Scott Schiller on Trust-Based Financial Guidance - Episode 2
Release Date: 07/11/2025
Kyle Jones on Unbiased Broker Advice & Why Your Agent Should Lose Money For You | Episode 16
The Change Energizer Podcast
Welcome to The Change Energizer Hot Seat Podcast! This is where top leaders are dropped into the hot seat to open up about high-stakes wins and reveal the "Trust X-Factor" behind their triumphs. In this episode, host Scott Carley puts Kyle Jones, an agency owner and expert broker at Goosehead Insurance, in the Hot Seat to answer the trust-based questions every client is silently asking about their insurance professional. Kyle, an agent with nearly 20 years of experience, peels back the curtain on the insurance industry, explaining the crucial difference between a captive agent and an...
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Michelle Villalobos on Building a High-Trust, Recurring-Revenue Group Coaching Model - Episode 15
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In this Hot Seat Podcast episode, host Scott Carley, the Trust Energizer, sits down with Michelle Villalobos, the Superstar Activator, to unpack the strategy behind building a stable, high-income coaching business. Michelle reveals her "Big Backend" model—how to monetize your genius and create steady recurring income through transformative, high-ticket group coaching programs instead of exhausting one-off sales. They explore how success is rooted in more than just tactics, focusing on the internal work of alignment and trust. Michelle shares her philosophy that "energy precedes outcomes,"...
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Ralph Peterson on Process Management and Controversial Rules for High-Trust Organizations
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In this episode of the Change Energizer Podcast, host Scott Carley, The Trust Energizer, puts Ralph Peterson, the unapologetically pro-manager, in the hot seat. Ralph, a management development coach and process engineer, challenges the most widely accepted leadership wisdom, arguing that a manager's commitment to responsibility is the real game-changer. Ralph cuts through the noise on critical industry issues: Pro-Manager Stance: Discover why Ralph believes the common phrase "employees don't quit organizations, they quit bad bosses" is "BS," and why great managers are desperately...
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Tycha Kimbrough on 8 Questions You Should Ask Before Hiring a Divorce Lawyer - Episode 13
The Change Energizer Podcast
Are you contemplating divorce but paralyzed by the fear of choosing the wrong attorney? Scott Carley, The Trust Energizer, puts family law powerhouse Tycha Kimbrough (Kimbrough Legal PLLC) in the Hot Seat to reveal the 8 critical, trust-based questions every client silently asks—before they sign on the dotted line. Tycha breaks down her firm’s commitment to protecting your future, assets, children, and peace of mind in high-stakes divorces. Learn the brutal truth about what to expect in a Texas courtroom and how her team plays "chess, not checkers" against high-conflict opposing counsel....
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Heather Emerson on How to Build Trust from a Distance: Setting KPIs with Your Offshore Partner
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Welcome to the Change Energizer Hot Seat, where we uncover the Trust X-Factor behind legendary business triumphs. In this episode, host Scott Carly puts Heather Emerson, CEO of Offshore Launch, in the Hot Seat. Heather's company is revolutionizing how US businesses scale by staffing highly-vetted virtual assistants (VAs) from the Philippines. If you’re feeling the squeeze of doing admin tasks instead of income-producing activities, this episode is your game-changer. In this episode, you will learn... The Truth About Geo Arbitrage: Why the term "cheap labor" is a misconception, and how a...
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Jennifer Ivy on Using the Trust Credit Score for Hiring, Development, Promotion & Recovery
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Welcome to the Change Energizer Hot Seat Podcast! Host, Scott Carly, the Trust Energizer, drops leaders into the hot seat to reveal the Trust X Factor behind their triumphs. In this episode, Scott invites Jennifer Ivy from Keystone Bank to experience a tool everyone is asking about: The Trust Credit Score. Jennifer shares two compelling, real-world examples—one high-performer up for promotion and one employee experiencing a "trust crash"—to demonstrate how the five-point scorecard provides a concrete, quantifiable way to: - Validate a manager's intuition on a candidate or team member. -...
