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Episode 290 - Running the Biggest Boarding and Dog Training Facilty in Texas, with Charles Countryman of K9 Culture

The Poodle to Pitbull Pet Business Podcast

Release Date: 03/10/2023

Episode 326 - Part Two of the Behind the Scenes at Pet Boarding and Daycare Expo in Hershey show art Episode 326 - Part Two of the Behind the Scenes at Pet Boarding and Daycare Expo in Hershey

The Poodle to Pitbull Pet Business Podcast

It's time for Part Deux of the behind the scenes at Pet Boarding and Daycare Expo in Hershey! In this episode you'll hear from the brilliant Brian Remo from K9 Resorts, the marvellous Mark Klaiman from Pet Camp, and the Stupendous Stephanie Shipley from Paw and Order.  Tune in to discover;  Innovative ways to go beyond traditional pet care and create an 'escape' for urban dogs through an enrichment-based facilities. How you can transform your business by offering a unique dog AND cat pet care experience  Why joining an organisation like PACCC and IBPSA can help accelerate your...

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Episode 325 -  The Hershey Pet Boarding and Daycare Expo - Part One! show art Episode 325 - The Hershey Pet Boarding and Daycare Expo - Part One!

The Poodle to Pitbull Pet Business Podcast

This week we are going behind the scenes at Pet Boarding and Daycare Expo, which took place in Hershey earlier this month.  This was my third expo of the year, and I had a blast delivering 3 presentations, which were; 1) 11 Ways to Increase Profits Without Raising Prices: where I shared all the different ways you can nudge up profits without adjusting your prices 2) The Automatic Pet Business - How to turn your leaky bucket of a website into a conversion machine And... 3) How to add a recurring revenue membership to your doggy dayacre facility <-- This is a TOTAL Gamechanger And...

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Episode 324 - A Lifetime Impacting the Grooming Industry with Joe Zuccarello, from Paragon Pet School show art Episode 324 - A Lifetime Impacting the Grooming Industry with Joe Zuccarello, from Paragon Pet School

The Poodle to Pitbull Pet Business Podcast

This weeks guest is Joe Zuccarello , the President of Paragon Pet School! Joe was born in raised just outside of St Louis, Missouri, where he learned an amazing work ethic from his father who worked in telecommunications industry.  At just 12 years old Joe and a friend got a Saturday job cutting grass on  for a Homeowners association. One of the trustees of the assocation was married to a lady who owned a grooming salon, who needed help bathing dogs in her grooming salon.  Joe thought that sounded like a pretty cool gig, and began a long, prosperous, and impactful career in...

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Episode 323 - Behind the Scenes at a Pet Business Consultation Day show art Episode 323 - Behind the Scenes at a Pet Business Consultation Day

The Poodle to Pitbull Pet Business Podcast

Ever wondered what happens when you work with a pet business coach or marketing consultant?  Well, you are about to find out because this weeks show is a behind the scenes sneak peak at THREE of the consultation days I have done this year.  I'm mapping out my coaching services and my whole coaching experience, and you'll also get to hear from three private clients at the end of each consultation day. You'll discover;  Why 'FRESH EYES' on your business problems will uncover a TON of opportunities (and hidden money) How my coaching process works, and why we always fix first,...

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Episode 322 - Educating The Pet Industry with Mary Oquendo show art Episode 322 - Educating The Pet Industry with Mary Oquendo

The Poodle to Pitbull Pet Business Podcast

This weeks guest is the marvellous Mary Oquendo, who is helping to raise standards in the pet industry through her Pawsitive Educational Training platform.  Mary was born and grew up in Yonkers with her three brothers. She went to high school, dropped out of college got pregnant and married at a very young age.  She was a stay at home mom for a long time, until she started working as a bather at a local Petco. 2 days into the role, she had the opportunity to train to be a groomer, which she grabbed with both hands.  18 months later Mary was ready to branch out on her own and...

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Episode 321 - Pet Business Fright Night Halloween Special  show art Episode 321 - Pet Business Fright Night Halloween Special

The Poodle to Pitbull Pet Business Podcast

Get ready for a pet business ghost story, as we identify what scares you silly when it comes to your pet business?  In this creepy themed show, Dom shares two defining (and very scary) pet business incidents that left him paralysed with fear and afraid for the future.  He also, shares what he did to 'scare-proof' his business  for the future... Tune in to discover;  Why Dom thinks there are potentially scary times ahead for the pet industry Why those pet care businesses who aren't targetting affluent dog owners, or practising premium pricing, follow up, have the...

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Episode 320 - A Backstage Pass to IBPSA FLOW Conference: Part Two show art Episode 320 - A Backstage Pass to IBPSA FLOW Conference: Part Two

The Poodle to Pitbull Pet Business Podcast

Get ready for part two of my behind the scenes at the International Boarding and Pet Services Associations FLOW Conference! This week I'm talking to another bunch of awesome pet industry movers and shakers.  Tune in to discover; Awesome Staffing and Hiring tips from recruitment specialist Joe Latona from WalkerScout. How Amy Hillis won the Industry Leader award for her inspiring leadership with the PACCC organisation. What Eve Molzhon is hoping to achieve with her brilliant Dog Handler Academy program How the award winning Claire Cronin and the awesome Live Oak Bank team can help you...

