loader from loading.io

Next Level Donor Relations – Make Their Experience “Unexpectedly Pleasurable!”

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Release Date: 03/07/2024

How to Host the Best Board Development Retreat Ever! Winning Checklist – 17 Keys to Success show art How to Host the Best Board Development Retreat Ever! Winning Checklist – 17 Keys to Success

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Have you ever sat through a board retreat and thought, “What a waste of time!” You’re squished in a windowless room, squirming in a chair that feels like granite, and longing for the next break. Worse yet, the facilitator is boring, the content is useless, board members are texting, and the food is stale! If you’re in the process of planning a retreat, don’t settle! It’s possible to put together an amazing day that’s engaging, meaningful, memorable, and fun. All it takes is a little planning and ingenuity. Listen in to the following checklist to make sure you have all the...

info_outline
From Coffee to Commitment: Mastering Donor Meetings with Preparation show art From Coffee to Commitment: Mastering Donor Meetings with Preparation

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

In the world of nonprofit fundraising, meeting with a donor for coffee (or any in-person meeting), whether they are a potential supporter or a current contributor, is one of the most crucial interactions you’ll have. This isn’t just a casual coffee chat; it’s a pivotal meeting that can define a donor’s impression of you, your organization, and may determine whether they make moderate gift, a significant one, or none at all. The stakes are high and coming prepared can greatly increase the likelihood you’ll leave with a smile and the outcome you desired. To learn more about how to...

info_outline
Strategic Planning:  What’s Better, A One-Year or Five-Year Plan? show art Strategic Planning: What’s Better, A One-Year or Five-Year Plan?

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

In today's rapidly changing world, clinging to the traditional five-year strategic plan is not just outdated—it's impractical. Organizations need to adapt quickly to survive, and a long-term plan often becomes a liability and burden rather than a guide and roadmap. Instead, a one-year strategic plan, monitored monthly and updated annually, proves to be a far more effective and cost-efficient approach to planning. To learn more, listen in!  

info_outline
Tactics for Building a Tactics for Building a "Value Network" for your Nonprofit

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Tactics for Building a "Value Network" for your Nonprofit The nonprofit world is a quirky one. Many nonprofits are founded by passionate people with little or no nonprofit experience. Many board members have little or no nonprofit experi­ence, and many staff members have little or no nonprofit or business experience. The result is often a lot of wasted time and effort. Mistakes are made, resources are poorly allocated, and problems are ignored. People get involved and things get done, but no one is sure what should be done, how it should be done, or who should be responsible to do what....

info_outline
7 Tips to Hiring 7 Tips to Hiring "The Best Strategic Planning Facilitator Near Me."

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Here's a list of 7 uncommon factors to look for! Strategic planning is the backbone of any successful nonprofit organization, providing a roadmap for future growth and impact. However, navigating the strategic planning process can be challenging, requiring skilled guidance to ensure clarity, collaboration, and actionable outcomes. When seeking to hire the best strategic planning facilitator for your nonprofit, there are several key factors to consider. Here are seven essential (but uncommon) considerations for CEOs and Board Chairs to keep in mind when searching “Near Me” for the...

info_outline
Disengaged Board Members? – Tolerate it NO More! 8 Steps to Engagement and a “Get it Done!” Culture. Here’s how . . . show art Disengaged Board Members? – Tolerate it NO More! 8 Steps to Engagement and a “Get it Done!” Culture. Here’s how . . .

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Let’s be honest Do you have board members that . . . Blow off meetings? Don’t read meeting materials? Don’t make a personal donation? Are nowhere to be found to help organize events? Can’t recite the mission or vision? Don’t help steward donors? Rarely see your programming? Don’t personally know the staff? Say they’re “just volunteers” or “too busy” to participate? Couldn’t share any institutional knowledge to save their life? Believe that the ED and staff are getting paid so they should do all the work? Well, if we had the courage, here’s what we’d like to say...

info_outline
10 Tips to Avoid Hiring a Dud Strategic Planning Facilitator show art 10 Tips to Avoid Hiring a Dud Strategic Planning Facilitator

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Hosting a strategic planning session can be costly and time-consuming. You can spend hours and hours trying to find a suitable venue, hire caterers, organize pre-work, and wrangle all the attendees. But often times, the biggest cost is the one you spend on hiring the facilitator. Then, the big day arrives. Everyone is prepared and excited to roll up their sleeves, grapple with pressing issues, and create a roadmap for the future. They have high expectations the day will be a huge success and that the facilitator will be outstanding. But when the day turns out to be a huge belly flop...

info_outline
Next Level Donor Relations – Make Their Experience “Unexpectedly Pleasurable!” show art Next Level Donor Relations – Make Their Experience “Unexpectedly Pleasurable!”

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Next Level Donor Relations – Make Their Experience “Unexpectedly Pleasurable!”  In today’s fundraising world, with dozens of nonprofits competing for donors’ hearts and wallets, it’s important to stand out and differentiate. Otherwise, no matter how noble your mission, you’ll be left with your hand out as other fundraisers hit their goals. To inspire donor generosity and loyalty year after year, you must stop sending stale thank-you letters and having hollow donor experiences, and start thinking of creative ways to go above and beyond to provide donor service and experiences...

info_outline
Are You a One-Percenter? Here’s a List of Dos and Don’ts of Top Performers. How do you rate? show art Are You a One-Percenter? Here’s a List of Dos and Don’ts of Top Performers. How do you rate?

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Are You a One-Percenter? Here’s a List of Dos and Don’ts of Top Performers. How do you rate? There is a reason why the top performers – the One-Percenters – consistently do so well in business and life . . . it’s because they do the things, big and small, that set themselves apart from others. There is nothing wrong with “average.” Average is good. It’s acceptable. Do you feel you’re an average worker? Are you better than average? How much better? Would you like to be a One-Percenter? Do you want to be the type of person who gets frequent promotions and big raises? Do you...

info_outline
How Star Wars Can Help You Raise More Money – Say What? show art How Star Wars Can Help You Raise More Money – Say What?

The Nonprofit Mentor -- Tips, Tools & Tactics from the Trenches for Nonprofit Leaders -- by Tom Iselin

Movies and Sound Imagine watching a movie like Star Wars, Jaws, or Top Gun with no sound. They would be dry, listless, and yes, dull. In many movies, the sound makes the movie. It elicits emotional responses that can lift us up, make us cry, and give us goosebumps. Some music scores are so meaningful to us, they stir up emotions and memories decades after watching the movies. Think of movies like “The Sound of Music,” “Titanic,” and “The Good, Bad, and the Ugly.” As a fundraiser, I recently came to heightened realization just how important sound is in our efforts to raise money....

info_outline
 
More Episodes

Next Level Donor Relations – Make Their Experience “Unexpectedly Pleasurable!” 

In today’s fundraising world, with dozens of nonprofits competing for donors’ hearts and wallets, it’s important to stand out and differentiate. Otherwise, no matter how noble your mission, you’ll be left with your hand out as other fundraisers hit their goals.

To inspire donor generosity and loyalty year after year, you must stop sending stale thank-you letters and having hollow donor experiences, and start thinking of creative ways to go above and beyond to provide donor service and experiences that are unexpectedly” pleasurable and memorable.

Listen in to hear 16 uncommon and practical donor relations tactics that will delight and surprise your donors.