use of time. Labour intensive and expensive. Need a plan. 3.46 There’s a process. It will clear the path and make things easier. 4.00 Step 1 - It’s vital to research the person you are tendering for. Nick outlines his client's winning percentages of winning tenders. Looking back at previous submissions will help define what you need to do to win more tenders and quotes going forward. 5.36 Step 1a – you need to know who you are tendering for. If you don’t know anyone or anything about them – the likelihood of winning is very slim. So do some research. 6.55 Step 2 – organise your top 10 tenders. Is there a pattern? Same clients or amounts. Who buys most from you? What are they like? What habits did they have in common? What type of company? Give them a score rating. Good client, fair, clarity, communicated well etc. 9.29 The reason we need to research and rate is to define and attract more of the tenders you are likely to win. The type of client that you work well with and are likely to be successful with. Choose wisely – the wrong type of client can cost you dearly. 10.56 Step 3 – what Nick calls “Connection Credits”… you need to have a legitimate connection. Even if you’re the best option or the cheapest… most unconnected clients are hesitant to proceed with you. 12.17 If you have a concrete connection – your chances of success increase. So find out what you have in common. We’ve heard the saying it’s not what you know but who. That proves true in business too. If you’ve done business before, socialised with, or have a connection – increase your success. 14.30 Step 4 – Follow Up! Communicate before during and after the tender. Even if unsuccessful – find out why. Be persistent and professional. Very rarely do you win your first tender – so learn as you go. 15.49 Nick has a digital handout to help score clients and a checklist to help assess your tender likelihood of success. 16.29 Chris suggests the need for patience and perseverance. You have to do the work beforehand and learn what does and doesn’t work for you and your client type. Takes effort. 18.50 Reach out at to get your copy of the tender-winning checklist. Put into action and succeed more often. EPISODE SUMMARY The four steps …. Research and KNOW your client Score your tender successes and losses Grow your “Connection Credits” Follow up and refine Reach out for the Tender Checklist and start winning more. /episode/index/show/peopleprofitspurpose/id/27201204

Ep 110: Are you Creating or Consuming in Business? - Coaching Conversations 06/13/2023

Ep 110: Are you Creating or Consuming in Business? - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick and Chris break down the issues of “creating or consuming” in business. Ask yourself, do you consume more than you create? And if so, is it a bad thing? Do you have everything from socials to podcasts on the go, that is, your own creations? Or are you forever scrolling socials, a voracious listener of e-books – a tireless consumer of podcasts? Perhaps… you are both! This episode of Coaching Conversations will delve into why there’s nothing wrong with balance…. but “creation” will entirely build dividends and opportunities for your business. Enjoy! Time Code/Show Notes 0.26 Intro: Nick and Chris talk about carbs and protein in the morning! 3.00 Socials, podcasts, you-tube channels, e-books… do you create? And if you’re not creating… are you consuming… are you opening and reading the minute you wake up? Are you consuming more than you create? OR are you doing both? 5.44 Nick declares that so much of society feels consumer based. And as much as you consume, you need to ‘give back’. Yin and yang. 7.30 Case study; Local Electrician joins Facebook Groups; a solution-based advice platform whereby he shares advice on social platforms. Sending EDMs to share information on what’s ‘hot’ right now with a small amount of sell. Gives away free sparky advice via Trade Shows and helps create futures by giving a percentage of profit to a charity organisation. Open yourself up to opportunity by GIVING BACK. 11.29 What are the benefits or dividends from “creating”? Sharing knowledge is selfless. If you’ve built knowledge over years and decades, pass it on! It builds AUTHORITY in your space! There’s no downside to sharing your knowledge with genuine intent! Even if the job doesn’t go to you, you are expanding your industry. There’s enough meat on the bone for everyone. 15.45 Through “creating” you’re shoring up valid content against your brand. Bunnings do this brilliantly. Don’t do things with an explicit goal to sell… Your act of kindness or info sharing will come back to you. You’re cementing your reputation by serving the greater population with knowledge that costs nothing for you to give. 17.56 Do you have time to share your expertise, selflessly? There are many ways to do it; share two pieces of content; twice a week over 30 days. It will take 20 minutes tops. It’s a slow build. 19.32 “Creating” is infinitely more valuable than consuming. Give without the necessity of receiving! Building a relationship with someone and creating ‘connection credits’ far outweighs the benefits of “consuming’. 25.22 Create items of value and share them on LinkedIn. It’s an easy start – but you must begin somewhere. Throwing a pebble into someone’s pond will create a ripple. And then you throw them consistently. That’s the trick! 26.15 Start creating. You have 20 minutes! That’s all you need to begin 34.15 For more info on how Nick and Chris can help you start `creating’ with just 20 minutes per day, reach out to EPISODE SUMMARY Build your brand by giving back. By creating without expectation. Firstly, change your mindset. It’s far more beneficial for your business to share knowledge. Secondly, you will create authority by sharing what you know with the wider population or industry. You may not win the job, but you’re building connection credits. You’re social proofing yourself and your business with a trail of goodwill. This all contributes to help leverage your brand presence in the future. So, get “creating’ and ease off the consumption. Solve someone’s problem. Share content. You’ve got a lot to give! The opportunities are yours! /episode/index/show/peopleprofitspurpose/id/27132669

