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Automation and Beyond for Sales and Marketing in Life Sciences - with Mark Miller of Deloitte

The AI in Business Podcast

Release Date: 02/12/2024

Winning Buy-In for Responsible AI Projects - with Juan Lavista Ferres of Microsoft show art Winning Buy-In for Responsible AI Projects - with Juan Lavista Ferres of Microsoft

The AI in Business Podcast

Today’s guest is Juan Ferres, Corporate Vice President and Chief Data Scientist at Microsoft. Juan returns to the program to explore how to win buy-in for sustainable AI projects. As a leader in the AI4G Lab and author of the new book AI for Good, Juan shares insights on navigating complex digital transformations, particularly when it comes to initiatives where the return on investment is philosophical rather than immediately measurable. Throughout the episode, Juan and Emerj Senior Editor Matthew DeMello discuss the challenges of managing up and driving forward AI innovations that aim to...

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Data-Driven Decision-Making for Global Supply Chains and Procurement - with Luke van der Waals of SLB show art Data-Driven Decision-Making for Global Supply Chains and Procurement - with Luke van der Waals of SLB

The AI in Business Podcast

Today’s guest is Luke van der Waals, Demand-to-Deliver Value Stream Owner at SLB. SLB is a global technology company driving energy innovation for a balanced planet. They are the largest offshore drilling company by revenue as of 2022 and were ranked 349th largest company globally by the Forbes Global 2000 list that same year. Luke joins us on today’s show to explore the evolving complexities of global supply chains and procurement. He shares insights on the challenges of maintaining resilience amid geopolitical tensions, inflation, and post-pandemic disruptions—especially in the energy...

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CX Challenges Across eCommerce and Retail Spaces - with Chloe Rice of Shutterstock show art CX Challenges Across eCommerce and Retail Spaces - with Chloe Rice of Shutterstock

The AI in Business Podcast

Today’s guest is Chloe Rice, Director of Global Customer Experience at Shutterstock. Shutterstock is a New York-based provider of stock photography, stock footage, stock music, and editing tools with a library of nearly 200 million royalty-free stock photos. Chloe joins us to explore the rapidly changing landscape of media and the role AI plays in shaping customer interactions. Throughout the episode, Chloe shares her insights on the emerging trends in customer experience, from the ethical use of AI to building transparent policies that ensure authenticity across all content channels. To...

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Winning Executive Buy-In For Scaling AI in Insurance - with Ermir Qeli of Swiss Re show art Winning Executive Buy-In For Scaling AI in Insurance - with Ermir Qeli of Swiss Re

The AI in Business Podcast

Today’s guest is Ermir Qeli, Head of Data Science in AI at Swiss Re. Ermir returns to the program to discuss strategies for gaining executive buy-in and scaling AI within the insurance industry. Throughout the discussion, Ermir highlights the role of data infrastructure, particularly for legacy institutions, in ensuring that data is clean, structured, and distributed effectively across the enterprise. He also delves into how change management is crucial for driving AI adoption, emphasizing the need for collaboration from day one, upskilling teams, and building trust in the technology from...

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Navigating Global Procurement Challenges in Shipping – with Paulo Ruy of A.P. Moller - Maersk show art Navigating Global Procurement Challenges in Shipping – with Paulo Ruy of A.P. Moller - Maersk

The AI in Business Podcast

Today’s guest is Paulo Ruy, Head of Terminal Procurement for Latin America at A.P. Moeller-Maersk. A.P. Møller–Maersk, a Danish shipping and logistics company with over 100 years of history, is a publicly traded family business. In 2023, the company generated $51.1 billion USD in revenue and was ranked by Forbes as the 174th largest public company globally. Paulo joins host Matthew DeMello to explore the complexities of global shipping and procurement. Their conversation provides critical insights into how geopolitical conflicts, such as the Ukraine war and Red Sea challenges, are...

