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How Virtual Training is Reshaping the Service Business Landscape with Ken Midgett & Dan Clapper

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

Release Date: 10/18/2023

Driving Your Business Forward: The Big Picture on Truck Wraps and Service Business Growth w/ CJ Stratte

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

Have you ever wondered how a creatively branded service vehicle can create a massive impact on your small business's visibility and growth? In the current age of digital marketing dominance, we're shifting our focus to a traditional yet remarkably effective marketing method that can generate immense recognition for skilled trades businesses, HVAC companies, and the plumbing industry. CJ Stratte, the brilliant and dynamic CEO of On The Move Trucks, a nationwide truck leasing company, joins us in today's episode of the Service Business Mastery Podcast, to teach us more! CJ, an expert in brand...

Accounting Doesn’t Have to Suck | HVAC Business Finance Tips w/ Spencer Sheinin CPA

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

If you are passionate about your skilled trades service business but struggle to see it grow, or if you're simply curious about running a successful service enterprise, this episode of the Service Business Mastery Podcast is for you! In this episode, "Accounting Doesn't Have to Suck," hosts Tersh Blisset and Joshua Crouch engage with guest Spencer Sheinin, CEO and Founder of Shift Financial Insights, in a deep dive into the world of accounting, and how as daunting as it may appear, it doesn't have to suck! They explore hiring problems often faced by small and medium-sized businesses and how...

Revolutionizing HVAC Maintenance through Technology w/ Brian Feenie and Ben Reed

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

Are outdated practices holding back the HVAC industry from reaching its full potential? In this episode of Service Business Mastery, hosts Tersh Blisset and Joshua Crouch delve deep into the world of HVAC maintenance and how cutting-edge technology is reshaping the customer experience and the growth of HVAC businesses. We have the pleasure of welcoming Ben Reed and Brian Feenie from Measure Quick, a leading software solution for HVAC professionals. Ben and Brian have a combined experience of over 40 years in the home services and HVAC industries. They are passionate advocates for...

What Data Scientists Can Teach Us About Marketing with Rick B. & Carole Lawson

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

For many service businesses, marketing can feel like throwing random things at a wall and seeing what sticks. Sometimes, you get lucky. But in the ever-shifting landscape of new Google algorithms and increasingly tech-savvy competitors, luck isn’t gonna cut it. That’s why the best marketing is data-driven marketing. In this episode, we learn how to think more like data scientists when it comes to our marketing by speaking with Carole Lawson, bonafide data scientist and Chief Data Officer, and Rick B., CEO at MarketStorm, the company that’s delivering better marketing...

Negotiation Masterclass with Brian Will

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

The journey from technician to entrepreneur is fraught with risk — but as those who have successfully walked the path will tell you: with big risks come big rewards. In this episode, we speak with someone who has successfully walked the entrepreneurial path many times: Brian Will, Best-Selling Author and Business Consultant at Brian Will Media. Brian shares the secrets to scaling your business, from hiring to negotiating to checking your ego at the door — and everything in between. SHOW NOTES - Introduction and the problem with BLTs [0:00] - Introducing Brian Will [9:48] - The...

How Virtual Training is Reshaping the Service Business Landscape with Ken Midgett & Dan Clapper

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

Every technician knows the power of that on-the-job “aha” moment — when it finally clicks and training goes from theoretical to practical. What if your technicians could have that “aha” moment before they ever even leave for the job? In this episode, Ken Midgett, Plumbing Market Director, and Dan Clapper, HVAC Market Director, of Interplay Learning, join the show to share the exciting ways VR learning is making it easier for your techs to gain the skills needed to thrive in today’s service business landscape. SHOW NOTES - The benefits of remote training [0:00] - How...

The New Era of Business: Strategies for Success in the HVAC and Plumbing Industry w/ Noah Carter + Justin Riley

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

Is the traditional way of doing business becoming obsolete in the modern era? In this episode, Tersh Blisset and Joshua Crouch explore the changing landscape of service businesses, specifically in the HVAC and plumbing industry, and discuss how businesses can adapt to the new era of business. Our guests for this Service Business Mastery episode are our sponsors, Justin Riley + Noah Carter, the co-founders of Upfrog, a company that provides innovative solutions for service businesses. We have invited them to share their expertise and insights on navigating the evolving business landscape...

Innovate Your Business with CHATGPT and STORYBRAND Featuring RICK BERGMAN

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

In this episode of the Service Business Mastery podcast, host Tersh Blisset is joined by guest Rick Bergman for an engaging discussion on innovative techniques to grow your business. Despite Joshua being absent due to a speaking engagement, the conversation flows seamlessly as they dive into various topics that are crucial for service business owners, managers, and technicians. One of the key highlights of this episode is the importance of utilizing technology to streamline operations and stay ahead of the competition. Rick Bergman shares his insights on tools such as Chat GPT and STORYBRAND,...

Building a Business Where Everybody Wins With Tommy Mello

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

A successful service business is one where everybody wins — your company, your employees and your customers. Sure, it can be a challenge to elevate your business to this level, but when you reap the rewards, you’ll find it’s more than worth it. That’s why in today’s episode, we’re joined by the legendary Tommy Mello, CEO at A1 Garage Door Service, who discusses his new book, Elevate, which is packed with tactics and strategies to overcome the challenges of growing your service business and help you reap those rewards. SHOW NOTES - Marketing and...

How to Grow & Optimize Your Service Business in 5 Simple Steps with Brigham Dickinson - Part 2

Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success

Listen to part 2 of our discussion with Brigham Dickinson, Founder of Power Selling Pros and author of “Something to Give: A Journey to Become a Leader Worth Following”. Join us as Brigham breaks down the five steps we mentioned in part 1. These steps will help you gain freedom as an entrepreneur, create a vision for your business, leverage your team’s strengths, delegate more, and prioritize business growth. Towards the end, we discuss Brigham’s approach to growing a business by optimizing customer acquisition, retention, and customer experience. SHOW NOTES - Recap of Episode 1...

More Episodes

Every technician knows the power of that on-the-job “aha” moment — when it finally clicks and training goes from theoretical to practical.

What if your technicians could have that “aha” moment before they ever even leave for the job?

In this episode, Ken Midgett, Plumbing Market Director, and Dan Clapper, HVAC Market Director, of Interplay Learning, join the show to share the exciting ways VR learning is making it easier for your techs to gain the skills needed to thrive in today’s service business landscape.

SHOW NOTES

- The benefits of remote training [0:00]

- How virtual reality helps build competence before the job ever starts [9:26]

- How VR fits into plumbing training [14:22]

- How to take your training beyond “herding cats” [19:09]

- Training technicians for job success [25:05]

This episode is kindly sponsored by:

- Sera (visit their website)

- UpFrog (visit their website)

- Copeland (visit their website).

- CompanyCam (visit their website)

- Interplay Learning (visit their website)