81 Overcoming Miscommunications - It Starts With You with Dean Heffta
Release Date: 12/28/2022
156 Manufacturing Teamwork and Accountability: Leading with the Thermostat Mindset with Sheri Holt
Mindfulness Manufacturing
Are you leading like a thermometer or a thermostat? If you find yourself reacting to problems instead of setting the tone for your team, you might be acting like a thermometer. But with practice and the right mindset, you can become a thermostatic leader who sets the climate for your whole team or organization. Learn more in this episode with guest Sheri Miller Holt, the author of Thermostatic Leadership: The Quiet Power of Creating Balance and Influence. Drawing on her years of experience in organizational development and leadership training, Sheri unpacks the true meaning of thermostatic...
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155 Culture Improvement Starts with Self-Awareness in Leadership with Anne Bonney
Mindfulness Manufacturing
Change can be daunting, but learning how to effectively navigate uncertainty and discomfort is essential for leaders who want to grow their mindset, shift from panic to curiosity, and show up as their best selves for their team. In this episode, take a deep dive into the psychology of change with Anne Bonney, a certified speaking professional, leadership expert, and TEDx speaker who specializes in helping leaders navigate change. She covers topics like how leaders can shift their mindset to thrive in uncertainty, how to manage the fear of the unknown, and why understanding the human brain’s...
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154 Break the Blame Cycle: Approaches to Solving Problems with Maggie Harlow
Mindfulness Manufacturing
If you want to change your results, you need to change your approach. These words of wisdom come from Maggie Harlow, the co-owner of Signarama Downtown in Louisville, Kentucky. With years of experience in the custom sign manufacturing industry, Maggie doesn’t just talk about leadership—she lives it. She’s also a keynote speaker and speaks on a range of topics, including visionary leadership, gratitude, and finding new approaches to problem-solving. In this episode, Maggie shares more about her background in the sign industry and offers practical, transformative insights on what it...
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153 Closing the Generational Gap: What Manufacturing Leaders Must Get Right Now with Michelle McCullough
Mindfulness Manufacturing
When your workplace includes baby boomers, Gen X, millennials, and Gen Z employees, it can seem impossible to keep everyone happy and fulfilled. In a multigenerational workplace, can you really create an environment where everyone feels supported, valued, and motivated? It is possible—and in this episode of Mindfulness Manufacturing, guest Michelle McCullough provides the insights and tools you need to drive engagement, trust, and emotional well-being across all generations. Michelle is a nationally recognized speaker, leadership expert, and workplace culture expert and has spent years...
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152 Why Your Team Lacks Motivation and How You Can Improve It with Jim Pancero
Mindfulness Manufacturing
When you’re dealing with a disengaged team or low morale on the manufacturing floor, a motivation team might sound like a myth. But with the right mindset and workplace environment, you can improve morale, performance, and engagement. Learn more on the Mindfulness Manufacturing podcast with guest Jim Pancero! Jim is a legendary sales and leadership coach and has over 40 years of experience working with manufacturing, warehouse, and distribution teams. In this episode, he shares insights on what truly motivates teams, touching on subjects like positive communication, building engagement, and...
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151 You Think People Don't Want to Work in Manufacturing? You're Asking the Wrong Questions with Chad Littlefield
Mindfulness Manufacturing
Do you want drive results, retain your team, and create a culture where people show up and stick around? Then it’s time to embrace the art of powerful questions! Through curious questions and intentional conversations, you can change the way people think and work. Learn more in this episode of Mindfulness Manufacturing with guest Chad Littlefield, a TEDx speaker, bestselling author, and the creator of We! Connect cards, which help leaders ask powerful questions and cultivate deeper conversations. Chad shares stories that highlight the power of questions, unpacks the struggles many leaders...
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150 Lessons from the Pentagon: Commanding Our Chaos with Angela Billings
Mindfulness Manufacturing
Are you ready to handle a crisis at your manufacturing plant? Find out in this episode, which is all about crisis communication and how to lead under pressure. This episode’s guest in Angela Billings, a seasoned strategic communication with over 20 years of experience in the Air Force—including during September 11th, when she was stationed at the Pentagon. She is also the author of Command the Crisis: Navigate Chaos with Battle-Tested Public Relations and Communication Strategies. Angela shares gripping stories from her career and firsthand experience at the Pentagon, plus offers...
