Making Service the Cornerstone of Your Business
RoofersCoffeeShop
Join us for our latest Read Listen Watch® (RLW) session, where we will explore how to make exceptional service the cornerstone of your business. This panel discussion features industry experts Zach Carpenter from Jobba and Jeannie Boyd from Boyd Bone Dry, who share insights on how service can transform the roofing industry. The panelists discuss the importance of creating a service-first culture that drives customer satisfaction and loyalty. Topics include leveraging technology to enhance customer interactions, turning complaints into opportunities and maintaining high service standards as...
info_outline
Shane Millwood – Strong Bonds Fuel Success
RoofersCoffeeShop
In this Roofing Road Trips® episode, Heidi J. Ellsworth talks with Shane Millwood of BITEC about how the growth of manufacturing companies impacts contractors in a way that goes beyond just product offerings. Shane shares his insights on how manufacturers can maintain a personal touch with contractors, ensuring strong relationships and mutual success even as they scale. He will discuss the importance of collaboration, innovation and personalized support in creating lasting partnerships that benefit everyone in the industry. Learn more at RoofersCoffeeShop.com! ...
info_outline
Rebecca Mayo – Boost Your Roofing Business
RoofersCoffeeShop
In this Roofing Road Trips® episode, Megan R. Ellsworth sits down with Rebecca Mayo, director of partnerships for gFour Marketing, as they talk about the secret back-office marketing team that’s been helping home improvement businesses thrive since 2009. Learn how gFour's unique approach helps roofing contractors stand out in a competitive market, build lasting customer relationships and increase five-star reviews. Discover strategies for generating more referrals, automating your marketing and overcoming common challenges to achieve long-term success. Don't miss this insider knowledge on...
info_outline
Trent Cotney – Roofing and the New Presidential Administration
RoofersCoffeeShop
In this Roofing Road Trips® episode, Heidi J. Ellsworth sits down with Trent Cotney of Adams and Reese to discuss the legal changes impacting contractors and businesses as the new presidential administration takes shape. Trent shares his history in roofing and advocacy, and how he’s working to shape policies that directly affect the roofing industry. From new tariffs and immigration policies to the formation of the Department of Government Efficiency (DOGE), Trent breaks down what contractors should expect and how they can prepare for these shifts. Whether you’re a contractor or simply...
info_outline
Patrick Cochran – The future of roofing education with Skills USA
RoofersCoffeeShop
In this Roofing Road Trips® episode, Megan Ellsworth sits down with Patrick Cochran of Red Dogs Roofing to discuss the promising Massachusetts Skills USA teams. Learn how contractors are supporting Skills USA, and their role in bringing the roofing trade to the next generation of skilled workers. They will dive into the TRAC (Training for Roof Application Careers) program, the hands-on experience students are receiving and why roofing is not just an essential industry but also a growing career path with limitless opportunities. Learn more about the upcoming Skills USA competition, the future...
info_outline
Erick Sharp – Advancing Innovation in Pavement Materials
RoofersCoffeeShop
In this Roofing Road Trips® episode, Megan Ellsworth sits down with Erick Sharp to discuss ACE Laboratories' pivotal role in supporting the CRRC's expanding mission, focusing on cutting-edge testing and innovations in roofing and paving materials. With recent advancements like the tripling of ACE's equipment capacity for CRRC testing and a large, simulated weathering expansion, ACE is helping CRRC lead the way in rating the performance of materials. We'll also explore asphalt testing and development, specifically in relation to CRRC's ongoing work to rate the radiative properties of pavement...
info_outline
Matthew Del Fiacco & Paul Terry – The Power of Eco-Friendly Sprayable Adhesives
RoofersCoffeeShop
In this Roofing Road Trips® episode, Heidi J. Ellsworth sits down with Matthew Del Fiacco and Paul Terry from H.B. Fuller to discuss the cutting-edge Millennium PG-1 EF ECO2, a game-changing low-rise urethane foam adhesive that not only leads in performance but also supports eco-conscious values. With its patented propellant formulation and use of naturally occurring atmospheric gases, PG-1 EF ECO2 sets a new standard in the roofing industry, creating a more efficient, sustainable and safer job site. Tune in as they discuss the science behind this environmentally friendly adhesive, its...
info_outline
The Financial Edge of Roofing
RoofersCoffeeShop
In this Roofing Road Trips® episode Karen Edwards sits down with Kerry Cloyd, vice president of Customer Financial Services (CFS) at ABC Supply to discuss critical financial aspects of the roofing business. Explore the financial challenges contractors commonly face and how ABC Supply’s CFS offers tailored support, helping both commercial and residential roofing projects stay on track. Whether you're dealing with cash flow concerns or just looking for insights on managing finances, this podcast offers actionable advice and real-world examples to help contractors navigate the financial side...
info_outline
People Make Roofing - Bryan Pribula
RoofersCoffeeShop
Welcome to People Make Roofing, a call to action led by Roofing Talent America and RoofersCoffeeShop®. We're tackling the industry's biggest challenges, from outdated misconceptions to the widening skills gap. Our mission? To show the next generation the true potential of roofing—including the diverse opportunities, endless growth possibilities and a chance to make a lasting impact. Join us as we share unfiltered stories from industry professionals across North America, inspiring and guiding the future of roofing. Learn more at RoofersCoffeeShop.com! ...
info_outline
Unlocking Referral Growth Potential
RoofersCoffeeShop
Join us for this Coffee Conversations, sponsored by gFour Marketing, as we explore the transformative power of referrals in driving business growth. Referrals are the age-old best form of lead generation but how has it changed with the new digital age? The Coffee Shops are bringing leading experts together to talk about the important impact to a company’s bottom line — especially in the home services industry, where referred customers have a 16% higher lifetime value. Our experts will help you discover how to overcome barriers preventing customers from referring, the most effective...
info_outlineJoin us for this episode of Stories From the Roof as host Megan Ellsworth sits down with John Chan, owner of Durable Slate, to learn about his passion for restoration. John’s inspiring roofing journey began with a summer job at Durable Slate while he was in college where he learned to install slate, copper and tile. He has since worked his way into company ownership and is renowned for his historic restoration work throughout the U.S. and Europe. With projects like The Library of Congress in D.C., The Frank Lloyd Wright Museum in Ohio and President Lincoln’s Birthplace in Kentucky, as well as numerus badges of honor such as being the only roofing company to ever win the BBB’s International Award for Marketplace Ethics, John Chan and Durable Slate can share a thing or two about the importance of earning the trust of your customers and the value of reputation. This episode is sponsored by Ruby, so much more than a virtual receptionist.
Learn more at RoofersCoffeeShop.com!
Are you a contractor looking for resources? Become an R-Club Member today!
https://www.rooferscoffeeshop.com/rcs-club-sign-up
Follow Us!
https://www.instagram.com/rooferscoffeeshop/?hl=en
https://www.facebook.com/rooferscoffeeshop/
https://www.linkedin.com/company/rooferscoffeeshop-com
https://www.tiktok.com/@rooferscoffeeshop
https://www.pinterest.com/rcscom/
https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw
https://twitter.com/RoofCoffeeShop
#RoofersCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry