The Top 3 Reasons Patients Aren't Accepting Your Treatment Plan
Dental Drill Bits with Sandy Pardue
Release Date: 07/10/2024
Productivity Killers in Dentistry Unveiled | Part 1
Dental Drill Bits with Sandy Pardue
Imagine transforming the daily chaos in your practice into a streamlined and efficient operation. In this episode of Dental Drill Bits, Michael and Sandy tackle some of the most disruptive productivity killers facing dental practices today—late patients, broken appointments, no-shows, and cancellations. Sandy brings her expert perspective by emphasizing the necessity of a dedicated scheduler who can artfully manage appointments to minimize chaos and boost productivity. They delve into actionable strategies, such as enhancing patient education, solidifying financial arrangements, and...
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Working Interviews in Dentistry: Are They Worth the Risk? | From Post to Podcast
Dental Drill Bits with Sandy Pardue
Should you have working interviews? In this episode of Dental Drill Bits, Michael and Sandy unravel the complexities of hiring processes in dental practices that often fly under the radar. They take a closer look at the commonly used "working interviews" and reveal the legal pitfalls and inefficiencies often associated with them. But fear not, as they guide you through innovative strategies to better evaluate potential hires. With their expert advice, you'll learn how to navigate these challenges with ease and ensure your dentistry team is top-notch. Get ready to transform your interview...
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Why Is Your Practice Slow? Here's What's Often Overlooked | From Post to Podcast
Dental Drill Bits with Sandy Pardue
Puzzled by a sudden slowdown in your practice after a period of steady growth? In this episode of Dental Drill Bits, Michael and Sandy tackle this very dilemma, driven by a listener's concern about a drop in activity despite continuous marketing efforts. Sandy shines a light on the inevitable ebbs and flows of the dental business, detailing how peaks and valleys are quite common. While it's tempting to look at external factors, she emphasizes that the real key lies with internal operations—how well your team navigates daily tasks, engages with patients, and adheres to promotional schedules...
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Should Your Practice Offer Profit-Based or Flat Bonus Schemes? | From Post to Podcast
Dental Drill Bits with Sandy Pardue
Imagine turning your practice into a thriving hub by simply tweaking your bonus structures for your office manager. This episode of Dental Drill Bits delves into the nuances of crafting successful bonus systems that align with your practice's financial goals. Michael and Sandy engage in an insightful discussion exploring profit-increasing bonuses versus flat raises, focusing on ensuring these incentives are both motivating and sustainable. Sandy advises on basing bonuses on collections instead of production for financial stability while offering strategies to set clear, transparent benchmarks...
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Claims to Cash: Optimizing Your Dental Insurance Process | From Post to Podcast
Dental Drill Bits with Sandy Pardue
How can you master the art of insurance collections and minimize outstanding claims? In today's episode, Michael and Sandy dive deep into the essentials of managing insurance collections with expert insights that can save your practice valuable time and resources. Sandy explains the critical importance of timely and consistent follow-up on insurance claims and recommends designating a specific day each week for this task to streamline operations. Meticulous tracking of claims—whether using spreadsheets or software reports—and conducting follow-up every three weeks are essential strategies...
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Ditching Insurance Dependency: Benefits of Dental Membership Programs | From Post to Podcast
Dental Drill Bits with Sandy Pardue
In this episode, Sandy dives deep into the myriad benefits of dental membership plans, revealing how they are game-changers for increasing patient loyalty and cutting the ties from heavy reliance on dental insurance. Through comprehensive discussion and real-life examples from various practices, Sandy illuminates the substantial impact these plans have on both patient retention and revenue growth, backing it all up with compelling statistics. Learn how integrating dental membership plans and using tools like Plan Forward software can streamline your management process while enhancing patient...
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Crush the Q4 Crunch: The Survival Guide for Fourth Quarter
Dental Drill Bits with Sandy Pardue
Are your ready to tackle the fourth quarter crunch and boost productivity in your practice? Join Michael and Sandy on this high-impact episode of Dental Drill Bits as they break down transformative strategies to keep your practice thriving, even during the most challenging times. Gain practical advice through Sandy's shared anecdotes on everything from managing missed appointments to tackling unscheduled treatments and sustaining team momentum throughout slow months. Track your key performance indicators, enforce consistent procedures, improve follow-up communication, and ensure proactive...
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Why Your Practice Might Only Need Team Leaders, Not an Office Manager
Dental Drill Bits with Sandy Pardue
What happens when you appoint someone an office manager without proper training? In today's rerun episode Michael and Sandy dive deep into this critical issue afflicting many dental practices. They explore the stark differences between an office manager and a front office employee, debunking common misconceptions that can lead to team conflicts and inefficiencies. Sandy illustrates that in practices with under ten employees, appointing team leaders for different departments is a more effective strategy than designating an office manager. Furthermore, the episode highlights the essential role...
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Transform Your Dental Website Into a Patient Magnet
Dental Drill Bits with Sandy Pardue
How can YOUR practice stand out in the crowded online space? In this episode, Michael, Sandy, and Ali dive into proven strategies for enhancing your practice's online presence. Joined by Ali from DocSites, a leader in dental websites and marketing, the conversation reveals how to keep your website fresh and engaging. From showcasing compelling before-and-after photos to ensuring your team and service information is always current, Ali provides actionable tips that can attract new patients and keep your existing ones loyal. But it doesn't stop at just updating your website. Ali discusses the...
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Consulting vs. Coaching: Which Does Your Practice Need?
Dental Drill Bits with Sandy Pardue
Are you unsure about how consulting might help your dental practice? In this episode, Michael and Sandy dive deep into the transformative power of consulting versus coaching in the dental world. They clarify that while coaching hones the personal development of your team, consulting zeros in on your business's heartbeat—its systems, organization, and overall operational efficiency. From reducing stress to improving overall practice productivity, they paint a vivid picture of how the right consultant can turn a chaotic office into a well-oiled machine. Sandy shares invaluable tips on choosing...
info_outlineEver wonder why patients often decline treatment and how you can address these objections effectively? In this episode, Michael and Sandy dive deep into the top three most common excuses patients give: fear, lack of awareness, and financial concerns. Sandy sheds light on why recognizing these objections is crucial and offers actionable strategies for overcoming them. Through compelling examples, she underscores the importance of educating patients about the benefits of timely care and mastering verbal skills, including the art of voice inflection, to present treatment plans compellingly.
Sandy doesn’t stop there. She explains how role-playing and regular training can transform your dental team's approach, making patients feel more at ease and informed. By the end of this enlightening discussion, you'll understand how to create a comforting environment for your patients, empowering them to move forward with necessary treatments. Tune in to harness the power of effective communication and patient education in your practice.
What You'll Learn in This Episode:
- How to identify and address patient fears regarding dental treatments.
- Techniques to inform patients who are unaware of their dental needs.
- Strategies for handling financial objections to dental care.
- The role of verbal skills and voice inflection in presenting treatment plans.
- The impact of role-playing and team training on patient interactions.
- Ways to make patients feel comfortable and informed during decision-making.
- Tips for educating patients about the benefits of timely dental treatments.
Transform the way you handle patient objections by listening to this episode today!
Sponsors:
Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/