81 Overcoming Miscommunications - It Starts With You with Dean Heffta
Release Date: 12/28/2022
122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low
Mindfulness Manufacturing
Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment. In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why people matter most in your organization. Martin is the founder and CEO of On Plane Consulting, where he helps organizations transform and improve by building and leveraging their people capabilities. He also has over 20 years of human resources...
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121 Why We Need Storytelling on the Manufacturing Floor
Mindfulness Manufacturing
Stories resonate with people, which makes them a valuable tool for sharing information, seeking new outcomes and connecting with your team. So let’s bring more storytelling to the manufacturing floor! In this episode of Mindfulness Manufacturing, meet guest Trevor Perry. Trevor is an award-winning speaker, author, and perspective-changer, who uses his unique perspectives and love of storytelling to help others find their own light and improve their influence in the world. In this episode, Trevor shares his journey of finding his storytelling passion, and discusses why leaders should...
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120 How to Unlock Your High-Performance Potential with Mike Mooney
Mindfulness Manufacturing
How can we bring more mindfulness to the manufacturing floor without comprising speed or efficiency? With a background as an award-winning senior executive for agencies, brands, and team properties in NASCAR, IndyCar, and Formula One racing, Mike Mooney knows all about speed! He now uses his unique background to help leaders accelerate culture, unlock potential, drive opportunity, and create traction. In this episode, Mike shares why humans are high-performance vehicles, and how leaders can use presence, intentionality, and curiosity to improve communicates, reach creative outcomes, and...
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119 Your Blueprint for Building Trust with Justin Patton
Mindfulness Manufacturing
Trust is the antidote to so many common issues that can occur on the manufacturing floor. But how can you build trust—both in yourself and with your team? Find out in this episode of Mindfulness Manufacturing with guest Justin Patton! Justin is a certified speaker professional and leadership presence expert, who challenges leaders to reimagine how they lead, love, and communicate. He’s also the author of and the recently-released The High-Impact Manager: Your Blueprint for Bringing Out the Best in Your Team. In this episode, Justin talks about the vital role trust plays in improving...
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118 Why Compassion and Connection are the Keys to Transforming Manufacturing with Karin J. Lund
Mindfulness Manufacturing
The manufacturing industry just keeps getting greater—and it’s all thanks to passionate, mindful leaders who show up every day ready to engage their teams, improve their mindset, and create an environment where people love to work. One of these leaders is Karen J. Lund, a bestselling author and keynote speaker with a long career in the steel industry. Drawing on her experience in the steel industry, Karin now leads the team at G-Power Global, an organization she founded to inspires corporate and organizational entities to lead with compassion while continuing to focus on productivity,...
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117 You Can’t Proceduralize Everything! With Jake Mazulewicz
Mindfulness Manufacturing
When a mistake occurs on the plant floor, your mind might jump to one question: who caused this issue, and should I write them up for their mistake? But there’s a more productive approach you could be taking—and in this episode of Mindfulness Manufacturing, guest Dr. Jake Mazulewicz breaks it all down! With a background as a firefighter, EMT, and military paratrooper, Jake knows the challenges of high-hazard industries, and works with organizations to reduce errors and create safer, more reliable workplace environments. In this episode, Jake shares why you can’t procedularize everything,...
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116 Lessons for Navigating a Crisis with Confidence with Dave Sanderson
Mindfulness Manufacturing
In 2009, total engine loss forced US Airways Flight 1549 to make an emergency crash landing in New York City’s Hudson River—and thanks to the quick actions of the pilot, flight crew, and passengers, all 155 people on board made it safely off the plane. Now known as “the miracle on the Hudson,” this harrowing incident offers up important lessons on staying calm under pressure, coping with traumatic challenges, and making every moment count. To learn more, let’s hear from a Flight 1549 survivor! Dave Sanderson is a nationally recognized leadership speaker and bestselling author, who...
