Mastering the Service World Expo-Tips from Industry Leaders on Maximizing Your Experience!
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Release Date: 09/11/2024
The Moneyball for Home Services: How You Can Catch the Jobs You’re Missing
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most contractors think they need more leads. But what if the real problem is that you’re already missing the jobs you paid to generate? In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Shaun Ritchey from Breezy to talk about Moneyball for home services and how contractors can use AI, better data, and smarter systems to uncover the jobs hiding inside their existing business. Just like Moneyball changed baseball by finding overlooked value in the data, this conversation shows how contractors can find overlooked revenue in missed calls, slow follow-up,...
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The Guide to Branding and Networking for Service Business Owners
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most service business owners are chasing the next lead source. Google Ads. Facebook Ads. AI. SEO. Automation. But sometimes the fastest way to grow is still the most old-school strategy in the book: getting out into your community, shaking hands, building trust, and making sure people remember your brand. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Chuck Worley, owner of Worley’s Home Services, to talk about branding, networking, reputation, and the real-world grind behind building a service business people know, trust, and refer. Chuck shares...
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Consistent Branding Can Solve Your Hiring and Growth Headaches
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most contractors think branding is about logos, colors, and marketing. It's not. The strongest brands in the trades do something much more powerful: they attract great employees, create loyal customers, and make growth easier. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Levi Torres, founder of High 5 Plumbing, Heating, Cooling & Electric, to discuss how consistent branding became the foundation for one of Colorado's fastest-growing home service companies. What started as a simple idea—a high five at the end of every service call—evolved...
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How AI Actually Solves the Real Call Center Headaches in Home Services
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most home service companies don't have a lead problem. They have a follow-up problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Kevin Wu, founder of Leaping AI, to discuss how AI voice agents and automation are helping home service businesses solve some of their biggest call center challenges. From missed calls and slow follow-up times to after-hours booking and lead nurturing, Kevin shares how AI is being used as a practical tool to support customer service teams, improve speed-to-lead, and create better customer experiences without...
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How Top Trades Businesses Use AI and Systems to End Recruiting Pain
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most contractors don't have a recruiting problem. They have a recruiting system problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Paul Sanneman, founder of Contractor Staffing Source, to discuss how top home service companies are using systems, assessments, and AI-powered recruiting tools to consistently find better employees. After helping more than 2,000 contractors and recruiting over 2,500 successful hires, Paul shares the biggest recruiting mistakes contractors make and why most hiring challenges are self-inflicted. The conversation...
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How Contractors Use Air Curtains to Solve Costly Building Challenges
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most contractors walk past air curtains every day without realizing how much money they can save commercial buildings. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Curtis Rosol from Mars Air Systems to break down how air curtains work and why they’ve become a powerful solution for energy savings, indoor air quality, and insect control in commercial spaces. From convenience stores and restaurants to cold storage facilities and warehouses, Curtis explains how air curtains create an invisible barrier that keeps conditioned air inside while...
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How Service Businesses Can Stop Losing Skilled Workers
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
The skilled labor shortage isn’t just a hiring problem. It’s a perception problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Ruchir Shah, founder of SkillCat, to discuss why home service companies are struggling to attract and retain skilled workers and what the industry can do about it. Ruchir shares how his background in workforce training led him to build SkillCat, an online trade training platform helping people transition into HVAC, plumbing, electrical, and appliance repair careers. If your company struggles with hiring,...
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AI Search and the Death of Old-School Marketing for Home Service Businesses
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
The way homeowners search for HVAC, plumbing, and home service companies is changing fast. And most contractors are completely unprepared for it. In this episode of Service Business Mastery, Tersh Blissett sits down with Phil Risher from Phlash Consulting to discuss the massive shift from traditional Google SEO to AI-powered search and what it means for home service businesses. Phil explains why AI search is changing how customers find contractors, why conversational search matters more than keywords, and how tools like ChatGPT and Google AI Overviews are disrupting traditional...
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How Storytelling Can Solve Your Skilled Trades Recruiting Crisis
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Ryan Kiscaden, owner of Kiscaden Consulting and creator of the Next Up Trades children’s book series, to discuss how storytelling can reshape the future of recruiting in the trades. Ryan shares how a conversation with his plumber brother-in-law sparked the idea to create books that explain HVAC and plumbing to children in a way they can understand and connect with emotionally. Instead of focusing only on wages, debt, and job security, Ryan believes the industry needs to tell a better...
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How to Optimize and Automate Your Home Service Business
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Most home service business owners are excited about automation, AI, and new technology. But here’s the problem… They’re implementing tools before fixing their processes. In this episode of Service Business Mastery, Tersh Blissett sits down with Nathan Whittacre, CEO of Stimulus Technologies, to break down what actually works when it comes to optimizing and automating your business. Nathan shares decades of experience helping companies implement technology the right way and explains why most tech investments fail. What You Will Learn in This Episode Why automation without optimization...
info_outlineWelcome to the Service Business Mastery Podcast!
Visit our website for more episodes and insights! www.servicebusinessmastery.com.
In this episode, we sit down with Tom Peregrino, President at Service Nation, Jim Hinshaw the vice President at Service Nation & Chris Michel the training Director at Service Nation, three seasoned professionals in the HVAC and service business industry.
They share their extensive experience in business leadership, team management, and the importance of strategic planning for business growth. They also highlight the value of networking and learning opportunities at industry events like the upcoming Service World Expo 2024.
In this episode, here's what you can expect to learn:
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The benefits of attending industry expos and how to maximize your experience.
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Effective strategies for scaling your service business.
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Leadership and team management tips from seasoned professionals.
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How to implement actionable business strategies and foster a culture of growth.
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The role of networking and continuous education in achieving long-term business success.
If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)
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This episode is kindly sponsored by:
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CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
Connect with us!
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Join the Service Business Mastery Facebook group for more updates!
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Visit our website: www.servicebusinessmastery.com
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