“Giving Back” Episodes: How to Repair a Broken Community
Release Date: 12/12/2023
Measure Success Podcast
In this episode of the Measure Success Podcast, Carl sits down with digital marketing expert Dave Burnett to unpack the seismic shift happening in search and AI. Dave explains why Google is no longer the only place customers look for answers and how large language models are reshaping discoverability. He shares lessons from his own journey—partnership failures, business resilience, and recovering from a traumatic brain injury—and how those experiences shaped how he leads today. Dave outlines the new rules of digital visibility, why PR is becoming essential, and how companies can position...
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On this episode of the Measure Success Podcast, Carl J. Cox speaks with Tammy Nam, CEO of The Brief, the AI Agency for marketers. Tammy shares how she doubled revenue at Viki while cutting costs and improving team morale—a rare combination that highlights her strategic clarity and leadership strength. She explains how The Brief helps marketers run smarter campaigns from start to finish using intelligent agents that analyze performance, generate content, launch faster, and learn continuously. Tammy also breaks down how leaders can protect their top performers, remove friction, and communicate...
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In this episode of the Measure Success Podcast, Carl J. Cox talks with Michael Erath, founder of Next Level Growth and author of The Five Obsessions of Elite Organizations. Michael shares his powerful story of losing a multimillion-dollar company to fraud and how that crisis transformed his view of leadership. He explains how elite organizations are built around five obsessions—great people, inspiring purpose, optimized playbooks, performance-driven culture, and sustainable profits. Tune in to learn how you can lead with purpose, build stronger teams, and achieve both a return on investment...
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Many technical founders find themselves running companies almost by accident. They know their craft — but struggle to lead with clarity. In this Measure Success Podcast episode, Carl J. Cox interviews Pete Steege, author of Radical Clarity, to discuss how “accidental CEOs” can grow their businesses by uncovering their true story. Pete explains why clarity — not more effort — drives growth. He shares how to focus on purpose, align your team, and communicate with meaning so your message connects with customers. 🎧 Tune in to learn how to move from complexity to clarity.
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Leadership alone doesn’t drive success—it’s only part of the equation. In this episode of the Measure Success Podcast, Dr. James Chitwood shares how his TRAC framework—Training, Recognition, Accountability, and Communication—creates lasting organizational transformation. Hear how his military background shaped his leadership philosophy, why capitalism is at risk, and what it takes to build high-performing, people-centered teams. Listen now and learn how to lead through structure, not just inspiration.
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In this episode of the Measure Success Podcast, Carl J. Cox talks with Jenny Sheridan, attorney and founder of JL Sheridan Law, about how changing data privacy laws are shaping the way companies operate. Jenny shares insights on how businesses can stay compliant with the California Consumer Privacy Act (CCPA) and similar state laws, the real risks of ignoring them, and how privacy can become a competitive advantage when managed strategically. Listen to learn how to protect your business, reputation, and customers in a data-driven world. 🎧 Stream now at...
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In this week’s episode of the Measure Success Podcast, I sit down with Richard Dunbar, CEO of Bottom Up Consulting and author of Bottom Up Breakthrough, to discuss how true innovation often starts from the ground up. Richard shares how empowering employees at every level builds trust, strengthens transparency, and improves retention. He explains why many leaders fear “bottom-up” leadership—and how shifting from a top-down model can uncover hidden ideas that transform organizations. From his experience in the Canadian Armed Forces to founding Bottom Up Consulting, Richard’s work...
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Amanda Patterson, CEO of Rocket Fuel Labs, joins Measure Success Podcast to share how startups and high-growth companies can achieve predictable growth. She explains her Four P’s framework—precision, process, positioning, and performance—and why knowing your LTV to CAC ratio matters. We discuss how AI is reshaping marketing, why human connection is still the key differentiator, and how founders can break through growth plateaus. 🎧 Tune in for strategies to hit your numbers with confidence
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On this episode of the Measure Success Podcast, Carl J. Cox talks with Marley Majcher, CEO of The Party Goddess and author of But Are You Making Any Money? Marley shares her journey from early mistakes in the restaurant world to building a thriving events business while helping other entrepreneurs avoid the same pitfalls. You’ll learn: Why profits matter more than press or followers How to price your services with confidence Why time is your most valuable resource Practical steps to build a profitable, sustainable business Listen now and discover how to stop chasing vanity metrics...
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Why do 99% of projects go wrong? Dr. Thomas Zweifel, author of Gorilla in the Cockpit, joins the Measure Success Podcast to explain why the real cause is human—not technical. We explore: The “black box” of hidden conversations that sabotage progress Why mindset and accountability are key to successful projects How leaders can transform breakdowns into breakthroughs If you want to uncover the hidden reasons projects fail and learn how to lead with impact, this episode is for you. Listen now and gain practical insights you can apply today.
info_outlineThere’s a big difference between eliminating short-term suffering — vs fixing the underlying issues that cause those problems in the long term. That’s an important lesson our guest this week learned in his quest to help an impoverished community near his home. Now, he’s using those lessons as he leads one of the largest nonprofits in Oregon, which is gaining national recognition.
This episode is part of our holiday “giving back” episodes. This week, we’re talking with Brad Ketch. A global advocate and former tech CEO, Brad steers both grassroots and executive efforts on poverty, justice, and reconciliation initiatives, catalyzing community rebirth internationally, and now within Oregon’s poorest community, through a profound fusion of “bottom-up” and “top-down” methodologies for transformative change. He’s also the author of “The Flourishing Community.”
Tune into the full episode for more on why poverty is so pervasive in some areas, what regular people can do to help alleviate it, the importance of identifying with the people you want to help, ways to support Brad’s organization, more about the work they’re doing in Oregon, and more.
Here’s a Glimpse of What You’ll Learn:
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How Brad flipped his idea of what it takes to tackle poverty — from coming at it from a place of wealth, to directly identifying with the poor
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More about Brad’s “call to go deeper” when it came to community involvement beyond just writing a check
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The difference between eliminating human suffering and stimulating human flourishing
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What it means to “find your own Calcutta”
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The difference between relief and development
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Some of the resistance that Brad experienced after he started his organization, and where that resistance came from
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More about the “poverty industrial complex” and “poverteers”
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How the COVID pandemic ended up helping Brad’s organization continue its work at a higher level
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The difference between outcomes and outputs — and more about both, after the work from Brad’s organization
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How Brad measures success with his organization, plus how listeners can support the important work they’re doing
Resources Mentioned in This Episode:
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“Community: The Structure of Belonging” by Peter Block
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Buy a copy of “Lost at CEO: An Entrepreneur’s Guide to Strategy” by Carl J. Cox