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149 No Manual for Leadership: Building Loyalty, One Story at a Time with David Semersheim
Mindfulness Manufacturing
In modern manufacturing, many employees want more than just a paycheck—to truly feel engaged and show up as their best selves at work, they need to feel like they’re part of something bigger. This means that if you really want to build momentum, drive greater results, and find higher employee retention rates, you need to transform the way you interact with your team. How do you do this? It all starts with curiosity and storytelling! I recently spoke with a storytelling expert: David Sermersheim, a seasoned team leader, public speaker, and the founder of Celebrate Audio, a podcasting...
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148 Keep Talent, Crush Risks: The Power of Transparent Accountability with Christopher Santomassimo
Mindfulness Manufacturing
Are you tapping into your team’s full potential? As the manufacturing industry continues to grow, many leaders find themselves searching for ways to engage their teams, drive productivity, and create a culture where everyone shows up ready to reach their full potential. In this episode, learn more with Christopher Santomassimo, a lawyer and founding partner of Outside General Counsel (OGC) Solutions. With OGC Solutions, Chris assists companies with a wide range of legal and business issues, from employment claims to compliance counseling. With over 30 years of legal experience, Chris has...
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147 You Are Not a Machine: Leading with Energy That Lasts with Kathy Oneto
Mindfulness Manufacturing
In manufacturing, we’re all about meeting goals, staying productive, and keeping up with new and ever-changing technology and machinery. If you’re a busy manufacturing leader, it might feel impossible to balance your goals and your role in your plant with setting boundaries, prioritizing your energy, and avoiding burn-out. But there is a way to create a sustainable path toward your goals—and you can find out more in this episode of Mindfulness Manufacturing with guest Kathy Oneto. Kathy is a consultant, advisor, facilitator, and executive coach, who shares powerful lessons on how...
info_outline“Put on your own mask before assisting others.” You’ve likely heard this phrase while listening to the safety instructions before a flight, but did you know it also applies to leadership in the manufacturing industry? In this episode of Mindfulness Manufacturing, I’m joined by Dean Heffta, a speaker and trainer with Clarus Results. With years of experience helping organizations overcome communication challenges and improve their impact, Dean has many stories about how leaders can analyze and improve their own behavior to overcome common communication issues on the manufacturing floor.
1:45 – “I know what I said, but I don’t know what you heard.” How do we overcome miscommunications on the manufacturing floor?
1:52 – As a leader, your role is to be aware, set expectations, and create a workplace environment that facilitates understanding
3:20 – Overcoming miscommunications begins with “healthy” leadership
6:45 – As a leader, put yourself not in a position of authority, but more of a position to facilitate. Taking less of a “boss” role and more of a collaborative role can lead to finding new solutions and creating a stronger workplace dynamic.
8:00 – Don’t assume you know what others are thinking or what they need!
9:15 – The people who get promoted into leadership roles are often hard workers who are very driven and can’t get the best results . . . but is this the mindset they need to be a great leader or manager?
12:00 – When miscommunications occur, it can often be attributed to “distress.” When people are under stress, they are more likely to make mistakes or be less engaged, which can lead to miscommunications.
14:00 – Different personalities are speaking different languages. If you’re not in tune with how another person communicates or “behavior signals,” it can also contribute to communications breakdowns.
17:05 – To start with fixing communication issues in your workplace, start with becoming more aware of your own behavior. Learn your own behavioral style, think about the everyday language you use, and work to become more energized and present as a leader
18:40 – “Put on your own mask before helping others.” You’ve probably heard this on planes during safety instructions, but it also applies to leadership and fixing your own behavior before you turn to helping others
21:45- It’s only natural to want to avoid stress or do things you find rewarding. But to improve your leadership behavior, be intentional and seek out ways to learn
22:30 – Because we are storytellers, we have a tendency to make up stories about people and their behavior.
23:00 – One way to increase your awareness is to write down how much time you spent with certain people, then use it to analyze who you should be talking to more to improve behavior and overcome your own communications barriers
26:00 – When avoid miscommunications, it all comes down to mindset
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