Ep 109: Nick chats with Dr Angela Lauria - Coaching Conversations 06/13/2023

Ep 109: Nick chats with Dr Angela Lauria - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick speaks with very special guest, Dr Angela Lauria – founder of the Author Incubator. Angela recounts her life story; spring-loaded with inspiration and an immense wellspring of single-focused energy. You’ll learn how Angela’s mid-life autism diagnosis allowed her to touch the lives of thousands of people. And having helped more than 500 first-time authors publish high-quality, life-changing, bestselling books, Angela has further words of wisdom for all us. Enjoy this very special conversation with Dr Angela Laurea… Time Code/Show Notes 0.26 Intro: Nick introduces Angela with a dazzling array of awards, stats and reviews! 1.50 Angela speaks of her upbringing and living in a small business family. Her Dad was obsessed with Hot Rods and achieved enormous success doing what he loved; she firmly believes you live what you learn. Travel and writing is her passion. 6.35 `Autograph your work with excellence’. Angela lives by the systems and processes of doing the job right. “The customer is always wrong’ also underpins her philosophy. 8.42 Growing up in an entrepreneurial family exposes you to the reality that business involves risk. The market speaks first and loudest. 10.14 The Author Incubator… over 17 years, Angela wrote everything to bring her to this point in time and mastery. 13.45 Despite the amazing foundation of writing 56 books, there were challenges of youth; namely, lack of strategy, how to create it and measure it. Learn how Angela moved on from Tech Books to working with entrepreneurs. 16.57 Angela speaks of a mind-set switch so she no longer traded time for money. How can you productise your knowledge? Learn the 80% of what you teach clients (that others can do) and determine the 20% that is your magic. Going from one on one to a group is the biggest step forward. 23.13 Angela switches gears to speak of her Autism diagnosis Monotropism explains the ‘obsession’ with writing and special interests. 26.17 Learn about selective mutism, managing emotional life when taken away from a ‘special’ interest, control of surroundings, timing and sensory issues. Angela’s father found a creative way to work with his (un-diagnosed) autism. 30.00 Mid-life diagnosis; how it happened and how Angela coped. 33.20 Nick and Angela talk about goal setting and Angela’s two overlapping missions which include helping neuro-divergent people build a business around their ‘special interests’. People with Autism are data collectors and this makes them amazing with systems and processes. 35.54 Angela speaks of her hobbies. She loves karaoke and pub trivia!(25% of attendees at Trivia nights have Autism according to stats) 37.26 “Take me as I am or watch me as I go….” Be more yourself. 39.55 Mindset, hard work and luck are Angela’s keys to success in life and business. 40.48 Angela and Nick talk holiday destinations; the Amalfi Coast, Positano, Malta, Sicily… 42.30 The conversation moves to Angela’s great reads and favourite artists including 4 years touring with Australian music royalty, Crowded House. Michael Jackson and Kanye West are also on her list of greats. 45.23 Nick speaks of his core pillars of strength and ability to love what he does. Nick is confident he hasn’t worked a day in his life because of his love for what he does. 48.45 Like to know more? You can get in touch with Angela via her website: differencepress.com 48.55 For more info on how Nick and Chris can help you “do what you love for life, reach out to EPISODE SUMMARY If you have the idea and you have the passion, now is the time to make the difference you were born to make. It can be writing a book. It can be channelling your great obsession into a workable model that makes you a living. You can become the person you’ve wanted to be for your kids, your partner… yourself. Back yourself with Angela’s mantra “Take me as I am or watch me as I go”. The time is now to change your mindset and stop trading time for money. Be more yourself; do what you love, work hard to achieve that single-minded goal…. and success will follow. /episode/index/show/peopleprofitspurpose/id/27132645

Ep 108: Nick chats with Justin from Resurgent Consultancy 05/16/2023

Ep 108: Nick chats with Justin from Resurgent Consultancy EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick speaks with Justin Sehmish from Resurgent Consultancy. A former Officer in the Australian Defence Force and previous political staffer, Justin brings valuable insight to growing businesses in both the government and private sectors. With their eye on the political sphere surrounding grants and contracts, Resurgent’s knowledge helps business owners focus on the every-day running of their business. In this episode of Coaching Conversations, you’ll be motivated to look at new opportunities… because they are out there… and the right people can help you win tenders you never thought possible! Time Code/Show Notes 0.26 Intro: Justin shares his impressive CV with Business Coach, Nick Psaila. 4.37 How has Resurgent Consultancy shifted towards government tenders - particularly in the construction industry. 6.15 There are so many new opportunities within government and RC. But there are lots of misnomers too. The highest bidder does not always win the job. Consider that government also looks at work history, ability, employment diversity et al. 7.40 Justin talks about Construction and NDIS. If you’re a Tier 2 builder they’re not going to give you Tier 3 work. 9.18 Don’t pass up projects because you don’t think you tick the boxes. 9.39 Would you like to expand into the government sector but don’t have time or know how to go about it? Justin has the good intel. 10.13 Do you know what to expect when faced with a government tender? What is the government looking for? Justin’s experience and knowledge as a Business Development Manager is underlined by his knowledge of the tiers of government and your business - so hear how he works on the tender process with you. 13.34 If a tender is not successful, it doesn’t stop there. Justin’s team break down the whys… and always do the heavy lifting for each business. 14.50 Do connection-credits work? Is there good will in having done several jobs in the sector? How do you build trust? Government is no different. You do a bad job, they won’t use you again! But there’s no lock-out, they will still look at all the parties applying. Generally, there is too much work and not enough contractors. 16.24 Expectation management is really important when wanting to expand in this sector. Carefully curated responses to chosen tenders instead of firing off many shots, will get you a better result. Nail a few projects and build from there. 18.20 Justin talks about the important of family and his love for… speedway racing! 19.45 Nick makes the point that government work in the construction game is not all about new builds; there’s infrastructure that involves parks, walkways, marinas, small jobs like retaining walls… think outside the square. Don’t exclude yourself from government jobs because there’s a lot happening right now and you must back your business to grow; you are capable! 34.15 For more info on how Nick and the team at Resurgent Consultancy can help grow your business, reach out to for more information on today’s podcast. EPISODE SUMMARY Do you need someone on your team to support growth and innovation? If government jobs appeal, but you’re not sure how to go about the tender process, experts like Justin and Nick have the experience to identify opportunities that will help your business thrive. Tailored approaches to grants and contracts are what individual businesses need. But you must have the confidence to go after it. Back yourself, surround yourself with people who have that knowledge and immerse yourself in learning. Creativity and forward thinking rely on it! /episode/index/show/peopleprofitspurpose/id/26852124

