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From Remodels to Real Impact: Zack Ponder on Referrals, Team Culture, and Serving the Community

Builders Bible Podcast

Release Date: 08/20/2025

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In this episode of the Builders Bible podcast, Zack Ponder from Ponder Construction shares his journey in the remodeling business, discussing the challenges he faces, including material delays and project management. He emphasizes the importance of word-of-mouth referrals and maintaining a strong company culture. Zack also touches on the potential of AI in construction and his passion for supporting the special needs community through his podcast, Unspecial.

 

Takeaways:

  • Zack started Ponter Construction with his brother, focusing on remodeling.
  • Material delays are a significant challenge in the remodeling business.
  • Bookkeeping and financial tracking are strengths for Zack's company.
  • Estimation processes have been a learning curve for the team.
  • Word-of-mouth referrals account for most of their business.
  • Zack emphasizes the importance of community involvement.
  • AI has potential applications in construction that Zack has yet to explore.
  • Zack values the culture and growth of his team members.
  • His passion extends to supporting the special needs community.
  • Zack has started a podcast called Unspecial to share unique stories.

 

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