E236: The Customer-Centric Model That Drives HubSpot’s Growth With Michael Redbord
Release Date: 08/31/2018
E656: Developing Interpersonal Skills With Lee Rubin
Breakthrough Success
Lee Rubin is a highly sought-after speaker and teacher. Corporations, professional associations and elite sports organizations throughout the country have partnered with him to build extraordinary teams. Here are the key links from the episode:
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E655: Lessons From A Near Death Experience With Art DiNick
Breakthrough Success
Art DiNick is a former engineer for Exxon who was involved a horrific race car accident in 1977. In those few moments between life and death his entire life flashed before him. His book As Fate Would Have It discusses the events that he relived in those few brief seconds and the lessons he learned and how they impacted the rest of his life. Here are the key links from the episode:
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E654: Protecting Your Wealth From Instability With David Dorr
Breakthrough Success
David Dorr is the founder and CEO of Coro Global, a finch company that helps you reimagine your money where gold can be used in every day transactions as easily as fiat currencies. He has 25 years of experience working at the crossroads of global capital markets and international estate planning. Here are the key links from the episode:
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E653: Embracing Music For Your Soul With Vincent James
Breakthrough Success
Vincent James has been circulating in the musical world for over 3 decades. He first began as a songwriting penning “Rock & Roll and Wrestling Connection” in the mid-80s that was made into a music video by PRISM Television. He later began managing local bands helping to book and promote hundreds of live shows. He now educates others about music through his nonprofit Keep Music Alive. Here are the key links from the episode:
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E652: Checking Off Your Travel Bucket List With Estee Gubbauy
Breakthrough Success
Estee Gubbauy had her own business as a Group Retreat Planner and Facilitator. As a Travel Advisor, she put all my best skill sets to work, finding her clients unique vacations with lots of VIP treatment, special offers and upgrades they can’t get on their own. Her book Your Travel Bucket List is The Ultimate Guide to Enrich Your Life with Great Adventures and Unforgettable Memories Here are the key links from the episode:
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E651: Dissecting The 5 Hour Workday With Stephan Aarstol
Breakthrough Success
Stephan Aarstol is an internet industry veteran who has founded a number of ventures including Tower Paddle Boards, one of the biggest Shark Tank success stories that has gone on to do over $30M in sales. Here are the key links from the episode:
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E650: Teaching Money To Your Kids So They Get It Right As Adults With Rebecah Freeling
Breakthrough Success
Rebecah Freeling is a child behavior expert specializing in strong-willed, often-oppositional, “spirited” kids. She is the author of Your Rules Are Dumb: How to Maintain Your Parental Authority While Creating a Partnership With Your Spirited Child Here are the key links from the episode:
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E649: Creating Fearless Possibilities At Any Age With Geneva Williams
Breakthrough Success
After a 40+ year career as an award-winning, innovative nonprofit leader, Dr. Geneva Williams reinvented herself as an author, international speaker, podcaster and title-holding advocate for women to live fit, fine and a vibrant life. A late-life beauty queen, entrepreneur, and online course creator, Dr. Geneva shows people that they can do anything at any age. Here are the key links from the episode:
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E648: Entering The Flow State With Dashama Gordon
Breakthrough Success
Dashama Gordon has impacted millions of lives globally with her message of healing, happiness, oneness, love, and flow. She is a popular KeyNote speaker who was invited to present at the United Nations in 2016 for the International Day of Happiness. Her productions have distribution globally through Target, Walmart, Best Buy, Barnes & Noble, Amazon, and many others. Here are the key links from the episode:
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E647: Changing Careers Later In Life And Thriving In The Process With Robert Miller
Breakthrough Success
Robert Miller is a musician who followed his dream. He became a Rock Star when he was in his 60s, an age when most people are planning their retirement. In just 5 years he’s got 9 celebrated albums including a Billboard #1, 4 million video views, 1 million Spotify streams, and 50,000 Facebook fans. He’s living proof that you’re never too old, and it’s never too late, to follow your dream. Here are the key links from the episode: Robert's email:
info_outlineAs the General Manager of the Service Hub at HubSpot, Michael Redbord helps helps scale the support and success teams of many businesses ranging from startups to a publicly traded SaaS juggernaut. He turned HubSpot’s customer support team from a cost center to a profit center and one of HubSpot’s greatest engines of growth. He is a noted writer, speaker, and leader who is joins us today to help us re-envision what success looks like for your business.
Quotes To Remember:
“If you don’t make your customers successful, you are not able to create repeat customers.”
“The hard truth about marketing is that nothing you create is as powerful as what your customer says.”
“Make sure that there is an obvious way for your customers to create repeat cycle.”
“The customer can be the best marketer.”
What You’ll Learn:
- How to Create a Customer Centric Strategy For Your Business
- Balancing Sales and Marketing
- The Power of Repeatable Business
- Getting Our Customers to Voice Out Their Thoughts
Key Links From The Show:
What's The Difference Between Customer Satisfaction And Customer Loyalty?
Recommended Books:
Content Marketing Secrets by Marc Guberti
Delivering Happiness by Tony Hsieh
The Messenger is The Message by Mark Organ