Ep 107: The 3 T's to Faster Decision Making - Coaching Conversations 05/15/2023

Ep 107: The 3 T's to Faster Decision Making - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick and Chris get into the nitty gritty of decision-making. How do you make your business decisions? Are you struggling with decision fatigue? Would you like to make faster, more accurate decisions? If you are stewing and procrastinating, losing money or credibility on delayed decision-making, you need the quick Three T’s… Find out what these T’s mean for your business in today’s tremendous new episode of Coaching Conversations… Time Code/Show Notes 0.26 Intro: Business coaches Nick and Chris share their hints and tips around making fast-paced, accurate decisions in business. 3.14 Nick admits there’ll never be 100% good decision-making in business. Having awareness and knowing how to re-create your strategy, ie learning from your mistake, is key! 4.54 Not making a decision is the WORST thing you can do. It can look like skipping the task on your to-do list – or putting something off because it is just too hard. Don’t procrastinate. 6.28 The first T is “Timing”. Decisions are based around timing. This can include misjudging or changing plans mid-stream. Don’t wait until the liquidator is at your doorstep, you have to move fast when decisions determine if you sink or swim. 6.55 Some decisions do need time. Don’t be rash. Know how to tell the difference or you’ll miss out on opportunities. Understand when to act and when to deliberate. Consider time, above all else, when serious decisions need to be made. 11.29 Are you prioritising your decisions? Are you someone who doesn’t make a decision because you have no time to stop and make a decision? 12.50 The second “T” is Truth: every decision you make is anchored by your viewpoint of the world. The old “Perception is reality.” Your truth is based on your conditioning. Ask yourself, is it your own truth or someone elses? Is it an outdated truth (like thinking that if you want a job done right, you do it yourself. This is an outdated truth) 18.58 How do you know if your truth is the correct truth to make the decision? Second opinions are a really good way to check in with your truth. 24.00 The final “T” is tenacity; you need to put effort into EVERYTHING that you do. If you don’t have the tenacity to follow through on the decision you’ll be lost. Don’t say you’ve tried everything; very few people have. 26.20 A good business can take 25 years of slog. Overnight successes are normally ten years in the making. 28.47 Tenacity means seeking out knowledge. You have the world in front of you - on your computer! The lack of tenacity is a cultural crisis according to Nick. 30.00 Anything that is worth building is worth putting in the effort. Be the person who takes the hard route. Not the easy path. 34.15 For more info on how good decision-making can grow your business now, reach out to for more information on today’s podcast. EPISODE SUMMARY If you are struggling with decisions’; that is, you’ve made poor choices in the past and need to make better decisions going forward, remember Nick’s three “T”s. Fast, accurate business results rely on time, truth and tenacity. This triple weapon helps you make the right decisions for you and your business. Paralysis by analysis can mean you are scared to make a move – and if that happens, you’ve already lost the game. Don’t fear failure; it’s going to happen. Learn from it, make another decision and keep moving. /episode/index/show/peopleprofitspurpose/id/26838339

Ep 106: Losing Your Mind BUT Staying in the Moment - Coaching Conversations 05/04/2023

Ep 106: Losing Your Mind BUT Staying in the Moment - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick and Chris talk about how you can lose your mind but still be in the moment. They’re not talking magic mushrooms; it’s the process of taking yourself off autopilot and momentarily removing the monotonous strain of business routine. In this very different episode of Coaching Conversations, you’ll learn that priority management has to happen in order for you to connect with your values. Let’s find out how you can address some of those critical questions in this eye-opening discussion…. Time Code/Show Notes 0.26 Intro: Business coaches Nick and Chris share business lessons learned while on holidays… 3.07 Nick was recently out of his mind but in the moment during a recent camping trip! 6.90. When was the last time you had time to reflect and give your entrepreneurial brain a rest? 8.00 Is worrying about something going to improve the outcome? 10.30 Get off the mental Ferris Wheel of habits that are no longer serving you and re-focus on bringing balance into all aspects of your life. 11.52 Is the tail wagging the dog? What was life before business took up so much of your mental real estate? 14.30 So much in our lives is out of our hands; Nick talks about the various bodies from mental to spiritual to biochemical… Your spirit being needs reconnection at a soul level. Segregation and disconnection to sleep are the two most challenging concepts we face in modern life. How are you coping? 19.00 Nick encourages us all to listen to that internal voice. The one we tend to ignore in our business day-to-day. Covid showed us just how valuable it is to immerse ourselves in nature 20.08 Do you have a break or holiday on the horizon? Chris discusses ways to connect with your soul including small jaunts to a park, a beach… ten minutes a day in the sun or sitting in the grass…. It’s all about grounding yourself. 22.30 You will feel better when you are energised by just ten minutes in nature – three times a week. Lock into natural frequencies of someone kicking a ball in the park, birds chirping, waves breaking. You are relaxed. 24.38 Recharging with laughter is imperative to our emotional body. Business is generally very serious. Laughter, sharing, and kindness in your downtime – doing things that make you smile. This is about energy management; the money hurts more when you lose it – the arrows hit harder. If you have balance, your energy will allow you to roll with it. 27.00 Fear, doubt, and despair take a back seat when you shift your energy on holidays. You are re-programming. It is important! 28.31 Ask yourself… have you forgotten how to have fun? 30.15 Never forget, your business is all about supporting your lifestyle. Every three or four months you must do something for yourself; you must look forward to something outside of your work. 32.08 The next step is to structure your working life so you CAN get away to re-energise… live, laugh… and learn more outside of your business world. 34.38 All the ‘things’ we think we need to have, the status symbols – cars, houses, clothes – do not help you at a soul level. It’s time to make your downtime work harder for your heart, mind, and soul. 38.45 For more info on the best way to lose your mind away from work, reach out to for more information on today’s podcast. EPISODE SUMMARY Feeling inspired to go lose your mind? If you are feeling trapped, you must make time to lose yourself – and be in the moment. Connect at a soul level with your people and the planet… immerse yourself in nature… recharge your energy with love and laughter, friends and family. Work is NOT everything. It’s time to bring the fun back into your life; do something you’ve never done before. Make the investment in yourself a non-negotiable habit! Life is long…so grab those moments that warm your heart and re-wire your brain as soon as you can. /episode/index/show/peopleprofitspurpose/id/26741280

