S3 E03: What is CSR and what's in it for you - a beginners guide to running a responsible business
Release Date: 02/12/2019
S06 E10: Why 2024 will be a great time to buy a dental practice
Two Reds are Better than One
S conversation with Lis Hughes - Managing Director - FTA It’s not often that we get the chance to listen to an industry expert sharing with us her view of the dental landscape since lockdown to the present - and beyond. Lis arrived at Frank Taylor Associates in 2008 to deliver some consultancy work - and has stayed there ever since, describing the company as a great place to work with nice people. During our conversation we discuss topics that will be of interest to all existing Owners and equally those who aspire to buy a practice: The current challenges we...
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S06 E09: 'Paid' - The 10 Secrets to being richly rewarded for the value you deliver
Two Reds are Better than One
In this latest episode of 'Two Reds are Better than One' Chris and Ashley interview Peter Thomson. Peter shares many strategies from his latest book 'Paid' Peter Thomson has been in business for over 51 years and he has been in the Personal Development world for 30 years. He has written 15 books, and produced over a 100 business programmes. This episode was a true masterclass in communication, sales and making sure you get richly rewarded for the value you bring to your patients. We strongly advise you listen to this podcast twice and make...
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S06 E08: Buying and Selling your Practice - a true life roller coaster of a journey
Two Reds are Better than One
We asked Claire Nightingale to return as a guest and share with us the pains and pleasure of both buying and selling an orthodontic practice. This interview will help any dentist (specialist or general) who is interested in embarkation (or disembarkation) from Ownership. Claire’s first attempt at Ownership was a painful failure and she explains why - and equally why it was another 9 years before she acquired her own business. In part 1 we talk about that slow journey into Ownership. In part 2 the challenges of growing a business from “pen and...
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S06 E07: Why you should advise your children to get into dentistry - an interview with Eddie Small
Two Reds are Better than One
Ashley and I have known and worked with Gareth and Amanda Small at Helens Bay Dental Practice for so many years that Eddie remembers us as part of their dinner conversation when he and his sister Emily came home from school. Emily is now a dental therapist working in Dubai and Eddie is a dentist who commutes between London and Helens Bay (just outside Belfast) on a weekly basis. In this conversation, we trace Eddie’s life so far (one of our youngest ever guests) from thinking about dentistry at the age of 6, becoming more interested in his parent’s work from age 11...
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S06 E06: "Three Reds are Better than One" - a podcast Xtra with Enrica Latter as “The Third Red"
Two Reds are Better than One
Have you ever considered what a new patient enquiry is worth to your practice? If a patient is interested in some cosmetic treatments, for example short term orthodontics, bonding, teeth whitening, or implants, each telephone call could be potentially worth thousands of pounds. If a patient is enquiring about just becoming a patient and they join your membership plan, over a ten-year relationship, then they could easily spend several thousands of pounds with you. This is becoming increasingly important as patients are often shopping around, and some of them are enquiring about NHS...
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S06 E05: 'It Does Not Get Greener than this’ - building an amazing practice and a team who love to come to work
Two Reds are Better than One
One of the biggest challenges Owners and Practice Managers face is creating a highly motivated team that performs at a top level all of the time. A culture in which everyone loves coming to work to do their best, and in which they know they can reach their full potential. A culture that very few practices manage to achieve. Marina and Michael Chan have succeeded within their stunning Dental Practice, Iconic Dentistry & Medispa in Perth in Western Australia. Not only is the interior of the Practice beautiful, including a self-playing piano in the reception area,...
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S06 E04: “Make every second count” - Making More Profit in Less Time with Invisalign and Dental Monitoring
Two Reds are Better than One
On this month’s podcast we welcome the former owner of Queen's Gate Orthodontics (South Kensington), Dr. Claire Nightingale - now a part of the Dentex family of practices. We begin by reminiscing that Chris first heard Claire speak at the 2019 BOS annual conference and, thus inspired, he asked for an interview for his own clients in January 2020. Claire shared her commitment to digital workflow and virtual consultation, little realising that, just a few weeks later, we would be plunged into lockdown and that, on the return to work, her new business practices would accelerate...
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S06 E03: The Secrets to Finding a Passion in Dentistry - How to start a brand new dental clinic and prosper from day one
Two Reds are Better than One
In this month’s podcast we interview Chris Ball - Co-Founder of a super-successful private squat in Preston, Lancashire - Dentistry by Cure Clinics. For anyone considering future practice ownership, anyone who has purchased or opened a clinic in the last few years - and for anybody who may have “lost their mojo” - this conversation is a must. Chris shares with us his personal life story and also a detailed account of the planning and execution of the squat opening in May 2022. By the way - the business has been a huge success story with record sales, full surgeries...
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S06 E02: The Secrets to Finding a Passion in Dentistry
Two Reds are Better than One
Karl Walker Finch is our latest guest on the 'Two Reds are Better than One Podcast'. Karl graduated in 2010 in Liverpool and then spent the next 5 years working as an associate on the Wirral before joining Lindley Dental in Huddersfield as an associate who announced on his first day that someday he wanted his own place. Very early on in his career, Karl discovered two passions. His first was for Implants and in 2014 took a Masters in Implantology and the other was that he had an Entrepreneurial streak in him, and that he wanted to be a Practice Owner one day. In 2022, he became a Practice...
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S06 E01: The Queen of Automation
Two Reds are Better than One
This month we meet with Lisa Catto, founder of And creator of: who talks to us about the three critical results of the work she does for dental practices: Saving time; Getting organised and Growing sales. Nothing to not like there. Lisa has run her own businesses since the age of 19 and has a bewildering CV that includes: Turning a roller-skating rink into a rave venue; Running an animation art gallery in central London; Pioneering computer games and digital marketing before the internet “was a thing” and we were using floppy disks and...
info_outlineAfter starting his working life as a teacher and a tour manager in the music business, Mark accidentally entered the charity sector as a short-term hire for a friend and has stayed there ever since.
He and his wife Jo lived in Tanzania for 10 years, began raising a family and both served for the African dental charity Bridge2Aid, with Mark eventually becoming CEO. Mark now acts as an independent consultant to businesses of all sizes who want to develop their CSR (corporate social responsibility) strategy - which begs three questions:
- What exactly is CSR - is it just fund raising or is there more to it than that?
- How is that relevant to a small owner-managed business like a dental practice - isn’t CSR just for big business?
- And why bother - what’s in it for the owners and team of a dental practice to get involved?
In this month’s podcast we welcome an old and trusted friend to share with us his story and his answers to the questions we pose above. Mark has already helped some of the top practices in the UK to become more responsible, and reap the internal and external benefits that CSR brings.
In this podcast you will learn:
- the three pillars of a responsible business - it’s fundamentally more than fund-raising;
- how being responsible is relevant to all businesses, no matter what sector or size;
- how you can get started and
- what’s in it for you - why a well managed CSR strategy can help with staff retention, productivity, reputation and increase profitability