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Driving Innovation and Clean Data in Finserv Information Flows - with Hossein Zahed of Capital One

The AI in Business Podcast

Release Date: 05/22/2024

Reengineering Work with Intelligent Agents - with Debanjan Saha of DataRobot show art Reengineering Work with Intelligent Agents - with Debanjan Saha of DataRobot

The AI in Business Podcast

A growing share of enterprise work now depends on systems that can support both human and AI agents, exposing bottlenecks in coordination, governance, and cross‑functional process design. In this episode, Debanjan Saha, Chief Executive Officer at DataRobot, examines how enterprises can rebuild their operational architecture to support digital employees at scale in conversation with host Daniel Faggella, Emerj CEO and Head of Research. He highlights the practical shifts required — from identity and access control to auditability, simulation, and cross‑system orchestration — that...

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Inside the Shift to Agentic IT Ops - with Assaf Resnick of BigPanda show art Inside the Shift to Agentic IT Ops - with Assaf Resnick of BigPanda

The AI in Business Podcast

Enterprise IT teams are drowning in alert volume as cloud, microservices, and CI/CD pipelines outpace what human operators can process. In this episode, Assaf Resnick, CEO and Founder at BigPanda, examines how agentic AI can shift IT operations from reactive troubleshooting to a prevention-first model built on an enterprise IT knowledge graph. The conversation covers how to build and own that knowledge graph, where human judgment still belongs in the incident response loop, and why an evolutionary rollout beats a full system overhaul. This episode is sponsored by . Learn how brands work with...

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Managing AI Agents at Scale Across BFSI Operations - with Yoav Naveh of Reindeer AI show art Managing AI Agents at Scale Across BFSI Operations - with Yoav Naveh of Reindeer AI

The AI in Business Podcast

As financial institutions move beyond AI experimentation, the primary bottleneck is no longer capability; it is governance. In this episode, Yoav Naveh, Co-Founder and Co-CEO at Reindeer AI, examines how enterprises can operationalize agentic AI inside regulated financial workflows, including the two-loop oversight model that keeps agents compliant, self-correcting, and continuously improving. The conversation covers what it means for agents to self-heal when they encounter exceptions, how decision logic should be governed in practice, and how to approach the build-versus-buy decision in a way...

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Why Data‑Driven Efforts Stall in Fragmented Environments - with Jason Loomis of Freshworks show art Why Data‑Driven Efforts Stall in Fragmented Environments - with Jason Loomis of Freshworks

The AI in Business Podcast

Enterprise AI adoption is moving faster than security and governance frameworks can follow,  forcing organizations to make difficult trade-offs between competitive urgency and operational risk. In this episode, Jason Loomis, CISO at Freshworks, examines why most enterprises have not yet resolved the tension between AI deployment speed and security maturity, and outlines a sequenced approach; beginning with regulatory compliance, advancing through data trust, and extending into AI-specific security frameworks. The conversation covers how leadership can build the investment case for AI, how...

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From Connected Agents to Collective Intelligence with Guillaume De Saint Marc of Outshift by Cisco show art From Connected Agents to Collective Intelligence with Guillaume De Saint Marc of Outshift by Cisco

The AI in Business Podcast

As enterprises move from single to multi-agent AI deployments, a coordination infrastructure problem is emerging that connectivity protocols alone cannot solve. In this episode, Guillaume de Saint Marc, VP of Engineering at Outshift, examines why agents that can communicate still fail to collaborate — and outlines the semantic alignment, shared memory, and authorization architecture required to address it. The discussion covers specific failure modes in production multi-agent systems, the organizational security and observability decisions that determine whether agentic deployments scale,...

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Building Compute Foundations for the Physical Economy - with Drew Henry of ARM show art Building Compute Foundations for the Physical Economy - with Drew Henry of ARM

The AI in Business Podcast

A widening gap between mature digital compute and the newly awakening physical world is forcing enterprises to rethink how they embed AI into logistics, manufacturing, and other high‑stakes environments where errors carry real operational risk. In this episode, Drew Henry, Executive Vice President for Physical AI at Arm, joins host Daniel Faggella and examines how leaders are navigating the shift from fixed automation to model‑driven intelligent control, and what it takes to make confident, high‑impact infrastructure decisions amid rapid algorithmic and hardware change. The discussion...

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AI Copyright Risk in Financial Services and the Limits of Legacy Licensing - with Roanie Levy of CCC show art AI Copyright Risk in Financial Services and the Limits of Legacy Licensing - with Roanie Levy of CCC

The AI in Business Podcast

A surge in AI adoption is creating a rights gap inside financial institutions, where everyday workflows now generate copyrighted reproductions at a scale existing governance models were never built to manage. In this episode, Roanie Levy, Licensing and Legal Advisor at CCC, joins host Yolandi de Weerdt and examines how AI‑driven content use is outpacing traditional licensing frameworks and why leaders must verify rights before embedding copyrighted material into AI systems. The discussion highlights the operational decisions executives need to make around content governance, rights...

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How Financial Services Leaders Operationalize Safe AI - with Dr. Oscar A. Rodriguez of Citi show art How Financial Services Leaders Operationalize Safe AI - with Dr. Oscar A. Rodriguez of Citi

The AI in Business Podcast

The rapid expansion of AI in financial services is creating a widening gap between enterprise ambition and the operational readiness required to deploy systems that are secure, compliant, and trusted. In this episode, Dr. Oscar A. Rodriguez, Vice President of Data Analytics at Citi, joins Daniel Faggella, Emerj CEO and Head of Research, to describe how leaders build the operating model for safe AI at scale, from aligning stakeholders to embedding governance, accountability, and data quality from the start. The discussion highlights practical decisions around cross‑functional alignment,...

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Closing the Decision Gap in Volatile Supply Chains - with &  Prasad Mahajan of Optilogic and Dr. Gopalendu Pal of Target show art Closing the Decision Gap in Volatile Supply Chains - with & Prasad Mahajan of Optilogic and Dr. Gopalendu Pal of Target

The AI in Business Podcast

Supply chains are moving from predictable planning cycles to a reality where volatility demands continuous redesign and faster decision‑making. In this episode, Dr. Gopalendu Pal, Director of Operations at Target, and Prasad Mahajan, Senior Director of Customer Engagement at Optilogic, examine how leaders can adapt by tightening the gap between sensing disruption and adjusting operations, as Emerj’s Daniel Faggella guides the discussion toward the implications for enterprise decision speed. They outline the practical shifts required — reassessing outdated constraints,...

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Why AI in Document-Heavy Workflows Fails Without the Right Foundation - with Sumedh Chaudhary of IBM show art Why AI in Document-Heavy Workflows Fails Without the Right Foundation - with Sumedh Chaudhary of IBM

The AI in Business Podcast

Enterprise AI initiatives consistently break down in document-heavy environments, not because the underlying models are inadequate, but because fragmented data silos, page-break context loss, and uncoordinated extraction tools erode the semantic layer AI needs to reason accurately. In this episode, Sumedh Chaudhary, CTO US Industry Market at IBM, breaks down why a multi-agent architecture is the operational prerequisite for AI to function reliably in regulated, document-intensive workflows. The conversation covers how governance frameworks with measurable error-rate targets distinguish pilot...

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Today’s guest is Hossein Zahed, Senior Director of Data Science and Machine Learning at Capital One. Hossein joins us on today’s program to talk about the value that financial leaders tend to misplace in emerging generative AI systems. Where many managers place too much stock in customer-facing applications, Hossein insists it’s ‘behind the curtain that the true ROI of generative AI can be found. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!