Ep 105: Being Wary of the Opinions of Others - Coaching Conversations 05/04/2023

Ep 105: Being Wary of the Opinions of Others - Coaching Conversations EPISODE IN BRIEF How susceptible are you to peer pressure? Are you a follower or a leader? Do you find yourself leaning on advice or do you back yourself? In today’s episode of Coaching Conversations, Nick and Chris break down how we respond to the business opinions of others. You’ll learn how the energy of unsolicited or poor advice can demoralise trust in your own instincts. And you’ll learn how to combat those feelings by first identifying the type of energy… is it is taxing or is it enhancing? Let’s find out in this fantastic episode of Coaching Conversations! Time Code/Show Notes 0.26 Intro: Business coaches Nick and Chris want you to be wary of the business advice you may receive. Starting now! 3.30 Opinions are energy; they can be taxing, when told “you should have done it like this” etc. How do feel with that energy? 4.56 Do you know how to manage that energy? When an outside opinion puts the hand break on your decisions, it can be very demoralising. 8.02 Unwavering commitment to the end objective is the mindset you need to adopt immediately. 10.06 How much have you trained to deal with the opinions of others? Is your self-compass out of whack? Do you feel intimidated more often than not? Self-development is the anecdote for the ‘arrows’. 12.16 Do you pivot on the back of someone’s forceful opinion? Opinions are pretty easy to give – and not always easy to ignore. This is why your unwavering commitment to the end objective is SO important! 13.24 Firstly, give yourself a parameter. Regain the focus you had when your business was in its infancy. But be wary of the good opinions of others INCLUDING that little voice in your head. 14.32 Beware the negative voices in your own head. You need to silence the bad ones by conditioning your own “persona’s opinion”. 17.00 Weightlifting for your mind. Nick’s body ink ‘reminds’ him of who he is. It’s important to know who YOU are and where you come from to pursue unwavering commitment. 18.27 Circumstances change. Be flexible like a reed; but as strong as an arrow. Don’t panic. Have truthful expectations. Long play with short-term adjustments. 20.43 How are you resetting the calibration? Can you deflect or move on? 24.19 Nurture your inner compass amidst the data overload of internet and social media disruptions. Why do you think ‘everyone looks like a Kardashian”… ? 26.54 What do you need to prove to yourself in an ‘unwavering commitment’… 28.45 Building self-belief takes time. Why it’s so important and how it can help you be `wary of the good opinion of others’. 33.45 For more info on shaking the opinions of others and finding your true compass, reach out to for more information on today’s podcast. EPISODE SUMMARY Friends, families, employees and social media… their opinions can shake or break your mindset! Figure out which ones are taxing or enhancing - and determine what you need to hear and what you can let go. Be clear about your unwavering commitment to the end objective. Know that circumstances change so you can navigate negativity. And set clear destinations; when you do the training, you can be more resilient toward the opinions of others /episode/index/show/peopleprofitspurpose/id/26741262

Ep 104: Achieve MORE with Powerful Self Talk - Coaching Conversations 04/03/2023

Ep 104: Achieve MORE with Powerful Self Talk - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Chris leads the discussion with the concept of powerful self-talk. It can truly help you achieve more in life and business. Learn how mental endurance and toughness will nourish and create the “calloused mind’. An almost unstoppable strength that allows you to squeeze more out of your precious time. If you are not wringing every opportunity from every week, Chris and Nick have some enlightening stories to inspire you to develop that resilient mind. Enjoy another super-packed episode of motivation… devoted to seizing the day! Time Code/Show Notes 0.26 Intro: Business coach experts Nick and Chris breakdown how powerful self talk can elevate your business success and general life satisfaction. 2.43 Chris quotes from David Goggin’s “Can’t Hurt Me”; the man that did Navy Seal training (“Hell Week”) not once, but three times! Sixty ultra-marathon events later, his life story talks about developing a ‘calloused mind’. 4.02 Self-talk that is positive will push you to strive for so much more. You must toughen your mindset so you don’t end up ‘playing the game small” 7.43 Ask yourself the hard questions. Are you doing enough? Are you squeezing the most from your days? Do you stop when it all becomes too hard or uncomfortable? 9.41 Step one is to learn to work to breaking point - a level of pain will always result in growth afterwards. You must go through friction to be challenged and then you’ll set a new benchmark; a new breaking point. 14.52 What if you could re-calculate a new breaking point? What if you don’t give up on the third try? 16.17 What if you condition yourself to endure the pain or the uncomfortable task? What then? 17.13 When you get to that breaking point and you sustain that level – then you need to focus on doing “one more rep”, “one more hour of hard work”, one more “round of interviewing” By pushing yourself to the next step, you are developing a calloused mind in the process and this will help you get that “one more rep/hour/interview’. 20.20 This is where powerful self-talk kicks in. It will give you the energy to keep moving, do not under-estimate the power of asking yourself what would “David Goggins’ say 😊 22.01 Stadiums full of screaming fans urge their heroes onto greatness. Positive self-talk is your number one fan. Just do one more rep. Tell yourself – ONE MORE. One More! 24.56 You can transform your mind to a calloused mind. You can work towards making it tough and develop resilient thinking. 28.20 Chris relates a personal story of how he worked towards a calloused mind while running a mountain track - and inadvertently inspired a complete stranger. 29.16 You need to find your own personal breaking point and push through it to find “one more rep”. Because what if, on the other side of that rep, was a brand new YOU? 33.45 Like to know more about how you can develop a calloused mind and build this powerful resilience? Reach out to for more information on today’s podcast. EPISODE SUMMARY Are you achieving what you’re capable of? Have you settled into patterns of negative self-talk whereby at the first sign of pain or discomfort – you drop and run? It’s time to revaluate your breaking point and commit to pushing through it. Incremental goals are wonderful; “one more rep” is a powerful metaphor for one more step in the process towards real achievement – and it’s often a place you’re never been before. Remember, there will always be `sacrifices’ when you trigger the power to move to the next level. Developing the calloused mind is a practised skill and anybody can do it – you just have to make a start. /episode/index/show/peopleprofitspurpose/id/26421633

Ep 103: Be The CHANGE You Want to See in your Business - Coaching Conversations 04/03/2023

