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Coffee Conversations - Customer Data Evolution

RoofersCoffeeShop

Release Date: 04/25/2024

Roofer of the Month - Mr. Roofing show art Roofer of the Month - Mr. Roofing

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In the November 2024 of Roofer of the Month podcast, host Alex Tolle sits down with Carlos Rodriguez, CEO of Mr. Roofing, a top-rated San Francisco roofing company serving the community since 1989. Carlos shares the company’s origin story and how it has grown into a trusted name in roofing by focusing on stress-free, affordable, and guaranteed services. Mr. Roofing’s dedication to its customers and commitment to excellence has earned it numerous industry awards. Tune in to hear how this local, customer-first business continues to lead the way in the San Francisco roofing industry. ...

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Kristin and Tony Case – Vetting the Vetters show art Kristin and Tony Case – Vetting the Vetters

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In this episode of Roofing Road Trips Megan Ellsworth joins Kristin and Tony Case of Hi-Peak Staffing Solutions about how to vet the specialized recruiter who is vetting your possible new hire.  This crucial step in working with a recruiter ensures you partner with someone who will effectively represent you. Whether you're a job seeker or an employer, the quality and integrity of a recruiter can greatly impact success. Join Megan as Kristin and Tony outline what it takes to vet the vetter. Learn more at RoofersCoffeeShop.com!  https://www.rooferscoffeeshop.com/     Are you...

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Monica Vornbrock and Melissa Chapman – Overcoming Contractor Challenges in 2024 show art Monica Vornbrock and Melissa Chapman – Overcoming Contractor Challenges in 2024

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Join host Heidi Ellsworth for a special live episode of Roofing Road Trips streaming from the Western Roofing Expo in Las Vegas. Heidi sits down with Melissa Chapman and Monica Vornbrock of The GLO Group to explore the common challenges contractors are facing in 2024. Learn how The GLO Group helps contractors achieve tangible results to help overcome these issues. Watch this essential conversation live to hear what's next for The GLO Group, including new initiatives aimed at supporting the roofing industry and helping contractors stay ahead in 2025.   Learn more at...

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Unlocking the Secrets of Copper Roofs show art Unlocking the Secrets of Copper Roofs

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Description:  In this episode of Roofing Road Trips®, we enter into the world of copper roofing with guests Mark Hubbard, president of Turner Morris Commercial Services, and Josh Yandle, co-owner of Umbrella Roofing. Josh discusses the warmth, beauty and durability of copper, highlighting its versatility in roofing styles and how it gracefully patinas over time. He also shares details on an award-winning copper roof project in Vail, Colorado, featuring an impressive snow retention system. Mark adds insight into the growing demand for copper in commercial projects, including their Grand...

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A Roofing Life for Second Chance Citizens show art A Roofing Life for Second Chance Citizens

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Join us for a special Coffee Conversations, sponsored by Weatherproofing Technologies, Inc. (WTI), a division of Tremco, to celebrate the ELEVATE 2nd Chance program, a key part of WTI's RISE initiative. This pioneering effort focuses on providing formerly incarcerated individuals with education, skill development, and career pathways in roofing and construction. On October 24, 2024, at 7 a.m. PT / 10 a.m. ET, learn how WTI partners with state Departments of Correction to train and hire these individuals, while exploring creative recruitment strategies like apprenticeships, construction...

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Flintlastic Turns 21 at WRE! show art Flintlastic Turns 21 at WRE!

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In this special live episode of Roofing Road Trips®, Abby Feinstein of CertainTeed joins Heidi J. Ellsworth at the Western Roofing Expo (WRE) to celebrate the 21st anniversary of Flintlastic SA®. That’s over two decades of excellence that Flintlastic self-adhered modified asphalt roofing has been delivering to contractors and building owners. From its ease of installation and affordability to its fume-free, flame-free properties and so much more, CertainTeed has made it easy to install, sell and maintain premium roofs with Flintastic. So, join Heidi and Abby as they celebrate this...

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The Roofer's Playbook - Utilizing Software to Transform Roof Deficiency Detection show art The Roofer's Playbook - Utilizing Software to Transform Roof Deficiency Detection

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In this Read Listen Watch Karen Edwards is joined by Greenwood Industries Executive Vice President Joe Jolicoeur, Best Roofing Forensic Roof Specialist Jordan Litt, Sr. and Jobba Trade Technologies Senior Account Executive Zach Carpenter to discuss the importance of documenting inspections, service calls and maintenance visits on every job. This is at the core of every good roofing company’s business model. We will talk about process, process, process…and an easy way to abide by it. Join our amazing panel as they talk about the ins and outs of deficiencies and the best way to standardize...

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Certified Success: Roofing's Next Chapter show art Certified Success: Roofing's Next Chapter

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In this episode of Roofing Road Trips®, Megan Ellsworth sits down with two incredible guests: Estefani Albright, the first woman to achieve the NRCA PROCertification®, and Jared Ribble, Vice President of Certification at the National Roofing Contractors Association. Together, they discuss the significance of the NRCA PROCertification program and how it’s reshaping the roofing industry. Estefani shares her personal journey to certification, while Jared provides expert insights into how the program is helping to elevate professional standards across the board.      ...

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When to Chat, Text And/Or Email show art When to Chat, Text And/Or Email

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In this episode of Roofing Road Trips, Megan Ellsworth talks with Dean Curtis, CEO of Ingage about the generational gaps in app use and best practices when it comes to communication. This is a complicated topic as Boomers, Gen X, Millennials and Gen Z all share a workspace now and Gen Alpha is joining the workforce in roughly four years. Dean is passionate about this topic and will share how to keep the message we are sending from being disrupted by the method we are using to send it. The rules change depending on the age of the participants. Addressing and bridging those gaps allows clearer...

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RCS Influencer - Eric Gonzalez show art RCS Influencer - Eric Gonzalez

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Learn more at RoofersCoffeeShop.com!       Are you a contractor looking for resources? Become an R-Club Member today!      Sign up for the Week in Roofing!       Follow Us!                             #RoofersCoffeeShop #MetalCoffeeShop #AskARoofer #CoatingsCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry 

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Grab your favorite coffee and join us for this Coffee Conversation, sponsored by SRS Distribution, as we delve into how your roofing company can use customer data to create an excellent customer journey while increasing closing rates. We all understand how consumers are being targeted by ads through their internet searches. Kyle Branch, SRS National Accounts Director; Laura Cunningham, Southern Roofing and Renovations general manager and Moises Morales from Select Adjusters will talk about how to obtain and use customer home data to provide options and pricing that work for the consumers. With the homeowner in mind first, companies are helping contractors understand what type of roof, financing and pricing ranges will work and create a successful roofing experience. From understanding the basics of customer data to the financial solutions available, this conversation will help everyone in your company and especially your sales team.

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