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92 The ABCs of a Great First Impression with Sylvie di Giusto

Mindfulness Manufacturing

Release Date: 05/31/2023

127 Stories for Leading with Curiosity and Empathy with Shane Zutz show art 127 Stories for Leading with Curiosity and Empathy with Shane Zutz

Mindfulness Manufacturing

What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success! In this episode, Shane shares stories highlighting the importance of curiosity, empathy, and leadership presence, and offers simple-yet-powerful strategies manufacturing leaders can put into action to build trust, accountability, and...

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126 Transforming Your Approach to Retention with Cara Silletto show art 126 Transforming Your Approach to Retention with Cara Silletto

Mindfulness Manufacturing

Are your team members “houseplants” or “trees?” It might sound like a strange question, but knowing the answer is the key to retaining your best employees, strengthening your team, and transforming your organization. In this episode, learn about identifying—and nurturing—your houseplant and tree team members, plus hear other great insights on improving retention, communicating with your team, and showing up as a more emotionally intelligent leader with guest Cara Silletto. Cara is the founder, president, and chief retention office of Magnet Culture, a partner in helping...

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125 Lessons for Saying Less and Learning More with Michael Bungay Stanier show art 125 Lessons for Saying Less and Learning More with Michael Bungay Stanier

Mindfulness Manufacturing

We all love giving advice! But when advice is your default as a leader, you can fall into an “advice trap” that actually crushes curiosity, creates disconnect, and prevents your team from finding productive outcomes. Bestselling author Michael Bungay Stanier (MBS) tackles this subject in his newest book The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever. In this episode, MBS shares some of the key lessons from the advice trap and his other books, including lessons and insights leaders can use to change their mindset, grow their curiosity, and create great new...

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124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht show art 124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht

Mindfulness Manufacturing

What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader. In this episode, take a journey through the steps of a greenfield site with Daniel Knecht! Dan is the solar project director for NSG Group, one of the world’s largest glass manufacturers. In his role, he focuses on strategic projects to support the renewal energy market. In this story-filled episode, Dan talks about his unique...

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123 The Tools You Need for Bridging the Uncertainty Gap with Jay Baer show art 123 The Tools You Need for Bridging the Uncertainty Gap with Jay Baer

Mindfulness Manufacturing

In manufacturing, retention and recruitment are two of the biggest challenges. To attract great talent and keep your best team members, you need to set yourself apart from the competition—and you can start by improving your response times! In this episode, join guest Jay Baer for a deep-dive into the tools and procedures you need to improve efficiency, strengthen your communications, and bridge the “uncertainty gap” in your organization. Jay Baer is a researcher and advisor specializing in business growth and customer experience. He’s also a seventh-generation entrepreneur, the...

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122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low show art 122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low

Mindfulness Manufacturing

Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment. In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why people matter most in your organization. Martin is the founder and CEO of On Plane Consulting, where he helps organizations transform and improve by building and leveraging their people capabilities. He also has over 20 years of human resources...

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121 Why We Need Storytelling on the Manufacturing Floor show art 121 Why We Need Storytelling on the Manufacturing Floor

Mindfulness Manufacturing

Stories resonate with people, which makes them a valuable tool for sharing information, seeking new outcomes and connecting with your team. So let’s bring more storytelling to the manufacturing floor! In this episode of Mindfulness Manufacturing, meet guest Trevor Perry. Trevor is an award-winning speaker, author, and perspective-changer, who uses his unique perspectives and love of storytelling to help others find their own light and improve their influence in the world. In this episode, Trevor shares his journey of finding his storytelling passion, and discusses why leaders should...

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120 How to Unlock Your High-Performance Potential with Mike Mooney show art 120 How to Unlock Your High-Performance Potential with Mike Mooney

Mindfulness Manufacturing

How can we bring more mindfulness to the manufacturing floor without comprising speed or efficiency? With a background as an award-winning senior executive for agencies, brands, and team properties in NASCAR, IndyCar, and Formula One racing, Mike Mooney knows all about speed! He now uses his unique background to help leaders accelerate culture, unlock potential, drive opportunity, and create traction. In this episode, Mike shares why humans are high-performance vehicles, and how leaders can use presence, intentionality, and curiosity to improve communicates, reach creative outcomes, and...