Ep 103: Be The CHANGE You Want to See in your Business - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, Nick and Chris talk about “being the change you want to see in the world” – or, in this case… your “business” When faced with friction and adversity, you can learn to dig deep and be ‘the change’. There are strategies to stop repeating the same behaviour and spinning negative thoughts day-to-day, week-to-week. Compromise is the number one consideration when looking at change. But how do find that happy middle ground with a different mindset? Enjoy this new episode, full of positive ideas to motivate you towards your particular ‘change’…. Time Code/Show Notes 0.26 Intro: Business coach experts Nick and Chris discuss the semantics of change and why the challenge to stop in your tracks and look at your business differently is so difficult for so many. 4.14 You have the ability to chop and change the way you do things. We are attached to a level of habit or monotony – breaking habits is hard. Times are tough. It’s easy to doom-day prep. Stop! 7.06 Don’t become incapacitated by events that haven’t happened yet. 7.59 Nick believes that many people cannot consider change because to do so, would be to give up the habits that keep them pushing forward – and often in the wrong direction. Compromise is the key. 8.58 You may want the `change’ but you have to willingly give-up something else in order to achieve it. 10.15 Sacrifice at a level will need to happen. It can be as basic as having a really full-on day so you get up half an hour early! It has a lot to do with values – what do you value above all things? 12.38 An interesting mind virus is the thought that you have to give up a heap of stuff at once. Change can be incremental. Nick talks about sustainable lifestyle change. 16.23 Chris opens up about the Three Step Process to implementing change. 1. Understand what is frustrating you; identify what is causing you pain. What challenges you from a mindset perspective? What’s slowing the business down? What is causing inefficiency? 17.52 Question why? Why do you do still do things the way you do? Because that’s the way it’s always happened? Timetables can be shuffled – your office can be anywhere as long as you have your laptop. Choose to be flexible! 19.38 2. How can you do the thing differently? Do nothing and you get the same result. Nick talks about monitoring the change you make; and retaining perimeters by which you can move in and out should you need to. In the end, it all comes back to priorities and values. 25.22 Put the hand brake on and be honest. What isn’t working for you? Sit down and take the time to figure out a different way. 27.20 3. Implement that change with support. Get your people around you, whatever that looks like; have someone pushing you along to keep you accountable. You don’t want to re-experience the ‘pain’. No one else can make the change for you! This is all on you but a cheerleader who knows what you’re doing, is indispensable. 33.45 If you need help to `be the change’ reach out to for more information on today’s podcast. EPISODE SUMMARY Change is good. Change is achievable when you accept that only you can be the `change you want to see in your business’. Make the difference happen or the treadmill will forever be locked on the same speed and elevation. Make sure you identify what is frustrating you first– it’s often an honest, value based discussion with yourself. Secondly work out how things can be done… and finally create that step-by-step path to see the plan through. Remember…. find a support team who want that change for you – they’ll keep you on the straight and narrow! Change is hard – but you’ve got this. And the rewards on the way to change are just as life-giving! /episode/index/show/peopleprofitspurpose/id/26421504

Ep 102: Why Feedback is the Fuel for Growth - Coaching Conversations 04/03/2023

Ep 102: Why Feedback is the Fuel for Growth - Coaching Conversations EPISODE IN BRIEF In today’s episode of Coaching Conversations, you’ll learn why feedback is the fuel for growth. Reacting negatively to feedback is a business red flag; improvement comes when you listen and filter feedback so you can learn and apply something new. So, how do you use feedback constructively? How can you accept feedback with an open mind? How do you recognise when feedback is not personal? Learn about feedback in all it’s forms and how to deal with it, in another tremendous episode of Coaching Conversations with Nick and Chris… Time Code/Show Notes 0.26 Intro: Business coach experts Nick and Chris talk about how individual people view feedback… 3.40 Chris shares a story about linguistics; applying learning and understanding around a particular customer who gives you answers so you can get better at doing what you’re doing. 7.27 How often do you ask your customers for feedback? Are you concerned about what your clients will say? It’s a mechanism to change; feedback must be accepted with an open mind. 10.00 Don’t forget to focus on the great stuff; congratulate yourself. Look at the majority of what you’re doing well; how can you become a “lethal weapon’ in those areas, how can you do better? 12.31 We are not trained to accept feedback. It’s a skill we all need to improve. Shape your opinions and knowledge by listening to the objective commentary. 13.23 How can you improve your ability to accept feedback, good or bad? Firstly, observe and listen. All the customer wants to do is share their thoughts with you. Just LISTEN. 20.05 Be open-minded. People are giving you feedback for a reason. Take the facts and address the issues so you can improve. 22.34 Gratitude; you’ve got to give them validation. Be grateful for the feedback. Don’t get upset. Let your clients know that you value their opinion. 24.11 Apply your learnings. Check your delivery system and apply what you have learned from feedback. How are you asking for feedback? Is it verbal or automated? After you’ve done business with them, are you asking for a Google Review or platforms that hunt for reviews from you? 29.48 People generally lack the ability to accept feedback willingly. Is that why you don’t ask for feedback? You should be using the customer’s information to get better at running a business. 31.45 Feedback is not something to be feared. The more we practice accepting feedback, the more likely we are to grow our business in the right areas. Use it to your advantage. 32.04 Think about the power of reviews. The collective gives you a good idea of how your business is doing. 33.41 Feedback comes in different forms. It can be written, a video link, third party – learn to accept it on the go; you are being tested every day in business; the feedback is the answer. Practice accepting feedback; Nick asks his clients to “keep him accountable”. Feedback is the answer to making changes where they are needed. 36.04 If you have feedback on anything you’ve heard in this podcast, reach out to for more information on today’s podcast. EPISODE SUMMARY Today we learned to park our egos and use feedback to power our businesses. Hear the facts and remember, it’s never personal. Feedback is somebody else’s experience. Take from it, apply the learnings and watch how your business improves in those areas. As a business owner, you must become more accepting of feedback; do not take it to heart. If you can view feedback as another tool to keep you accountable, you’re in a very good place. It is simply another way to chart how your services are being received and perceived. Accepting feedback, truly is, fuel for growth in business. So…. embrace it! /episode/index/show/peopleprofitspurpose/id/26420934

Ep 101: Why Step by Step is a Winning Formula - Coaching Conversations 04/03/2023

