79 Finding the Fuel for Great Conversations with Phil M. Jones
Release Date: 11/30/2022
133 Using Storytelling to Differentiate Yourself with Mark Levy
Mindfulness Manufacturing
In the busy field of manufacturing, how do you make yourself stand out? Find out in this episode of Mindfulness Manufacturing with Mark Levy. Mark is a “differentiation expert,” who helps his clients find bold, innovative ways to showcase their big ideas and differentiate themselves from the competition. Mark has worked with dozens of corporations, brands, and thought leaders, including Simon Sinek, Amazon, Harvard Business School, and Major League Baseball, as well as leaders from government bodies like the United Nations. In this episode, Mark talks more about the importance of...
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132 The Power of Leadership in Addressing Bullying and Cultivating Civility with Dr. Renee Thompson
Mindfulness Manufacturing
In manufacturing, it’s easy to get stuck in the four walls of our organization. But when you look beyond your organization—and even beyond your industry—you can find the insights and lessons you need to transform your leadership, improve your culture, and show up for your team! In this episode, hear from outside the manufacturing industry with Dr. Renee Thompson! Renee is the CEO & Founder of the Healthy Workforce Institute and works with healthcare organizations to cultivate a professional workforce by addressing bullying and incivility. Renee has authored several books and is one...
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131 How to Take Your Team From Disconnected to Alignment with Mark Kenny
Mindfulness Manufacturing
When your team is aligned, it leads to more productivity, higher morale, and a healthier workplace . . . and on the flip side, a misaligned team can contribute to issues like high turnover or an inability to attract or keep great new team members. What can leaders do to enhance teamwork and bring more functionality to their organization? In this episode, Mark Kenny gives the solutions! Mark is a speaker, consultant, and expert in team building and leadership. He’s also the author of The Hippo Solution: Eliminate the Territorial Thinking and Unleash the Power of Teams, which focuses on how...
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130 Empowering Frontlines Leaders with Lessons from the Drive-Thru with Monica Rothgery
Mindfulness Manufacturing
What does a Taco Bell drive-thru have to do with manufacturing? Fast-food and manufacturing have more in common than you might think—and in her newest book Lessons from the Drive-Thru: Real Life Wisdom for Frontline Leaders, former Taco Bell general manager Monica Rothergy shares real-life stories to help leaders lead with ease, authenticity, and vulnerability, whether they’re working in a drive-thru or a manufacturing plant. Monica recently came by the Mindfulness Manufacturing to talk more about her book and the career path that took her from a Taco Bell general manager to the first...
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129 Harnessing Productivity with More Mindfulness with Sarah Ohanesian
Mindfulness Manufacturing
In manufacturing, there’s a big link between productivity and mindfulness—and shifting to a more mindful approach just might be the key you need to unlock your team’s productivity, decreasing burnout, and creating a happier workplace for all. Find out more in this episode with guest Sarah Ohanesian! Sarah is a professional keynote speaker and productivity consultant on a mission to fight burnout and increase happiness at work. She works with busy professionals who are career-driven but face work-life imbalance, stress, and overwhelm. In this episode, Sarah draws on her own experiences...
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128 Using People Power to Transform Organizations with Hugh Hornsby
Mindfulness Manufacturing
There’s power in your people—and if you learn to harness it, it can transform your organization! Learn more in this episode of Mindfulness Manufacturing with guest Hugh Hornsby, the vice president of Everflow Supplies. With a long career and a remarkable track record of turning around struggling businesses—and his own unique journey of surviving a life-changing head injury—Hugh has great stories and insights. In his episode, he shares more about the success of Everflow and his personal journey, and gives insights leaders can use to transform their hiring process, practice everyday...
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127 Stories for Leading with Curiosity and Empathy with Shane Zutz
Mindfulness Manufacturing
What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success! In this episode, Shane shares stories highlighting the importance of curiosity, empathy, and leadership presence, and offers simple-yet-powerful strategies manufacturing leaders can put into action to build trust, accountability, and...
