Driving Training Workflows with Tribal Knowledge - with Brenda Kahl of Illumina
Release Date: 08/14/2024
Developing AI Solutions for Work Marketplaces - with Andrew Rabinovich of Upwork
The AI in Business Podcast
Today’s guest is Andrew Rabinovich, Vice President of Machine Learning and AI at Upwork. Andrew joins us on today’s podcast to discuss the evolving role of AI in transforming work marketplaces and expediting hiring workflows. With Upwork’s recent launch of a suite of AI products, including Uma, an AI-powered assistant, the conversation focuses on how these innovations aim to streamline the platform’s core functions and enhance collaboration between clients and freelancers. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at...
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The Future of Insurance Workflows with AI - with George Williams of Nationwide and Heather Wilson of CLARA Analytics
The AI in Business Podcast
Today’s guests are George Williams, Head of Small Business at Nationwide Insurance, and Heather Wilson, CEO at CLARA Analytics. Nationwide is an investor in CLARA Analytics, an AI-as-a-service (AIaaS) provider that improves casualty claims outcomes. The pair join Emerj Senior Editor Matthew DeMello on today’s episode to explain the impact of generative AI workflows on Insurance spaces. Later in the episode, both George and Heather share a broader vision for what the insurance landscape will look like once “proactive” approaches are commonplace. This episode is sponsored by CLARA...
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Attracting and Retaining Talent with Data in Field Services and B2b Workflows - with Fabio Raffone of Tetra Pak
The AI in Business Podcast
Today’s guest is Fabio Raffone, Vice President of Customer Service Operations for Americas at Tetra Pak. Tetra Pak is a Swedish multinational company specializing in food packaging and processing solutions. The company provides a range of offerings, including packaging materials, filling machines, and processing equipment for various products such as dairy, beverages, cheese, ice cream, and prepared foods. Fabio joins Emerj Senior Editor Matthew DeMello on the program today to discuss the pressing challenges faced by field service leaders and the growing relevance of AI in overcoming these...
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Confronting Credit Workflow Challenges with AI - with Supriya Gupta of Credit Karma
The AI in Business Podcast
Today’s guest is Supriya Gupta, General Manager and Vice President of Product at Credit Karma. Credit Karma is a multinational personal finance brand under Intuit that makes products free to consumers and helps them find lenders. Supriya returns to the platform today to dive deep into the evolving landscape of financial services, highlighting the challenges and opportunities facing the industry today. We explore Credit Karma’s journey from its inception as a “born digital” company to its innovative use of generative AI, such as the development of Intuit Assist - an AI-driven tool that...
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Driving AI Infrastructure in Compliance-Heavy Industries - with Shardul Vikram of SAP
The AI in Business Podcast
Today’s guest is Shardul Vikram, CTO and Head of Data & AI for SAP Industries and Customer Experience. Shardul joins Emerj Senior Editor Matthew DeMello on today’s program to explore the evolving landscape of cloud adoption and storage solutions within the life sciences and financial services industries. A decade has passed since cloud technology burst onto the scene with great promises, yet today, not everything resides “on the cloud.” As the hype around new technologies like AI starts to cool, Shardul offers legacy and regulated industry leaders actionable insights on driving a...
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Logistics and Manufacturing Challenges Through the Lens of Data - with Akash Gupta of GreyOrange
The AI in Business Podcast
Today’s guest is Akash Gupta, CEO and Co-founder of GreyOrange. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. He joins Emerj Senior Editor Matthew DeMello on today’s episode to explore the critical challenges currently facing manufacturing and logistics leaders and why AI is becoming an increasingly vital tool in addressing these obstacles. As global supply chains become more complex and demand greater efficiency, AI offers new ways to optimize operations, reduce costs, and enhance...
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Driving Manufacturing, Supply Chain, and Marketing Synergies with AI - with Kartik Pant and Shreyas Becker of Sanofi
The AI in Business Podcast
Today’s guests include two senior executives from Sanofi’s manufacturing division, Head of Data & AI for Manufacturing & Supply Chain Kartik Pant and Head of AI & Data Products, Manufacturing & Supply Shreyas Becker, respectively. The pair join us on today’s podcast to identify disconnects between marketing and supply chain workflows that commonly lead to issues such as stockouts and fulfillment delays. Later, they share insights on building what they describe as an ‘end-to-end control tower capability’ for data tools to solve these and similar logistics challenges in...
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Bringing AI to Predictive Weather Models - with Dr. Raghav Vadhera of Raytheon
The AI in Business Podcast
Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon Technologies. Dr. Vadhera returns to the program today to talk about a new initiative from the Biden administration in partnership with Raytheon to improve flood prediction capabilities using AI and cutting-edge technologies. Throughout our conversation, Dr. Vadhera explores the capabilities of AI in weather prediction and emergency response systems, including analyzing long-term data, identifying trends, and predicting weather events associated with specific cloud formations. If...
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Driving Supply Chain Solutions for Life Sciences with AI - with Andrei Tadique of Takeda
The AI in Business Podcast
Today's guest is Andrei Tadique, Director and Head of Manufacturing Science at Takeda Pharmaceuticals. Andrei joins us on today's podcast to discuss the biggest challenges for Life Sciences leaders in driving logistics and supply chain workflows. In the course of his conversation with Emerj Senior Editor Matthew DeMello, Tadique identifies and explores three key challenges: data integration, process standardization, and talent acquisition and retention. Throughout, he offers leaders actionable advice for working around remaining paper-based workflows, creating a global digital ecosystem, and...
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Driving Development Efficiencies for SaaS - with Akash Gupta of GreyOrange
The AI in Business Podcast
Today’s guest is Akash Gupta, Co-founder and CEO of GreyOrange. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. In a special series focusing on software development challenges sponsored by Pieces, Akash joins us on today’s program to talk about the challenges faced by AI startups in balancing short-term priorities with their long-term vision. Later, he and Emerj Senior Editor Matthew DeMello explore the importance of prioritization, understanding the value of features, and striking a...
info_outlineToday’s guest is Brenda Kahl, Senior Director of Service and Support at Illumina. Illumina is a San Diego-based biotechnology company founded in 1998 that develops and markets systems for genetic analysis, serving sequencing, genotyping, gene expression, and proteomics markets in over 155 countries. Brenda joins us on today’s program to pull apart training challenges for field service operations in biotech spaces and the technology infrastructure necessary to build solutions. Throughout the episode, Brenda gives actionable insights for driving efficiency and cost savings with call center metrics and digital tools, such as tribal knowledge systems that can accommodate new working styles like remote work. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!