Liquidity Crisis 2023 and Actionable Solutions
Banking on Experience powered by BUSINESSNEXT
Release Date: 04/19/2023
Survival of the Data-Fittest: Win the Retention Race in Modern Banking
Banking on Experience powered by BUSINESSNEXT
What if the secret to member retention isn’t more data—but better use of it? In this live episode of Banking on Experience, we tackle one of the biggest challenges facing credit unions today: keeping Members engaged in an era of limitless options and vanishing loyalty. You’ll learn: Why 44% of new accounts go inactive within a year—and how to reverse it The high cost of fake personalization Real-world tactics that combine human connection and AI-powered insights How a Detroit Lions-themed CD campaign turned into a member engagement machine Why you don’t need a data warehouse to...
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Why Bank of Idaho Bet Big on Acquisition – A Candid Talk with CEO Jeff Newgard
Banking on Experience powered by BUSINESSNEXT
Bank of Idaho made headlines with its $245 million acquisition deal with Glacier Bancorp—a bold move at a time when community banks are battling rising regulatory pressure, digital disruption, and funding challenges. In this episode, Chairman, President & CEO Jeff Newgard shares: The key factors that drove the decision to sell The toughest leadership challenges during the transition How he approached cultural integration between two institutions The hard truths every community bank leader must face in today's fast-changing market Whether you're weighing an acquisition or simply...
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The Real-Time Payments Fraud Dilemma: Why Faster Transactions Mean Bigger Risks
Banking on Experience powered by BUSINESSNEXT
Real-time payments are revolutionizing how money moves—faster, easier, and more seamless than ever. But with speed comes risk. Fraudsters aren’t just small-time scammers anymore; they’re running sophisticated, AI-powered crime rings that target credit unions and community banks in real time. So, how do financial institutions fight back? In this episode of Banking on Experience, host Joshua Barclay sits down with Jeff Scott, VP of Fraud Tech Solutions at Q2, a fraud prevention expert on the front lines of the fight against real-time financial crime. Together, they reveal how credit...
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Turning Data into Dollars: Smarter Segmentation, Better Marketing for Banks & Credit Unions
Banking on Experience powered by BUSINESSNEXT
Banks and credit unions are sitting on a goldmine of data—so why aren’t they using it to drive real growth in their marketing motions? Too often, financial institutions collect massive amounts of customer insights but struggle to turn them into personalized marketing strategies that actually convert. The key isn’t just having data—it’s knowing how to use it. In this episode, we sit down with Phillip Bosley, Founder & CEO of Tactical Marketing Automation, to break down the roadblocks keeping banks and credit unions from leveraging their data effectively. We cover the following in...
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Why 44% of Accounts Go Inactive in Year One—and How to Fix It
Banking on Experience powered by BUSINESSNEXT
Did you know that nearly half of new accounts—44%—go inactive within the first year? That’s not just lost revenue—it’s a major threat to long-term growth for banks and credit unions. The culprit? A broken onboarding process. Too many financial institutions skip relationship-building and jump straight into cross-selling, leaving members and customers disengaged and more likely to churn. So what’s going wrong—and how can banks and credit unions turn things around? Our guest, Har Rai Khalsa, CEO & Cofounder of Swaystack, joins hosts Joshua Barclay and Andrew Piron to...
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The 2025 Marketing Playbook for Banks & Credit Union
Banking on Experience powered by BUSINESSNEXT
Marketing budgets are being slashed. Competition is fiercer than ever. Proving ROI? It’s an uphill battle. Are you ready to transform your marketing from a cost center into a growth engine? In this episode of Banking on Experience, we’re joined by James Robert Lay, CEO of the Digital Growth Institute and host of the Banking on Digital Growth podcast, boasting over 450 episodes of insider strategies. James reveals his proven playbook to help financial institutions unlock podcasting as a game-changing growth tool, defend their marketing budgets in tough times, and focus on the key areas that...
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Do You Really Own Your Digital Transformation?
Banking on Experience powered by BUSINESSNEXT
Digital transformation isn’t just a buzzword—it’s a survival strategy. But here’s the catch: 70-80% of digital transformation projects fail. Why? Because many credit unions and banks unknowingly rent their digital future from vendors, leaving them trapped by hidden fees, outdated systems, and lack of control. In this episode of Banking on Experience, we sit down with Dylan Shaver, Chief Revenue Officer at TreXis, to uncover the truth about digital transformation. Dylan shares why owning your digital infrastructure is the only way to truly innovate and how TreXis is...
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The Global Mission to Advance Credit Union Growth
Banking on Experience powered by BUSINESSNEXT
Credit unions are making waves not just locally, but globally! The need for people helping people extends far beyond U.S. borders, and we’re about to take you on a journey that will expand your understanding of just how impactful this movement is. In the latest episode of Banking on Experience, we had the pleasure of speaking with Mike Reuter, CEO of the Worldwide Foundation for Credit Unions. From supporting disaster recovery efforts to driving financial inclusion across the globe, Mike shares eye-opening stories and highlights how credit unions are helping communities...
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How Small Credit Unions Can Find Their Competitive Advantages
Banking on Experience powered by BUSINESSNEXT
Think small credit unions can't thrive in a post-pandemic economy? Think again. If you believe they can't be at the forefront of innovation, it's time to reconsider. In this episode, we're joined by Jed Meyer, CEO of St. Cloud Financial Credit Union, who is rewriting the playbook for small-to-midsize credit unions. Jed is challenging the status quo, growing, and innovating at a rapid pace—all while making no excuses and staying laser-focused on the core mission of the credit union movement: serving members and making a meaningful impact on the community. Get ready to dive deep into the...
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Navigating CDFI Changes: Shirley Senn’s Timely Advice
Banking on Experience powered by BUSINESSNEXT
Are you struggling with the complexities of getting crucial certifications and grants for your credit union? We’re excited to welcome Shirley Senn, Chief Consulting Officer for CU Strategic Planning, a key figure in the credit union movement. With a passion for saving small credit unions and serving the underserved, Shirley has dedicated her career to helping financial institutions thrive. In this episode, Shirley shares her deep insights and expert advice on navigating the intricate world of certifications and grants. With a tremendous amount of change in the CDFI space over the last...
info_outlineLooking for brutally honest answers to your liquidity challenges?
Then you won't want to miss out on the first-ever Banking on Experience Live Podcast: Liquidity Crisis 2023 and actionable solutions.
This live podcast brought together a community of credit union professionals and industry experts who are committed to sharing their insights, knowledge, and experience to help you solve your liquidity challenges.
During this live podcast event, hosts Joshua Barclay and Jonathan Taylor cover the liquidity crisis from multiple angles.
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Liquidity Threats –– What are the “iceberg ahead” liquidity threats on the horizon that Credit Unions should be looking out for?
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Low-Hanging Fruit –– What are the easy initiatives Credit Unions can implement right now to boost their liquidity position?
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Innovative Solutions –– What are new, inventive ways in which Credit Unions can boost liquidity?
The focus of this live podcast is to provide brutally honest answers to the biggest liquidity challenges facing the Credit Union industry, and the expert panel delivered just that.
The expert panel included the following names:
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Merry Pateuk, Senior VP, PSCU
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Ian Lampl, Cofounder & CEO, Loanstreet INC.
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Dan Daggett, President of Daggett Enterprises
Listen to the Banking on Experience Live Podcast to level up your liquidity right now.
Stay tuned for future Banking on Experience Live Podcasts, as our mission is to build a community of Credit Union professionals who share insights and help each other level up as professionals.
Together, we can create a better future for the credit union industry.