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92 The ABCs of a Great First Impression with Sylvie di Giusto

Mindfulness Manufacturing

Release Date: 05/31/2023

131 How to Take Your Team From Disconnected to Alignment with Mark Kenny show art 131 How to Take Your Team From Disconnected to Alignment with Mark Kenny

Mindfulness Manufacturing

When your team is aligned, it leads to more productivity, higher morale, and a healthier workplace . . . and on the flip side, a misaligned team can contribute to issues like high turnover or an inability to attract or keep great new team members. What can leaders do to enhance teamwork and bring more functionality to their organization? In this episode, Mark Kenny gives the solutions! Mark is a speaker, consultant, and expert in team building and leadership. He’s also the author of The Hippo Solution: Eliminate the Territorial Thinking and Unleash the Power of Teams, which focuses on how...

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130 Empowering Frontlines Leaders with Lessons from the Drive-Thru with Monica Rothgery show art 130 Empowering Frontlines Leaders with Lessons from the Drive-Thru with Monica Rothgery

Mindfulness Manufacturing

What does a Taco Bell drive-thru have to do with manufacturing? Fast-food and manufacturing have more in common than you might think—and in her newest book Lessons from the Drive-Thru: Real Life Wisdom for Frontline Leaders, former Taco Bell general manager Monica Rothergy shares real-life stories to help leaders lead with ease, authenticity, and vulnerability, whether they’re working in a drive-thru or a manufacturing plant. Monica recently came by the Mindfulness Manufacturing to talk more about her book and the career path that took her from a Taco Bell general manager to the first...

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129 Harnessing Productivity with More Mindfulness with Sarah Ohanesian show art 129 Harnessing Productivity with More Mindfulness with Sarah Ohanesian

Mindfulness Manufacturing

In manufacturing, there’s a big link between productivity and mindfulness—and shifting to a more mindful approach just might be the key you need to unlock your team’s productivity, decreasing burnout, and creating a happier workplace for all. Find out more in this episode with guest Sarah Ohanesian! Sarah is a professional keynote speaker and productivity consultant on a mission to fight burnout and increase happiness at work. She works with busy professionals who are career-driven but face work-life imbalance, stress, and overwhelm. In this episode, Sarah draws on her own experiences...

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128 Using People Power to Transform Organizations with Hugh Hornsby show art 128 Using People Power to Transform Organizations with Hugh Hornsby

Mindfulness Manufacturing

There’s power in your people—and if you learn to harness it, it can transform your organization! Learn more in this episode of Mindfulness Manufacturing with guest Hugh Hornsby, the vice president of Everflow Supplies. With a long career and a remarkable track record of turning around struggling businesses—and his own unique journey of surviving a life-changing head injury—Hugh has great stories and insights. In his episode, he shares more about the success of Everflow and his personal journey, and gives insights leaders can use to transform their hiring process, practice everyday...

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127 Stories for Leading with Curiosity and Empathy with Shane Zutz show art 127 Stories for Leading with Curiosity and Empathy with Shane Zutz

Mindfulness Manufacturing

What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success! In this episode, Shane shares stories highlighting the importance of curiosity, empathy, and leadership presence, and offers simple-yet-powerful strategies manufacturing leaders can put into action to build trust, accountability, and...

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126 Transforming Your Approach to Retention with Cara Silletto show art 126 Transforming Your Approach to Retention with Cara Silletto

Mindfulness Manufacturing

Are your team members “houseplants” or “trees?” It might sound like a strange question, but knowing the answer is the key to retaining your best employees, strengthening your team, and transforming your organization. In this episode, learn about identifying—and nurturing—your houseplant and tree team members, plus hear other great insights on improving retention, communicating with your team, and showing up as a more emotionally intelligent leader with guest Cara Silletto. Cara is the founder, president, and chief retention office of Magnet Culture, a partner in helping...

