Leadership + Accountability for Manufacturing Managers: Using 360-Degree Feedback to Strengthen Self-Awareness and Improve Team Performance with Brian Houp #88
Release Date: 04/05/2023
Manufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You’ll...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! How do you turn a one-machine operation into a thriving business? Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken’s unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business,...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing plants, the same leadership action can motivate one employee and overwhelm another. Why? It comes down to brain science, communication skills, and how leaders show up under pressure. In this episode, guest Falisha Karpati shares insights on manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, it often feels like nothing matters more than performance. Leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But performance alone rarely drives real career growth. If you want to advance in manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome back to Kathy Miller, Women in Manufacturing Hall of Fame member and former leader at General Motors, Delphi, and Rolls-Royce. She is the author of MORE Is Better, which provides practical frameworks for frontline plant leaders. In this episode, Kathy shares insights on...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Strong manufacturing leadership isn’t just about process improvement or hitting production targets. It’s about how we show up for people on the shop floor. And real leadership growth often starts with leaning into discomfort. In this episode, Reggie Davis, founder of UpLift...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Are you leading like a thermometer or a thermostat? If you find yourself reacting to problems instead of setting the tone for your team, you may be acting like a thermometer. With the right mindset, you can become a thermostatic leader who creates stability, clarity, and accountability on...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! If you want to change your results, you need to change your approach. In this episode, Maggie Harlow, co-owner of Signarama Downtown in Louisville, Kentucky, shares insights on manufacturing leadership, problem-solving, and employee engagement for Operations Managers, Production...
info_outlineTo understand and improve our own behavior, we need feedback. But getting—or giving—authentic, actionable feedback isn’t always easy, especially in a fast-paced industry like manufacturing. In this podcast, I’m joined by my friend Brian Houp, a leadership development coach based in Louisville, Kentucky. One of his primary areas of expertise is 360 Feedback, which he uses to help executives and their teams improve behavior. In this episode, Brian talks more about the importance of feedback—and “feed forward!”—plus shares insight into 360-Degree Feedback and how leaders can harness the power of feedback and use it to strengthen their organization.
2:15 – Feedback is more than a buzzword
2:44 – 360 Feedback is based around the individual and getting a stronger understanding of how others in your organization see you as a leader or team member
3:49 – How feedback is set-up and delivered can make a huge difference between having a negative or positive experience
4:44 – Confidentiality also plays a big role in 360 Feedback and only other type of constructive criticism
6:56 – As a leader, if you don’t tell someone you want them to improve their behavior, then they have no idea of knowing there is an issue or area or improvement
7:24 – Feedback focuses on the past, but you can also look toward the future by giving feed forward and offering specific suggestions or advice others can use to improve their behavior
9:00 – To encourage others to share feedback, sometimes you need to think about the language and phrasing you’re using when asking for feedback
10:36 – You should also consider who you’re asking for feedback, and who in your organization you should talk to get the best feedback about a certain team member or problem on the floor
11:30 – People show up differently in front of different people, so be sure to get a wide range of feedback from different people, like executive, team members, or even vendors or clients who frequently interact with someone
14:55 – When you get feedback about your own behavior, take some time to digest and analyze it, but also get back out on the floor with your team and observe to get a stronger idea of what the feedback is talking about
16:44 – Sometimes, all you need is a new or fresh context
17:35 – It’s natural to feel nervous or even scared about hearing feedback
18:16 – Many leaders focus on their team members who need the most improvement, but don’t forget to also give feedback to the stronger members of your organization to help them get to the next level
20:00 – To get the best feedback, your whole team or organization needs to commit, especially supervisors and others in leadership positions
22:07 – Getting good feedback often also requires time and patience
25:41 – With feedback, you get what you give
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