Ep 101: Why Step by Step is a Winning Formula - Coaching Conversations EPISODE IN BRIEF Today’s episode of Coaching Conversations takes us step-by-step through the winning formula of step-by-step! None of this is game-changing but when business owners, get caught up in the high-paced, do-it-now / want-it-now mentality, how do we circle back to the step-by-step formula? It’s simple. Success in your business will be determined one significant movement at a time. It’s a tremendous reminder. Trust in the step-by-step process… there are only greater results waiting for you. Enjoy this timely new episode from Coaching Conversations… Time Code/Show Notes 0.26 Intro: Business coach experts Nick and Chris open with some simple but enlightening questions. 3.52 How do you play golf? One stroke at a time. How do you chew your food? One mouthful at a time. The only option in the `business game’ is to play one significant movement at a time. 6.42 Your to-do list never stops but where is the allocated time spent for business growth? You’re doing a dozen things across your day, why do we psychologically resist the need to stay on one thing and move rapidly to the next issue? 9.51 What would happen if you were off the tools? Have a real-life conversation with yourself about the outcome. And are you okay with the length of time it will take for you to get there? Are you okay `slowing’ things down? Can you slow down your thinking and approach so you can reach that goal ie. onboard that new employee and make sure it’s done thoroughly? Not haphazard. Get it right first time. 13.19 Ask yourself, honestly, do you want to do something 2-3 times because you’re rushing it? You need to be okay with “it will take as long as it takes” 16.55 Re-frame the way you look at your schedule. It’s crucial to begin with doing ONE thing that really matters EVERY DAY. If it takes an hour – doesn’t matter. If it takes 5 hours, break it up over the week. It could be “Learn to read financial statements”. Half an hour a day – lock it in. 20.33 What is the significant movement you need to attack in your business? It must be executed with passion and gusto through to completion. It’s a practised skill. 22.08 Remove distractions. Don’t attempt the learning if you have to pick up the kids in half and hour - or you have a deadline looming. Focus on getting it done. 27.55 You need to be okay with the time it’s going to take! You can put timelines on goals – so of course you can work towards a time frame, but be aware good things take time. 29.40 It is NOT a sprint. Execute hard but understand that it’s a series of significant movements. Accept that the outcome will eventually happen and take the pressure off. Condition yourself to the process taking longer than you thought. It invariably does. 33.30 Nick relates the legend of ‘the Eagle has landed” to the time it can take to land a project of magnitude. 35.46 With thousands of combined hours helping businesses focus on step-by-step processes, reach out to for more information on today’s podcast. EPISODE SUMMARY Step by step, your only option is to play the game, one significant movement at a time. This is critical to your success. Do one thing that really matters each day. Secondly, get really good at executing… really well. See it through to conclusion with gusto and passion. And finally, be okay with the time it’s going to take. If you need to re-frame your expectations, do it. It may take a little longer to achieve and you must be okay with that. This mindset will alleviate some of the stress as you focus on doing things really well… /episode/index/show/peopleprofitspurpose/id/26420841

Ep 100: Why FOCUS is a Skill You Haven't Yet Mastered - Coaching Conversations 02/20/2023

Ep 100: Why FOCUS is a Skill You Haven't Yet Mastered - Coaching Conversations EPISODE IN BRIEF Today’s episode of Coaching Conversations switches it up with Chris and Nick challenging the notion of ‘distraction’ and elevating the need for focus. Why have so few of us mastered the skill of focus and attention? Chris presents some eyebrow-raising reasons and solutions as to why it’s so difficult to truly focus in modern business – and modern life. We must all realign to focus on doing the most important things and stop glorifying sub-effort multi-tasking. Today, Coaching Conversations puts the lost skill of “focus” front and centre in another excellent new episode. Time Code/Show Notes 0.26 Intro: Business coach experts Nick and Chris say we lack for taking our business level. 2.55 Chris opens with an eye-opening exercise to illustrate how difficult it is to focus when you’re asked to recall two things simultaneously. 4.55 Stop being satisfied with mediocre performance across varying disciplines. To “get good at one thing” you have to focus on ONE THING at a TIME. 6.20 We are bombarded with many mediums throwing up diversions, but it’s ourselves who choose to absorb the distractions. Chris uses the arrow analogy to illustrate what a skill would look like if we focused on perfecting one task/one goal only. 9.15 The concept of being `present’ parallels the key to focusing on one thing at one time. Don’t be mediocre at many things. You will achieve very little by dividing focus. 12.30 Do you feel like you are living under a transparent level of pressure? 11.00 To sharpen your focus skills, you must first know the outcome. What’s your end game? Know this or you’ll `glaze over’ and begin something else. 15.40 Why are we so hesitant to single-mindedly approach one goal at a time? Can you visualise the outcome, feel the emotion; the impact of the outcome? Form a deeper connection with the outcome you want, sit with it and drill down a solution. 19.53 Understand the process so you can dial up the level of focus to achieve your outcome faster. 20.23 You need to have a plan! Focus on the steps, one at a time because you know the plan. Bite-size chunks towards the outcome. Focus on each step so you are not overwhelmed. 21.12 Remove distraction! This is the modern challenge; to pull back from the diversion. Turn your phone off. Ignore distractions and watch your productivity increase! It’s a no-brainer for instant concentration. 26.57 Practise the skill of focus. Know the goal, visualise it; practise finishing one thing and increase your level of flow. And when you are in that space of concentration, you won’t want to do anything else! Make focus a good, addictive habit. 30.14 These four elements will give you the `focus/outcome’ you need to achieve set goals. Be aware that your number one roadblock is a distraction. 33.00 With thousands of combined hours helping businesses focus on end goals, reach out to for more information on today’s podcast. EPISODE SUMMARY Are you feeling single-minded in your goal to succeed this year? You need a plan and you MUST ignore distraction. And then practise that focus repeatedly. Anyone can achieve a level of improved focus; a greater level of attention. It is terrifically rewarding to catch the concentration bug! And while it takes time to master, the reward of completion is incredible. So, focus inward and focus constructively. It nurtures emotional intelligence plus optimises your growth as a business. Oh… and turn your phone off. As often as you can! Go on… you can do it 😊 /episode/index/show/peopleprofitspurpose/id/25981428