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Patty Dominguez on Building Credibility, Authority, and Longevity in The Trust Economy
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Scott Carley on Being the Change Energizer, Building Trust, and His New Book and Podcast - Episode 9
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In this special edition of the Change Energizer Hot Seat, guest host Joey McGirr flips the script and interviews trust expert, coach, and speaker Scott Carley. Scott opens up about the "major trust crash" that altered the trajectory of his life and led him to write his book, "Can I Trust You? The Silent Question Everyone in Business is Asking." The conversation covers: - Scott’s personal journey from ministry to becoming a renowned business coach and the "Maverick Leader." - The creation and power of his Trust Credit Score system: A simple, five-part tool for managers to quickly assess...
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Ken Kladouris on Igniting Your Potential: Real Strategies for Wealth and Personal Growth - Episode 8
The Change Energizer Podcast
Welcome to the Change Energizer (Hot Seat) Podcast! In this episode, host Scott Carly sits down with Ken Kladouris, president of Platinum Wealth Group and founder of Seize The Second. Ken takes us on a journey through his professional and personal triumphs, revealing the "Trust X-Factor" behind his success. Discover how Ken's Platinum Wealth Group specializes in 1031 Exchange real estate transactions, offering clients a passive income solution free from the typical headaches of property ownership. Learn about Seize The Second, his passion project dedicated to helping individuals tap into their...
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Steve Harper on Building Trust and Authentic Connections - A Double-Sized Episode 7
The Change Energizer Podcast
In this double-sized episode of the Change Energizer (Hot Seat) podcast, host Scott Carley, the Trust Energizer, welcomes Steve Harper, author of "The Ripple Effect: Maximizing the Power of Relationships for Your Life and Business." Steve and Scott get into the crucial role of authentic, trust-based relationships in both personal and professional success, moving beyond traditional, often transactional, networking. You don’t want to miss this episode! Key discussion points include: The Ripple Effect Defined: Steve explains his concept of taking actions, large or small, that positively...
info_outlineLearn how to build a high-trust financial strategy that brings you peace of mind.
In this episode of the Change Energizer podcast, host Scott Carley puts Scott Schiller, a Certified Financial Planner from Platinum Wealth Solutions, in the hot seat. Scott Schiller reveals what it truly takes to build a high-trust financial culture and deliver significant results for clients. He clarifies the role of a financial planner versus an advisor and shares how he navigates emotionally charged situations to bring calm and clarity to his clients' financial lives. The conversation emphasizes the importance of building trust, understanding client goals, transparent communication about fees, and providing steady guidance during market fluctuations. Scott Schiller also discusses the importance of a "personal family office" approach, connecting clients with trusted professionals in tax, legal, and insurance.
Key Takeaways:
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Financial Planner vs. Financial Advisor: A financial planner offers a holistic view of your complete financial picture, handling everything from retirement to college planning, unlike an advisor who might focus on a single aspect.
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The Power of Planning: Hope is not a strategy; planning is. Scott Schiller stresses the importance of tailored financial plans that are living, breathing documents, constantly updated to reflect life changes.
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Building Trust: The core of Scott Schiller's practice is establishing deep trust. He proactively asks about clients' most important goals before discussing numbers, and aims for lifelong client relationships.
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Fiduciary Responsibility: Scott Schiller operates as a true fiduciary, always putting the client's best interest first, with full transparency on all costs and earnings. He explains different fee models (commission, asset-based, hourly) and how he chooses what's best for the client.
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Guidance in Shaky Markets: A key value of a financial planner is providing calm and confident leadership during market turmoil. Scott Schiller emphasizes that long-term returns come more from client behavior management than investment selection, and he proactively communicates with clients during downturns.
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"Personal Family Office" Concept: Scott Schiller advocates for clients to build their own "personal family office" by having a trusted team, including a Certified Financial Planner, a CPA/tax professional, and an estate planning attorney, to ensure comprehensive financial and legal advice.
Learn more about the Hot Seat Certified Pro Interview Package: trustenergizer.com