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Driving Cybersecurity Workflows with AI-Enhanced Software Development - with Frédéric Rivain of Dashlane show art Driving Cybersecurity Workflows with AI-Enhanced Software Development - with Frédéric Rivain of Dashlane

The AI in Business Podcast

Today’s guest is Frédéric Rivain, CTO of Dashlane. Dashlane is a password manager and digital wallet app, available through subscription, designed for macOS, Windows, iOS, and Android platforms. Frédéric joins Emerj Senior Editor Matthew DeMello on the program today to examine trends in how AI is reshaping the cybersecurity landscape, presenting both significant risks and opportunities for enterprises. As AI tools become more sophisticated, they are changing the dynamics of cybersecurity — from automating complex attacks to enhancing defense strategies. This episode is sponsored by...

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Short Term and Long Term ROI for AI in Finance - with Matthias Steinberg of MindBridge show art Short Term and Long Term ROI for AI in Finance - with Matthias Steinberg of MindBridge

The AI in Business Podcast

Today’s guest is Matthias Steinberg, Chief Financial Officer of MindBridge Analytics. MindBridge is a software company that has developed an AI-powered risk and anomaly detection platform at the cutting edge of accounting and financial service workflows, driving deep business insights in the process. Matthias joins us in today’s program to talk about the trouble that financial professionals face across industries when adopting AI. Later, we touch on the difference between short- and long-term ROI as we see more support for automation across finance teams in every kind of enterprise. This...

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Long-Term ROI on GenAI in Healthcare - with Ylan Kazi of Blue Cross Blue Shield show art Long-Term ROI on GenAI in Healthcare - with Ylan Kazi of Blue Cross Blue Shield

The AI in Business Podcast

Today’s guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota. Ylan returns to the program today to surmise the progress in new generative AI tools and LLMs over the past two years. We examine the new challenges they pose in the healthcare industry. With ChatGPT and similar tools gaining traction, what strategic shifts are needed for data management and utilization? We explore how healthcare leaders can navigate these emerging challenges, leverage data strategies, and adapt to the evolving landscape. Visit emerj.com/beg1 to learn more about the practical steps...

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Developing AI ‘Behind the Curtain’ for Financial Services - with Nate Bell of Wells Fargo show art Developing AI ‘Behind the Curtain’ for Financial Services - with Nate Bell of Wells Fargo

The AI in Business Podcast

Today’s guest is Nate Bell, Corporate Functions Business Data Leader at Wells Fargo. Nate joins us on today’s show to discuss the growing role of AI in the financial services sector, focusing on reconciling infrastructure investment with innovative use cases. With a unique vantage point from the data side, Nathaniel explores three main challenges in data management: the cost of good data management, navigating new AI-related risks, and the complexities of anthropomorphizing AI. These issues, he explains, can lead to misconceptions both within management and in customer-facing environments,...

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Keeping Up with AI Regulations in a New Age of Data Privacy - with Stephanie McReynolds of OneTrust show art Keeping Up with AI Regulations in a New Age of Data Privacy - with Stephanie McReynolds of OneTrust

The AI in Business Podcast

Today’s guest is Stephanie McReynolds, Vice President of Product and Portfolio Marketing at OneTrust. OneTrust is a security and privacy platform provider with over 12,000 employees and a $5 billion valuation established to address the growing need for compliance with emerging internet privacy regulations and laws. Stephanie joins us on the program today to delve into the barriers businesses face in AI adoption and the critical data challenges that need to be addressed to successfully implement AI systems. She shares insights on the recent EU AI Act that came into effect on August 2, 2024,...

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More Episodes

Today’s guest is Mark Miller, Managing Director of Life Science Advertising, Marketing & Commerce at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss leveraging data in proven AI use cases in pharmaceutical sales and marketing, particularly when it comes to the ‘next best’ engagement. Throughout the episode, Mark emphasizes the importance of connected data and decision algorithms to engage with healthcare professionals more effectively. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.