Authentic Leadership in Manufacturing for Manufacturing Supervisors: Turning Relationships into Real Results with Kathy Miller #101
Release Date: 10/04/2023
Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor: LinkedIn 👉 Website 👉 Have you ever walked past your visual management boards and still not been able to tell if your team is winning? Trevor takes you inside a global food company where executives kept saying "we told them the standards" and supervisors kept saying "we need more clarity." Both were right. Neither was fixing the board. Inspired by Shane Zutz's High Impact Leadership newsletter, Trevor unpacks why accountability is usually a clarity problem in...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor" LinkedIn 👉 Website 👉 What if the hardest person to lead in your plant is you? Trevor sits down with Ryan Forte, Owner of Jefferson Metal Products, whose team had quietly built one unwritten rule: keep the boss happy. Ryan introduces the five-step curiosity model — a new way to think about manufacturing team leadership that starts with getting curious about yourself first. When Ryan made that shift, his culture changed, his people grew, and turnover at the plant dropped...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor: LinkedIn: Website: Have you ever written up an employee and felt sick the second they walked out of the office? Trevor unpacks the third gap in the Manufacturing Greatness framework: the Accountability Gap. He walks through what happens when leaders skip the conversation and go straight to progressive disclipine, and the three questions that turn pressure into partnership.
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
🎁 Free: 10 great questions to ask your leadership and drive engagement → When was the last time you went on vacation and didn't check your phone? Trevor sits down with Josh McKain, founder of Throughput Mastery, to unpack why manufacturing owners get stuck putting out every fire, and the three-part framework for building a culture of ownership: create the environment, model the standard, install the system. Ownership isn't a personality trait. It's a structural condition you can design for. Connect with Josh: LinkedIn: Website:
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Have you ever assumed your team should just know what you expected, and watched the project go sideways anyway? In manufacturing, the expectation gap between what leaders think is expected and what teams actually understand drives missed deadlines, rework, and six-figure mistakes. Most of...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest threat to your production efficiency, workforce development, and manufacturing productivity was not a supply chain disruption or a failed kaizen event — but the voice inside your own head? On this episode of Manufacturing Greatness, learn more with...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! Most manufacturing leaders believe that if they were clear, the message landed. But there is a gap that almost no one sees — the distance between how you think you show up and how your team actually experiences you. In this episode of Manufacturing Greatness, Trevor...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...
info_outlineManufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...
info_outlineWelcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.
Now, let’s jump in!
To make better decisions and improve engagement across manufacturing teams, leaders need diversity of thought and authentic leadership.
In this episode, Kathy Miller, former manufacturing executive at General Motors, Delphi Automotive Systems, and Rolls Royce, and Women in Manufacturing Hall of Fame inductee, shares insights on manufacturing leadership, workplace culture, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Kathy draws from her experience as a woman in manufacturing to explain how communication skills, trust building, and growth mindset help leaders create stronger connections and better results. You will learn practical strategies to improve collaboration, support workforce retention, and build manufacturing cultures where people feel empowered, valued, and motivated to perform.
3:29 – Steel Toes and Stilettos is inspired by the different roles women play to be both their authentic, feminine selves and hold their own on a shop floor
4:21 – A successful journey in manufacturing requires soft skills, which can be harder to develop than people realize
5:19 – To make a significant cultural transformation stick in your organization, you need to make it feel like it belongs to the employees, and make them feel it with their hands and the hearts
8:23 – To get more women and their perspectives into manufacturing roles, it’s important to get women into manufacturing roles at a young age
9:12 – Inclusive environments get better business results
9:35 – Every person in your organization has a heart, a brain, and a set of hands, and you have to tap into all three
11:00 – By giving others an opportunity to contribute, you can find new and better results
13:50 – Kathy’s equation for successfully improving plants involves relationships, realities, results, and authenticity
14:45 – Every single relationship matters
16:37 – Face your realities and work on what’s in your control
17:27 – Focus on where you are and you’ll find results
18:09 – If you’re a man in manufacturing, work to amplify female voices
19:05 – Women in manufacturing can also advocate for their authentic selves
Connect with Kathy Miller
Connect with Kathy on Linkedin
Learn more from Kathy and her coauthor Shannon Karels on their website