How to Keep Your Tenants – The Key to Long-Term Commercial Succes
The Commercial Property Podcast
Release Date: 07/18/2025
The Commercial Property Podcast
Episode 62: Starting With the End in Mind – How to Invest in Commercial Property Strategically How do successful commercial property investors make better decisions, reduce risk, and build predictable income? They don’t start with the deal — they start with the end goal. In this episode of The Commercial Property Podcast, commercial property investor and mentor Suzi Carter explains why strategic planning is the missing link for many investors transitioning from residential to commercial property. Suzi breaks down what it really means to invest...
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Episode 61: Commercial Property Break Clauses Explained – What Every Investor Must Know Break clauses play a critical role in commercial leases and can have a major impact on value, risk, and deal structure. In this episode of the Commercial Property Podcast, Suzi Carter explains exactly what commercial property investors need to know about break clauses before buying, refinancing, or negotiating a lease. Suzi explores how break clauses work in practice, why valuers take a cautious approach to them, and how a lack of understanding can lead investors to overpay for...
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Episode 60: What Happens When a Commercial Tenant Doesn’t Pay Rent? What happens when a commercial tenant falls into rent arrears—and how much control do landlords really have? In this episode of The Commercial Property Podcast, Suzi Carter breaks down exactly how commercial rent arrearswork, why they’re fundamentally different from residential property issues, and what landlords can do to protect their income and reduce risk. You’ll learn why commercial leases are contractual rather than emotional, how strong tenant relationships can prevent...
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Episode 59: Legislation Before It Bites What Commercial Property Investors Need to Know Now Legislation rarely arrives with a bang — it creeps in quietly, then suddenly starts eroding returns, flexibility, and deal viability. In this episode of The Commercial Property Podcast, Suzi Carter breaks down the most important legislative and regulatory changes every commercial property investor and landlord needs on their radar before they start to bite. From leasehold reform and landlord & tenant legislation to EPC requirements, rent review structures,...
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Episode 58 - From Confused to Confident: How to Become a Commercial Investor in the Next 90 Days In this episode of The Commercial Property Podcast, Suzi Carter breaks down exactly how you can go from feeling overwhelmed to taking confident, strategic action — all within the next 90 days. With the commercial market offering some of the best opportunities we've seen in years, now is the time to get focused, get educated, and get moving. Suzi walks through a practical 90-day roadmap designed to help aspiring investors build momentum fast, strengthen their decision-making skills, and take...
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Episode 57 - 2026 Market Outlook: Where the Real Opportunities Will Be in Commercial Property In this episode of The Commercial Property Podcast, Suzi Carter breaks down what she believes 2026 has in store for commercial real estate — and where the real opportunities will be for switched-on investors. Drawing on three decades of industry experience and today’s emerging economic data, Suzi explores the macro trends shaping the market, the sectors set to outperform, and the strategic plays investors should be preparing for now. From industrial and logistics to the evolving retail...
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Episode 56 - The 12 Myths of Commercial Property Investing — Festive Special! (Because instead of The 12 Days of Christmas… we're unwrapping The 12 Myths of Commercial!) In this festive edition of The Commercial Property Podcast, Suzi Carter reveals the 12 most common myths that stop everyday investors from stepping into commercial property. From fears about tenant risk to confusion over valuations and worries about specialist knowledge, Suzi unwraps each myth with practical insights and real-world experience. If you're a residential investor or SME owner thinking...
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Episode 55 - Insider Secrets from a Commercial Agent with Steve Bell, Managing Director of Commercial Property Experts In this episode of The Commercial Property Podcast, Suzi Carter sits down with Steve Bell, Managing Director of Commercial Property Experts, to reveal what’s really going on inside the world of commercial agents – and how investors can get to the front of the queue for the best deals. You’ll discover how commercial agents think, what they look for in serious buyers, and how SME investors can build real credibility so agents...
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🎙 Episode 54: December Deal Detectives: Why the Savviest Property Investors Never Switch Off for Christmas In this episode of The Commercial Property Podcast, Suzi Carter reveals why December is one of the most overlooked—but potentially most lucrative—months for sourcing commercial deals. While many investors slow down for the festive season, Suzi explains how the quieter market, motivated vendors, and year-end pressures can give switched-on investors a powerful advantage. Suzi breaks down the smart strategies she uses to uncover opportunities others miss—from...
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🎙 Episode 53: Ignore the Asking Price – How to Decide What a Property Is Really Worth Too many investors make one costly mistake: They let the asking price dictate the deal. In this episode, Suzi Carter pulls back the curtain on how professional commercial investors really decide what a property is worth — and why ignoring the asking price is one of the most powerful skills you can learn if you want to avoid overpaying and start building wealth properly. Whether you’re new to commercial property or looking to sharpen your deal-analysis skills, this episode will help you think more...
info_outline🎙️ Episode 34: How to Keep Your Tenants – The Key to Long-Term Commercial Success
Host: Suzi Carter
In this episode, Suzi Carter unpacks a vital (yet often underestimated) aspect of successful commercial property investing: tenant retention.
It’s not just about bricks and mortar—it's about people. Suzi shares how building strong tenant relationships and delivering consistent value can secure long-term income, protect your capital value, and reduce voids.
From selecting the right tenant to negotiating lease terms that work for everyone, Suzi gives you the practical strategies and mindset shifts needed to keep great tenants for the long haul.
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🔑 What You’ll Learn:
1. Why Tenant Retention Matters
• How tenant stability supports cash flow and asset value
• The real cost of losing a tenant—and how to avoid it
2. Matching the Right Tenant to the Right Property
• How to think strategically about tenant fit
• Common pitfalls in tenant selection and how to avoid them
3. How to Add Value That Keeps Tenants Loyal
• Simple upgrades and service tweaks that make a big difference
• Why communication is the glue that holds the relationship together
4. Lease Negotiation Tips That Benefit Everyone
• What to focus on in your lease terms to protect both sides
• How to set the tone for a long-term, cooperative relationship
5. Building a System for Tenant Success
• Recap of relationship-building habits that drive retention
• How to create a management system that scales with your portfolio
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💥 Key Takeaways:
✅ Tenant retention protects income and adds capital value
✅ Great relationships = fewer voids, smoother operations
✅ Careful tenant selection starts with smart stock selection
✅ Regular communication prevents small issues from escalating
✅ Transparent, fair service charges build long-term trust
✅ Lease terms should reflect a collaborative mindset
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📅 Want to Join the Next Board Starting September 2025?
If you’re ready to build a sustainable, income-generating commercial property portfolio, The Board is for you.
👉 Click here to learn more and book a call with Suzi