Ep 99: Nick chats with Julian Krishnan Nair from BuildXact 02/12/2023

Ep 99: Nick chats with Julian Krishnan Nair from BuildXact EPISODE IN BRIEF Today’s episode of Coaching Conversations brings two great minds together to talk `software on site’. Nick from Up Coach invites Julian from Buildxact to join the conversation! Learn how the right construction management software can help you run construction projects, from take-off to invoice! Re-claim time for re-setting goals early in the year and discover why the nuts of bolts of running a worksite are well-oiled with the use of good management tech. This new episode of Coaching Conversations is all about making life easier. Let’s get into it, stat! Time Code/Show Notes 0.26 Intro: Business coach expert Nick introduces Julian from Buildxact… 1.55 How did clunky, desktop estimating software evolve and expand to become an end-to-end solution for smaller builders? 3.06 How important is reclaiming family time; time for YOU? 3.40 Julian deconstructs how investing in the right software can benefit your daily operations. He begins with addressing how builders manage their leads, through to estimates, quotations, invoicing and variations; tracking the process and having visibility across each project. 5.40 How do you feel about your general workflow? How smooth are your processes? Nick discovers that new software syncs all the moving parts together – it’s the way everything should be done. 6.20 Prices changing have completely changed the way we look at business in the past 3 years. Trying to do everything manually is no longer viable. 7.30 Is software appropriate for your business? Can it work for everyone? Small to medium-sized- businesses with 10 or more employees benefit from the functionality of good software. 9.34 How integrated can it be? You can drill down on details or be general; as time goes on, you can fine-tune it. 11.13 Nick wants to know more about the feedback from clients who are new to using software on-site. The average is about 25 hours to quote a job, Buildxact aim for you to cut this to around five. Manual business processes are NOT the way forward, nor is 25 hours work done in your downtime! 12.36 What is time worth you? It’s up to FIVE times more efficient to use good software – and its capabilities to streamline the way you do business is improving every day. Easy to use and under one platform – all from one source – with free training, and intelligent support and you’re up and running in a couple of hours. 16.00 Not tech savvy? You don’t need to be; Buildxact’s estimating software is designed to help you within hours of a few simple instructions. You won’t know yourself! 17.13 Like Nick, Julian believes in valuable time away from the office. 18.12 What does the future look like for Buildxact? What does expansion look like? There’ll be more suppliers and subbies linking into Buildxact so a lot more supplier integration and connection. This is software that streamlines construction from end to end; no messy paper plans and scale rulers. 37.00 If you’d like to learn more about this amazing software go to Buildxact dot com dot au and you can reach out to for more information on today’s podcast. EPISODE SUMMARY A new, easy-to-use platform – faster take-offs - and quicker quoting processes. What’s not to love about software that can get your business – and life - back on track! Time has always been about money! Simple, powerful management construction processes are VITAL to your success in 2023. Give the 14-day trial from Buildxact a go - give yourself half an hour with a demo, see how it works end-to-end, and play around with it. Time to discover good tech that’s easy to use – and take control of your business; What a life-changer! It’s the simple way to win your time back 😊. /episode/index/show/peopleprofitspurpose/id/25905696

Ep 98: How to get REFOCUSED in 2023 - Coaching Conversations 02/02/2023

Ep 98: How to get REFOCUSED in 2023 - Coaching Conversations EPISODE IN BRIEF Welcome to 2023 – Time to re-focus and re-invent our business selves early in the New Year! That’s the message from Australia’s favourite business mentors, Nick and Chris from UPCOACH. Today, they’re keen to help you shake it up early, showing you how to change gears by reviewing and refreshing what you’ve always done - but also putting on the breaks - so you can look at different paths to achieving goals. This new episode of Coaching Conversations is just what you need to move into the next 12 months with renewed purpose and sustained energy! Time Code/Show Notes 0.26 Intro: Business coach experts Nick and Chris are refocused and pumped to make this an enormous year! 2.30 How can you do goal setting differently this year? How do you get off `last year’s bike’ and get on a revamped set of wheels? 3.05 It’s a marathon, not a sprint. This is the most important mindset to have for 2023. 4.10 Plan your week ahead. Prioritise in threes and make sure you hit these targets to start off… Routines are VITAL to planning so you can identify what your routines need to be. 6.45 Hardcore straight up is NOT the way to go. Think of yourself as an athlete who has been on holiday. Ease your way back into it, gently! Get the body warmed up and the head back in the game. It’s like reverse engineering with an injury – recovery mindset. 8.23 When you burn out too fast, you end up hating what you do. Slow and steady really is your mantra for 2023. It’s all about consistency! 10.10 Re-assessing priorities can help you identify where you can work “smarter not harder”. 12.30 Review, reassess and re-prioritise. How to address change and is it an ongoing process? Are your standards ‘average’ – will you lift so you feel like coming into work again? 14.30 Build momentum. What can you do in the immediate future to warm up. Nick compares a gym session to the mindset of planning your business week. A business is 25 years in the making! Train differently and you can expect a different outcome! 17.33 Do you have a measuring mechanism in place? Don’t set goals without having the metrics to reveal the numbers. Be clear about what you’re measuring. 20.25 How often do you set aside time for yourself? Get your head back in the game first. Nick speaks of the pendulum effect and asks you to plan and reflect gently. Take some time for yourself, early in the year. 22.53 Do not underestimate the power of recovery. Chris reiterates the mindset around “marathon-not a sprint”. Slow, steady, and building is the way forward if you find yourself hitting the New Year grind, sluggish, and unmotivated. 37.00 If you’d like to reach out and learn how you can implement change in 2023, email for more information on today’s podcast. EPISODE SUMMARY There’s a gentle approach to moving forward with a new mindset and Nick and Chris are on board with the right ideas. Make sure you plan your week first and foremost. Simple but effective when it comes to measuring progress. Importantly, re-assess your priorities and begin with soft steps. Success in business is a marathon, not a sprint. Building techniques and instigating change takes time. Burnout is NOT on your agenda this year. And lastly, keep some time to yourself. Ease back into it; be aware of your physical and mental outlook and re-ignite your private goals. The past three years have been a slog; let’s be kind on ourselves. /episode/index/show/peopleprofitspurpose/id/25806849

