When Should I Hire My First Sales Person?
SMB Community Podcast by Karl W. Palachuk
1.) MSP Question of the Week When should I hire my first sales person? --- 2.) Smart Person - Brianna Haun Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, shifting a mindset, or creating something new, ignite my soul... --- 3.) Notes on the News Google Anti-trust, Microsoft protects customers from lawsuits resulting from AI use, and GDP Growth beats expectations and Medicare spending has been level since 2010! --- Resources and Links: Kernan...
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Burned by the “Big Guys” with Jason Miller of BitLyft
SMB Community Podcast by Karl W. Palachuk
In this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft. Have you ever been lured in by a big-name vendor, only to discover their definition of services didn't quite match your expectations? Tune into "Burned by the Big Guys" as we dissect real-life stories of vendor disappointments and uncover the discrepancies that often lie beneath polished pitches. In this episode we’ll share what questions to ask vendors, how to spot red flags, and provide an overview of what should actually be part...
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What is EOS?
SMB Community Podcast by Karl W. Palachuk
1.) MSP Question of the Week What the heck is EOS? We break down Entrepreneurial Operating System. Recommended reading: --- 2.) Five Minutes with a Smart Person - Lisa Shorr Host James sits down with Lisa Shoor and discuss the importance of "soft skills" --- 3.) Notes on the News Microsoft breaks its own rule for licensing. ...and a follow up on Remote vs. In-Office Resources and Links: Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ! Our Social Links:
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What's Best--Remote or In The Office?
SMB Community Podcast by Karl W. Palachuk
1.) MSP Question of The Week Do your workers come into the office, work remote or hybrid? --- 2.) Five minutes with a Smart Person Host Karl sits down with Kathryn Rose of ChannelWise. Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getWise, channelWise) that provide business owners and professionals in targeted markets, access to thousands of vetted executives, coaches/mentors, education and resources that accelerate business or career growth. She is a former Wall Street executive sales leader and an author of 9 books. She has been...
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Social Events with MSP Clients
SMB Community Podcast by Karl W. Palachuk
Segment One: The MSP Question of the Week Do you attend social events with clients? --- Segment Two: Notes on the News ChatGPT is getting alarmingly less accurate! This is huge. --- Kernan mastermind September 28-29 - Scottsdale, AZ: or Our Social Links:
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MSP Events
SMB Community Podcast by Karl W. Palachuk
Segment One: The MSP Question of The Week How many shows should an MSP attend in a year? --- Segment Two: Minutes with A Smart Person - Jake Gregorich Host James sits down with Jake Gregorich of Lyra Technology Group and discuss sales and marketing philosophies. Jake oversees revenue generation for Lyra Technology Group. He joined the team in 2023 to help grow people, increase collaboration among Lyra companies, and serve as a resource to help drive revenue growth. Prior to Lyra, Jake worked with MSPs including Impact Networking, Ntiva, and Equilibrium IT. He also served as an...
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Businesses Don't Fail
SMB Community Podcast by Karl W. Palachuk
For this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person. Five Minutes with a Smart Person - Double Feature! First up: Larry Mandelberg is a consultant, speaker and author with “more than 150 years of combined business experience.” A natural problem solver, Larry represents the 5th generation of his family’s business. He started working at a young age where he learned from his father before and after school. Larry is an effective catalyst for change who has solved intractable problems and achieved new levels of...
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The IT Magnificent Seven
SMB Community Podcast by Karl W. Palachuk
Segment One: MSP Question of the Week/Notes on the News We combine our two segments-- With Twitter X's arrival (and departure, which social media should MSPs be using? We compile a list of our social media necassities for MSPs and how to take advantage of it. And...Is our industry dominated by the “Magnificent Seven?” Reuters: “The outsized gains have come with big earnings expectations for the seven companies: Apple (AAPL.O), Microsoft (MSFT.O), Alphabet (GOOGL.O), Amazon (AMZN.O), Nvidia (NVDA.O), Tesla (TSLA.O) and Meta Platforms (META.O). BofA Global Research projects they will...
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Marketing for the MSP with Charlene Ignacio
SMB Community Podcast by Karl W. Palachuk
Today Hosts James welcomes our guest co-host: Charlene Ignacio! Being from Hawaii, she makes friends everywhere she goes. What you see online is what you get in person. She serves as a multi-industry CEO, speaker, author, serial entrepreneur for, business results Coach and is also a 2nd Degree Black Belt in Judo, and Black Belt Lean Six Sigma Certified. She is also the CMO at ChannelMastered and CEO of --- Segment One: MSP Question of the Week What can MSP’s do to market their business with little or no budget? --- Segment Two: What Are You Up To? Catch James and Charlene...
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Generative AI's Impact
SMB Community Podcast by Karl W. Palachuk
Segement One: MSP Question of the Week From Janet Schijns, a question and a survey: "Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. For example: By using Generative AI to create your marketing materials, better select ideal customers, customized dev work, customer support, or other tasks that AI can do to help lower your overall costs, does this actually result in a lower cost of serving the vendor product/solutions you distribute? Or will it have no impact?" --- Segment Two: Notes on the News New suggestions for...
info_outlineAmy B and Amy L talk about the economics of small business acquisition and what’s happening in the market.
Segment One: What are you up to?
We catch you up with the latest events.
Coaching with ChannelWise at the ChannelPartners Conference May 3rd -
https://www.channelwise.com/coaching-cafe
Find out more here: https://nsitsp.org/events/
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Segment Two: 15 Minutes with a Smart Person - Walter Crosby
Amy B speaks with Walter Crosby.
https://www.linkedin.com/in/walterlcrosby/
https://podcasts.apple.com/us/podcast/sales-cigars/id1567106056
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Segment Three: The Bell Curve and the MSP Question of the Week
Amy B and Amy L goes into depth on the "Bell Curve of Security"
MSP Question of the week: When you have hybrid remote workers, who is responsible for the home network connectivity?
Is the security of their home network your problem?
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