New Challenges in Fraud Prevention for Retail and eCommerce - with Joe Gelman of Riskified
Release Date: 11/06/2024
AI Adoption and Skepticism in Regulated Industries - with Ylan Kazi of Blue Cross Blue Shield of North Dakota
The AI in Business Podcast
Today’s guest is Ylan Kazi, Chief Data and AI Officer, Blue Cross Blue Shield of North Dakota. Ylan joins Emerj Client Narrative & Content Strategy Lead Nick Gertsch to explore balancing AI innovation with risk governance in regulated healthcare sectors. Ylan also shares practical takeaways like forming cross-functional teams for realistic policy development, applying an AI Hippocratic Oath by starting with low-risk use cases to refine processes, and leveraging AI to improve patient experiences through lab result explanations and wait time predictions. Want to share your AI adoption...
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What Executives Need to Know About Quantum Computing and AI - with Daniel Lidar of the University of Southern California and Izhar Medalsy of Quantum Elements Inc.
The AI in Business Podcast
Today’s guests are Daniel Lidar, Holder of the Viterbi Professorship of Engineering at USC, Director of the USC Center for Quantum Information Science & Technology, co-founder and CSO of Quantum Elements, Inc., and Izhar Medalsy, Co-founder and CEO of Quantum Elements. Quantum Elements develops tools to reduce noise in quantum computers for scalable performance. Daniel and Izhar join Emerj Editorial Director Matthew DeMello to explore why quantum computing is entering enterprise strategy now, explaining qubits, quantum simulation, and practical applications beyond hype. Daniel and Izhar...
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Copyright & Compliance for Enterprise AI From Demos to Defensible - Nina Edwards of Prudential Insurance
The AI in Business Podcast
Today’s guest is Nina Edwards, Vice President of Emerging Technology and Innovation at Prudential Insurance. With decades of experience driving strategy, innovation, and AI-enabled growth at leading financial and consulting firms, Nina brings deep expertise in applied intelligence and emerging technology. Nina joins Emerj Editorial Director Matthew DeMello to discuss how enterprises can adopt AI safely and effectively, balancing innovation with compliance while mitigating data and copyright risks. She also shares practical takeaways, including implementing instrumented sandboxes, structured...
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Translating AI Models into Business Value From Governance to Deployment - Thomas Holmes of Akur8
The AI in Business Podcast
Today’s guest is Thomas Holmes, Chief Actuary, North America at Akur8. Holmes works at the intersection of actuarial pricing, AI governance, and operationalizing analytics inside regulated insurance environments. Thomas joins Emerj Editorial Director Matthew DeMello to discuss how insurers move from AI experimentation to enterprise deployment — particularly when models must satisfy regulators, executives, and the realities of day-to-day actuarial and IT workflows. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on...
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Transforming Trial Design and Patient Data with Deterministic AI - with Emma Vitalini of Amgen
The AI in Business Podcast
Today’s guest is Emma Vitalini, Head of Global Digital Health Technology Innovation at Amgen, where she leads initiatives at the intersection of digital health, data strategy, and clinical innovation. Emma joins Emerj Editorial Senior Editor Marilie Fouche to explore how data and AI are reshaping patient recruitment, consent, and execution in clinical trials, with a focus on decentralized models, scalable compliance, and explainable AI in regulated environments. Emma also shares practical guidance for enterprise leaders on where AI is delivering near-term ROI today, including accelerating...
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Stop Asking and Start Solving with AI for Proactive CX - with Vasili Triant of UJET
The AI in Business Podcast
Today’s guest is Vasili Triant, CEO of . UJET is a next-generation cloud contact center platform leveraging AI to modernize customer experiences. Vasili joins Emerj Editorial Director Matthew DeMello to unpack the shift from reactive customer service to proactive, data-driven engagement — and why the transition matters for enterprises rethinking the role of their contact centers. The conversation also explores how fragmented data stacks hinder real-time decision-making, why proactive service improves lifetime customer value, and what enterprises can change today to build contact centers...
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Workforce Solutions for Field Services with AI - with Rommel Ong of Belimed
The AI in Business Podcast
Today’s guest is Rommel Ong, Regional Service Director at Belimed. Belimed provides sterilization and infection control solutions for healthcare facilities. Rommel joins Emerj Editorial Director Matthew DeMello to explore how data and AI address field service challenges like staffing shortages, paperwork burdens, and capturing tribal knowledge from veteran technicians. Rommel also shares practical takeaways, such as using chat systems to search for error codes and share solutions across teams, net promoter scores for tracking customer sentiment, and remote equipment monitoring to predict...
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Modernizing Insurance Pricing From Excel to Explainable AI - Thomas Holmes of Akur8
The AI in Business Podcast
Today’s guest is Thomas Holmes, Chief Actuary for North America at . Holmes focuses on how actuarial teams can modernize pricing and reserving with automation and AI while maintaining governance and actuarial soundness. Thomas joins Emerj Editorial Director Matthew DeMello to discuss why pricing and reserving modernization is hard to execute in practice, and how insurers can adopt AI with the governance and explainability actuarial teams require. The conversation also covers starting with a clear problem statement, avoiding generic “bolt-on” AI approaches, and targeting small wins that...
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How Open Context Layers Help Enterprises Build, Govern, & Scale Agentic AI - with Prukalpa Sankar of Atlan
The AI in Business Podcast
Today’s guest is Prukalpa Sankar, Co-Founder & CEO at . Atlan is a metadata platform delivering data and AI governance. Combining enterprise data with AI infrastructure with business context and security, Atlan allows humans and AI agents to find, trust, and govern data across the entire enterprise. Prukalpa joins Emerj Editorial Director Matthew DeMello to unpack why so many enterprise AI pilots still fail in production — and why solving for context rather than just data volume or model complexity is becoming the decisive factor. The conversation also highlights how leading...
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Reducing R&D Cycle Time in Pharma Without Increasing Regulatory Risk - with Vaithi Bharath of Bayer
The AI in Business Podcast
Today’s guest is Vaithi Bharath, Associate Director of Data Science & AI Solutions at Bayer. Bharath joins Emerj Editorial Director Matthew DeMello to break down why clinical R&D timelines often slip for reasons that have little to do with model performance. Rather, delays compound when data moves across fragmented systems, teams rely on slow handoffs, and validation requirements turn minor adjustments into major cycle-time hits. He walks through where decision-making slows from data capture through database lock, and what it takes to accelerate workflows without replacing a...
info_outlineToday’s guest is Joe Gelman, Platform Marketing Manager at Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. Joe joins us to talk about the evolving landscape of fraud prevention for retail and eCommerce. As the holiday season approaches, with forecasts projecting $240 billion in U.S. online shopping, merchants face increasing challenges balancing customer-friendly policies with the risk of policy abuse and sophisticated fraud schemes. Joe explains how the pandemic reshaped consumer behavior, normalizing liberal return policies but also creating opportunities for fraud. He highlights how policy abuse—such as repeat returns or fake claims—differs from more organized fraud operations manipulating shipping systems or repackaging defective products. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.