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Episode 319 - A Backstage Pass to IBPSA FLOW Conference: Part One! show art Episode 319 - A Backstage Pass to IBPSA FLOW Conference: Part One!

The Poodle to Pitbull Pet Business Podcast

In early October I delivered my How to Disnify Your Pet Business presentation at the International Boarding and Pet Care Services FLOW conference in Orlando, and while I was there I met a bunch of awesome speakers, vendors and attendees...  ...and in this weeks podcast, YOU get to meet a bunch of the guys I grabbed an interview with!  Tune in to discover;  Why Dan Poirer's PackPro makes it easier for facililty owners to train up their staff members to raise the standard of care, AND increase staff retention. Why first time exhibitor Dr Jenn the Vet has created a healthy pet...

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Episode 318 - Creating and Franchising the Disneyland of Doggy Daycares with Gary Khachatryan show art Episode 318 - Creating and Franchising the Disneyland of Doggy Daycares with Gary Khachatryan

The Poodle to Pitbull Pet Business Podcast

If you've ever wondered what a truly Disnified doggy daycare looks like, then you need to listen to this weeks guest Gary Khachatryan,  the CEO of South Park Doggieland. Gary grew up in Armenia and was fearful of dogs as a child, before moving to the USA when he was 10 years old. He had a number of sales jobs, before working for a fortune 500 company for seven years.  Then he followed his passion for dogs and opened his first daycare 13 years ago in Downtown Los Angeles, before opening his second location 5 years later.  During the pandemic Gary had the brainwave to introduce...

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Episode 317  - Surviving, Hiring and Disnifying in your Pet Business! show art Episode 317 - Surviving, Hiring and Disnifying in your Pet Business!

The Poodle to Pitbull Pet Business Podcast

Do you know the fastest way to spread the word about your amazing pet services?  It’s to connect and build relationships with other pet businesses, who can connect you with their audience.    Collaborations can be very cool and profitable IF you connect with the right people whose values align with yours.    This strategy works for doggy daycare owners, dog walkers trainers and groomers. It worked when I ran my dog adventure and training business, and works for me now!   So, when I get the chance to work on a project with another pet professional who I respect...

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This weeks guest is Charles Countryman who along with wife Laura, runs K9-Culture, a 53,000 square foot,premier boarding and training facilty in Carrollton, Texas. 

Charles grew up in North Idaho, and joined the Army two weeks after leaving high-school. He eventually wanted to be a police officer so joined as an MP.

Despite not wanting to travel, Charles ended up leaving basic training and ending up in Panama, he also saw Korea, Japan, the Gulf, and spent six-months in Somalia where he ended up in an accident that cost him the loss of a lot of his hearing. 

He left the army, met Laura and they settled in Orlando, Florida where he started a sales job in the heavy equipment industry, eventually working his way up to National Sales Manager and COO. 

When the kids grew up they got a cattle dog puppy who loved herding his grandchildren,which sparked off a love of training, and a dream of running a training business. 

A few changes at work meant Charles has the opportunity to leave, and despite everyone telling him he was he was crazy, he and Laura decided to go all in with their own dog training business. 

They moved to Dallas, Texas where Charles worked for another training company before going all in with K9-Culture, the largest board and train facilty in Texas. 

The journey started with just Charles, Laura and a dog agressive Blue-Heeler called Hank, now they have 30 staff, 15 trainers, and multiple board and train programs running, weekly classes, a luxury boarding kennel, grooming services and a retail offering under the K9-Culture roof.  

In this compelling and honest interview you will discover;

  • How Charles initially advertised his business, and why he still invests A LOT of time, money and energy on marketing his training services. 
  • Why looking for ability and attitude, is more important than previous dog training experience when hiring staff
  • How systemising everything at K9 Culture has enabled massive and rapid growth, whilst also maintaining incredibly high standards 
  • Why putting the dogs welfare first and making training FUN, is the best way to grow a dog training business.
  • How the first human agressive case dog case they ever trained ended up being a ring bearer at the owners wedding!
  • Why Crunching numbers is crucial when adding new services, IF you want them to be profitable.
  • And....why Charles had to be sober to secure a first date with Laura, his wife of 25 years! 

Charles also shares some powerful insights into the common mistakes dog owners are make by trying to exhaust their dog, when they should be trying to fulfill their dog. 

This is a really entertaining and inspiring interview. Check it out now! 

To find out more about Charles and K9-Culture click here now

To get access to £1997 worth of FREE pet business marketing materials click here now

To find out about Dom's USA tour of his Grow Your Pet Business FAST! seminar click here now

You can grab a copy of Dom's brand new book How to Disnify Your Pet Business, click here to get your copy now