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126 Transforming Your Approach to Retention with Cara Silletto
Mindfulness Manufacturing
Are your team members “houseplants” or “trees?” It might sound like a strange question, but knowing the answer is the key to retaining your best employees, strengthening your team, and transforming your organization. In this episode, learn about identifying—and nurturing—your houseplant and tree team members, plus hear other great insights on improving retention, communicating with your team, and showing up as a more emotionally intelligent leader with guest Cara Silletto. Cara is the founder, president, and chief retention office of Magnet Culture, a partner in helping...
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125 Lessons for Saying Less and Learning More with Michael Bungay Stanier
Mindfulness Manufacturing
We all love giving advice! But when advice is your default as a leader, you can fall into an “advice trap” that actually crushes curiosity, creates disconnect, and prevents your team from finding productive outcomes. Bestselling author Michael Bungay Stanier (MBS) tackles this subject in his newest book The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever. In this episode, MBS shares some of the key lessons from the advice trap and his other books, including lessons and insights leaders can use to change their mindset, grow their curiosity, and create great new...
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124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht
Mindfulness Manufacturing
What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader. In this episode, take a journey through the steps of a greenfield site with Daniel Knecht! Dan is the solar project director for NSG Group, one of the world’s largest glass manufacturers. In his role, he focuses on strategic projects to support the renewal energy market. In this story-filled episode, Dan talks about his unique...
info_outlineOn the manufacturing floor, have you ever walked away from a conversation feeling like you made a conversation more complicated? Or have you asked a team member to do something multiple times, then felt frustrated when they still didn’t do it? Your words might be the problem! In this episode of the Mindfulness Manufacturing podcast, Phil M. Jones is here to help! Phil is a master of influence and persuasion, and the author of international bestseller Exactly What to Say: The Magic Words for Influence and Impact. In this podcast, Phil breaks down how leaders can change their mindsets and language to find the fuel for sparking productive conversations, plus shares some of his insights on how we can all use our words to change the world.
3:00 – Leaders are often asked questions from their team, customer base, and others. As a leader, it’s not always your job to provide an answer. Instead, what you often need to do is add an increased layer of clarity.
4:30 – “Help me understand” is a very powerful phase. Example: instead of saying “why haven’t you done this safety check?” ask “help me understand why you believe it’s important that we need to do a safety check.”
5:30 – Don’t default to “tell” mode. Be curious and think about the best ways to serve your community and solve the problem.
6:30 – Questions are usually a strong way to start productive conversations.
8:00 – In great conversations, intentionality is key. This is important in all industries and even relationships outside work, like with your partner or children.
9:30 – Conversations should be fueled from a position of curiosity.
10:00 – If you don’t understanding someone’s context, your content is not going to get through to them. Take time to earn someone else’s context before you add more noise!
10:30 – To find someone’s context, try questions like “when was the last time . . .” or “how do you think it made us feel?”
11:11 – If you’ve told someone to do something multiple times and they’re still not getting it, the problem might actually be YOU and your communication
12:30 – Don’t focus on what you need to say. Ask yourself what the other person needs to hear to understand what you’re saying.
13:03 – “I’m guessing you haven’t got around to it . . .” is another impactful conversations starter that sets you up for productive dialogue and finding solutions.
13:30 – Let others “own” the solution.
13:37 – You don’t want an answer—you want things to get done!
16:45 – Even if you think you’re able to think quickly, time some extra time to think about what you need instead of just blurting out the first thoughts that come to mind
19:05 – People do things for their own reasons, not for yours
19:45 – Questions start conversations, conversations become relationships, relationships create opportunities, and from new opportunities you can drive new actions
22:45 – When you need to get someone’s attention, assume everyone is always busy and be dirct and intentional with your request
26:15 – Using the right words is important when communications by email, too. Don’t put too many questions into one email and be sure you give the other person something to respond to.
Connect with Phil M. Jones:
Find additional resources at ExactlyWhatToSay.com