Ep 97: Our BIGGEST & BEST Lessons from 2022 - Coaching Conversations 12/15/2022

Ep 97: Our BIGGEST & BEST Lessons from 2022 - Coaching Conversations EPISODE IN BRIEF Welcome! Nick and Chris reflect on the year that was as we wind down our businesses for the holiday period. The Upcoach masters share their most powerful - and surprising – insights from the past 12 months. Much of the year was far from easy for small to medium-sized businesses. Today’s episode of Coaching Conversations is choc-full of golden takeaways; a reminder of why we do what we do – and how we can continue to challenge our mindset so our businesses may grow in 2023…. Time Code/Show Notes 0.26 Intro: Business coach expert Nick and Chris reflect on the year that was… 2.56 Nick locks into planning; Be prepared to pivot and change direction. That’s the lesson – and the plan going forward. Have a contingency plan B - and C. You’ll need it. 5.34 Chis reveals his greatest learning; slow and steady wins the race. Success will almost never happen overnight. Since Covid, we have learned that nothing is a sprint; it’s a marathon. Slowing down allows you to observe progress. Dan Sullivan says your business is `25 years in the making’. 8.40 Being ridiculously consistent is the stable partner of understanding that success takes time. 10.22 Work towards ‘mastery’. 11.00 When an economy turns there is massive growth. Covid provided an intense, unprecedented re-set. Many businesses faded to a halt. But the reboot is happening. You have to be prepared to ride out the low wave but start to identify opportunities on the horizon and leap-frog your competitors. 14.31 Stop thinking short term. Start the good habits of putting money aside. 19.39 If you want to become a different person, you need to think like a different person. You are a product of your thoughts and your macro environment. Shift the way you react to unfavourable outcomes. 21.16 Habits are really important. Be willing to break the current version of yourself. 22.49 Don’t let distractions change your course – covid, weather, politics. Nick is keen to see us focus, rebuild, get back on the horse and don’t panic. Knee-jerk reactions have no place in 2023. 27.30 You will not find grounding in business if you react without planning. It’s an evolution not a revolution; that’s why it takes TIME. Look at Kodak and Nokia! 28.30 There is no rush; slow down and savour what you already have. Slow and steadily evolve, grow and progress. Move forward slowly over time. If you’re busy but not progressing you’re wasting your time. 37.00 If you’d like to reach out and learn how you can implement change in 2023, email for more information on today’s podcast. EPISODE SUMMARY The end of a year is always a good time for reflection. Taking time out to be okay with your business progress - and yourself - is vital. Rest and rejuvenation; both are critical to personal and business success. Finally, as you sit with the notion that slow and steady progress is evolution (not revolution) let go and remember to enjoy your time away from your business. A fresh outlook and a constantly shifting mindset going into 2023 will be your most valuable weapon in the face of change. Happy holidays! /episode/index/show/peopleprofitspurpose/id/25343736

Ep 96: Nick chats with Dru Morgan from Morgan Business Sales 12/14/2022

Ep 96: Nick chats with Dru Morgan from Morgan Business Sales EPISODE IN BRIEF Today, Nick speaks with special guest, Dru Morgan from Morgan Business Sales. As a specialist business broker, Dru has helped thousands of business owners prepare their businesses for sale. Over 25 years, he has created systems to help scale operations and developed exit strategies so business owners can realise their hard-earned and long-awaited freedoms. Today’s episode of Coaching Conversations is a clever dive into the professional trajectory of a man who went from real estate to business sales – and what he has learned now that he is at the top of his game… Time Code/Show Notes 0.26 Intro: Business coach expert Nick Psaila introduces special guest, Dru Morgan. 4.05 From an early start with LJ Hooker, Dru speaks of observing how different companies scale. Who did it well - and why some didn’t. If your focus is on money, forget it. It’s about growing a team based on values and ethics. 9.20 The biggest mistake that owners can make is not taking themselves out of the business; you need to shift mindset to trust and foster faith in your team. 12.30 Give responsibility to others, observe their skill sets, grow their individual power – help them run your company better than you do. 13.54 Dru considers the main reason managers fail, is their inability to step outside the business and analyse their team. You’ll never identify challenges unless you step away from your business and look in. How else will you pinpoint strengths and weaknesses? Make time to look at your people daily, from outside the business. Make them feel valued, help them become successful. 16.15 Australian business owners tend to work harder not smarter. They tend to feel that no one can run their business like they do – and that’s untenable. Particularly when it comes time to sell. 19.03 Saleability of a business; a business is worth a lot less if the owner has a LOT to do with it. 22.47 Dru talks about the process of doing a typical appraisal and valuation on a business. It’s an in-depth look at how he pulls in the information and gathers a list of potential buyers across the country. 28.24 His number one goal is to be selective and put your business in the hands of the right people. Dru says a savvy younger generation are buying businesses and setting them up to sell from the outset! 30.30 Are you building something that you can move on from with ease and do so profitably? It doesn’t have to be for retirement. It could be a sudden health issue. Personal change like a divorce. If you can set it up so you are not personally critical to the business, it can be sold at ANY time! 32.00 You should be at a point where you can sell at any time. 32.50 Work on your own mindset by allocating at least an hour to yourself – go surfing, walking, and make sure you’re eating. Go to work knowing you’ve given yourself valuable time and now you can give your best to the business. 37.00 If you’d like to reach out and find out how you can ‘remove’ yourself from the business to improve it, email for more information on today’s podcast. EPISODE SUMMARY There’s a lot to take away when considering your exit strategy; namely the ability to extricate yourself from the everyday and trust good staff to run your business for you. Remember; your business is worth a lot less if you have a huge hand in how it’s run. There’s little saleability if you are the lynchpin to all the good that goes on! Shift your mindset so you can build your business by building your people. Show them that they are valuable, and they will reward you. You can step away to constantly re-evaluate and grow your brand. A win-win for everyone! /episode/index/show/peopleprofitspurpose/id/25320321

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