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What Telecom Can Teach Other Sectors About AI Adoption - with Nadeem Saeed of Verizon

The AI in Business Podcast

Release Date: 03/19/2024

Fostering Responsible AI Outcomes through Operations and Developer Workflows - with Ranjan Sinha of IBM show art Fostering Responsible AI Outcomes through Operations and Developer Workflows - with Ranjan Sinha of IBM

The AI in Business Podcast

Today’s guest is Ranjan Sinha, IBM Fellow, Vice President and Chief Technology Officer of WatsonX and IBM Research AI. Ranjan joins us on today’s program to discuss driving responsible AI and data governance practices through corporate operations. Throughout the episode, Ranjan highlights challenges and novel approaches for operationalizing AI with confidence and trust, emphasizing the importance of end-to-end lifecycle tracking, automated processes, and scalability. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at .

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The AI in Business Podcast

Today’s guest is Edwin Pahk, Senior Vice President of Customer Success and Customer Pre-sales at Aquant. Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Edwin joins us on today’s show to talk about how AI can help service industries retain their organizational knowledge – or tribal knowledge, as it gets called – in the face of turnover and other expertise challenges. Throughout the episode, Edwin emphasizes the importance of personalization on both sides of B2B workflows and how these same tools can often enhance the work-life...

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The AI in Business Podcast

Today’s guest is Hossein Zahed, Senior Director of Data Science and Machine Learning at Capital One. Hossein joins us on today’s program to talk about the value that financial leaders tend to misplace in emerging generative AI systems. Where many managers place too much stock in customer-facing applications, Hossein insists it’s ‘behind the curtain’ that the true ROI of generative AI can be found. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful,...

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Targeting Providers through Omnichannel Marketing and Patient Personalization - with Tom Hayes and Gareth Dabbs of IQVIA show art Targeting Providers through Omnichannel Marketing and Patient Personalization - with Tom Hayes and Gareth Dabbs of IQVIA

The AI in Business Podcast

Today’s guests are Tom Hayes and Gareth Dabbs, Senior Director of Product Strategy & Commercialization and Global Technology Product Strategy Lead at IQVIA, respectively. In today’s episode, they come to share two use cases helping to drive quality patient experiences between healthcare and insurance workflows. The first focuses on optimizing omnichannel marketing for compliance. The second use case centers on building trust and value in caretaker support systems through personalized insights. If you’ve enjoyed or benefited from some of the insights in this episode, consider leaving...

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The AI in Business Podcast

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Leveled Approaches to AI for Asset Management Challenges - with Aman Thind of State Street show art Leveled Approaches to AI for Asset Management Challenges - with Aman Thind of State Street

The AI in Business Podcast

Today’s guest is Aman Thind, Chief Architect at State Street. He joins us in the program today to talk about practical applications of AI across asset management workflows and what advanced generative technologies will mean for the sector in the long term. Throughout the program, Aman makes a finer point about the possibilities for content generation, administration, and data governance as these technologies advance in the coming years. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at .

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The Market and Tech Forces Shaping the Future of Software Development - with Tsavo Knott of Pieces show art The Market and Tech Forces Shaping the Future of Software Development - with Tsavo Knott of Pieces

The AI in Business Podcast

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Transforming the Enterprise-Level Customer Experience with AI - with Jason Aubee of TechSee show art Transforming the Enterprise-Level Customer Experience with AI - with Jason Aubee of TechSee

The AI in Business Podcast

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Driving AI Adoption in Insurance - with Ryann Foelker of American Family Insurance Group show art Driving AI Adoption in Insurance - with Ryann Foelker of American Family Insurance Group

The AI in Business Podcast

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The AI in Business Podcast

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More Episodes

Today’s guest is Nadeem Saeed, Corporate Vice President of Digital Transformation and Operational Excellence at Verizon. He joins Emerj Senior Editor Matthew DeMello on this week’s podcast to discuss the biggest challenges that telecom leaders face when it comes to driving infrastructure advances from a consumer and carbon standpoint. Later, they take a closer look at the lessons that startups can learn from more prominent telecom players and vice versa when it comes to strategizing AI deployments in the enterprise. A quick note that the views Nadeem expresses on today’s show are entirely his own and not a reflection of the opinions or views of Verizon as an organization. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!