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Authentic Leadership in Manufacturing for Manufacturing Supervisors: Turning Relationships into Real Results with Kathy Miller #101

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Release Date: 10/04/2023

Three Questions That Turn Three Questions That Turn "We Told Them" Into "We Got It Done" | Manufacturing Team Leadership | Ep. 178

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

🎁 Free: 10 great questions to ask your leadership and drive engagement →  Connect with Trevor:  LinkedIn 👉  Website 👉   Have you ever walked past your visual management boards and still not been able to tell if your team is winning? Trevor takes you inside a global food company where executives kept saying "we told them the standards" and supervisors kept saying "we need more clarity." Both were right. Neither was fixing the board. Inspired by Shane Zutz's High Impact Leadership newsletter, Trevor unpacks why accountability is usually a clarity problem in...

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The Unwritten Rule That Quietly Ran His Whole Plant with Ryan Forte │ Manufacturing Team Leadership │ Ep. 177 show art The Unwritten Rule That Quietly Ran His Whole Plant with Ryan Forte │ Manufacturing Team Leadership │ Ep. 177

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor"  LinkedIn 👉  Website 👉  What if the hardest person to lead in your plant is you? Trevor sits down with Ryan Forte, Owner of Jefferson Metal Products, whose team had quietly built one unwritten rule: keep the boss happy. Ryan introduces the five-step curiosity model — a new way to think about manufacturing team leadership that starts with getting curious about yourself first. When Ryan made that shift, his culture changed, his people grew, and turnover at the plant dropped...

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Why Write-Ups Break Trust and What to Do Instead | The Accountability Gap | Ep. 176 show art Why Write-Ups Break Trust and What to Do Instead | The Accountability Gap | Ep. 176

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor: LinkedIn: Website: Have you ever written up an employee and felt sick the second they walked out of the office? Trevor unpacks the third gap in the Manufacturing Greatness framework: the Accountability Gap. He walks through what happens when leaders skip the conversation and go straight to progressive disclipine, and the three questions that turn pressure into partnership.

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Culture of Ownership in Manufacturing: How Owners Stop Being the Bottleneck with Josh McKain | Ep. 175 show art Culture of Ownership in Manufacturing: How Owners Stop Being the Bottleneck with Josh McKain | Ep. 175

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

🎁  Free: 10 great questions to ask your leadership and drive engagement → When was the last time you went on vacation and didn't check your phone?   Trevor sits down with Josh McKain, founder of Throughput Mastery, to unpack why manufacturing owners get stuck putting out every fire, and the three-part framework for building a culture of ownership: create the environment, model the standard, install the system. Ownership isn't a personality trait. It's a structural condition you can design for.   Connect with Josh: LinkedIn: Website:  

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When 'You Should Just Know' Stops Working | Communication Skills #174 show art When 'You Should Just Know' Stops Working | Communication Skills #174

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Have you ever assumed your team should just know what you expected, and watched the project go sideways anyway? In manufacturing, the expectation gap between what leaders think is expected and what teams actually understand drives missed deadlines, rework, and six-figure mistakes. Most of...

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Silencing Self-Doubt and Leading with Confidence with Jenn Donahue #173 I Labor Shortage in Manufacturing show art Silencing Self-Doubt and Leading with Confidence with Jenn Donahue #173 I Labor Shortage in Manufacturing

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest threat to your production efficiency, workforce development, and manufacturing productivity was not a supply chain disruption or a failed kaizen event — but the voice inside your own head? On this episode of Manufacturing Greatness, learn more with...

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Workforce Development and Leadership Development: The Showing Up Gap That Is Undermining Your Manufacturing Productivity #172 show art Workforce Development and Leadership Development: The Showing Up Gap That Is Undermining Your Manufacturing Productivity #172

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! Most manufacturing leaders believe that if they were clear, the message landed. But there is a gap that almost no one sees — the distance between how you think you show up and how your team actually experiences you. In this episode of Manufacturing Greatness, Trevor...

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Lean Manufacturing Leadership for Plant Managers: Why Kaizen Fails Without Curiosity with Dr. Debra Clary #171 show art Lean Manufacturing Leadership for Plant Managers: Why Kaizen Fails Without Curiosity with Dr. Debra Clary #171

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...

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Manufacturing Leadership Development: The 3 Conversations That Fix Accountability, Alignment, and Results #170 show art Manufacturing Leadership Development: The 3 Conversations That Fix Accountability, Alignment, and Results #170

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...

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Manufacturing Leadership Development: Why Connection Drives Productivity and Retention with Morag Barrett #169 show art Manufacturing Leadership Development: Why Connection Drives Productivity and Retention with Morag Barrett #169

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...

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More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

To make better decisions and improve engagement across manufacturing teams, leaders need diversity of thought and authentic leadership.

In this episode, Kathy Miller, former manufacturing executive at General Motors, Delphi Automotive Systems, and Rolls Royce, and Women in Manufacturing Hall of Fame inductee, shares insights on manufacturing leadership, workplace culture, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.

Kathy draws from her experience as a woman in manufacturing to explain how communication skills, trust building, and growth mindset help leaders create stronger connections and better results. You will learn practical strategies to improve collaboration, support workforce retention, and build manufacturing cultures where people feel empowered, valued, and motivated to perform.

3:29 – Steel Toes and Stilettos is inspired by the different roles women play to be both their authentic, feminine selves and hold their own on a shop floor

4:21 – A successful journey in manufacturing requires soft skills, which can be harder to develop than people realize

5:19 – To make a significant cultural transformation stick in your organization, you need to make it feel like it belongs to the employees, and make them feel it with their hands and the hearts

8:23 – To get more women and their perspectives into manufacturing roles, it’s important to get women into manufacturing roles at a young age

9:12 – Inclusive environments get better business results

9:35 – Every person in your organization has a heart, a brain, and a set of hands, and you have to tap into all three

11:00 – By giving others an opportunity to contribute, you can find new and better results

13:50 – Kathy’s equation for successfully improving plants involves relationships, realities, results, and authenticity

14:45 – Every single relationship matters

16:37 – Face your realities and work on what’s in your control

17:27 – Focus on where you are and you’ll find results

18:09 – If you’re a man in manufacturing, work to amplify female voices

19:05 – Women in manufacturing can also advocate for their authentic selves

Connect with Kathy Miller

Connect with Kathy on Linkedin

Learn more from Kathy and her coauthor Shannon Karels on their website

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