An Omnichannel Approach to Care Part 2: with healthcare industry advisor, consultant and former Chief Information Officer, Senior Executive at Northwestern Medicine Tim Zoph, and healthcare strategist for DPR Construction Carl Fleming
Release Date: 08/17/2023
Harnessing Prefabrication to Balance the Value Equation: Achieving Cost Certainty and Mitigating Risk
Constructing with Care
In Episode 18 of Constructing With Care, host Leslie Tullio welcomes back Sarah Francis (Enterprise AVP of Standards and Activation at Advocate Health), Jeff Schroder (AVP of Planning, Design & Construction at Atrium Health), and Sean Ashcroft (Healthcare Core Market Leader at DPR Construction). Together, they explore how prefabrication and standardization in healthcare environments drive cost certainty, boost efficiencies, reduce risk, and still allow for innovation. This episodes highlights: The importance of robust pre‑construction collaboration: by bringing decision‑makers...
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Harnessing Prefabrication to Balance the Value Equation: Improving care delivery and operational efficiencies.
Constructing with Care
In Episode 17 of Constructing With Care, host Leslie Tullio welcomes back Sarah Francis (Enterprise AVP of Standards and Activation at Advocate Health), Jeff Schroder (AVP of Planning, Design & Construction at Atrium Health), and Sean Ashcroft (Healthcare Core Market Leader at DPR Construction) for a deep dive into the impact of standardization in healthcare construction. Together, they explore how reducing variation across campuses not only enhances operational efficiency and construction outcomes but also significantly improves caregiver training and patient experience. The conversation...
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Harnessing Prefabrication to Balance the Value Equation: Understanding the tangible benefits
Constructing with Care
In episode 16 of Constructing with Care, we dig into how prefabrication is driving tangible financial benefits, improving safety, and accelerating speed to market for healthcare construction projects. Industry leaders join the conversation to break down the power of standardization, long-term operational savings, and the importance of reducing variation in care environments. Hear real-world examples from healthcare systems and learn how cash flows and standardizing processes can support both the bottom line and community care. Guest: , Healthcare Core Market Leader, DPR...
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2024 Highlights
Constructing with Care
Join us for a special highlights episode of Constructing with Care, the podcast designed for healthcare executives navigating the complexities of capital projects. This condensed feature reel showcases key insights from past episodes, covering innovative solutions to today’s healthcare construction challenges, strategies for supporting the healthcare workforce during disruptive projects, and the vital role capital investments play in delivering effective, efficient patient care. Whether you're planning a new facility, managing a major expansion, or optimizing existing spaces, this episode...
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Technology, Innovation, and Investments in Healthcare Infrastructure Ep 15 (Part 3 of 3)
Constructing with Care
Episode Summary: In episode 15 of Constructing With Care, guests Laura Wilt, Senior Vice President and Chief Digital Officer at Sutter Health; Clara Guixa, Vice President of Applications and Deputy CIO at Boston Children's Hospital; and Carl Fleming, Healthcare Strategy and Digital Transformation at DPR Construction are welcomed by host Leslie Tullio. In this third and final episode of the series the group explores how funding models for healthcare projects are shaped by technological and demographic needs and how the industry is evaluating ROI They also delve into everybody's favorite topic,...
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Technology, Innovation, and Investments in Healthcare Infrastructure Ep 14 (Part 2 of 3)
Constructing with Care
Episode Overview: In episode 14 of Constructing With Care, host Leslie Tulio welcomes back distinguished guests Laura Wilt, Senior Vice President and Chief Digital Officer at Sutter Health; Clara Guixa, Vice President of Applications and Deputy CIO at Boston Children's Hospital; and Carl Fleming, Healthcare Strategy and Digital Transformation at DPR Construction. Together, they explore the evolving dynamics of integrating technology and design in healthcare environments, focusing on how capital projects can prioritize patient-centered care, provider needs and operational efficiency. Key...
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Technology, Innovation, and Investments in Healthcare Infrastructure (EP13)
Constructing with Care
Episode Overview: In episode 13 of Constructing With Care, we dive deep into the evolving role of technology and digital innovation in healthcare infrastructure. Host Leslie Tullio is joined by three leading experts: Laura Wilt, Senior Vice President and Chief Digital Officer at Sutter Health; Clara Guixa, Vice President of Applications and Deputy CIO at Boston Children's Hospital; and Carl Fleming, Healthcare Strategy and Digital Transformation at DPR Construction. Together, they discuss how technology investments are reshaping patient care, improving outcomes for providers, and...
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Constructing with Care: Highlights
Constructing with Care
Hear highlights from Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. In this condensed, features reel you’ll gain insight on innovative solutions to healthcare construction challenges, caring for the healthcare workforce during disruptive capital projects and the critical role of capital projects in effective, efficient care. Listen now to get the top takeaways.
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Navigating Healthcare Real Estate Trajectories (Part 2) with Hector Torres from DC Advisory and Supina Mapon from DPR Construction
Constructing with Care
Welcome to Episode 12 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Your host for today’s episode is Leslie Tullio, Enterprise Leader Brand and Communication. Leslie welcomes two special guests, Hector Torres from and Supina Mapon from DPR Construction, for the second of two episodes. They continue the conversation about the shifting paradigms in healthcare real estate strategies and dive deeper into optimizing real estate for future value. Key Takeaways: [:53] About “The Rationalized Portfolio,” what...
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Navigating Healthcare Real Estate Trajectories (Part 1) with Hector Torres from DC Advisory and Supina Mapon from DPR Construction
Constructing with Care
Welcome to Episode 11 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Your host for today’s episode is Leslie Tullio, Enterprise Leader Brand and Communication. Leslie welcomes two special guests, Hector Torres from and Supina Mapon from DPR Construction, for the first of two episodes, where they explore the shifting paradigms in healthcare real estate strategies and unpack the four potential trajectories for healthcare systems. Key Takeaways: [1:19] Hector briefly shares about DC Advisory and what brings him to...
info_outlineWelcome to Episode 8 of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, your host, Leslie Tullio, is joined again by Tim R. Zoph, Industry Advisor and former Chief Information Officer, Senior Executive at Northwestern Medicine, and Carl Fleming, DPR Construction Healthcare Strategist. In a previous episode, they discussed the elevated patient experience consumers crave and their expectations. In this second episode, they explore what it looks like to put patients first and how to plan ahead to achieve it successfully.
Key Takeaways:
[1:31] Carl speaks of how always to consider patients first.
[3:36] Tim addresses how, lately, we have dedicated efforts to automating the physical enterprise and how this affects the interaction with patients.
[5:56] We need to be far more innovative in the healthcare delivery models.
[7:48] Carl advises on how to deepen the understanding and involvement in patients’ lives.
[9:27] Tim shares a recent experience at a Healthcare center and why the digital-first omnichannel experience is so important.
[10:38] Tim shares his perspective on an omnichannel digital-first and personalized approach as a guide to use healthcare spaces more flexibly.
[14:29] Tim discussed how to optimize the new patient’s physical experience.
[16:37] How do you create a consistent patient experience?
[18:04] There is uncertainty about how we are going to deliver care, which presents a challenge to current healthcare leaders.
[20:34] Carl advises the audience: It is never too early to decide who should be at the table in creating an omnichannel digital-first, personalized experience.
[22:41] Tim shares his closing thoughts: Build for the consumer, and be prepared to disrupt yourself. Take care of your workforce.
Mentioned in this episode:
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