Libsyn Directory

Industry 2030: How AI is Transforming Legacy Retail

Retail Doctor Group - Consumer and Retail Transformation Experts

Release Date: 02/13/2025

AI in Retail: The Complex Evolution of Physical Retail

Retail Doctor Group - Consumer and Retail Transformation Experts

We're delighted to present a thought-provoking session where Brian Walker, CEO of Retail Doctor Group, reconnects with Nikki Baird, VP Strategy and Product at Aptos, for their second illuminating conversation. Episode highlights include: Exploration of the physical store's critical role in creating emotional brand connections for pandemic-influenced younger consumers Honest discussion about the inventory pendulum swinging between physical and digital channels—and why retailers haven't found the right balance Fresh insights into the "store of the future" concept, including appointment-based...

Industry 2030: How AI is Transforming Legacy Retail

Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Martin Newman, renowned retail pioneer and customer champion. Episode 44 includes: Deep insights into the future of AI-driven personalisation and its potential to transform retail after 25 years of unfulfilled promises The fundamental shift in consumer power dynamics since the first online transaction in 1994 How legacy retailers can compete with digital-native businesses like Shein and Temu Predictions for retail in 2030, including driverless shopping experiences and robot retail...

AI, Robotics and the Human Experience

Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Steve Sammartino of Macro3D. This episode includes: AI's evolution from isolated systems to interconnected neural networks The "dichotomy economy" split between luxury and budget retail The future of physical stores and human experiences Predictions for humanoid retail robots by 2030 Implications for workforce and taxation policies Don't miss this insightful discussion on how retailers can balance technological efficiency with meaningful human experiences in an increasingly...

The Human Connection in the Evolution of Data, AI, and Tech in Retail

Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Dr. Jason Pallant of RMIT University. This episode includes: Insights on the impact of AI and emerging technologies on retail and human interaction. The evolving role of physical retail spaces as community hubs and experiential centers. The importance of human connection and social experiences in an increasingly tech-driven retail landscape. Challenges and opportunities in personalization at scale versus niche, artisanal retail. The future of work in retail, with AI augmenting...

The Impact of AI: Get Your Business Ready for the Future

Retail Doctor Group - Consumer and Retail Transformation Experts

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with John Ball, the Managing Director of Google Customer Solutions AUNZ. This episode includes: How the current era is seen as a pivotal "technology revolution" that will transform industries and the workforce. Advancements in AI and machine learning are driving rapid changes, with a faster adoption curve compared to previous tech revolutions. The workforce will evolve, with some jobs changing or disappearing, while new roles emerge - adaptability and a willingness to learn will be...

A Conversation with Judy Coomber

Retail Doctor Group - Consumer and Retail Transformation Experts

In this podcast, Judy, the CEO of Peter Alexander, explores how teamwork and customer feedback fuel innovation, underscoring the necessity for innovation to deliver commercial outcomes. She also delves into cultivating a corporate culture that embraces risk-taking and discusses the supportive role of technology in business development. We hope you enjoy this conversation!

AI's Future: Hype or Humanity?

Retail Doctor Group - Consumer and Retail Transformation Experts

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers: The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential. A comprehensive analysis of dystopian versus utopian views on AI, and its broader implications for humanity and the retail sector. The enduring significance of human connection in an increasingly digital world, and how AI can enhance rather than replace these fundamental interactions....

AI’s Impact: Future Retail Transformation Explored

Retail Doctor Group - Consumer and Retail Transformation Experts

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Marcella Larson, co-founder and CEO of Woven. This insightful discussion covers: The current state and future of AI in retail: separating hype from substance. Practical applications of AI for retailers and consumers, and how it can transform the shopping experience. The importance of data management and the role of AI in personalising customer interactions and driving sales. We hope you enjoy this session!

Transforming Retail: Strategies for the Future

Retail Doctor Group - Consumer and Retail Transformation Experts

We are thrilled to present a new session where our CEO Brian Walker conversed with K D Adamson, renowned futurist and ecocentrist. In this session, we discussed: What does the future of AI look like? Should we be bothered by AI itself? How will organisations/CEOs future-proof themselves with AI? How will Chat GPT play an important role in the future for brands? Is there a future for bricks and mortar shops? We hope you enjoy this session!

A Conversation with Shane Lenton

Retail Doctor Group - Consumer and Retail Transformation Experts

We welcome our 2023 Inspirational Retail Leader finalist, Shane Lenton, Co-Founder and CEO of The Wishlist Company. Shane talks about how his first few work experiences and how they have shaped and inspired him throughout his career to be the great leader he is today. Enjoy this insightful conversation with our 2023 finalist. https://retaildoctor.com.au/podcasts/

More Episodes

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Martin Newman, renowned retail pioneer and customer champion.

Episode 44 includes:

Deep insights into the future of AI-driven personalisation and its potential to transform retail after 25 years of unfulfilled promises
The fundamental shift in consumer power dynamics since the first online transaction in 1994
How legacy retailers can compete with digital-native businesses like Shein and Temu
Predictions for retail in 2030, including driverless shopping experiences and robot retail assistants
The critical importance of maintaining human connection in an increasingly automated retail landscape
Fresh perspectives on building customer loyalty beyond traditional points programs
How retailers can create meaningful relationships through personalised experiences, events, and targeted content
Sneak preview of Newman's upcoming book "ROI Reimagined" and its framework for sustainable retail success

Don't miss this fascinating discussion between two retail industry leaders as they explore the delicate balance between technological innovation and human-centric retail experiences.

Drawing from Newman's four decades of experience - from pioneering e-commerce in 1997 to building a global retail consultancy - this conversation offers invaluable insights for anyone interested in the future of retail.

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