Episode 1: Intro & Interview With LinkedIn Pulse Star John White
Release Date: 07/10/2015
Closing The AI Trust Gap In Customer Experience With Cyara
Tech Talks Daily
How many bad customer experiences does it take before someone walks away for good? In my conversation with Amitha Pulijala, we explore why the answer might be fewer than most businesses are prepared for, and what that means for anyone investing in AI-powered customer experience. New research from Cyara reveals a stark reality. Twenty-eight percent of consumers will abandon a brand after just one poor interaction, and nearly half will do the same after only two or three. That leaves very little room for error at a time when more organizations are introducing AI into customer journeys,...
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Turning AI Ambition Into Real Business Value
Tech Talks Daily
What does it really take to move AI from endless experimentation into something that creates real business value? In this episode, I sat down with Tom Alexander, Head of Innovation and Transformation at CrossCountry Consulting, to talk about why so many organizations still struggle to turn AI ambition into meaningful outcomes. Tom works closely with executive and CFO teams that are either unsure where to begin or frustrated that early AI efforts have not delivered what they hoped for. We talked about why this is rarely just a technology issue. In many cases, the real blockers are ownership,...
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Adapting To Rising Costs And Constant Threats
Tech Talks Daily
Is the endpoint still just a device, or has it quietly become one of the most important control points in modern enterprise security? Recording live from IGEL Now And Next in Miami, I sat down once again with Darren Fields for what has become an annual check-in on how fast the industry is really changing. And this time, the conversation feels very different. Over the last 12 months, the discussion has moved well beyond traditional endpoint management. From global supply chain pressure driven by AI demand to rising hardware costs and unpredictable refresh cycles, the assumptions that once...
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The Rise Of Contextual Access And Adaptive Security
Tech Talks Daily
What does it really take to move from talking about Zero Trust… to actually making it work in the real world? Recording live from IGEL Now And Next in Miami, I caught up with John Walsh for what has now become something of a tradition, our third conversation together, and one that reflects just how much has changed in the last 12 months. When we last spoke, the focus was on securing the edge and rethinking security through a preventative lens. This time, the conversation has expanded from IT to OT, from devices to platforms, and from theory to real-world implementation across manufacturing...
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When Recovery Takes Weeks: The Endpoint Problem With James Millington
Tech Talks Daily
How long would it actually take your organization to recover every endpoint after a major cyber incident? Recording live from IGEL Now And Next in Miami, I sat down with James Millington to explore a question that most businesses think they’ve answered, but rarely have. Because when you move beyond theory and start mapping out the real process, the numbers tell a very different story. James shared examples from real organizations that tried to calculate recovery at scale. One estimated it would take over 5,000 person-hours to rebuild their estate. Another believed they could recover quickly,...
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The Convergence Of IT And OT With Matthias Haas At IGEL Now And Next
Tech Talks Daily
What does it actually take to rethink the endpoint in a world shaped by AI, Zero Trust, and the growing convergence of IT and operational technology? Recording live from IGEL Now and Next in Miami, I sat down with Matthias Haas to unpack what he describes as a genuine transformation moment for enterprise computing. This wasn’t a conversation about incremental change. It was about challenging long-held assumptions around devices, security models, and how work is delivered in modern organizations. Matthias shared how the idea of the “adaptive secure desktop” is moving beyond traditional...
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How Dwelly Is Rebuilding The Rental Market With AI
Tech Talks Daily
How do you rebuild an entire industry that most people accept as slow, fragmented, and frustrating? In this episode, I sit down with Dan Lifshits, co-founder of Dwelly, to explore how AI is being used to rethink the rental market from the inside out. What struck me most in this conversation is how Dwelly isn’t approaching property management as a software layer you simply bolt on. Instead, they are acquiring rental agencies and rebuilding the operating model itself, embedding AI into every workflow, from tenant communication to maintenance coordination and rent collection. It is a very...
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How Meta Is Using AI To Help Businesses Connect, Create, And Compete
Tech Talks Daily
How are businesses supposed to grow when technology is moving faster than regulation, customer expectations keep shifting, and AI is changing the rules in real time? In this episode, I sat down with Derya Matras, Vice President of EMEA at Meta, to talk about what growth really looks like for businesses operating in Europe, the Middle East, and Africa right now. This was a fascinating conversation because it went far beyond the usual talking points around AI and advertising. Derya brought a broader view of the pressure many businesses are under today, from macroeconomic uncertainty and...
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Nutanix, AI And Containers: Preparing For A Distributed Data Future
Tech Talks Daily
What happens when AI ambition starts moving faster than the infrastructure built to support it? In this episode, I spoke with Lee Caswell, SVP of Product and Solutions at Nutanix, about the latest Enterprise Cloud Index and what it tells us about where enterprise IT really is right now. There is no shortage of AI headlines, product launches, and promises about what comes next, but this conversation gets behind the noise and into the operational reality that many business and technology leaders are now facing. As Lee explained, AI is not arriving in isolation. It is pulling containers, data...
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Synthetic Research Explained: A Powerful Tool To Support, Not Replace, Human Insight
Tech Talks Daily
How far can we trust research that is generated without asking a single human being? In this episode, I sat down with Jordan Harper from Qualtrics to unpack one of the most talked-about developments at the Qualtrics X4 Summit, synthetic research. It is a topic that sparks curiosity, excitement, and a fair amount of skepticism in equal measure. And honestly, that tension is exactly why this conversation matters. Jordan brings a rare mix of scientific thinking and real-world technology experience, which makes him well placed to cut through the hype. We explored what synthetic panels actually...
info_outlineIn this first episode, Neil talks about his blogging journey on the LinkedIn Publishing platform and interviews John White who shares his experiences and success with blogging on LinkedIn.
Show Notes
Exactly 12 months ago today, I was given access to contribute my professional insights on the LinkedIn publishing platform that was being rolled out to its members. One Year later, I have published 83 blog posts that have reached nearly 1 million article views and somehow amassed over 7,000 followers along the way.
The greatest reward I have received from writing on LinkedIn is developing real friendships with like-minded individuals on a similar journey.
There is a long list of real friendships with fellow writers such as John White, Dustin McKissen and Paul Drury along with many others who inspire me to improve. On a recent holiday to New York, I even met with another LinkedIn friend and mentor Tom Ziegler at the White Horse Tavern where Dylan Thomas famously enjoyed his last whiskey.
There are many discussions of how technology is separating us rather than uniting us all. However, my experience of the last 12 months has proved that engaging with your audience and genuine networking that is not used for some kind of cynical self-gain is the essence of how humans learn from each other and move forward.
What Next?
Now that my fear of hitting the publish on a blog post is a distant memory combined with the knowledge that engagement is about conversations rather than dialogue, a new idea was born. On average there are around 66,000 people reading my blog posts each month, rather than this remain a one-way conversation, I want to engage with every reader.
The same fear of hitting publish has returned as my first Podcast became available oniTunes, RSS and Web, where I interview the prolific John White about his similar journey on LinkedIn long-form posting.
Podcasting allows me to open up this new communications channel and broadcast your thoughts that I am hoping might even challenge my thought process too. My plan is to offer an open invite to anyone that would like to feature in an interview. You could even just message me from your phone with a recording of a few words with your view on of the latest tech trend posts that I publish here on LinkedIn.
This idea was born out of a moment of madness and a genuine desire to connect with each and every one of my readers. Maybe, John Lennon said it best with the lyrics ‘You may say I'm a dreamer. But I'm not the only one. I hope someday you'll join us’.