Episode 290 - Running the Biggest Boarding and Dog Training Facilty in Texas, with Charles Countryman of K9 Culture
The Poodle to Pitbull Pet Business Podcast
Release Date: 03/10/2023
Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities
The Poodle to Pitbull Pet Business Podcast
Ever wondered why the top business owners in any industry attend a mastermind every quarter? How can stepping into a hot seat in front of fellow owners change your business perspective? And what surprising lessons do you learn when you stop working in the business and start working on it? In this episode, I’m bringing you along for a unique peek behind the scenes of not one, but two mastermind meetings. In the beautiful city of Annapolis, I hosted my first ever USA Elite mastermind meeting where you’ll get to hear from members like Kim from Fetch Dog Resort, Kim and...
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398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business!
The Poodle to Pitbull Pet Business Podcast
Are you hiring with confidence or just simply hoping for the best? Do you ever worry what would happen if your whole morning crew called in sick? Can you use automation to attract better staff and save your sanity? In this episode, I’m sharing highlights from the first ever Pet Care Staffing Summit - a game-changing event for dog daycare, boarding, grooming, and pet retail businesses that need to build better teams. We hear first from Eve Molzhon who opens up about the chaos that led her to finally bring on a virtual assistant. Next up is Allison Jacobs, who delivers a hard truth about...
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Episode 397 - How to Be Your Dog's Superhero: Behind the Scenes at a Book Club Discussion with Jamie Engerdahl
The Poodle to Pitbull Pet Business Podcast
Something different in this weeks special episode, where I’m the guest - not the host! Amazing dog trainer Jamie Gerald invited me to join her international dog trainer book club to talk about my very first book, How to Be Your Dog’s Superhero. What followed was a fantastic discussion about why real connection beats control, and how playing with your dog (yes, on your hands and knees!) can radically transform behaviour and bond. I share the story behind writing the book, the early mistakes I made as a dog walker, and why building a superhero-level relationship with your dog...
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Episode 396 - Stop the Pet Biz Payroll Bleed: How to Slash Labour Costs and Boost Profitability with Sean Felty
The Poodle to Pitbull Pet Business Podcast
Could your staffing costs be draining your profits? How do you scale pet care services without multiplying mistakes? What’s the easiest way to increase profitability without adding more clients? In this episode, I sit down with Sean Felty from Greenlin Pet Resorts - owner of six busy facilities and founder of Next Tree Strategies - to talk about how he’s helping pet care businesses plug their biggest profit leak: labour inefficiency. Sean shares how one payroll misstep at his own company sparked the creation of a labour benchmarking system that’s now saving operators thousands per pay...
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Episode 395: Why a Better Team Means Bigger Profits In Your Pet Business
The Poodle to Pitbull Pet Business Podcast
Do you want a pet business that makes money without running you into the ground? What’s the difference between a business that grows efficiently—and one that just gets busier? And how can better systems set you free while boosting your bottom line? In this episode, I’m joined by Josh Hightower, who shares how pet business owners can create a scalable, automated hiring funnel that attracts, qualifies, and converts great staff. Josh explains how to treat hiring like a sales process—complete with lead magnets, automation, and pre-qualification steps that save you hours and help you...
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Episode 394: Pet Care Staffing Summit Preview: How to Fix Your Pet Care Hiring Problem
The Poodle to Pitbull Pet Business Podcast
Are your staff stuck at a dead end with no room to grow? Could a simple enrichment tweak transform your team’s motivation and retention? What if the key to attracting A+ hires was hiding in plain sight on your website? In this special Pet Care Staffing Summit preview episode, I’m joined by two fantastic guests -Tim Jackson and Joe Latona - who share the strategies they’re using to fix common hiring headaches in the pet industry. First up is Joe Latona from WalkerScout, who outlines the five crucial pieces every pet business owner needs in place to build a high-performing team. From...
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Episode 393: The 2025 Pet Care Staffing Summit is on! Fix Your Hiring Nightmares Once and for All
The Poodle to Pitbull Pet Business Podcast
Are you tired of posting job ads only to hear crickets… or worse, getting flooded with unqualified applicants who disappear after two shifts? Why does it seem like every other business is poaching the best employees while you’re stuck with a revolving door of unreliable hires? And most importantly—what can you do to fix it? The hiring crisis in pet care is real. Business owners are stretched thin, juggling marketing, operations, and an endless cycle of recruiting and retraining. But what if hiring didn’t have to be this hard? That’s why I’m hosting the first-ever Pet Care Staffing...