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119 Your Blueprint for Building Trust with Justin Patton show art 119 Your Blueprint for Building Trust with Justin Patton

Mindfulness Manufacturing

Trust is the antidote to so many common issues that can occur on the manufacturing floor. But how can you build trust—both in yourself and with your team? Find out in this episode of Mindfulness Manufacturing with guest Justin Patton! Justin is a certified speaker professional and leadership presence expert, who challenges leaders to reimagine how they lead, love, and communicate. He’s also the author of and the recently-released The High-Impact Manager: Your Blueprint for Bringing Out the Best in Your Team. In this episode, Justin talks about the vital role trust plays in improving...

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118 Why Compassion and Connection are the Keys to Transforming Manufacturing with Karin J. Lund show art 118 Why Compassion and Connection are the Keys to Transforming Manufacturing with Karin J. Lund

Mindfulness Manufacturing

The manufacturing industry just keeps getting greater—and it’s all thanks to passionate, mindful leaders who show up every day ready to engage their teams, improve their mindset, and create an environment where people love to work. One of these leaders is Karen J. Lund, a bestselling author and keynote speaker with a long career in the steel industry. Drawing on her experience in the steel industry, Karin now leads the team at G-Power Global, an organization she founded to inspires corporate and organizational entities to lead with compassion while continuing to focus on productivity,...

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In an interaction with someone new, you only have about seven seconds to make a great first impression. What can you do to make every second count? Find out in this episode with guest Sylvie di Giusto! Sylvie is a consultant, author, and international keynote speaker, who uses her years of corporate experience to help other professionals use emotional intelligence and conscious decision-making to change their behavior and find the best outcomes. In this episode, Sylvie joins me for a conversation about first impressions, overcoming biases, and why behavior and communications play a big role in setting yourself up for great conversations and exciting connections.

3:19 – In the first seven seconds of a new conversation, we all make up to eleven major decisions about the other person

4:21 – We all have unconscious biases, which are built on our past experiences

4:33 – One of these is confirmation bias, which is when we search for something to show that our initial opinion about someone was correct

4:47 – Another is anchoring bias, where we cannot get rid of information or perceptions we already have

5:04 – Overall, there are around 185 biases that influence our decisions every single day

6:11 – To form stronger relationships and get rid of biases, take a step back from your own mindset and stay curious in conversations with others

7:39 – In a diverse industry like manufacturing, first impressions are particularly important, and you will have interactions with a wide variety of people, from clients to your team on the floor

8:37 – First impressions are also especially important for women in the manufacturing industry, since it’s a traditionally male-dominated industry

10:24 – Instead of letting your gender drive other’s first impression of you, make sure they see your experience, expertise, skills, confidence, and leadership

11:53 – Making a strong first impression comes down to five elements, or the ABCDEs of making a good impression

12:00 - A is for appearance, or the way you look, dress, and present yourself

13:21 – B stands for behavior, which includes factors like your attitude, your charisma, and your mindset and ethics

14:15 – C is for communication, and this also includes your listening skills

15:44 – While making a first impression, it’s important to always do your best, even if you make mistakes in those first seven seconds

17:30 – Your reputation is what people say behind your back, not what they say to your face

18:05 – Authenticity is a lie

18:58 - You can show up different ways in different roles, but you are still the same person throughout your day

20:10 – Your core values don’t change throughout your day, but you just deliver them differently in different situations, like when interacting with your children or with your team on the floor

21:21 – The first 11 words of a conversation play a huge role in creating a first impression, but many of us waste them on small talk

22:00 – In the ABCDEs of first impression, the D refers to how your digital footprint and how you present yourself in the digital space like social media

24:22 – E is for environment, or how factors like your office space, car, and family reflect on you

25:00 – By focusing on factors you can control, like your appearance, you can take the steps toward making a strong first impression and forging great connections

Connect with Sylvie di Guisto

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