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115 Put Your Core Values Into Action with Adam Hill
Mindfulness Manufacturing
In many manufacturing organizations, company values can be seen in plaques on the walls, but don’t show up in the behavior and language used on the shop floor. How can we get core values off the walls and into action? Find out in this episode with guest Adam Hill! Adam is the nine-figure CEO of a 4th generation family business, as well as a keynote speaker, bestselling author, and host of the top-rated podcast Flow Over Fear. Throughout his work, he helps leaders and other high achievers rise above fear and realize their ultimate potential in leadership and life. In this episode, Adam shares...
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114 How to Use Positivity to Improve Connection with Jon Gordon
Mindfulness Manufacturing
If you want to improve safety, quality, productivity, and results, the first step is looking toward improving connection. With more mindfulness and connection, your entire organization can thrive—and in this episode, guest Jon Gordon is here to show you exactly how you can improve connection and fight disconnect in your organization! Jon is one of the top three leadership speakers in the world, and his talks on mindset and leadership have inspired hundreds of individuals and organizations. He is also the bestselling author of 28 books, including one of my favorites, . In this episode, Jon...
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113 Finding New Perspectives Through Emotional Intelligence with Karine Leblanc
Mindfulness Manufacturing
“I’m great in my role and have valuable information to share . . . so why doesn’t anyone want to work with me?” If you’ve ever asked yourself this question, this podcast with guest Karine Leblanc is for you! Karine Leblanc is a bestselling author and international public speaker who uses her unique engineering background to help technical professionals bridge the bridge between technical brilliance and human connection. In this episode, Karine shares her personal story of discovering the importance of self-awareness and emotional intelligence, 4:10 – In any role, there is much more...
info_outline“Put on your own mask before assisting others.” You’ve likely heard this phrase while listening to the safety instructions before a flight, but did you know it also applies to leadership in the manufacturing industry? In this episode of Mindfulness Manufacturing, I’m joined by Dean Heffta, a speaker and trainer with Clarus Results. With years of experience helping organizations overcome communication challenges and improve their impact, Dean has many stories about how leaders can analyze and improve their own behavior to overcome common communication issues on the manufacturing floor.
1:45 – “I know what I said, but I don’t know what you heard.” How do we overcome miscommunications on the manufacturing floor?
1:52 – As a leader, your role is to be aware, set expectations, and create a workplace environment that facilitates understanding
3:20 – Overcoming miscommunications begins with “healthy” leadership
6:45 – As a leader, put yourself not in a position of authority, but more of a position to facilitate. Taking less of a “boss” role and more of a collaborative role can lead to finding new solutions and creating a stronger workplace dynamic.
8:00 – Don’t assume you know what others are thinking or what they need!
9:15 – The people who get promoted into leadership roles are often hard workers who are very driven and can’t get the best results . . . but is this the mindset they need to be a great leader or manager?
12:00 – When miscommunications occur, it can often be attributed to “distress.” When people are under stress, they are more likely to make mistakes or be less engaged, which can lead to miscommunications.
14:00 – Different personalities are speaking different languages. If you’re not in tune with how another person communicates or “behavior signals,” it can also contribute to communications breakdowns.
17:05 – To start with fixing communication issues in your workplace, start with becoming more aware of your own behavior. Learn your own behavioral style, think about the everyday language you use, and work to become more energized and present as a leader
18:40 – “Put on your own mask before helping others.” You’ve probably heard this on planes during safety instructions, but it also applies to leadership and fixing your own behavior before you turn to helping others
21:45- It’s only natural to want to avoid stress or do things you find rewarding. But to improve your leadership behavior, be intentional and seek out ways to learn
22:30 – Because we are storytellers, we have a tendency to make up stories about people and their behavior.
23:00 – One way to increase your awareness is to write down how much time you spent with certain people, then use it to analyze who you should be talking to more to improve behavior and overcome your own communications barriers
26:00 – When avoid miscommunications, it all comes down to mindset
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