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Episode 392 - Dom’s Five Step Guide to Pet Business Glory
The Poodle to Pitbull Pet Business Podcast
Are you relying too much on social media to attract clients? What’s the secret to getting the best customers to refer you to their friends? And how can you ensure your business evolves in a way that keeps YOU profitable and happy? In this episode, I share the next five pet biz rules that will help you build a more profitable, stress-free, and future-proofed business. I recently attended a mastermind, where I mapped out the next steps for my own business - focusing on what I enjoy, what actually works, and what needs to change. I also dive into why in this digital age we live in, offline...
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Episode 391: Simple Pet Business Sales Secrets with Adam Delderfield
The Poodle to Pitbull Pet Business Podcast
How do successful entrepreneurs make BIG breakthroughs in their pet business? More to the point, are you getting the help you need to elevate your thinking (and your vision, for where your business will go next?) See, for Dom this week has been all about helping others to move forward, AND I've been getting some help with my business challenges too. Many pet business owners are too stubborn or stupid to invest in the help they need. I regularly invest in coaching, consulting and masterminds, and this week after hosting my own mastermind I spent the day in Southampton with a...
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Episode 390 - Elevating Your Dog Daycare Business with Eve Molzhon
The Poodle to Pitbull Pet Business Podcast
Are you struggling to keep up as your pet business grows? Worried that hiring more staff will lead to more headaches, not more profit? Curious about the strategies top pet business owners use to scale with confidence? In this episode, I sit down with Eve Molzhon from Dog Handler Academy to break down the game-changing strategies pet business owners can use to scale their operations while keeping control, profitability, and sanity intact. We uncover what works (and what doesn’t) when it comes to growing a sustainable, high-profit pet business such as expanding to multiple locations,...
info_outlineThis weeks guest is Charles Countryman who along with wife Laura, runs K9-Culture, a 53,000 square foot,premier boarding and training facilty in Carrollton, Texas.
Charles grew up in North Idaho, and joined the Army two weeks after leaving high-school. He eventually wanted to be a police officer so joined as an MP.
Despite not wanting to travel, Charles ended up leaving basic training and ending up in Panama, he also saw Korea, Japan, the Gulf, and spent six-months in Somalia where he ended up in an accident that cost him the loss of a lot of his hearing.
He left the army, met Laura and they settled in Orlando, Florida where he started a sales job in the heavy equipment industry, eventually working his way up to National Sales Manager and COO.
When the kids grew up they got a cattle dog puppy who loved herding his grandchildren,which sparked off a love of training, and a dream of running a training business.
A few changes at work meant Charles has the opportunity to leave, and despite everyone telling him he was he was crazy, he and Laura decided to go all in with their own dog training business.
They moved to Dallas, Texas where Charles worked for another training company before going all in with K9-Culture, the largest board and train facilty in Texas.
The journey started with just Charles, Laura and a dog agressive Blue-Heeler called Hank, now they have 30 staff, 15 trainers, and multiple board and train programs running, weekly classes, a luxury boarding kennel, grooming services and a retail offering under the K9-Culture roof.
In this compelling and honest interview you will discover;
- How Charles initially advertised his business, and why he still invests A LOT of time, money and energy on marketing his training services.
- Why looking for ability and attitude, is more important than previous dog training experience when hiring staff
- How systemising everything at K9 Culture has enabled massive and rapid growth, whilst also maintaining incredibly high standards
- Why putting the dogs welfare first and making training FUN, is the best way to grow a dog training business.
- How the first human agressive case dog case they ever trained ended up being a ring bearer at the owners wedding!
- Why Crunching numbers is crucial when adding new services, IF you want them to be profitable.
- And....why Charles had to be sober to secure a first date with Laura, his wife of 25 years!
Charles also shares some powerful insights into the common mistakes dog owners are make by trying to exhaust their dog, when they should be trying to fulfill their dog.
This is a really entertaining and inspiring interview. Check it out now!
To find out more about Charles and K9-Culture click here now
To get access to £1997 worth of FREE pet business marketing materials click here now
To find out about Dom's USA tour of his Grow Your Pet Business FAST! seminar click here now
You can grab a copy of Dom's brand new book How to Disnify Your Pet Business, click here to get your copy now