170: How To Amplify Your Customer Experience And Make More Revenue With Holly Jackson & Kevin Bees, Profit Maximisation Expert
Release Date: 06/14/2023
Leading To Profit
In this episode of Leading to Profit, Petar Lackovic, founder of The Sales Institute Australia and creator of the Reverse Selling Method™, shares his transformative approach to sales. Tailored for business owners and sales professionals, especially in Australia, Petar discusses how integrating emotional intelligence with strategic frameworks can enhance sales performance, shorten sales cycles, and boost profitability. Listeners will gain insights into shifting from traditional sales tactics to a more empathetic and effective methodology. With over three decades of experience, Petar has built...
info_outlineLeading To Profit
In this episode of Leading to Profit, we sit down with Chelsea Pottenger, Founder and Director of EQ Minds, to explore practical strategies for enhancing mental health and performance in the workplace. Chelsea shares her journey from corporate burnout to becoming a leading mental health advocate, offering insights that are especially valuable for Australian business owners aiming to foster a resilient and productive team culture. Chelsea Pottenger is a psychology postgraduate, accredited mindfulness and meditation coach, and author of The Mindful High Performer. After experiencing severe...
info_outlineLeading To Profit
In this episode of Leading to Profit, we sit down with serial entrepreneur Joe Zentymer, founder of Snaggletooth Goby, to unpack the systems, leadership insights, and real estate strategies that drive sustainable business growth. If you're an Australian business owner looking to scale, streamline operations, or build stronger teams, Joe’s practical wisdom and candid approach will give you a fresh perspective on creating a business that thrives in any industry. With over 20 years of entrepreneurial experience across sectors like food manufacturing and fitness, Joe specialises in building...
info_outlineLeading To Profit
Chris Beks—an award-winning founder of Ceebeks Business Solutions for GOOD—reveals how to scale a profitable business without sacrificing soul. With over 40 years of experience as an accountant, financial planner, mortgage broker, and business advisor, Chris shares how he’s built a thriving, award-winning firm that balances profitability with purpose. Australian entrepreneurs will gain practical insights into creating a business that works for them, not the other way around. Chris Beks is a seasoned business expert with over four decades of experience in accounting, financial...
info_outlineLeading To Profit
In this Leading to Profit episode, Diana Hooker–Neuro Encoding Specialist and financial strategist–reveals how to delete mental blocks sabotaging your growth. Diana Hooker is a multifaceted professional dedicated to empowering individuals and businesses to reach their full potential. As a Neuro Encoding Specialist, she leverages neuroscience-backed techniques to help clients reprogram their internal dialogue and build resilience. With experience and knowledge in accounting and tax preparation, Diana provides strategic financial guidance, ensuring her clients' businesses are compliant and...
info_outlineLeading To Profit
In this episode of Leading to Profit with Kevin Bees, we welcome Joe Pane, a leading expert in human behaviour and emotional fitness. Joe delves into the principles of his bestselling book, Courage to BE YOU–Your Guide to Mastering Uncertainty, offering strategies for business owners to navigate uncertainty and build resilience. Joe Pane—a human behaviour specialist and author of Courage to BE YOU – reveals how emotional fitness creates resilient leaders who outperform in chaos. Discover the framework used by 7,000+ coaches to turn uncertainty into a competitive advantage. Key...
info_outlineLeading To Profit
Kevin Bees speaks with Alan Stevens, internationally renowned profiling and communication specialist and creator of the Rapid Trait Profiling system—a world-leading method for reading people through facial features, micro-expressions, and body language. Whether you want to boost your influence, improve team communication, or simply become a better human, this episode is packed with practical tools and insights. With clients like Disney Films, Gillette, and the Australian Federal Police, Alan shares how understanding human behaviour is a game-changer in business, parenting, sales, and...
info_outlineLeading To Profit
Former UFC fighter Clifford Starks reveals how his Fighter’s Formula—aligning mind, heart, and skillset—can transform your leadership and resilience. Learn to thrive under pressure, reframe challenges, and build unshakable confidence. In this episode of Leading to Profit with Kevin Bees, Clifford Starks, former UFC fighter and Martial Arts Hall of Famer, shares how the principles that guided his success in the ring can be applied to business and personal development. Clifford discusses his "Fighter's Formula," a framework emphasising the alignment of mind, heart, and skillset to...
info_outlineLeading To Profit
In this episode of Leading to Profit with Kevin Bees, we sit down with Richard White, founder and CEO of Fathom.video, to explore how AI is transforming the way businesses conduct meetings. Tune in to discover how integrating AI tools like Fathom.video can revolutionise your business meetings and drive profitability. Richard shares insights into Fathom's journey—from its inception in 2020 to becoming a leading AI meeting assistant that records, transcribes, and summarises calls across platforms like Zoom, Google Meet, and Microsoft Teams. With a focus on enhancing productivity and...
info_outlineLeading To Profit
This episode is a must-listen for business leaders to learn actionable strategies for scaling ventures, fostering team loyalty, and navigating crises without layoffs. Discover why David’s empathy-driven leadership and his financial drive long-term success in his business. David Steele is the visionary CEO and co-founder of One Wealth Advisors, a $1 B+ independent RIA firm simplifying financial lives through holistic wealth planning and investment strategies. A serial entrepreneur and strategic leader, he drives innovation across industries, from wealth management to hospitality as...
info_outlineHolly Jean Jackson, Revenue and Performance Consultant, Speaker, Podcast Host, Author, and founder of Business Builder Throw Down.
Her career spans from technology to communications as well as organizational change, public relations, and content strategy.
She has a holistic approach to business and as such, she is a black belt in karate and has played in Carnegie Hall as first chair clarinet.
In today’s show Holly shares:
- Develop more revenue, plug the profit holes, and amplify customer experience.
- How to overcome the competition by putting yourself in your customer's shoes, and giving them a better experience
- How to help your clients get over ‘buyers remorse’
- The power of client gifts, and handwritten notes to delight your customers along the way.
- How you can DELIGHT your customers, and create phenomenal experiences.
- Why you should be OBSESSED with resolving your client's problems.
- Why you should look at data points along the customer journey.
- How you can reach 50 million homes in 40 countries & also 1 million downloads per month.
- How to maximise profitability if you are promoting a business book… hint, it is not through book sales.
- The importance of going out of your comfort zone in business if you want growth and success.
- A powerful lesson Holly learned from Sean Stephenson
- Her life-changing question: What legacy do you wish to be remembered for?
- How to get in tune with your superpower… by asking your friends “what do you think my superpower in business is?” And listen to what they have to say; get clear on your 4 core values; and take an inventory of what inspires you.
- Her non-negotiable morning routine: Meditation, Affirmation, Oracle Cards, Journal & Exercise, including rock climbing.
- How to schedule your day, with the ‘perfect day formula’.
- What are you waiting for? Take action today by identifying what baby step can you start with.
- And much more.
Resources mentioned in todays show:
https://hollyjeanjackson.com/
https://www.linkedin.com/in/
Book in a call for Author's Ignited: https://businessnetworkchat.
Book in a call for Broadcast MM: https://businessnetworkchat.
Book: Never lose a customer again
Movie: What about Bob?
If you would like more insights on profit maximization for your business
visit www.ProfitHive.com.au