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125 Lessons for Saying Less and Learning More with Michael Bungay Stanier show art 125 Lessons for Saying Less and Learning More with Michael Bungay Stanier

Mindfulness Manufacturing

We all love giving advice! But when advice is your default as a leader, you can fall into an “advice trap” that actually crushes curiosity, creates disconnect, and prevents your team from finding productive outcomes. Bestselling author Michael Bungay Stanier (MBS) tackles this subject in his newest book The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever. In this episode, MBS shares some of the key lessons from the advice trap and his other books, including lessons and insights leaders can use to change their mindset, grow their curiosity, and create great new...

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124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht show art 124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht

Mindfulness Manufacturing

What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader. In this episode, take a journey through the steps of a greenfield site with Daniel Knecht! Dan is the solar project director for NSG Group, one of the world’s largest glass manufacturers. In his role, he focuses on strategic projects to support the renewal energy market. In this story-filled episode, Dan talks about his unique...

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123 The Tools You Need for Bridging the Uncertainty Gap with Jay Baer show art 123 The Tools You Need for Bridging the Uncertainty Gap with Jay Baer

Mindfulness Manufacturing

In manufacturing, retention and recruitment are two of the biggest challenges. To attract great talent and keep your best team members, you need to set yourself apart from the competition—and you can start by improving your response times! In this episode, join guest Jay Baer for a deep-dive into the tools and procedures you need to improve efficiency, strengthen your communications, and bridge the “uncertainty gap” in your organization. Jay Baer is a researcher and advisor specializing in business growth and customer experience. He’s also a seventh-generation entrepreneur, the...

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122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low show art 122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low

Mindfulness Manufacturing

Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment. In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why people matter most in your organization. Martin is the founder and CEO of On Plane Consulting, where he helps organizations transform and improve by building and leveraging their people capabilities. He also has over 20 years of human resources...

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In an interaction with someone new, you only have about seven seconds to make a great first impression. What can you do to make every second count? Find out in this episode with guest Sylvie di Giusto! Sylvie is a consultant, author, and international keynote speaker, who uses her years of corporate experience to help other professionals use emotional intelligence and conscious decision-making to change their behavior and find the best outcomes. In this episode, Sylvie joins me for a conversation about first impressions, overcoming biases, and why behavior and communications play a big role in setting yourself up for great conversations and exciting connections.

3:19 – In the first seven seconds of a new conversation, we all make up to eleven major decisions about the other person

4:21 – We all have unconscious biases, which are built on our past experiences

4:33 – One of these is confirmation bias, which is when we search for something to show that our initial opinion about someone was correct

4:47 – Another is anchoring bias, where we cannot get rid of information or perceptions we already have

5:04 – Overall, there are around 185 biases that influence our decisions every single day

6:11 – To form stronger relationships and get rid of biases, take a step back from your own mindset and stay curious in conversations with others

7:39 – In a diverse industry like manufacturing, first impressions are particularly important, and you will have interactions with a wide variety of people, from clients to your team on the floor

8:37 – First impressions are also especially important for women in the manufacturing industry, since it’s a traditionally male-dominated industry

10:24 – Instead of letting your gender drive other’s first impression of you, make sure they see your experience, expertise, skills, confidence, and leadership

11:53 – Making a strong first impression comes down to five elements, or the ABCDEs of making a good impression

12:00 - A is for appearance, or the way you look, dress, and present yourself

13:21 – B stands for behavior, which includes factors like your attitude, your charisma, and your mindset and ethics

14:15 – C is for communication, and this also includes your listening skills

15:44 – While making a first impression, it’s important to always do your best, even if you make mistakes in those first seven seconds

17:30 – Your reputation is what people say behind your back, not what they say to your face

18:05 – Authenticity is a lie

18:58 - You can show up different ways in different roles, but you are still the same person throughout your day

20:10 – Your core values don’t change throughout your day, but you just deliver them differently in different situations, like when interacting with your children or with your team on the floor

21:21 – The first 11 words of a conversation play a huge role in creating a first impression, but many of us waste them on small talk

22:00 – In the ABCDEs of first impression, the D refers to how your digital footprint and how you present yourself in the digital space like social media

24:22 – E is for environment, or how factors like your office space, car, and family reflect on you

25:00 – By focusing on factors you can control, like your appearance, you can take the steps toward making a strong first impression and forging great connections

Connect with Sylvie di Guisto

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