How Can Small Businesses Scale Through Relationship Marketing? with Scott Grates
Sales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Release Date: 06/24/2024
Sales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Edward M. Brady, CFA, a realtor and author of Awaken Your Financial Star, explains why high earners still feel financially insecure and how anyone can build lasting wealth using four simple principles: Savings, Time, Assets, and Returns (STAR). Drawing on 25 years as an SEC examiner, Brady shows how to avoid lifestyle creep, spot investment fraud, and treat money as a tool rather than a moral failing. Learn more at .
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Fred Marshall, founder and CEO of Quantum Learning, explains how to thrive in the age of AI by moving from overwhelm to agency — directing your attention across priorities, obligations, and noise, and using AI as an accelerator for what matters most. Marshall, author of Thrive: The Antidote to Future Shock, shares practical systems to future-proof your work and life amid exponential change. Learn more at
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
John Fees, Co-founder & Managing Partner of GradGuard, explains how salespeople stay irreplaceable in the AI era by asking the human questions AI can't — and by leading with his "three A's": Ask, Authentic, Authority. He and host John Golden also weigh whether a college degree is still worth the cost and what skills students need to thrive alongside AI. Learn more at .
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Tayo Lusi, Founder of The One Percent University, explains how IT professionals can scale their income to $500,000 a year by mastering the right mindset, building real cloud engineering projects, and negotiating their true worth. He shares how he went from a $55K help desk job to nearly $500K, and why he now teaches $500,000 as a baseline minimum rather than a dream. Learn more at .
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Callum Kennard, Head of Sales at ClickSlice, explains why overplanning can be worse than bad execution and how to fix it by baking in iteration, defining a narrow ideal customer, and prioritizing citation quality over volume in SEO and AI search. He shows sales and marketing leaders how to stop confusing activity with progress and set realistic timelines for SEO and AEO results. Learn more at .
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Juan Munoz, a top-producing Denver realtor, licensed lender, and former NASA aerospace engineer, explains how he left a secure engineering career to build a referral-driven real estate business rooted in "Trust, Value, Results." He shares how he overcame self-limiting beliefs, handles tough pricing conversations with data, and has earned 136 five-star reviews by putting each client's best interest ahead of his own. Learn more at .
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Franchise Coach and Consultant Giuseppe Grammatico explains how to build financial and time freedom through franchising by choosing the right brand, preparing real numbers, and treating year one as a "builder year." He busts the common franchising myths, details what it costs to qualify, and shows how franchisors now use AI to run leaner. Learn more:
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Laura McCracken, Founder & CEO of Blackheath Advisors and The Board Alchemist, explains what a board of directors really does — providing oversight, managing risk, and owning company culture rather than conferring prestige. She shows how management teams can turn the board into a strategic asset and shares a five-part resilience model that ends in a live crisis simulation. Learn more:
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Rob Snyder—serial startup founder, Harvard Innovation Labs fellow, and author of The Power of Pull—explains why customers buy: they have "blocked demand," meaning they're already trying to do something urgent but their current tools fall short. He shows founders how to stop pushing, spot real pull, and find the customers who rip a product out of their hands instead of wasting months building for people who won't buy. Learn more at
info_outlineSales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.
Kevin Cope, Founder and CEO of Acumen Learning, explains how salespeople earn a seat at the table by mastering business acumen — reading a prospect's P&L, mining earnings calls for buying signals, and pairing that insight with the EQ that AI can't replace. He shares why two-thirds of salespeople don't understand their clients' industry and how to close that gap. Learn more at .
info_outlineIn this podcast episode, John Golden from Sales POP Online Sales Magazine and Pipeline CRM interviews Scott Grates, a forward-thinking entrepreneur from central New York. They delve into the vital role of relationship marketing in scaling small businesses. Scott elaborates on how relationship marketing prioritizes nurturing connections and seeking introductions over traditional referrals, underscoring the human touch in a digitally distracted era. He emphasizes the importance of consistency in building trust and delivering value to key relationships. Additionally, Scott discusses his upcoming book, "Referrals Done Right," which provides valuable insights on creating successful referral programs for small businesses.